A guide to living in Borough of Sutton

Please tell us about the good and bad aspects of living in your local area:

As a local resident, I can honestly say it’s not as bad as some people make it out to be, but it’s nowhere near as good as it was five years ago. The area has definitely changed for the worse. There seem to be more and more dodgy things happening, with thefts becoming increasingly common, and there have even been a few shootings nearby. There are posters on lampposts warning people about thieves on bicycles, which says a lot. It’s sad to see, but the neighbourhood has really gone downhill over the last few years.

How has the building management responded to any problems or issues you have raised:

Not at all. Reading some of the positive reviews here, I’m genuinely surprised, as I can’t see how anyone could describe this building as clean or well maintained. The communal areas are only cleaned by one lady who comes once every two weeks, which is clearly not enough. The building is dirty, unfinished, and poorly maintained, with exposed wires hanging around in some areas. The entire site looks like a construction zone rather than a completed residential development. Overall, it’s untidy, disappointing, and nowhere near the standard that residents should expect.

Please share one thing (or more) which you wish you had known before you moved in:

N/A - I can’t comment on this - was not perfect before but definitely better.

Please tell us about the good and bad aspects of living in your local area:

The area is very safe and convenient. Schools are pretty good around as well. Not necessarily a bad thing, but we dont have a big supermarket in walking distance.

How has the building management responded to any problems or issues you have raised:

They are very quick. In many cases, we are getting a response on the same day.

Please share one thing (or more) which you wish you had known before you moved in:

There are good schools in the local area, and travel to the center of London is very convenient from Sutton Station.

Please tell us about the good and bad aspects of living in your local area:

The area is still good overall, despite the growing number of thefts and rapidly increasing criminal activity. However, if I had children, I would probably choose a different location. Parking is extremely difficult. All the side streets are constantly packed, and the property's car park has been closed for the past two years. I honestly don't think it will be reopened anytime soon, as the development is progressing extremely slowly and is already far behind schedule. The bin area is absolutely disgusting. There aren't enough bins, and the existing ones don't have lids. As a result, we have had a serious rat infestation in the building for over a year and a half. There are rats on every floor, and the issue still hasn't been properly resolved.

How has the building management responded to any problems or issues you have raised:

The management might as well not exist. Emails are routinely ignored, the building is not properly looked after, and the whole operation appears extremely disorganised. Whenever you do manage to get a response, the staff are often rude, unhelpful and seem completely uninterested in resolving any issues. There is very little sense of accountability or proper management.

Please share one thing (or more) which you wish you had known before you moved in:

I absolutely loved this area 5-10 years ago,now it is just East-London 2.0.

Please tell us about the good and bad aspects of living in your local area:

My local area is a wonderful place to live. It is clean, safe, and peaceful. The people are friendly and helpful, creating a welcoming community. There are good schools, parks, shops, and reliable public transport, making everyday life convenient. The area also has beautiful green spaces and a pleasant environment. Overall, I enjoy living here because it is comfortable, friendly, and a great place for families

How has the building management responded to any problems or issues you have raised:

The building management has always responded promptly and professionally to any issues I have raised. They communicate clearly, keep me informed, and work to resolve problems as quickly as possible. I appreciate their helpful attitude and the effort they make to ensure the building is well maintained and comfortable for residents.

Please share one thing (or more) which you wish you had known before you moved in:

Overall, I have had a very positive experience living here, and there isn’t anything significant that I wish I had known before moving in. The building and facilities have met my expectations, and the management has been helpful and responsive. My move-in experience was smooth, and I am happy with my decision to live here.

Please tell us about the good and bad aspects of living in your local area:

The local area is quiet, safe, and well connected, with good transport links, shops, supermarkets, and parks nearby. The management team is friendly and responsive, and the building is kept clean and well maintained by the cleaning staff. The only minor downside is that parking can sometimes be limited during busy periods, but overall it’s a great place to live and I would happily recommend it.

How has the building management responded to any problems or issues you have raised:

The building management has always responded quickly and professionally to any issues I have raised. They communicate well, keep me updated, and make sure problems are resolved efficiently. Their friendly and helpful approach has made living here a very positive experience.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really. It’s been a great experience from day one.