Sienna House, SM1

Please tell us about the good and bad aspects of living in your local area:

Near the Train station and high street making it easier to navigate, shop and get food from restaurants

How has the building management responded to any problems or issues you have raised:

We said our washing machine was broken and they came to fix it immediately the next day

Please share one thing (or more) which you wish you had known before you moved in:

That the couch came with the apartment and you couldn't ask to not have it.

Please tell us about the good and bad aspects of living in your local area:

The location is perfect. It is close to the high street in Sutton, opposite the police station and 3 mins walk to the station. There are several bustops within reach too. The commute to Heathrow and Gatwick airports are good too with direct buses to Heathrow costing less than £3. There is a park Mobs walk away and there are nice schools around. I've been here for over 4 years and security has never been a concern. Parking availability however is a problem and you can hear trains due to the closeness to the station.

How has the building management responded to any problems or issues you have raised:

They are very quick to respond. I haven't had many issues and I've been here over 4 years

Please share one thing (or more) which you wish you had known before you moved in:

I did my research and I'm still here. I was one of the first to move in so no regrets

Please tell us about the good and bad aspects of living in your local area:

Living in Sutton is a quite neighbourhood , the high street have a few good shops , very good schools.

How has the building management responded to any problems or issues you have raised:

When I have a problem in the apartment, They respond in just a few hours, The service is very quick.

Please share one thing (or more) which you wish you had known before you moved in:

I wish a known about this building sooner , the neighbours are very nice ,

Please tell us about the good and bad aspects of living in your local area:

The location is ideal for my commute and errands because there are several local stores, cafes, pubs and eateries in the area providing lots of options for daily necessities and eating out. With regular train and dependable bus services, the transit connections are first rate. The neigbourhood feels welcoming and safe overall. Bin collections occur on regular basis and although there is traffic noise due to emergency vehicles at any time, it is generally not very bothersome. The last but not the least, our high street-closed to traffic-, just one-minute walk away, is full of shops of high quality.

How has the building management responded to any problems or issues you have raised:

The property management are superbly reponsive to any issue raised through email, GSM and/or mobile call. Apart from that, they send informative emails about maintanance, social meetings or celebrations. Special thanks to Mima and Sam, both show huge dedication to tenant satisfaction. Additionally great appreciation to consierge staff.

Please share one thing (or more) which you wish you had known before you moved in:

We as a family of four were not expecting such satisfaction.

Please tell us about the good and bad aspects of living in your local area:

Close proximity to high street and the train station. Good choice of supermarkets and fast food chains but poor selection of shops.

How has the building management responded to any problems or issues you have raised:

Excellent when resolving maintenance issues in the flat or building. Easy to book via an app and always quickly resolved.

Please share one thing (or more) which you wish you had known before you moved in:

Very close proximity to the train station and police station. Very noisy, even with windows closed.