A guide to living in Borough of Brent

Please tell us about the good and bad aspects of living in your local area:

Great range of shops restaurants and bars. Transport is very close too. Parking is the only tricky part.

How has the building management responded to any problems or issues you have raised:

Very well. Julian has been great at fixing the issue

Please share one thing (or more) which you wish you had known before you moved in:

I think there needs to be more social events and opportunities.

Please tell us about the good and bad aspects of living in your local area:

Living in Wembley is vibrant and convenient. The area offers a wide range of shops, supermarkets, chain stores, and cafés within walking distance. The nearby outlet shopping centre is very attractive, providing great shopping options. There are also various parks for children to play and for family leisure. Open spaces like Wembley Park are perfect for walks and relaxation. Public transport is easily accessible via Wembley Park underground and bus routes, though it can be crowded during peak hours or on event days. On concert or football match days, the area becomes busier and transport may be slower, but the lively atmosphere is enjoyable. Neighbours are respectful, and although occasional noise occurs, my flat remains calm and comfortable.

How has the building management responded to any problems or issues you have raised:

The building management has always responded promptly and effectively to any issues raised, ensuring residents’ comfort and peace of mind. Yasmin and the front desk staff provide excellent support, making the building a comfortable and welcoming place to live.

Please share one thing (or more) which you wish you had known before you moved in:

It was great to learn during my first visit, coordinated with Yasmin, how helpful the team is. James showed me the flat and made the viewing very comfortable and friendly, ensuring I could make the best decision. I also quickly discovered how useful the shared facilities are, such as the study rooms, terraces, and gym.

Please tell us about the good and bad aspects of living in your local area:

The local area offers many great shops, cafes, bakeries (such as Bread Ahead), and parks. There is rarely any anti social behaviour because of the persistent surveillance monitoring and presence of security & police.

How has the building management responded to any problems or issues you have raised:

Not yet, but they always quickly call any technician to fix.

Please share one thing (or more) which you wish you had known before you moved in:

Make sure to always ask to view all facilities in a building.

Please tell us about the good and bad aspects of living in your local area:

Wembley Park offers a diverse range of amazing restaurants and grocery shops, there is a Sainsbury’s, Tesco and Amazon Fresh at a short 3 minute walking distance. And I am really enjoying the range of parks around the developments!

How has the building management responded to any problems or issues you have raised:

I haven’t raised any issues so far, but they responded and resolved a issue in the gym promptly and quickly.

Please share one thing (or more) which you wish you had known before you moved in:

I would recommend to always walk around the area before viewing a place.

Please tell us about the good and bad aspects of living in your local area:

Lots of new shops and restaurants opening all the time which is nice and keeps the area quite lively. The transport links are excellent as Ark is very close by to Wembley Park station. Parking availability could be better as although there is parking for residents, it doesn’t seem like there is any for if you have guests over and they need somewhere to park for short stay.

How has the building management responded to any problems or issues you have raised:

Very very poorly unfortunately. I have had an issue with my air conditioning not working ever since I moved in (last summer) and although it wasn’t an issue during winter months, it has made the summer pretty unbearable to be in my own room. The fact my room has been hotter at times than the outside temperature, during heatwave periods too, is ridiculous and Ark have been completely unhelpful with this situation. I have raised maintenance requests for this, reached out to the management team, even requested for regular updates so I know the situation is being handled and I have still heard nothing regarding it. I have been more than patient with this issue and understand it takes time to fix, but not communicating anything with me regarding it is really disappointing and annoying.

Please share one thing (or more) which you wish you had known before you moved in:

Laundry room does cause quite a lot of issues at times when many people are using it - not enough washing machines and people do tend to just leave their washing in the machines for long periods of time.