Please tell us about the good and bad aspects of living in your local area:

5 minute walk from the city centre and very quiet where we are and right by the Mersey river - no downside to the location

How has the building management responded to any problems or issues you have raised:

To be honest there hasn’t ever been any issues everything has always gone very smoothly - anything you do raise with the team gets actioned very quickly and efficiently

Please share one thing (or more) which you wish you had known before you moved in:

This is the second time we have lived at the keel so I knew what to expect and it is the reason me and my partner chose to move here again when we decided to move back to Liverpool

Please tell us about the good and bad aspects of living in your local area:

Really good location, right on the docks so lovely view. Got lots of cafes, bars and restaurants a few minutes walk away. Lots of choice of convenience stores too.

How has the building management responded to any problems or issues you have raised:

Yes they are always quick to respond to all maintenance requests- big and small.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing- feel like I was told everything and knew what to expect.

Please tell us about the good and bad aspects of living in your local area:

Such a desirable location, right next to the M&S Bank Arena means going to shows, etc. is so convenient. I definitely feel smug compared to people that travel in. Living on the docks does get particularly windy and cold, but it’s trumped by how beautiful it can be by the river, especially when the sun comes out. Everything you can need within town is close. I walk everywhere because there’s never anything further than 30 minutes away, it saves us loads on transport costs. For those that do need to get things like trains and buses, L1 bus station is a 15-minute walk away, and St James train station is 20. With the main Liverpool Lime Street station (for more broad transport cross country) roughly a 40-minute walk away. Situated just a 10-minute walk south of the Royal Albert docks is wonderful. It’s a great place to frequent all year round. We rarely have noise pollution due to its location, only sometimes when a siren wizzes past down the docks, but even then the soundproofing of the building is great. The north reception and lounge is a cosy area to meet up with other residents also. I’m particularly fond of the events that the Keel runs here. The events are more uncommon than I’d like, but they’re always great for meeting and hanging out with the community, always supplied with refreshments, alcoholic and otherwise.

How has the building management responded to any problems or issues you have raised:

Promptly and with little to no issue, management have sorted any queries we’ve had.

Please share one thing (or more) which you wish you had known before you moved in:

Unfortunately, the pedestrian gates frequently break. Something about the magnets wearing away each time the gate slams shut. Obviously, it’s on the residents to close it properly but we can’t rely on everyone being so caring. Perhaps new slow close and definite shut weighted gates could be installed?

Please tell us about the good and bad aspects of living in your local area:

The Trilogy is in a great location, very close to Cornbrook tram link. Very accessible to get into the city centre. The parking is very secure within the premises with a fob to access it. Overall even though this place is next to a busy road, the windows block out the noise very well.

How has the building management responded to any problems or issues you have raised:

Any maintenance issues have always being responded to within reasonable time.

Please share one thing (or more) which you wish you had known before you moved in:

The different types of events which are held every month. Brings a sense of community within the building

Please tell us about the good and bad aspects of living in your local area:

The location is very good. Easy Access to different businesses including restaurants and shops makes it super convenient

How has the building management responded to any problems or issues you have raised:

They try to respond to any issues as soon as possible and communication between tenant and management is satisfactory

Please share one thing (or more) which you wish you had known before you moved in:

I can’t think of anything really. I think I’m really satisfied with the service