A guide to living in North West London

Please tell us about the good and bad aspects of living in your local area:

The local area is generally pleasant and continues to improve day by day, with new facilities and services being added regularly. There is a good range of local shops and essential services, all of acceptable quality and within easy reach. Public transport links are very convenient, with good access to buses and nearby stations, making daily commuting straightforward. The street itself is mostly quiet, bin collections are regular, and there are no significant issues with anti-social behaviour. The only minor inconvenience at present is some noise from nearby construction work, which is temporary and expected to finish as developments are completed.

How has the building management responded to any problems or issues you have raised:

Building management has generally been responsive and professional, acknowledging reported issues and taking action to resolve them, although some matters have taken longer than expected to be fully addressed.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is that some facilities, such as the swimming pool and gym classes, may be closed or cancelled at short notice, which is not always clear during a viewing. I would also advise new neighbours to be aware that occasional smells from the rubbish chute can occur and to report them early, as well as to keep an eye on building updates and notices from management.

Please tell us about the good and bad aspects of living in your local area:

It's a lovely place to live which is becoming more lively. The coop next door is very well stocked and is a welcome addition. Fresh bread and pastries from Karma bread and tasty coffee within walking distance is a bonus. Amazing parks for the children and super gatherings organised on a monthly basis, makes living here really easy even with young children. My teenager loves hanging out on the roof terrace with friends and we all make good use of all the amenities including the swimming pool,gym and work space. Transport links into central are excellent.

How has the building management responded to any problems or issues you have raised:

Yes the response is swift and nothing is too much trouble.

Please share one thing (or more) which you wish you had known before you moved in:

The Grove is a lovely communal space which can be used by any of the residents and booked out for special events. We hired it out for our daughter's 9th birthday party and loved it!

Please tell us about the good and bad aspects of living in your local area:

really safe area, co op is downstairs which is really handy! Having Brent Cross west 5 mins walk away is also really handy :)

How has the building management responded to any problems or issues you have raised:

Yes, and has fixed them within the same day, very quick responses!

Please share one thing (or more) which you wish you had known before you moved in:

I wish we knew what facilities would have been ready for when we were planning to move in.

Please tell us about the good and bad aspects of living in your local area:

Dear All, I hate to leave bad reviews but honestly where do I start here. We rented out a 2 bed flat from February 2025. When we were shown the flat the salesman did not tell us about there being 2 rail ways and one of then that was right underneath the flat. The worst thing about it was that it was not normal trains it would be industrials trains passing through the night. They were so loud you could not ever open any windows and it would shake the building. When we told the management about this it was simly disregarded. Next from April onwards there began to be hot water issues whereby for days there was no hot water. We were told this would be fixed as they were waiting on a part in April. I do not think that part will ever come. These hot water issues lasted until November (the month where we officialy terminated our contract). And I believe it is still happening as of now. To make matters worse electrical outages also began. We would be sitting in darkness for hours and we would not be able to leave the flat as we were om 13th floor and no lifts. It was so bad that we came back one night from abroad. Lifts were not working we had to carry the bags upstairs 26 flight of stairs. At that time.my wife was also pregnant. Management didnt care less. Security even worse. In the summer we asked if we could kindly break out of contract due to flat being inhabitual but they said no and only offered for us to get someone else to stay so that then we could leave. I was left disgusted as i would never put someone else through what we have been. Then it became so bad that we left regardless in november. Up until today no compensation was ever offered and the say that tpo are dealing with it. We have also now written to the tpo to make sure we get the compensation we deserve. I will keep everyone updated as no one should ever go through this. They extort your money with very high prices and cannot even basic neccessities. Would never recommend staying here. No accountability all you get is disregard. No professionalism at all.

How has the building management responded to any problems or issues you have raised:

Never! Everytime we emailed we got a dismissive response.

Please share one thing (or more) which you wish you had known before you moved in:

I wish i never moved in. Thats all i can say. Please make sure you dont stay here.

Please tell us about the good and bad aspects of living in your local area:

It is clean, secure (we are walking our dog around 6 - 7 AM, and there is always nice security guards in the area and the local park nearby.it’s very pleasant to talk with them, and we feel not alone and secure and safe). It’s only a few stops over a train away from Saint Pancras International, which makes it very convenient commute. We know people who work in local bakery, coffee shop, coffee place, and it feels like friends and family to be around them.

How has the building management responded to any problems or issues you have raised:

They always react tight away on WhatsApp even on weekends and try to promptly solve it! And there were not many issues to be honest

Please share one thing (or more) which you wish you had known before you moved in:

To be honest nothing comes to mind. We like our living at the Maple.