A guide to living in South London

Please tell us about the good and bad aspects of living in your local area:

Transportation is the most convenient thing and there are quality shops to get food. Very convenient

How has the building management responded to any problems or issues you have raised:

Daniel who works in the reception, is one of the best in assisting us with any issues

Please share one thing (or more) which you wish you had known before you moved in:

I wish i would have known how hard it is to maintain the place because of the tiles especially the bathroom

Please tell us about the good and bad aspects of living in your local area:

An absolute disgrace. These people are incredibly rude. I have read some of the positive reviews, and they are almost exact copies of the letters sent by the agency, which makes it obvious they were written by them. I completely agree with others regarding the terrible condition of the building and the constant neglect when it comes to repairs inside the flats. I am now looking to move away from this hell hole. The rat problem is shocking, the building is filthy, and the waste management is absolutely disgusting. They try to increase the rent every few months, yet nothing actually works properly — the lifts are broken, the intercom system does not work, parcels regularly go missing, and many couriers refuse to deliver to the building. I have overheard several residents talking about how much they hate living in this development. I am extremely disappointed by both the condition of the property and the rude, dismissive attitude of some of the people managing it.

How has the building management responded to any problems or issues you have raised:

None.They don't do repairs at all.Everything is dated.Windows are also extremely dirty,no one ever cleaned them.Cables hanging all over the place.

Please share one thing (or more) which you wish you had known before you moved in:

Used to be good,since the new owner took over, everything is just stress.

Please tell us about the good and bad aspects of living in your local area:

Good: Parks, High Street Nearby, Facilities and leisure centre Bad: Car Parking is expensive in Sutton Area

How has the building management responded to any problems or issues you have raised:

Prompt response by the facilities. All issues are nearly resolved in couple of hours.

Please share one thing (or more) which you wish you had known before you moved in:

The maintenance team keeps sending various individuals to review/checks alarm, heating etc with mandate to respond and in one instance fine will be issued.

Please tell us about the good and bad aspects of living in your local area:

The local area is very convenient, with a good range of shops, restaurants, cafés and supermarkets nearby. Transport links are also a big positive, with easy access to trains, buses and main roads, which makes commuting and travelling around London straightforward.

How has the building management responded to any problems or issues you have raised:

Building management have responded to issues in a helpful way. Especially Daniel has been very helpful with communication where needed, and overall assistas whenever problems are raised.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I knew before moving in is how convenient the location would be for day-to-day living. Having shops, transport links and local amenities nearby has made things much easier than expected, especially when commuting or running errands. It is definitely one of the main positives of living here.

Please tell us about the good and bad aspects of living in your local area:

Excellent location, good transport links and schools. The people round here are good. And hospital not far

How has the building management responded to any problems or issues you have raised:

Yes. They are Pleasant and respond in a reasonable time

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t know they were putting in the new lefts, very happy