A guide to living in Greater London

Please tell us about the good and bad aspects of living in your local area:

great location and facilities, have loved living here and the staff are always on hand to help whenever you need them

How has the building management responded to any problems or issues you have raised:

Respond quickly and professionally to aim to fix any problems

Please share one thing (or more) which you wish you had known before you moved in:

Explained proper use of the bin chute as people have been placing boxes down causing blockages

Please tell us about the good and bad aspects of living in your local area:

The location is unbeatable. You have Coal Drops Yard right on your doorstep with endless options for food and shopping, and a Waitrose nearby for groceries. The transport links at King's Cross and St Pancras are obviously world-class, making it so easy to get anywhere in London or hop on the Eurostar. The canal walks are a lovely bonus for a weekend stroll.

How has the building management responded to any problems or issues you have raised:

Management has been very responsive. I haven't had many maintenance issues, but the one small query I had was sorted out the same day. The team, especially Mr. X, really seem to care that residents are happy and comfortable.

Please share one thing (or more) which you wish you had known before you moved in:

I loved the outward facing units. If someone requires a quite view, there are ample number of garden facing options as well.

Please tell us about the good and bad aspects of living in your local area:

I would say, avoid! The building doesn't have any facilities or common areas where to work or spend some time. The laundry room has 4 washing machines and 4 dryers, always dirty and quite expensive. They said bills included, but don't expect Internet and council and wait for £140 for energy and water for one person, no matter summer or winter. Transport and places to get a take away are plenty, but I never felt safe in the area, let alone the building surroundings where people shoot drugs on the disposable area and search on others rubbish every night (you will hear them while trying to sleep.

How has the building management responded to any problems or issues you have raised:

It was OK. I never had anything to ask. They always new if I was in or not.

Please share one thing (or more) which you wish you had known before you moved in:

More about the area and the fact that the room walls are very thin.

Please tell us about the good and bad aspects of living in your local area:

The local area is sold as a “lifestyle” destination, but day-to-day it feels fairly limited. There isn’t a proper high street or a fully functioning square yet, so the range of local shops, restaurants and bars is more restricted than you’d expect for the price point, and it can feel like there’s not much to do locally. Transport links also haven’t been as convenient as I anticipated. Getting into central London is doable, but the overall connectivity feels like a downgrade compared with living more centrally, and the commute has had more of an impact on my quality of life than I expected. In terms of living on the street, it’s generally fine, but the wider issue is that the area still feels “in progress” rather than established, which makes it less practical day-to-day than the marketing suggests.

How has the building management responded to any problems or issues you have raised:

Building management has generally been unresponsive and ineffective. When I’ve raised issues, responses are often slow, unclear, or don’t lead to any meaningful action, and following up feels pointless because the same problems keep recurring. Communication is also inconsistent — changes and closures (especially around facilities) often happen at short notice with vague explanations, which makes it hard to trust that issues are being properly managed. Also, they are completely disconnected with the tennant experience. The rooftop, which you think would be accessible throughout your stay, was LOCKED on purpose during fireworks...absolutely rediculous.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known how limited the wider area feels once you actually live here. There’s no proper high street and not much in the way of day-to-day facilities nearby, so the “lifestyle” pitch doesn’t match reality unless you’re happy travelling elsewhere for basics. I’d also want to know that as soon as you walk a couple of minutes away from the development, the area can feel noticeably less safe. There’s a nearby pocket that feels quite questionable, and it changes the experience of living here because you don’t feel comfortable just wandering around locally in the way you might expect at this price point. On top of that, I wish I’d known how big the gap can be between what’s said during viewings and what you actually get. My main tip to a new neighbour would be: don’t rely on verbal assurances — get everything confirmed in writing (amenity access, opening timelines, fees, etc.). Management also feels very reactive, with poor communication and little forward planning — facilities can be closed or access changed at short notice with vague explanations, and you often only find out when it’s already happening.

Please tell us about the good and bad aspects of living in your local area:

Convenient location, close to Aldgate and Aldgate East stations and with amenities ans shops located nearby.

How has the building management responded to any problems or issues you have raised:

We haven't had realm problems living here, but the couple of minor issues we had were dealt promptly and efficiently.

Please share one thing (or more) which you wish you had known before you moved in:

N/A Nothing particular comes to mind. As more People have moved in, the gym is gettin more difficult to access, but that was to be expected