Award winner 2025

Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Awards
Excellence Award: 2025, 2024
Design Award: 2025, 2024
Facilities Award: 2025, 2024
Location Award: 2025, 2024
Value Award: 2025, 2024
Management Award: 2025, 2024
Facilities
24hr onsite management
Balcony
Bike storage
Communal gardens
Concierge
Gym
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Lounge
Onsite maintenance
Parking
Pet friendly
Private dining
Resident events
Awards
Excellence Award: 2025, 2024
Design Award: 2025, 2024
Facilities Award: 2025, 2024
Location Award: 2025, 2024
Value Award: 2025, 2024
Management Award: 2025, 2024
See how residents rate this development
343 total reviews
Some reviewers were offered an incentive for an honest review, regardless of rating
Experience
4.4
Value
4.2
Location
4.8
Facilities
4.5
Management
4.4
Design
4.5
Viewing 1-5 out of 343
Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.
Parag (Tenant)
Verified Resident
The Well House, SM1
Sept 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Well House in Well World
Parag (Tenant)
Verified Resident
The Well House, SM1
Sept 2026
Please tell us about the good and bad aspects of living in your local area:
Good connectivity and access to local shops. Very close to Sutton hight street for all shopping brands.
How has the building management responded to any problems or issues you have raised:
Prompt and in timely manner. Thanks to Stuart and him team.
Please share one thing (or more) which you wish you had known before you moved in:
Jasmine is so kind - she showed us all the amenities and the flat along with answering all our questions.
Reviewer was offered an incentive for an honest review, regardless of rating
J D (Tenant)
Verified Resident
The Well House, SM1
Aug 2026
Reviewer was offered an incentive for an honest review, regardless of rating
A favourable place to live
J D (Tenant)
Verified Resident
The Well House, SM1
Aug 2026
Please tell us about the good and bad aspects of living in your local area:
Lots of supermarkets nearby meaning there is a variety of places to shop ranging from local grocery stores to big stores such as sainsbury and lidl. Most fast food places nearby, also restaurants like italian or turkish. Very convenient for public transportation, near a train station and a few bus stops nearby as well. Building had own bin store and parkung lot so it’s all managed by them.
How has the building management responded to any problems or issues you have raised:
Had a blocked pipe in my sink/dishwasher and stuart the maintenance guy, together with his colleague, quickly and efficiently unblocked it. Very friendly and quick.
Please share one thing (or more) which you wish you had known before you moved in:
Sounds of train are loud if living on lower floors but i got used to it
Reviewer was offered an incentive for an honest review, regardless of rating
Daisy (Tenant)
Verified Resident
The Well House, SM1
Jul 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Good job done by Stuart
Daisy (Tenant)
Verified Resident
The Well House, SM1
Jul 2026
Please tell us about the good and bad aspects of living in your local area:
Good location, great connectivity by public transport, many stores nearby, for parking space one has to pay separately, overall great living experience
How has the building management responded to any problems or issues you have raised:
Quick response and efficient management. Usually Problem are solved quickly
Please share one thing (or more) which you wish you had known before you moved in:
I never realized before moving that view from balcony is so amazing especially from triangular balcony
Reviewer was offered an incentive for an honest review, regardless of rating
Flat 27 (Tenant)
Verified Resident
The Well House, SM1
Jul 2026
Excellent Maintenance Team
Flat 27 (Tenant)
Verified Resident
The Well House, SM1
Jul 2026
Please tell us about the good and bad aspects of living in your local area:
The area is very safe and convenient. Schools are pretty good around as well. Not necessarily a bad thing, but we dont have a big supermarket in walking distance.
How has the building management responded to any problems or issues you have raised:
They are very quick. In many cases, we are getting a response on the same day.
Please share one thing (or more) which you wish you had known before you moved in:
There are good schools in the local area, and travel to the center of London is very convenient from Sutton Station.
Nora (Tenant)
Verified Resident
The Well House, SM1
Jun 2026
Great job done by Stuart
Nora (Tenant)
Verified Resident
The Well House, SM1
Jun 2026
Please tell us about the good and bad aspects of living in your local area:
The local area offers a good range of shops, supermarkets, cafés, restaurants, and bars, making day-to-day living very convenient. There are several parks and open green spaces nearby, which are ideal for walks, exercise, and family activities. Public transport links are excellent, with regular bus services and easy access to train and underground stations, providing convenient connections to central London and surrounding areas. Living on the street is generally pleasant and peaceful. Bin collections are reliable, and the area is usually kept clean and well maintained. Parking can sometimes be limited during busy periods, but it is generally manageable for residents. Traffic noise is moderate and depends on the time of day, although it is not usually disruptive. Anti-social behaviour is minimal, and the neighbourhood feels safe and welcoming, making it a comfortable place to live.
How has the building management responded to any problems or issues you have raised:
Building management has generally responded professionally and efficiently to any issues I have raised. Communication has been clear, and maintenance requests have usually been acknowledged promptly and resolved within a reasonable timeframe. Staff have been courteous, helpful, and willing to provide updates when necessary, which has helped ensure a positive living experience. Thanks Mr Stuart
Please share one thing (or more) which you wish you had known before you moved in:
One thing you may not notice during a viewing is how friendly and respectful the community is. The building is generally quiet, and management is approachable if any issues arise. I would recommend introducing yourself to neighbours, familiarising yourself with waste collection schedules, and exploring the local amenities and transport links early on.
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
The Well House, SM1
Ranked 1st out of 8 in Borough of Sutton
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