Award winner 2024
Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Useful to Know
- Rental price: £1,750-£3,250 pcm
Pricing shown is indicative and provided by Greystar. Please enquire for latest pricing.
- No. of beds: 1, 2, 3 beds
- Availability: Yes
Awards
Excellence Award: 2024, 2023
Design Award: 2024, 2023
Facilities Award: 2024, 2023
Location Award: 2024, 2023
Value Award: 2024, 2023
Management Award: 2024, 2023
Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
- Rental price: £1,750-£3,250 pcm
Pricing shown is indicative and provided by Greystar. Please enquire for latest pricing.
- No. of beds: 1, 2, 3 beds
- Availability: Yes
Awards
Excellence Award: 2024, 2023
Design Award: 2024, 2023
Facilities Award: 2024, 2023
Location Award: 2024, 2023
Value Award: 2024, 2023
Management Award: 2024, 2023
Example Properties
The Well House, SM1
See how residents rate this development
267 total reviews
This all-time rating combines the reviewers score for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of the review.
Stats
Overall
4.36
Facilities
4.44
Design
4.48
Location
4.75
Value
4.16
Management
4.28
Viewing 1-5 out of 267
Nisha D (Tenant)
Verified Resident
The Well House, SM1
May 2024
Wonderful management and staff
Nisha D (Tenant)
Verified Resident
The Well House, SM1
May 2024
Please tell us about the good and bad aspects of living in your local area:
The station is ONLY 4 mins walk! Everything’s nearby from shops, restaurants, high street, groceries, salon, you name it! Parking nearby at Morrisons and B&Q.
How has the building management responded to any problems or issues you have raised:
Stuart and Teresa have both been super helpful! It’s only been a week and they’ve solved all our problems within a flash! They’re both so kind and friendly!
Please share one thing (or more) which you wish you had known before you moved in:
How smooth everything was going to be The ‘professional cleaning’ hadn’t been done properly so maybe change who you use.
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Manager response
Hi Nisha, Thank you for your 5 Star Review. So pleased to see that your experience with us was a positive one and I'm glad to see we have been able to resolve any issues promptly. We will take on board your feedback with regards to the cleaning to ensure this improves going forward. I really hope you enjoy your stay at The Well House and look forward to seeing you at our next resident event! All the best, Chris
Posted by
Christopher Dias, Community Manager
May 2024
Clo (Tenant)
Verified Resident
The Well House, SM1
May 2025
Fabulous Stuart
Clo (Tenant)
Verified Resident
The Well House, SM1
May 2025
Please tell us about the good and bad aspects of living in your local area:
Close to the station and lot of shops around the area. Very nice place to live Bus stops also very close
How has the building management responded to any problems or issues you have raised:
Very fast and Stuart was very professional I really recommend him
Please share one thing (or more) which you wish you had known before you moved in:
That the gym was not present in both the towers, not just ET
Facilities
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Value
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Management
Ellie (Tenant)
Verified Resident
The Well House, SM1
May 2025
Excellent maintenance team - thumbs up to Paul!
Ellie (Tenant)
Verified Resident
The Well House, SM1
May 2025
Please tell us about the good and bad aspects of living in your local area:
Variety of shops & facilities available in the high street. Very convenient to commute to different places by means of train/ buses.
How has the building management responded to any problems or issues you have raised:
We greatly appreciate Paul’s exceptional & professional service. One of our critical electric appliances was down just before the bank holiday. Soon after we have reported it, Paul came to our apartment to look into the matter. He had promptly arranged the fix for us with his colleague. We are very pleased to have Paul around!
Please share one thing (or more) which you wish you had known before you moved in:
Good availability of parking spots for residents. Some parking spots have charging facilities for electric vehicles.
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Facilities
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Design
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Value
Value
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Management
Michael N (Tenant)
The Well House, SM1
May 2025
Friendly and professional staff members and management team
Michael N (Tenant)
The Well House, SM1
May 2025
Please tell us about the good and bad aspects of living in your local area:
It is a nice development within a central location- proximity to Rail station and High Street for shopping and walks. No observable bad aspects for now.
How has the building management responded to any problems or issues you have raised:
Yes, the building management have seamless means of lodging issues and respond immediately. Mr. Staurt from the maintenance team follows up and provide expert service for repairs. Grateful for his technical inputs.
Please share one thing (or more) which you wish you had known before you moved in:
Wish I knew the property early enough after months of property search moving into London.
Facilities
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Design
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Management
Andrea (Tenant)
Verified Resident
The Well House, SM1
May 2025
Fantastic place and support
Andrea (Tenant)
Verified Resident
The Well House, SM1
May 2025
Please tell us about the good and bad aspects of living in your local area:
Living here since 2022 and never had a major complaint Location is close to schools and supermarkets and very convenient to reach London as well
How has the building management responded to any problems or issues you have raised:
Always easy to communicate and quick intervention when needed
Please share one thing (or more) which you wish you had known before you moved in:
Nothing relevant. I was expecting an high standard and not being disappointed as of today
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Management
Manager response
Hey Andrea, Thanks for this great review. We love having you guy's as part of our TWH community. I'll be sure to pass along your kind words to Stuart who will be thrilled to receive such warm feedback. See you around. Matty.
Posted by
Matthew Ford, Assistant Community Manager
May 2025
Page 1 of 54
These reviews are the subjective opinion of a HomeViews user and not of HomeViews
The Well House, SM1
Ranked 1st out of 7 in Borough of Sutton
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