A guide to living in South London

Please tell us about the good and bad aspects of living in your local area:

Great range of shops and right N/Anext to the station. Happy with the amount of traffic flow happens . Huge presence of in housed people which can sometimes make me feel outside

How has the building management responded to any problems or issues you have raised:

Daniel specifically has been very thorough and attentive to my needs within the building and also the maintence man Barry

Please share one thing (or more) which you wish you had known before you moved in:

The gym closing times . I wish it would be opened slightly later or even 24 hrs as it works better with my work schedule

Please tell us about the good and bad aspects of living in your local area:

First of all, I would not have any issue if the owner decided to build an extension on top of the building. However, none of the residents were informed that this would happen. The building is now in a very poor state. The stairs are dirty, slippery, and potentially dangerous. The entire building appears neglected and filthy. There does not seem to be any proper project management or building plan in place. Work is started, partially completed, and then left unfinished for months. The pathway has been under construction for an unreasonable amount of time. A professional landscaping company could have completed the work within a matter of weeks. The biggest issue is the waste management. The situation is absolutely disgusting. The communal bins are old, damaged, and many are without lids. As a result, we now have a severe rat infestation. This issue has existed for almost a year, yet nothing meaningful has been done to resolve it. Overall, maintenance appears to be virtually non-existent. The flats were also renumbered, but neither Royal Mail nor the local council appeared to have been properly informed. This resulted in numerous parcels being lost, misdelivered, or stolen. In addition, dozens of bicycles have been stolen from what was supposed to be a secure, locked storage room within the building. Access to this room is limited to residents and construction workers. Despite these incidents, no effective action has been taken to improve security or investigate the matter. It appears that the lift may finally become operational, but given the constant delays and the project's current state, I doubt this will happen before next year. The development is significantly behind schedule. I would also strongly recommend that the landlord arrange for Virgin Media to install gigabit broadband infrastructure in the building. This service is provided free of charge to landlords and would greatly improve internet connectivity for residents. We continue to experience water leaks from above, despite the addition of two extra storeys to the building. I do not understand how these issues persist, but they require urgent investigation and repair. Finally, the building would greatly benefit from a full repaint, improved cleaning standards, and anti-slip treatment on the stair tiles to make the premises safer and more presentable for residents.No parking either...

How has the building management responded to any problems or issues you have raised:

None. Completely ignores every single issue that has been reported.

Please share one thing (or more) which you wish you had known before you moved in:

It was good before,quiet neighnorhood,great people.Not anymore.

Please tell us about the good and bad aspects of living in your local area:

This is a great location with good local facilities. There are plenty of restaurants and bars nearby and good transport links.

How has the building management responded to any problems or issues you have raised:

Nathan went out of his way to make sure we had everything we needed.

Please share one thing (or more) which you wish you had known before you moved in:

This place was so much better than I had expected.

Please tell us about the good and bad aspects of living in your local area:

Good range of local food shops and restaurants, but failing shopping centre with low presence of good retail options. Loud on Boxpark event days. Few non-paid parking options.

How has the building management responded to any problems or issues you have raised:

Most issues resolved quite promptly. Some slower fixes due to replacement parts of faulty items not being readily available.

Please share one thing (or more) which you wish you had known before you moved in:

Noise levels are night can be quite high especially on days of boxpark events.

Please tell us about the good and bad aspects of living in your local area:

Love it all, location is so good Sainsbury’s just down the road and easily can get in the train to make sure I’m ok time everywhere

How has the building management responded to any problems or issues you have raised:

Very prompt and always willing to help or set expectations to make sure we are aware

Please share one thing (or more) which you wish you had known before you moved in:

How good the experience would be!! Definitely looking to renew