A guide to living in Wembley

Please tell us about the good and bad aspects of living in your local area:

Good aspect-location is fab, lots of shops and supermarkets around. It’s quite safe as well Bad aspect-It’s quite expensive for living in Zone 4

How has the building management responded to any problems or issues you have raised:

We had an issue with the fridge once. We immediately reported to the maintenance team and they said we need to contact the samsung team. We had to go back and forth multiple time to get this replaced. The issue was a noisy fridge which we had to live with for more than a month. The Quintain resident team could’ve replaced the fridge immediately as samsung team needed team to repair it. However they didn’t and this caused us a lot of stress. Eventually the fridge stopped working which resulting in a lot of food wastage. While I understand that the maintenance team wouldn’t fix the Samsung fridge but they could have given us a new one. Very unhappy with the way it was handled :(

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew the resident events which are super helpful and also if Quintain had organised more resident events. While the current events are really good, wish they had more

Please tell us about the good and bad aspects of living in your local area:

The general facilities and neiborhood is good. It's safe, good atmosphere and bunch of store to get what you need. The negative point is someofe building are a little bit far from tube.

How has the building management responded to any problems or issues you have raised:

They are so relax and sometime it takes so long to fix the issue. They are nice people but don't care a lot.

Please share one thing (or more) which you wish you had known before you moved in:

The prices are going higher in this area and this is my main concern.

Please tell us about the good and bad aspects of living in your local area:

very convenient area. Has a lot of shops, restaurants and all the amenities required. Not far from the local Indian area for cheap food. Access to jubilee and met line thought the walk is 15 minutes which adds quite a bit to the commute and met can be a bit unreliable during peak times. Resident parking is great, bins are conveniently located in the building with chutes on every floor.

How has the building management responded to any problems or issues you have raised:

The app makes reporting and resolving maintenance issues very easy and quick.

Please share one thing (or more) which you wish you had known before you moved in:

How the wak adds up to the commute time from Wembley park, and how annoying the event day crowds are. It’s manageable if you plan around their timings but can still be a bother.

Please tell us about the good and bad aspects of living in your local area:

Good aspects: well located, close to station and shops. Bad aspects: no reception, bins blocked often, some things not working in the building takes a long time to be fixed.

How has the building management responded to any problems or issues you have raised:

Bare-minimum effort, mixed customer service. Not much care.

Please share one thing (or more) which you wish you had known before you moved in:

That there’s no reception or someone to check the building. There’s always something to report

Please tell us about the good and bad aspects of living in your local area:

I really like the fact that majority of essential need shops are in the vicinity. The range of restaurants and leisure activities within the locality is fantastic as well. Parking remains an issue especially when guests visit us for 3hrs and we have to pay a full day parking charges. The event days are something I really enjoy as well as I get to see the area getting lively and makes living much better. My only small concern is availability of pharmacy in the area.

How has the building management responded to any problems or issues you have raised:

Overall, our requests have been dealt with very well but only after a number of follow-ups. However, since our first impression of home was not good we really felt disappointed moving in as room was not deep cleaned and there were so many broken elements in the home which we keep finding every other day.

Please share one thing (or more) which you wish you had known before you moved in:

I really like the fact that majority of energy features in the building are all made as sustainable as possible. If I had known more about it, it would have made a great impact on me to rent place with Quintain Living. Also, the people in the neighbourhood are amazing.