A guide to living in Borough of Sutton

Please tell us about the good and bad aspects of living in your local area:

The local area offers a good range of shops, supermarkets, cafés, restaurants, and bars, making day-to-day living very convenient. There are several parks and open green spaces nearby, which are ideal for walks, exercise, and family activities. Public transport links are excellent, with regular bus services and easy access to train and underground stations, providing convenient connections to central London and surrounding areas. Living on the street is generally pleasant and peaceful. Bin collections are reliable, and the area is usually kept clean and well maintained. Parking can sometimes be limited during busy periods, but it is generally manageable for residents. Traffic noise is moderate and depends on the time of day, although it is not usually disruptive. Anti-social behaviour is minimal, and the neighbourhood feels safe and welcoming, making it a comfortable place to live.

How has the building management responded to any problems or issues you have raised:

Building management has generally responded professionally and efficiently to any issues I have raised. Communication has been clear, and maintenance requests have usually been acknowledged promptly and resolved within a reasonable timeframe. Staff have been courteous, helpful, and willing to provide updates when necessary, which has helped ensure a positive living experience. Thanks Mr Stuart

Please share one thing (or more) which you wish you had known before you moved in:

One thing you may not notice during a viewing is how friendly and respectful the community is. The building is generally quiet, and management is approachable if any issues arise. I would recommend introducing yourself to neighbours, familiarising yourself with waste collection schedules, and exploring the local amenities and transport links early on.

Please tell us about the good and bad aspects of living in your local area:

An absolute disgrace. These people are incredibly rude. I have read some of the positive reviews, and they are almost exact copies of the letters sent by the agency, which makes it obvious they were written by them. I completely agree with others regarding the terrible condition of the building and the constant neglect when it comes to repairs inside the flats. I am now looking to move away from this hell hole. The rat problem is shocking, the building is filthy, and the waste management is absolutely disgusting. They try to increase the rent every few months, yet nothing actually works properly — the lifts are broken, the intercom system does not work, parcels regularly go missing, and many couriers refuse to deliver to the building. I have overheard several residents talking about how much they hate living in this development. I am extremely disappointed by both the condition of the property and the rude, dismissive attitude of some of the people managing it.

How has the building management responded to any problems or issues you have raised:

None.They don't do repairs at all.Everything is dated.Windows are also extremely dirty,no one ever cleaned them.Cables hanging all over the place.

Please share one thing (or more) which you wish you had known before you moved in:

Used to be good,since the new owner took over, everything is just stress.

Please tell us about the good and bad aspects of living in your local area:

Good: Parks, High Street Nearby, Facilities and leisure centre Bad: Car Parking is expensive in Sutton Area

How has the building management responded to any problems or issues you have raised:

Prompt response by the facilities. All issues are nearly resolved in couple of hours.

Please share one thing (or more) which you wish you had known before you moved in:

The maintenance team keeps sending various individuals to review/checks alarm, heating etc with mandate to respond and in one instance fine will be issued.

Please tell us about the good and bad aspects of living in your local area:

Excellent location, good transport links and schools. The people round here are good. And hospital not far

How has the building management responded to any problems or issues you have raised:

Yes. They are Pleasant and respond in a reasonable time

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t know they were putting in the new lefts, very happy

Please tell us about the good and bad aspects of living in your local area:

I used to love North Cheam, but now it’s basically Croydon 2.0. Constant noise, people shouting, no respect anywhere you go. The whole place feels rough and run-down. It’s dirty, it’s filthy, and it’s a shadow of what it used to be. Ten years ago it actually felt like a decent area—now it’s just gone downhill completely.

How has the building management responded to any problems or issues you have raised:

They completely ignore your complaints or any necessary repairs. The builders leave the site filthy and dirty, and the building does not follow basic health and safety rules.

Please share one thing (or more) which you wish you had known before you moved in:

The new landlord has completely ruined the building, and the standards have really gone downhill.