A guide to living in South London

Please tell us about the good and bad aspects of living in your local area:

Living at Ten Degrees in Croydon is very convenient overall. There’s a strong range of shops, supermarkets, restaurants and bars nearby, especially around Boxpark, so you’re never short of options. Transport links are excellent with East Croydon station a short walk away, making commuting into central London quick and easy, plus good tram and bus connections. On the downside, the area can feel busy and noisy, particularly at night with traffic and people around. Parking is limited and not ideal if you have a car. Bin collections are generally fine, but like most busy areas, there can occasionally be mess or anti-social behaviour. Overall, it’s great for convenience and connectivity, but comes with typical city-centre trade-offs.

How has the building management responded to any problems or issues you have raised:

Building management have been excellent whenever I’ve raised issues. They respond quickly, communicate clearly and follow up to make sure everything is resolved properly. The team are always friendly, professional and genuinely helpful.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I’d known before moving in is how busy the area gets, especially around evenings and weekends – it’s great for convenience, but you do get more noise than expected. I’d also say higher floors make a noticeable difference for both views and reducing street noise. On the positive side, the facilities get used a lot, so try to go at off-peak times if you want a quieter gym or workspace. Overall, it’s a great place, just worth knowing the pace of the area beforehand.

Please tell us about the good and bad aspects of living in your local area:

I can’t say a single positive thing about living here. Just like everyone else, the landlord and agency clearly don’t care about tenants at all. The rat infestation is absolutely real, and I’ve never experienced conditions this bad—not once, and I’ve been in the UK since the early 2000s. The building is filthy, covered in mould and dirt left behind by builders who never bother to clean up after themselves. It’s disgusting. On top of that, the construction company completely ignores basic rules. They’re making noise at all hours—late evenings on weekdays and well into weekends—like regulations don’t apply to them. It’s constant, relentless, and exhausting. And it’s not just unpleasant, it’s dangerous. The last time I walked in, debris fell right next to me by the entrance. If that had hit me, I could’ve ended up in a coma. That’s how unsafe this place is. I’ve reported all of this to the council, and still nothing changes. No action, no accountability—just silence. At the end of the day, the landlord and agency only care about money. They seem perfectly fine letting people live surrounded by rats, dirt, and hazards. It’s beyond unacceptable—it’s a complete disgrace.

How has the building management responded to any problems or issues you have raised:

Nope,zero,nada,nista,nights,nichevo,niente,rien...

Please share one thing (or more) which you wish you had known before you moved in:

God help people even considering moving in in the future.

Please tell us about the good and bad aspects of living in your local area:

Good: close to the train station. Many groceries and restrant around. Bad: sometimes the resident can make quite some noise in late night such as 2:00AM.

How has the building management responded to any problems or issues you have raised:

Daniel is very friendly and professional. I also like the security team and maintenance team. They all provide fantastic service.

Please share one thing (or more) which you wish you had known before you moved in:

The window gap is annoying, wind can blow in through the small caps between the frame and hinge.

Please tell us about the good and bad aspects of living in your local area:

The location of the development suits me well: it is convenient, with many local shops, cafés, and restaurants within easy walking distance. Banks, post offices, and other services are nearby. A pleasant park is five minutes from the property, while the stadium is about forty minutes away. The high street is close, offering everything you need. Transport links are good, with a train station directly in front of the building, which is convenient; however, some train noise is noticeable on my side. The street can appear dirty and shows signs of antisocial behaviour, although recent council efforts are improving it.

How has the building management responded to any problems or issues you have raised:

I had a maintenance request open for over a month before someone came to inspect it. After the visit, they said they would return on a specific date, but that date passed without any follow-up. I was later contacted with a new date for the maintenance, and I am currently still waiting for the issue to be resolved. Overall, in my experience, maintenance requests take a very long time to be addressed.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is that, while the location and building design are excellent—with great access to shops, cafés, transport, and well-designed shared spaces—the maintenance and upkeep can be inconsistent. Repairs may take longer than expected, and some facilities, like the gym, are not always well maintained. There can also be some noise from the nearby train station and occasional issues with street cleanliness. On the positive side, the 24-hour reception team is very helpful, so it’s worth relying on them and following up regularly on any requests.

Please tell us about the good and bad aspects of living in your local area:

An absolute nightmare doesn’t even begin to cover it. There is absolutely nothing good about living here—it’s a complete disgrace. The landlord and the agency are unbelievably rude, arrogant, and completely useless. They treat tenants like we’re beneath them, while they sit back and do absolutely nothing. The building is infested with rats—actual rats running through the walls like this is some kind of abandoned dump, not a place people are paying to live in. It’s disgusting, it’s unhygienic, and it’s honestly shocking that this is even allowed to happen. And what do you get when you complain? Lies. Excuses. Ignored emails. They don’t just fail to act—they actively avoid responsibility, hoping people will just shut up and put up with it. It’s beyond unprofessional, it’s outright disgraceful. The landlord’s attitude is the worst part—rude, dismissive, and completely disrespectful. No basic decency, no accountability, nothing. It’s clear they couldn’t care less about the people living here or the conditions they’re forcing us to endure. This isn’t just bad management—it’s neglect, plain and simple. No one should be living like this.

How has the building management responded to any problems or issues you have raised:

None, everything is completely ignored.Reported to council.

Please share one thing (or more) which you wish you had known before you moved in:

Stuck here for a while but at first opportunity will move away from this hell.