Please tell us about the good and bad aspects of living in your local area:

Lots of shops and restaurants around on the paradise estate and great transport links with bus train and metro very nearby close walks away from the building

How has the building management responded to any problems or issues you have raised:

I did not run into any major issues during my time residing at the octagon

Please share one thing (or more) which you wish you had known before you moved in:

Very good views, lots of opportunities to meet other residents with amazing events

Please tell us about the good and bad aspects of living in your local area:

I like the fact everything is close to the octagon including restaurants,train stations and stores for shopping, I love the octagon and they have good staffs especially the front desk ,favour and alina are really friendly and helpful

How has the building management responded to any problems or issues you have raised:

No issues with my apartment, I like the octagon and I will recommend

Please share one thing (or more) which you wish you had known before you moved in:

I like the fact everything is close to the octagon including restaurants and stores to shop

Please tell us about the good and bad aspects of living in your local area:

perfect location， everything what 玩儿need is 5 minutes walk。不是 stop is near 爱你的也爱你 station。阿水well。zz

How has the building management responded to any problems or issues you have raised:

very quickly for respond爱你的 调和油都everything for爱上😍！挺好啊可是 头 Alina 爱你的 favour

Please share one thing (or more) which you wish you had known before you moved in:

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Please tell us about the good and bad aspects of living in your local area:

Extremely disappointing — absolutely not worth the price Our 1.5 years here were an incredibly unpleasant experience, and given the extortionate rent, I would strongly advise anyone considering this building to look elsewhere. At £1,625 a month, the rent is simply not justified. The location is surrounded by frequent drug use, antisocial behaviour and loud noise at night, while the apartment itself is cheaply finished and seemingly prone to every problem imaginable. Having a coffee machine downstairs does not somehow justify charging a premium rent for a building with this many ongoing issues. Despite the already excessive rent, it was then increased by a staggering £150 per month, with notice given just one day before the law changed, leaving us effectively trapped for a minimum of two months. The underground parking was also expensive, yet the garage door was broken for around six months despite repeated reports and incidents of items being stolen. Rather than taking responsibility, residents were actually blamed for leaving the doors open — despite the fact that the garage door itself was not functioning. Parking prices were increased during this period, making the situation even more unacceptable. Then there was the construction next door. We were told when viewing that it would be completed by summer 2026, yet it was nowhere near finished when we left. Construction ran Monday–Saturday from around 8am until 5–6pm, creating constant noise, debris and disruption. Construction lights were also left on and shone directly into the bedrooms, and with inadequate blinds, getting a proper night’s sleep was extremely difficult. Basic maintenance was another major disappointment. A faulty lightbulb, broken toilet seat and broken toilet roll holder were all reported during inspections, with the latter two breaking within the first couple of months. None of these issues were fixed during the entire 1.5 years we lived there. Even their much-advertised parcel locker system was unreliable, with packages being lost or not stored properly. Finally, after effectively forcing us to move because of the £150 rent increase, we were then hit with a £455 “deep cleaning fee”, which we found completely unjustified, particularly considering the photographs provided as evidence. For £1,625 a month, you would expect a safe, well-maintained and properly managed building — not ongoing security issues, months of broken facilities, ignored maintenance requests, relentless construction and questionable additional charges. A coffee machine downstairs does not justify a premium price tag. This was an extremely disappointing experience from start to finish. It is simply not worth the price. Save yourself the stress, expense and disappointment — avoid it.

How has the building management responded to any problems or issues you have raised:

Basic maintenance was another major disappointment. A faulty lightbulb, broken toilet seat and broken toilet roll holder were all reported during inspections, with the latter two breaking within the first couple of months. None of these issues were fixed during the entire 1.5 years we lived there. Even their much-advertised parcel locker system was unreliable, with packages being lost or not stored properly.

Please share one thing (or more) which you wish you had known before you moved in:

Then there was the construction next door. We were told when viewing that it would be completed by summer 2026, yet it was nowhere near finished when we left. Construction ran Monday–Saturday from around 8am until 5–6pm, creating constant noise, debris and disruption. Construction lights were also left on and shone directly into the bedrooms, and with inadequate blinds, getting a proper night’s sleep was extremely difficult. At £1,625 a month, the rent is simply not justified. The location is surrounded by frequent drug use, antisocial behaviour and loud noise at night, while the apartment itself is cheaply finished and seemingly prone to every problem imaginable. Having a coffee machine downstairs does not somehow justify charging a premium rent for a building with this many ongoing issues.

Please tell us about the good and bad aspects of living in your local area:

It is fantastic , I have been here since 2023 and I won't move out to any other place in Reading. Less than 10 minutes walk to Reading station and market

How has the building management responded to any problems or issues you have raised:

Fast and on time, really caring and responsible on issues

Please share one thing (or more) which you wish you had known before you moved in:

How friendly are the staff and all facilities available