A Guide to Living in Borough of Sutton

Please review your development:

The development is exceptional: it effectively maximizes both space and location in its design. The concept aims to create a sense of community, which we find particularly appealing.

Regarding the building management team, they have been outstanding. They have made us feel comfortable and have been incredibly helpful. We were fortunate to have Jasmine show us around and assist with the tenancy process.

Please share one thing (or more) which you wish you had known before you moved in:

Get to know the public transport and where the buses can take you.

How has the building management responded to any problems or issues you have raised:

Yes, and in good time. Jasmine and the team were very responsive and accommodating.

Please review your development:

This development impresses with its modern design, seamless living facilities, and exceptional property management. Its contemporary architecture optimizes space and light, enhancing the aesthetic and functional appeal of our living spaces. The development offers well-maintained amenities that significantly elevate the residential experience.

What truly sets this place apart is the property management team, led by individuals like Jasmine, whose prompt and efficient responses have been invaluable. Jasmine’s assistance helped me settle in quickly, reflecting the team’s dedication to resident satisfaction. The building’s cleanliness and the quick resolution of issues by the property management team contribute to a hassle-free and comfortable living environment.

Please share one thing (or more) which you wish you had known before you moved in:

Before moving in, I discovered that the management and staff were incredibly open and willing to answer any questions I had, ensuring there were no unwelcome surprises. This level of transparency and support is something I highly value and would recommend new neighbors to take advantage of by asking anything that comes to mind.

How has the building management responded to any problems or issues you have raised:

The building management, especially Jasmine, has consistently demonstrated exceptional responsiveness and diligence in addressing any problems or issues raised. A notable instance was when I reported a missing parcel. Jasmine went above and beyond in her efforts to assist me, dedicating significant time to thoroughly search through the parcel rooms with me. Despite the initial difficulty in locating the parcel, her determination never waned. Remarkably, about half an hour after our search, she followed up with an email to inform me that she had successfully found the parcel. This incident not only highlights her commitment to resolving residents’ issues but also her persistence and excellent communication, ensuring that residents feel supported and valued.

Please review your development:

The apartment itself is lovely, open and of high quality. The communal areas are also clean, smell nice and the bin area is good and kept in good condition. Having the gym and pool table included is a brilliant addition. The design and architecture of the building is great, you would not think you are in Sutton!! Very modern and grand. The only downside is the high price of the apartment, but I understand that you get what you pay for and the quality is so much higher than other properties in the area. However, it is expensive, I cannot deny that. The view from the balcony is a plus point, it is amazing! All over London and beyond.

Please share one thing (or more) which you wish you had known before you moved in:

The events that are organised are mostly on a monthly basis and gives a
real community feel. Approachable team.

How has the building management responded to any problems or issues you have raised:

There were a couple of nicks around the appartment and someone was sent round immediately to sort them out. They seem to have a maintenence/office team on call pretty much all the time which makes such a difference. Easy to contact with WhatsApp and email and they also don’t mind if you just pop into the office if you have a question which makes them very approachable, so credit to all the team in that regard.

Please review your development:

These guys sort problems out so quickly and efficiently with no fuss. Just need to let parking with friends and family for visiting underground. Also more Islamic events would be valued. The staff are nice and friendly and approachable too. I like living here it feels like home

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known that insite were the heating suppliers so I could sort heating bill out properly asap

How has the building management responded to any problems or issues you have raised:

They have responded quickly and efficiently and I couldn’t have asked for more. I feel very pleased