A guide to living in Greater London

Please tell us about the good and bad aspects of living in your local area:

Good residential locality with great grocery shops. Residence is close to tube station and bus station which makes transportation easier.

How has the building management responded to any problems or issues you have raised:

The building management has been prompt and professional in responding to any issues I've raised. Whether it was a maintenance request or a general concern, they addressed it quickly and communicated clearly throughout the process. Their support has been reliable and efficient.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how friendly and welcoming the community is here—it was a pleasant surprise! It would have made the decision to move in even easier. I also didn’t realize how convenient the location is for shops and public transport.

Please tell us about the good and bad aspects of living in your local area:

Located on High Street North, this flat is perfectly situated with Lidl, Tesco, and all essential shops just a short walk away—super convenient for daily needs. The apartment itself is impressively calm and quiet, offering a peaceful escape from the hustle and bustle. Regular weekly cleaning and maintenance keep the place spotless and well looked after. Highly recommend for anyone seeking comfort, convenience, and a serene living environment.

How has the building management responded to any problems or issues you have raised:

The building management has been approachable and generally helpful, especially with routine matters like cleaning and upkeep, which are handled well. However, response times for certain maintenance issues could be improved, as they’re not always as prompt as expected.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, there’s nothing major I wish I had known beforehand. Everything has been pretty comfortable so far, and the flat has met my expectations well.

Please tell us about the good and bad aspects of living in your local area:

The good aspect is easy access to gym and tube and Sainsbury. The bad aspect is that streets are not always clean in this area!!

How has the building management responded to any problems or issues you have raised:

Not fast enough!! I usually have to call to follow up

Please share one thing (or more) which you wish you had known before you moved in:

That this is not a very safe area, I had my packages stolen!

Please tell us about the good and bad aspects of living in your local area:

Plenty of local shops, with Tesco being 5min away, Asda 15min and then M&S, Waitrose in Jubilee place and Canada place are a short walk. DLR is right next door, Jubilee is a < 10 mins away and Elizabeth line another 5 min. Loads of pubs and bars around as well as places to eat in and around the area as well as Jubilee and Canada place. The street is relatively quiet, underground parking is secure and all building access is secured with RFID tag. Bin collection is very good and no anti-social behaviour experienced in 16 months. Building has excellent Gym, cycling studio and boxing room as well as Yoga and Therapy rooms. In addition, there is a chill room on the 34th, business lounge on the 1st floor and resident lounge on the 35th floor.

How has the building management responded to any problems or issues you have raised:

The building management respond immediately via email and take action within 24 hours. Either Dean Joao or Colin drop by and resolve the issues in minutes. We like them and always have a lauch when we see them. They are hard-working, friendly and easy going. They know the building and typical issues people experience and are able to resolve problems fast.

Please share one thing (or more) which you wish you had known before you moved in:

I have absolutely no regrets as I researched many other buildings before settling on Sailmakers. After speaking with and viewing some of the apartments with Kam Fung , I quickly settled on the one we are in. The whole leasing process was painless and could not have been more pleasant.

Please tell us about the good and bad aspects of living in your local area:

Good includes Ravenscourt Park, close to shops and independent cafes. Bad aspects include the post service mixing up the buildings and flats on the street on a daily basis.

How has the building management responded to any problems or issues you have raised:

Relatively quickly and solutions usually found, overall good.

Please share one thing (or more) which you wish you had known before you moved in:

Receiving post is an issue and sometimes it’s hard to get hold of the property management team over email.