A guide to living in South London

Please tell us about the good and bad aspects of living in your local area:

Friendly staff, good location within walking distance from the station. Good management. Cleanliness is very good.

How has the building management responded to any problems or issues you have raised:

Yes in a very efficient manner, always quick and kind They have a good internal system the response very quickly to the email without delay.

Please share one thing (or more) which you wish you had known before you moved in:

To be honest nothing really I'm happy with my decision moving into the building.

Please tell us about the good and bad aspects of living in your local area:

It’s a nice location very close to station and bus stand. High street is walking distance with lot of variety of food and restaurant options.

How has the building management responded to any problems or issues you have raised:

Very quick and efficient responses , usual TAT is 1 day

Please share one thing (or more) which you wish you had known before you moved in:

We like the place and surrounding. The only negative now is the new construction site nearby

Please tell us about the good and bad aspects of living in your local area:

Croydon is pretty run down, units in the shopping centre are closing, lots of homeless and beggars on the streets and blatant cannabis use on the streets. Plus side it is only 15 mins by train into Central London.

How has the building management responded to any problems or issues you have raised:

Had a few maintenance issues in the couple of weeks since moving into the apartment. Each issue was quickly resolved. One of the maintenance team - Constantin - very helpful and sorted out the oven when it wasn't working, very friendly interaction and quick resolution of the problem.

Please share one thing (or more) which you wish you had known before you moved in:

I would have liked to know that as a resident of Ten Degrees I am not allowed to obtain a council parking permit. It would not have influenced myself for moving into the development but it is useful for prospective residents to know when evaluating costs.

Please tell us about the good and bad aspects of living in your local area:

After moving in for a month, our experience in Well House has been very good. The location is fantastic—just a 5-minute walk to the railway station and the high street. Shopping is incredibly easy, with a wide variety of supermarkets and restaurants nearby, making it a vibrant place to live. The place is well designed and maintained, eg. the parcel safe room, also the gym room. The only shortcoming is the sound created by the site that used to be B&Q, which can be a little bit disruptive at times.

How has the building management responded to any problems or issues you have raised:

The building management team has been exceptionally responsive to the various problems and issues I have raised. They have promptly addressed my concerns, demonstrating their commitment to resident satisfaction. Their proactive approach has made a significant difference in ensuring a comfortable living experience.

Please share one thing (or more) which you wish you had known before you moved in:

It would have been helpful to know that OVO is the electricity supplier.

Please tell us about the good and bad aspects of living in your local area:

The Well House is located near the train station and high street, which is very convenient for residents to travel to London (only 45 minutes to get to Central London) and shopping for food, groceries, clothing and even for haircut and nails. The high street has almost everything we need for daily. Parking right beneath the flats, which is indoor and so never get wet when getting in and out of the car during rainy days. Bin collections are and traffic noise both are acceptable.

How has the building management responded to any problems or issues you have raised:

Responses are usually quick with helpful support! Maintenance team is the key highlight of this development! Stuart is our friendly neighborhood who always around with great smile and keen to help us solving all kinds of maintenance problems!

Please share one thing (or more) which you wish you had known before you moved in:

I wish if I have known that there will be a huge residential development to be built right opposite to The Well House at where the massive B&Q used to be. Residential estate is not a bad idea at Sutton but since the flat is right opposite dusts are being blown into the property everyday that largely affect the indoor condition as well as our health.