A guide to living in North West London

Please tell us about the good and bad aspects of living in your local area:

The Tube Finchley Road is across from the Quarters with jubilee and metropolitan line into London - a few stops to Bond street, Westminster or the other line to kings cross. Also 8 minutes to overground Finchley and Frogmore for across London - Shops for food and support all around - perfect location also communication links. The building is quiet with an amazing Japanese Restaurant - top quality. Main shop Waitrose across the road and immediate bus links. Could not be better

How has the building management responded to any problems or issues you have raised:

every issue was addressed immediately. The room cleans are to the highest standard. been here for nearly a year and for me all requirements were met and exceeded.

Please share one thing (or more) which you wish you had known before you moved in:

I did not expect such a high standard in all areas. I needed a base for London in the right location and The Quarters has meet and exceeded all my expectations. genuinely not a single issue only complements

Please tell us about the good and bad aspects of living in your local area:

The local area offers many great shops, cafes, bakeries (such as Bread Ahead), and parks. There is rarely any anti social behaviour because of the persistent surveillance monitoring and presence of security & police.

How has the building management responded to any problems or issues you have raised:

Not yet, but they always quickly call any technician to fix.

Please share one thing (or more) which you wish you had known before you moved in:

Make sure to always ask to view all facilities in a building.

Please tell us about the good and bad aspects of living in your local area:

Wembley Park offers a diverse range of amazing restaurants and grocery shops, there is a Sainsbury’s, Tesco and Amazon Fresh at a short 3 minute walking distance. And I am really enjoying the range of parks around the developments!

How has the building management responded to any problems or issues you have raised:

I haven’t raised any issues so far, but they responded and resolved a issue in the gym promptly and quickly.

Please share one thing (or more) which you wish you had known before you moved in:

I would recommend to always walk around the area before viewing a place.

Please tell us about the good and bad aspects of living in your local area:

I lived there for one year, all the stuffs were so kind and always there to help. There is bus station just in front of the building, a very nice lounge designed for all the residents, a fancy gym just in the building, which is equipped with various facilities, also that’s my favorite part.

How has the building management responded to any problems or issues you have raised:

They responded very quickly and effectively, always solved my problems.

Please share one thing (or more) which you wish you had known before you moved in:

Everything’s nice but I wish to be directly given the information about the company that providing things like heat, water.

Please tell us about the good and bad aspects of living in your local area:

Lots of new shops and restaurants opening all the time which is nice and keeps the area quite lively. The transport links are excellent as Ark is very close by to Wembley Park station. Parking availability could be better as although there is parking for residents, it doesn’t seem like there is any for if you have guests over and they need somewhere to park for short stay.

How has the building management responded to any problems or issues you have raised:

Very very poorly unfortunately. I have had an issue with my air conditioning not working ever since I moved in (last summer) and although it wasn’t an issue during winter months, it has made the summer pretty unbearable to be in my own room. The fact my room has been hotter at times than the outside temperature, during heatwave periods too, is ridiculous and Ark have been completely unhelpful with this situation. I have raised maintenance requests for this, reached out to the management team, even requested for regular updates so I know the situation is being handled and I have still heard nothing regarding it. I have been more than patient with this issue and understand it takes time to fix, but not communicating anything with me regarding it is really disappointing and annoying.

Please share one thing (or more) which you wish you had known before you moved in:

Laundry room does cause quite a lot of issues at times when many people are using it - not enough washing machines and people do tend to just leave their washing in the machines for long periods of time.