A guide to living in South London

Please tell us about the good and bad aspects of living in your local area:

Location is phenomenal. Right by loads of amenities, restaurants and bars. Also a stones throw from East Croydon station.

How has the building management responded to any problems or issues you have raised:

Very quickly and have always followed up to ensure we were taken care of.

Please share one thing (or more) which you wish you had known before you moved in:

That we should have moved sooner. It's genuinely been such a positive experience

Please tell us about the good and bad aspects of living in your local area:

I love living so close to east Croydon, having fern and Starbucks downstairs is very handy and nice being close to box park and nandos

How has the building management responded to any problems or issues you have raised:

Everything logged has been dealt with in a timely manner

Please share one thing (or more) which you wish you had known before you moved in:

It can sometimes be noisy living so close to the station but a small price to pay

Please tell us about the good and bad aspects of living in your local area:

Plenty of local shops and eateries nearby. Transport links with trains, trams and buses on the doorstep so couldn't be better. Expensive for parking on-site and no crydon parking permits allowed due to an agreement between developer and council when first building Ten Degrees. Something that was never highlighted and a shock to find out after moving in. Box Park opposite Ten Degrees can be incredibly loud with music until late evening.

How has the building management responded to any problems or issues you have raised:

Slow response. Reported the plumbing issue 17 days ago and still waiting for even a phone call to give an estimate of when someone will attend.

Please share one thing (or more) which you wish you had known before you moved in:

Lack of being able to get a residents parking permit.

Please tell us about the good and bad aspects of living in your local area:

The area where No26 is situated has been brilliant for me, especially as a woman living on her own. Just a 2 minute walk to East Croydon train station and the tram link means a short walk from train to flat, ideal for darker evenings. No26 is above an amazing bar called Trickle who do great drinks and delicious pizza (241 on Tuesday's!) as well as close to Mr Tinto for coffee and then of course a short walk into the town centre for all other amenities. Co-op is the closest supermarket but nearby there is a Sainsbury's, Marks & Spencer and the old Amazon Fresh is likely to be repurposed as another supermarket. Bar the sirens, I found traffic noise to be minimal and despite Croydon having a 'reputation', I've not experienced any anti-social behaviour in this area. There is a large car park (Ruskin) just nearby but the borough is very walkable.

How has the building management responded to any problems or issues you have raised:

Immediate responses! I only had a couple of issues, one of which weather related and the other was a fault of my own, and the team responded immediately with a plan of action. Any delays were due to 3rd parties so I really can't fault the team.

Please share one thing (or more) which you wish you had known before you moved in:

Choose your side of the building carefully, depending on your preferences. The higher the floor, the quieter it is. West facing gets more sun in the afternoon but East facing has gorgeous views of London.

Please tell us about the good and bad aspects of living in your local area:

The location is highly convenient, as it is situated directly next to the station, making commuting quick and accessible. However, this convenience could be further enhanced if the side entrance of the station were open and accessible, as it would provide a more direct and efficient route for residents, particularly during busy times or for those approaching from that side of the property.

How has the building management responded to any problems or issues you have raised:

I would like to commend David from the maintenance team for his assistance with my request regarding our unit’s heating and cooling meter. He was attentive, responsive, and handled my request promptly.

Please share one thing (or more) which you wish you had known before you moved in:

I hope that they have explain that there is a separate payment of the heating/cooling and electricity. I hope they should include that details so the tenants would know the expected bill monthly.