A guide to living in South London

Please tell us about the good and bad aspects of living in your local area:

regular hot water outages, no updates/comms from building managment about any of it, hot water goes off and comes back on, sometimes days later without any updates or plan. they say its always being repaired, clearly a deeper issue with the facilities in this building. tenants and owners should come together and take legal action at this point.

Please share one thing (or more) which you wish you had known before you moved in:

building hot water is unreliable and never gets fixed properly, sometimes go days without hot water, even in winter. intercom unreliable, works 50/50. parking at £2200/year is overpriced for the area

What is the best feature of your home:

its cheap, near a station and a newer development so aesthetically in ok condition

Please tell us about the good and bad aspects of living in your local area:

Croydon has everything you need within walking distance. There are plenty of supermarkets, cafés, restaurants and shops nearby, as well as Boxpark for food and entertainment. East Croydon station is only a short walk away, making it very convenient for commuting into Central London or travelling further afield. The street generally feels safe and well maintained. There can be some traffic noise during busy times, but it was never a major issue for us. We never had any problems with bin collections or anti-social behaviour.

How has the building management responded to any problems or issues you have raised:

Every issue we raised was acknowledged quickly and resolved in a timely and professional manner. The management team kept us informed throughout the process and were always friendly and helpful.

Please share one thing (or more) which you wish you had known before you moved in:

The management team is genuinely very responsive, so it's always worth reaching out if you have any questions or concerns. Also, East Croydon station being so close makes commuting much easier than we originally expected, and Boxpark is a great bonus for food and socialising.

Please tell us about the good and bad aspects of living in your local area:

Good location, great connectivity by public transport, many stores nearby, for parking space one has to pay separately, overall great living experience

How has the building management responded to any problems or issues you have raised:

Quick response and efficient management. Usually Problem are solved quickly

Please share one thing (or more) which you wish you had known before you moved in:

I never realized before moving that view from balcony is so amazing especially from triangular balcony

Please tell us about the good and bad aspects of living in your local area:

As a local resident, I can honestly say it’s not as bad as some people make it out to be, but it’s nowhere near as good as it was five years ago. The area has definitely changed for the worse. There seem to be more and more dodgy things happening, with thefts becoming increasingly common, and there have even been a few shootings nearby. There are posters on lampposts warning people about thieves on bicycles, which says a lot. It’s sad to see, but the neighbourhood has really gone downhill over the last few years.

How has the building management responded to any problems or issues you have raised:

Not at all. Reading some of the positive reviews here, I’m genuinely surprised, as I can’t see how anyone could describe this building as clean or well maintained. The communal areas are only cleaned by one lady who comes once every two weeks, which is clearly not enough. The building is dirty, unfinished, and poorly maintained, with exposed wires hanging around in some areas. The entire site looks like a construction zone rather than a completed residential development. Overall, it’s untidy, disappointing, and nowhere near the standard that residents should expect.

Please share one thing (or more) which you wish you had known before you moved in:

N/A - I can’t comment on this - was not perfect before but definitely better.

Please tell us about the good and bad aspects of living in your local area:

The area is very safe and convenient. Schools are pretty good around as well. Not necessarily a bad thing, but we dont have a big supermarket in walking distance.

How has the building management responded to any problems or issues you have raised:

They are very quick. In many cases, we are getting a response on the same day.

Please share one thing (or more) which you wish you had known before you moved in:

There are good schools in the local area, and travel to the center of London is very convenient from Sutton Station.