A Guide to Living in North West London

Please review your development:

The studio is great to live in! Floor heating works really well to keep us warm! Communal hotdesks and other communal space offer different work-from-home experience like you are working in office, cafe and even rooftop!

Gym, parcels lock room and 24hrs concierge services also bring an extra comfort to stay here.

Building management team, especially Daniel, Callum and Chante looks after residents’ needs and improved our living quality here with socials and their help!

Please share one thing (or more) which you wish you had known before you moved in:

Information provided during viewing and websites reflected the same facilities and services.

How has the building management responded to any problems or issues you have raised:

The building management teams always responded promptly as always.

Not only is the tube station a stones throw away but you are spoilt for choice when it comes to supermarkets. There is a big Waitrose, a big Sainsbury’s in addition to an Aldi Local. Did I mention IKEA Wembley & A BIG Tesco are just a few stops away on the tube.

It’s on a main road but you feel very safe and road noise for most flats is almost none. Unfortunately there isn’t any parking provided however they do have bike and scooter storage within the building. Within the building there is also communal industrial sized waste bins for residents to dispose of their rubbish and recycling. Waste collection services and building staff dealing with waste collection.

Please review your development:

I love my studio flat, it is spacious, modern, homely and the bed is ENORMOUS. The bathroom is beautiful and it’s very comfortable to host a friend or significant other.

There is plenty of storage and there isn’t much missing from the flat. The only thing I would have liked to have seen is proper ventilation for the kitchen area to allow cooking equipment to be there such as a mini hob. With that said you are allowed cooking equipment such as air fryers or rice cookers.

Overall I love my place and would highly recommend anyone that has the budget to go ahead with checking out The Quarters Swiss Cottage

Please share one thing (or more) which you wish you had known before you moved in:

Management and staff at The Quarters were transparent and honest from the get go so I moved feeling reassured and confident of what I was getting.

How has the building management responded to any problems or issues you have raised:

Any query I have had has been answered professionally and any repairs or maintenance work is seen too quickly.

Please review your development:

The modern design/architecture and facilities are great; there’s a gym (perfect for me as I work as a professional dancer), a library (convenient as I’m a student), 2 cinemas, a rooftop with stunning panoramic views, pool table, lounging areas, public kitchen, and much more.

Please share one thing (or more) which you wish you had known before you moved in:

To be completely honest I have nothing negative to say

How has the building management responded to any problems or issues you have raised:

The reception staff are so lovely and helpful (especially Callum), they’re there to help 24/7 with any situation. Residents are also very polite and friendly.

Please review your development:

The building management is terrible and incredibly shady. We lived there for one year, never received any follow-up on anything we tried to get resolved by the property management (although the in-building maintenance team was friendly and often helped when they could).

The flat had significant damage to the floor when we moved in, which we were assured would not be held against us on move-out, so they tried to claim the flat was in perfect condition during our move-in. We fortunately saw through this and took extensive photos and videos during move-in to show the damage.

We had a miserable time there, with the “cafe” downstairs having some of the worst food I’ve had in London, and the supposed hair salon going for months without anyone actually working there. The gym was hot in the summer and cold in the winter, elevators were constantly not working, and it took months to get any issues in our flat resolved.

We are currently fighting to get our deposit back despite the fact that no new damage was made to our flat during our tenancy. Thanks to the fact that we could tell these people were shady from the start, we have a lot of evidence to prove they’re just trying to steal from us. However, they’ve been dragging out the process as long as they legally can, so we’ve gone months without getting the disputed part of our deposit back. If you have any other options, avoid this building 🙁

Please share one thing (or more) which you wish you had known before you moved in:

Verify appliances work on move-in–we went nearly two months without a working oven because we didn’t notice it didn’t work during move-in. And be aware the services like the cafe are designed to look good when giving tours, not to actually be any good. The food is disgusting.

How has the building management responded to any problems or issues you have raised:

The building management never responded to emails or followed up on anything. They were consistently dishonest about how events played out during both our move-in and our move-out.