A guide to living in South London

Please tell us about the good and bad aspects of living in your local area:

It's Croydon, not the Beverly Hills of South London, and shops have closed down but thats the council and not No26. Nice restaurants opening at times but stores are closing at the same rate.

How has the building management responded to any problems or issues you have raised:

They have responded promptly if a request comes through via the building portal or emails.

Please share one thing (or more) which you wish you had known before you moved in:

The Utilisation issue has been ongoing, if its miscommunication from the billing company or N26, this can cause frustration with estimated bills instead of actual usage.

Please tell us about the good and bad aspects of living in your local area:

The good - neighbours are good so far so I’m grateful for that the neighbours are good the neighbours

Please share one thing (or more) which you wish you had known before you moved in:

Wish I knew how unhelpful NHG would be when you get in touch

What is the best feature of your home:

Space and storage might be it but it’s all falling apart

Please tell us about the good and bad aspects of living in your local area:

Having lived here for nearly 2 years, I see more and more issues cropping up, mainly due to poor management. Since leaving my review 6 months ago, the parking enforcement company has changed, but the issues of nuisance parking have remained. This is due to the underlying issues not having been addressed and the promised fixes have not been implemented. Further, the communal storage room has been decommissioned due to fire risks despite a large investment having been made a few years ago to raise the fire safety. I expect further issues to arise as time goes on. The good thing is being close to nature with the massive nature reserve on ones doorstep.

Please share one thing (or more) which you wish you had known before you moved in:

That standards keep falling while service charges keep rising. In the future, I will always ask to speak to the local residents association.

What is the best feature of your home:

That it's mine and I'm finally off the renting market. Nice and quite surroundings.

Please tell us about the good and bad aspects of living in your local area:

The location is great, 5 mins walk from East Croydon station (side exit), plenty of coffee shop around and fast food, 2 mins walk from Coop and 7-8 mins from Tesco or Sainsbury’s, and tram stop literally in front of the main door. The only issue might be that at night time few homeless are in the building car park.

How has the building management responded to any problems or issues you have raised:

They always promptely replied to any queries or issues and always tried to accomodate the tenant where possible.

Please share one thing (or more) which you wish you had known before you moved in:

Should have been more clear the fact that you can give your 1 month notice only at the end of your 6 months contract, even better if this could be a bit more flexible after the first 6 months in. Also did not expect that the laundry prices would go up every couple of months.

Please tell us about the good and bad aspects of living in your local area:

My commute to work in London is actually quicker than when I lived in London and you’re literally a few seconds walk to the station. Easy access to Gatwick. A lot of airport hotels but that means lots of options for places to eat as well.

How has the building management responded to any problems or issues you have raised:

Always fixed within 24 hours - although they do have the odd day in the winter when the boilers break.

Please share one thing (or more) which you wish you had known before you moved in:

It would be handy to know and see the view of the room you’ll move into - I love mine but I didn’t know what it was until I moved in as only saw show apartments.