A guide to living in South London

Please tell us about the good and bad aspects of living in your local area:

I would say, avoid! The building doesn't have any facilities or common areas where to work or spend some time. The laundry room has 4 washing machines and 4 dryers, always dirty and quite expensive. They said bills included, but don't expect Internet and council and wait for £140 for energy and water for one person, no matter summer or winter. Transport and places to get a take away are plenty, but I never felt safe in the area, let alone the building surroundings where people shoot drugs on the disposable area and search on others rubbish every night (you will hear them while trying to sleep.

How has the building management responded to any problems or issues you have raised:

It was OK. I never had anything to ask. They always new if I was in or not.

Please share one thing (or more) which you wish you had known before you moved in:

More about the area and the fact that the room walls are very thin.

Please tell us about the good and bad aspects of living in your local area:

Excellent location. Poor management and poor maintenance. I can go for a month with no working heating or hot water . Elevator not working for weeks.

How has the building management responded to any problems or issues you have raised:

They don’t give emergency to anything. They do it at their own time

Please share one thing (or more) which you wish you had known before you moved in:

I wish I know how management responds to Repair and management issues.

Please tell us about the good and bad aspects of living in your local area:

The area is fine. When the trains work, it's easy to get around. There are some local amenities within walking distance.

How has the building management responded to any problems or issues you have raised:

Minimally, if at all, in regards to the lifts constantly breaking down.

Please share one thing (or more) which you wish you had known before you moved in:

The cladding is flammable and the lifts are nearly always broken.

Please tell us about the good and bad aspects of living in your local area:

Great location near to East Croydon station and with everything you need right on your doorstep. Area was surprisingly quiet and felt safe, even as a lone woman at night.

How has the building management responded to any problems or issues you have raised:

I didn't have any issues with my unit, but staff were always around so I know I could pop down to reception to have a chat if needed.

Please share one thing (or more) which you wish you had known before you moved in:

Tao cafe round the corner is a fantastic place for a coffee and the pizzas at Trickle are amazing!

Please tell us about the good and bad aspects of living in your local area:

The location is ideal for my commute and errands because there are several local stores, cafes, pubs and eateries in the area providing lots of options for daily necessities and eating out. With regular train and dependable bus services, the transit connections are first rate. The neigbourhood feels welcoming and safe overall. Bin collections occur on regular basis and although there is traffic noise due to emergency vehicles at any time, it is generally not very bothersome. The last but not the least, our high street-closed to traffic-, just one-minute walk away, is full of shops of high quality.

How has the building management responded to any problems or issues you have raised:

The property management are superbly reponsive to any issue raised through email, GSM and/or mobile call. Apart from that, they send informative emails about maintanance, social meetings or celebrations. Special thanks to Mima and Sam, both show huge dedication to tenant satisfaction. Additionally great appreciation to consierge staff.

Please share one thing (or more) which you wish you had known before you moved in:

We as a family of four were not expecting such satisfaction.