A guide to living in North West London

Please tell us about the good and bad aspects of living in your local area:

The local area has very limited shops — only a small corner shop nearby, otherwise a 15+ min walk to small supermarkets. There is one bus stop in front of the building, but buses are often crowded and sometimes skip the stop during peak hours. Roadworks over the past two years have affected bus and walking routes, with overground stations a 15–20 min walk and the underground about 30 min. The overground often experiences delays. Parking is difficult, though there is a car park across the street. Traffic noise is low, but the train track right across the building causes vibrations and noise despite good insulation. On the positive side, there’s a nice park 10 min away and Westfield is about a 30 min walk.

How has the building management responded to any problems or issues you have raised:

Management at ILA (iLiveAround) has mostly ignored emails and requests, rarely providing updates or support when problems arise

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how unresponsive the building management (ILA/iLiveAround) can be. Emails and requests are often ignored, and during past issues like power outages or heating problems, residents had to manage much of the inconvenience themselves. Also, the area has limited shops nearby, and transport can be crowded or delayed. It’s worth knowing that while the flats and insulation are good, day-to-day support and communication from management can be very frustrating.

Please tell us about the good and bad aspects of living in your local area:

The shops nearby are very good, you have a range of different ones to chose from. The tube connection to central London is also very convenient.

How has the building management responded to any problems or issues you have raised:

Yes, Ken has always been very responsive and helpful.

Please share one thing (or more) which you wish you had known before you moved in:

The move went very smoothly, very convenient to have a gym, reception and mantainance in one place. It removes quite a lot of hustle

Please tell us about the good and bad aspects of living in your local area:

The local area is absolutely dull! As others mentioned, massively mislead by leasing about how quickly the build up would take place (among other lies *Name Removed* is more than happy to share to close a deal). The area is generally on the unsafe side, it's a nightmare to commute to/from, and generally has nothing to do. Insult to injury, when the square opens, its first shops will be the shops that are already down the street, which in themselves are not that great (a bakery and a pizza shop). Overall, pretty dull area that can't command the price range they are asking for the flats. The park also attracts an anti-social crowd. Even though we were told it has on site security (which it does), the security guys themselves do nothing in terms of policing other than walking aimlessly up and down the park. Drug exchanges literally happening in the corner and the smell of weed in the air.

How has the building management responded to any problems or issues you have raised:

They have responded but done exactly nothing to address it. If they want to it's now here in black and white. I'd start with concierge behaviour, sorting out the mail room mess, and gym lack of equipment.

Please share one thing (or more) which you wish you had known before you moved in:

How superficial everything is. Just not worth the price tag.

Please tell us about the good and bad aspects of living in your local area:

Great choices of shops and restaurants. Great transport options too, train to Central London, good distance to tube station, 20 mins to Central London. Security and traffic control is Great specially during event days.

How has the building management responded to any problems or issues you have raised:

Quintain residents team are always available throughout the day with any concerns and always promptly respond to queries.

Please share one thing (or more) which you wish you had known before you moved in:

Sometimes the events can disrupt your commute to work or daily life. Although you would adapt to this, it would be wise to visit wembley park on an event day to get a good feel.

Please tell us about the good and bad aspects of living in your local area:

It’s located in Wembley (Zone 4), it’s a new development area so it looks pretty safe and surrounded by tall buildings. There are nearby supermarkets around 7 minutes walk to Sainbury and Lidl.

How has the building management responded to any problems or issues you have raised:

They dealt with it quickly, including open to discussions and try to offer some helps

Please share one thing (or more) which you wish you had known before you moved in:

The location is very nice even though it took around 15 minutes from the Wembley Park station. The environment is safe and a new development.