A guide to living in Borough of Brent

Please tell us about the good and bad aspects of living in your local area:

Good: lots of local shops and restaurants like in the designer outlet, Nike is great for buying sportswear. There are also lots of restaurants here and new shops opening constantly in the area. Transport links are excellent - jubilee and met line can get you to pretty much anywhere in central and they rarely have delays too. The road Ark is on is really quiet and it makes such a difference on event days - I can never hear anything from my room. Bad: Parking isn’t so readily available. There are spaces for residents but it’s not so easy to have parking for if you have guests coming for the day etc and the Wembley stadium car parks tend to be very pricey. Would be great if Ark allowed guests to use the car park even if there was a small charge involved for this. The bin room is a little bit difficult to get to and quite isolated.

How has the building management responded to any problems or issues you have raised:

They have come to see the issue usually within 48 hours. One issue I have had for quite some time now has been ongoing and I do wish they’d give me updates on the situation however they do not, even though I have requested it.

Please share one thing (or more) which you wish you had known before you moved in:

The TVs in the rooms are not smart TVs. It is difficult to lift up the bed for underbed storage as the mattress is quite heavy

Please tell us about the good and bad aspects of living in your local area:

Wembley park is just great. All buildings are new and it feels safe to wonder around at night. Ark is 10 min walk to the station which is great

How has the building management responded to any problems or issues you have raised:

They tend to be pretty fast on solving any type of issue you have

Please share one thing (or more) which you wish you had known before you moved in:

That there are water filters upstairs so no need for your own filter

Please tell us about the good and bad aspects of living in your local area:

The area is great and convenient. The Wembley Park underground station is in 5 minutes from the building. The Wembley Park stadium and the Designer outlet is in 10 minutes with a wide range of restaurants and shops.

How has the building management responded to any problems or issues you have raised:

Usually it took about a week to resolve an issue but other tenants complained that it could take longer.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about the rent increase after 1 year of renting the apartment.

Please tell us about the good and bad aspects of living in your local area:

Great cafes, walking areas, Medical Centre, 1 dentists, green areas nearby, Padel tennis courts, Sports and Swimming/Sauna facilities nearby. Convenient to Central Ldn with the met line.

How has the building management responded to any problems or issues you have raised:

Yes they always do respond and address them on time

Please share one thing (or more) which you wish you had known before you moved in:

Could negotiate a better rate depending on the month/time of year that you move-in. It's quite variable

Please tell us about the good and bad aspects of living in your local area:

There are many great local shops. The stadiums are fantastic, and the box park is amazing. There are also plenty of pubs and restaurants near my apartment.

How has the building management responded to any problems or issues you have raised:

Minor issues that don’t require specialists are handled surprisingly well by the management.

Please share one thing (or more) which you wish you had known before you moved in:

Airbnb guests constantly try to get into your apartment, even in the middle of the night.