The Palm House, HA3

Please tell us about the good and bad aspects of living in your local area:

Since the day I moved in almost 2 years ago I have been consistently impressed by the level of professionalism, warmth, and efficiency displayed by each member of the resident management team. From ensuring the premises are immaculately clean and well-maintained to organizing an array of engaging events every week, your efforts have made our living experience here exceptionally enjoyable.

How has the building management responded to any problems or issues you have raised:

I want to acknowledge the meticulous attention to detail you devote to keeping the residence safe and secure at all times. Your proactive measures and swift responses to any concerns or issues that arise have instilled a profound sense of trust and confidence among us.

Please share one thing (or more) which you wish you had known before you moved in:

Everything I needed for my peace of mind and safe stay found it at folk house

Please tell us about the good and bad aspects of living in your local area:

The location and links to London are good, il be honest the immediate area isn't the most picturesque but the shops and restaurants around you do a good job for what you need.

How has the building management responded to any problems or issues you have raised:

Had no issues so far. The team communicates any maintenance works via email and the app when necessary.

Please share one thing (or more) which you wish you had known before you moved in:

The events are amazing and way better than what I could of expected.

Please tell us about the good and bad aspects of living in your local area:

The area il be honest on first impressions isn't the prettiest however I was pleasantly surprised as after you get to know the area in a short walk you have some amazing parks, loads of shops and restaurants and having a direct link to London in under 13 minutes means you never too far away from the city.

How has the building management responded to any problems or issues you have raised:

Every time I have had a issue I've raised this on the app they have and the next day normally I am contacted to book a date to get it repaired/actioned.

Please share one thing (or more) which you wish you had known before you moved in:

Parking is a nightmare, lucky for me I don't drive but when having friends/family visit there is only disabled parking onsite so something to be aware of.

Please tell us about the good and bad aspects of living in your local area:

There are good connections into London from Harrow Weal Station and Harrow on the Hill is a short walk away. There is a large Sainsburys (Kenton) and Teco's within walking distance

How has the building management responded to any problems or issues you have raised:

I've only had a few minor issues and they were dealt with on a timely manner

Please share one thing (or more) which you wish you had known before you moved in:

The original mattresses were too soft and the alternative Hypnos mattress, in an ideal world, could be harder.

Please tell us about the good and bad aspects of living in your local area:

Although parking availability is not of my main concern personally, bin collection is quite frequent which is nice! Moreover, transportation is really good since the rail station is just a 5-8 min walk away.

How has the building management responded to any problems or issues you have raised:

Yes, they have reached out which puts me at ease of mind.

Please share one thing (or more) which you wish you had known before you moved in:

The separate payment for laundry. It quite on the pricey side and since the rent itself its quite a considerable amount of money, perhaps a better arrangement could be made for this as well.