Alameda, Wembley Park, HA9

Please tell us about the good and bad aspects of living in your local area:

Alameda is the most amazing place to live, so much on one's doorstep: the stadium world-renowned architectural iconic venue for the greatest concerts and sports events; the Arena another architecturally iconic period-style venue for events of all types; the outlet with knockdown prices - all the main high street stores represented here: sports and gym facilities of every conceivable type, bars and restaurants to suit every taste and the buzz that is BoxPark. Within Alameda you will be met by the most genteel and obliging staff led by Kassy. Without exception every member of the managerial team are top-drawer with 24/7 concierge cover, reliable cleaners and Tim & Bob the highly efficient maintenance men. I have lived with my wife and daughter for some four years in this building and service was never as good as it is currently. The physical structure of the building makes it one of the best built in the new Wembley "City": gardens on three levels with eating, barbecue, pagoda areas, and outdoor cinema facility; gym onsite with free usage of larger gym in ajoining Beton; best workstation of any apartment block in the vicinity; the Sala Lounge for private meeings or parties should you so choose; library, television relax-chill out area with useful implements for hire including dyson, printer, games and a dispensing machine with snacks all on the Yellow Road on the mezzanine floor. There is a great sense of community fostered by the management and I have made many friends in the building. Above all, since Allsop took over matters have markedly improved. There were initial glitches but these were unquestionably inherited issues. They have all been satisfactorily resolved. The interior of the apartments is chic and cool. I simply cannot recommend highly enough life at Alameda with our new team and management company. Come live here - you will be thrilled. Simon Harris 1025 Alameda.

How has the building management responded to any problems or issues you have raised:

Any problems and issues have been dealt with promptly. There was a Water Issue for a number of days but the team arranged hourly rosters so that everyone could take a shower and freshen up in the adjoining Allsop building Beton where there were a number of vacant apartments. I took advantage of this and so the inconvenience was minimal plus we were supplied with as many water bottles at no charge as we needed and the offer of using a hotel for c.£200 per night was made. I cannot magine what more the company could have done!

Please share one thing (or more) which you wish you had known before you moved in:

When you factor inthat you can have a parking spot and there are storage pods too: there really is every conceivable comfort and facility you could hope for. I don't think that I fully appreciated the total wrap-around care on offer. Residents have even augmented the library on the Yellow Road [Mezzanine] with good quality volumes that they have read and donated them to the general collection. There is also a kitchen adjacent to the workstation, two televisions one in the general area, the other in the Sala and likewise two mini-fridges to cool your beers or proseco!

Please tell us about the good and bad aspects of living in your local area:

Lots of facilities, well maintained and excellent choice of transport options. Can be noisy if an event is on but I actually enjoy the vibrancy and buzz this adds to the area - it’s fun!

How has the building management responded to any problems or issues you have raised:

Issue with oven sorted quickly - not needed to make repeated requests for anything. We raise an issue and it’s dealt with

Please share one thing (or more) which you wish you had known before you moved in:

The opportunity to get to know other residents through things like book clubs and big screen evt

Please tell us about the good and bad aspects of living in your local area:

Living in this area is very convenient with a great range of nearby amenities. There are plenty of shops within walking distance, including Sainsbury’s Local and Tesco Express just a minute away. London Designer Outlet is only a 3-minute walk, offering a variety of restaurants such as Wagamama, Zizzi, PizzaExpress, and more. Transport links are excellent, with bus stops close by and easy access to Wembley Stadium and Wembley Park stations. Overall, the area is lively, well-connected and very comfortable to live in.

How has the building management responded to any problems or issues you have raised:

With the previous management team, responses to issues often took weeks and sometimes even months, which was quite frustrating. However, the current team has made a noticeable difference—they acknowledge concerns promptly and take action quickly, making sincere efforts to resolve issues as soon as possible.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is the availability of a comprehensive guidebook for the apartment and building, preferably accessible through an app, to help residents easily understand facilities, processes, and services. Additionally, having more transparency around fixed utility charges upfront would have been helpful in setting clear expectations from the beginning.

Please tell us about the good and bad aspects of living in your local area:

Excellent, very convenient with all the convenient grocery stores and shopping malls and under 5 mins walk to the nearest tube station.

How has the building management responded to any problems or issues you have raised:

I am so impressed with the maintenance service at Alameda. I had an issue with my shower hose, and the maintenance expert was incredibly professional and efficient. He replaced the hose the very same day I reported it. After the stress of moving, having such prompt and reliable help makes a world of difference. Thank you for the fantastic service

Please share one thing (or more) which you wish you had known before you moved in:

Nothing yet, just moved in, so will watch out and come back.

Please tell us about the good and bad aspects of living in your local area:

Wembley is a nice area, and Quintain do a good enough job with all their buildings. Allsop do not - please avoid this building. We were bought by Allsop and it has been a horrible unliveable experience. If you like Wembley, enjoy the area from other buildings.

How has the building management responded to any problems or issues you have raised:

No. Please read my full review for details. This management have made our flat unliveable and ignored our requests for a year and a half.

Please share one thing (or more) which you wish you had known before you moved in:

We were happy when we moved in as we were under Quintain. I wish I knew Allsop would buy this building as I would not have moved in to spare my mental health.