No.26, CR0

In general I’m happy and feel safe to live here. The management team is nice, especially Hafeez. He go extra miles for residents. However, I think some of the system in the building can be improved: such as resident should receive a notification once the reception received a parcel, registering each parcel so the numbers of items can be tracked. As it happened a few times that they said they didn’t receive any parcel for me but if I asked them to check further, they could find it eventually. Secondly, it will be nice to have a cigarette disposal bin at the building entrance, so I don’t have to discharge it on the floor. Also I think it will be nice if we can have a community wall/ make more use of the ‘loft’ app, so I can sell/ giveaway unwanted furniture/ items, and to meet residents at the building. I’m also surprised that no check in report is available, I had to take my own pictures and send it to the management as a record. I know a check in report is not legally required but where I’ve lived in London over the ten years, there’s always a check in report available to ensure a fair and transparent process in place, avoid any disputes when move out

Design/Facilities No.26 has a very modern and appealing design to it. It's noticeable as soon as you enter the reception, with a lounge area downstairs, dog treats outside of the entrance to the elevators. The study area has also been well thought out with really nice seating and also comes equipped with monitors that are free for residents to use. Recently they have introduced a pool table that can be used by the residents, which is a nice touch. The building has two rooftop terraces, which are really nice in the summertime. The walls and windows of the flat are very well sound insulated, so bar any loud noises from your next door neighbour, you should be concerned about noise pollution or making it yourself. The WiFi is great within the flat, and we've never had any problems with it cutting out or being slow! Depending on which Flat layout you choose, some can come with a utility room, which is very helpful for storage. the wardrobes are also fitted with motion sensor lights, which are a really nice design touch and there is ample storage four clothing and other items (food, miscellaneous). There is also a dedicated bike storage unit, which is very secure, so there are no concerns with bike thefts. Building/property management The number 26 team are very friendly, quick to respond and go above and beyond to make the building feel like a home for its residents. Any issues with the lighting, plumbing and other electrical items that come with he flat are generally fixed or replaced same-day or next day, by the building's mechanic. The cleaner, Jose, is extremely friendly and does an amazing job at keeping the communal areas of the building looking immaculate. The team celebrate holidays of all cultures and will leave out food to celebrate occasions for its residents, including - Eid, Diwali, Easter and Christmas, which is really thoughtful. They team also allow you to rent out communal areas like the common room and rooftop terraces for private functions of your choosing and are very good at making the residents aware of when these areas have been booked out. In general, the management team are very good about keeping the residents up to date with any important updates. The night staff take their job very seriously, and do not allow non-residents to 'tailgate' residents into the building or delivery drivers to enter with face covers or helmets on, so security is not a concern. They are also hot on policing residents who are making excessive noise after-hours. Hafeez, Kouloud, Habab and Hannah are all very friendly and we have built friendships with them over the three years we have lived in No 26, they're all very personable and will go out of their way to help you.

The design and facilities within the building are fantastic and clean and also well maintained. The best part is the staff both during the day and the night. They are all very welcoming, friendly and eager to help with any issues- special mention to Hafeez.

Furniture is not great, the sofa is uncomfortable. We don’t believe the small size of the apartment reflects the rent price, the living room table is constantly rocky regardless of how many times you fix or tighten it. However, the design of the apartment and the building is visually appealing, the reception, co-working space, corridors and rooftops are well maintained We have lived in this development for over 4 years and have seen many changes in management but the latest team have been lovely. Big shout out to hafeez , keith and the rest of the n0 26 team for their improved response times and putting on community activity for the kids and always being down for a good chat. Facilities have been amazing with their quick turnaround time whenever we submit a maintenance request for our apartment. Parking onsite is available but it’s disappointing that is so expensive and not included in the rent price.

No. 26 is amazing, what makes living here so good is the building staff. Hannah, Habab, Kouloud and Hafeez are absolutely amazing. Extremely kind and supportive, always happy to help. We have been living at No.26 for almost 4 years now and out of all the managements that have changed here over the years, this team is one of the best!