The Robinson, Wembley Park, HA9

Please tell us about the good and bad aspects of living in your local area:

Wembley Park is an amazing and modern area with great restaurants around and amenities for families, even though it might get busy during events

How has the building management responded to any problems or issues you have raised:

The building management has a dedicated email and portal for residents, where they track execution of tickets raised. So far, no complains.

Please share one thing (or more) which you wish you had known before you moved in:

A few residents might be annoying, but that's inevitable due to sheer size of the development.

Please tell us about the good and bad aspects of living in your local area:

There are shops and bars available in the area and the tube is a 15 min walk so access to travel is decent. However, for a young professional the night life is not the best and getting into central can be a pain particularly during event days and summer in general. The collection of Costco trolleys on the pavement are also a pain!

How has the building management responded to any problems or issues you have raised:

They didn't. I have had ongoing disputes for 5 months and counting that are not reserved. A recognised issue with our utility meters has never been resolved. I have asked for maintenance to come out to rectify an issue and appointment was set by the maintenance team and no one showed up.

Please share one thing (or more) which you wish you had known before you moved in:

Misleading advertising - as per the recent advertising standards agency ruling

Please tell us about the good and bad aspects of living in your local area:

I strongly advise against moving to Robinson: Firstly, it's inconvenient in terms of transportation. It's quite a distance from the nearest subway station. A walk to Wembley Park Station from Robinson can take over ten minutes. Moreover, the Metropolitan Line is often late and unreliable, with frequent delays. If you're working or studying in downtown London, you'll need to leave home at least an hour early. Your daily commute could easily add up to 1.5-2 hours. Secondly, the convenience of daily living isn't great either. Even though Wembley Park has several supermarkets, things can become challenging when there's a game or concert at the Wembley Stadium. These events can make it extremely difficult to go grocery shopping.

How has the building management responded to any problems or issues you have raised:

Property management never shows any concern for the disruptions caused by appliance malfunctions in my life. I've sent them numerous emails regarding this issue, but have yet to receive a response.

Please share one thing (or more) which you wish you had known before you moved in:

If you can tolerate frequent appliance breakdowns, then Robinson could be a decent choice for you.

Please tell us about the good and bad aspects of living in your local area:

Lovely area in general, feel safe walking home at night. but massive lack of bars or nice restaurants. Lots of dog poo everywhere.

How has the building management responded to any problems or issues you have raised:

Very slow and careless, also extremely overpriced!

Please share one thing (or more) which you wish you had known before you moved in:

How badly they treat tenants, and the hidden fees that aren't shared before you move in, they also change fees to things om a whim

Please tell us about the good and bad aspects of living in your local area:

It’s a great area to live in with all the necessary stores and restaurants in walking distance and it’s unbelievably well-connected to central london

How has the building management responded to any problems or issues you have raised:

The concierge is very responsive and their response to maintenance requests is almost instant.

Please share one thing (or more) which you wish you had known before you moved in:

The lack of a microwave was something we missed out on but apart from that we got exactly what we were told.