A guide to living in South London

Please tell us about the good and bad aspects of living in your local area:

It’s a vibrant and welcoming area, which was exactly what I was looking for in a new home. I also love how close it is to great amenities and the town centre, making everyday life both convenient and enjoyable.

How has the building management responded to any problems or issues you have raised:

The building management responded promptly to every issue I raised. There was a leak that led to some mould, and both were addressed quickly and professionally. I also experienced a problem with a pipe at a later stage, which was resolved promptly. Overall, I’ve been very pleased with how efficiently the management team has handled maintenance requests.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing significant comes to mind. Overall, the move-in process and living experience have met my expectations.

Please tell us about the good and bad aspects of living in your local area:

The area is really good and I love the amenities and staff. East croydon is so good to use for transport.

How has the building management responded to any problems or issues you have raised:

No problems but if there are then the maintenance team are amazing

Please share one thing (or more) which you wish you had known before you moved in:

Nothing bad to say, some residents may say some bad things about the staff however this has not been true to my understanding. They are extremely helpful and they go out of their way a lot!

Please tell us about the good and bad aspects of living in your local area:

The local area is excellent, with plenty of shops, supermarkets, restaurants and cafés nearby. Public transport is convenient and makes commuting easy. The neighbourhood feels safe, clean and well maintained, with lovely green spaces for walking and relaxing. Parking is generally good and the area is quiet with very little traffic noise.

How has the building management responded to any problems or issues you have raised:

The building management has always responded quickly and professionally. Any issues have been handled efficiently, with clear communication and a genuine willingness to help. Overall, I have been very satisfied with their service.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how friendly and welcoming the community is. It made settling in much easier than I expected. Overall, moving here has been a great experience and I have no major complaints.

Please tell us about the good and bad aspects of living in your local area:

The positive reviews here are highly suspicious. Many of them simply don't reflect the reality of living in this building. I've lived here since it was converted 13 years ago, and I can honestly say the new landlord is nowhere near as good as the previous one. I'm genuinely concerned that some of these 5-star reviews may have been posted by the owners or people connected to them, so I would encourage readers to treat them with caution. The reality is that the building is in a very poor state. There is mould in multiple areas, dirt and rubbish throughout the site, and maintenance work is constantly left half-finished. Tasks are started but rarely completed properly. I even witnessed a lady fall on a footpath that has remained unfinished for more than three months. There are also exposed wires hanging from walls and ceilings, along with sharp objects left in communal areas, creating potential safety hazards. Overall, the workmanship is of a very poor standard, and the condition and maintenance of the building have deteriorated significantly.Rats,dirt all.over.

How has the building management responded to any problems or issues you have raised:

Not at all. Most of the issues are simply ignored. Many residents have been left living with mould, broken boilers, and faulty equipment for months, and in some cases even years, without the problems being properly resolved.

Please share one thing (or more) which you wish you had known before you moved in:

I really enjoyed living here, but everything changed a couple of years ago when the new owner took over. Since then, the building and the surrounding area have gone downhill. Crime has increased significantly, and the area no longer feels as safe as it once did. The neighbourhood has also become very dirty, and the overall standard of maintenance has deteriorated. It's disappointing to see how much things have changed.

Please tell us about the good and bad aspects of living in your local area:

Living in East Croydon is incredibly convenient. The transport links are fantastic, with easy access to trains, trams, and buses right on the doorstep. There is a great range of local shops, supermarkets, and restaurants nearby, making day-to-day life very straightforward. The area feels well-connected and lively.

How has the building management responded to any problems or issues you have raised:

​The management team is incredibly quick to respond whenever an issue is raised. Nathan and the team handle maintenance and queries with a high level of professionalism, ensuring everything is resolved efficiently and without fuss.

Please share one thing (or more) which you wish you had known before you moved in:

​I wish I had known just how smooth and stress-free the moving-in process would be thanks to the excellent management. A great tip for new neighbours is to take full advantage of how close the development is to East Croydon station, it makes commuting an absolute breeze!