Mitre Yard, NW10

Please tell us about the good and bad aspects of living in your local area:

7 mins from the wormwood scrubs park, which is great because I have a dog. Corner shop nearby, and it’s a safe area

How has the building management responded to any problems or issues you have raised:

Swift with the reply and the resolution, and maintenance guy is a legend!

Please share one thing (or more) which you wish you had known before you moved in:

Nothing, it’s as advertised and as expected, no surprises

Please tell us about the good and bad aspects of living in your local area:

The local area is generally peaceful (although affected by surrounding construction) and has a friendly atmosphere. However, it would benefit from more amenities such as a coffee shop, grocery store, and a few restaurants to improve convenience and variety for residents. Transport links are decent, but limited options can make commuting challenging at times. The area is clean, with regular bin collections and low levels of anti-social behaviour. Parking is usually available, and traffic noise is minimal, contributing to a pleasant living environment.

How has the building management responded to any problems or issues you have raised:

We reported an issue with the blinds, and within a day, building management arranged to book in a repair. Their quick response and willingness to resolve the issue promptly really impressed us.

Please share one thing (or more) which you wish you had known before you moved in:

Distance to local grocery store. Although this is not a negative aspect because the central location of the apartment allows for quick online shopping deliveries from nearby grocery stores.

Please tell us about the good and bad aspects of living in your local area:

Very noisy due to the train and the roadworks. It’s also in the middle of nowhere, no shops nearby and the trains are far.

How has the building management responded to any problems or issues you have raised:

They are useless and have every excuse in the world. Tell us to use other apartments showers that multiple people have used and zero urgency with fixing things

Please share one thing (or more) which you wish you had known before you moved in:

How terrible the design would be, how bad the noise would be and how useless building management would be

Please tell us about the good and bad aspects of living in your local area:

No local shops. Bus stop is closed. Road works make the road traffic horrific, ubers don’t come down the road. Tube stations are at least 10 mins walk. Tube station is infested with rats. Bad traffic noise because of road works. Fire across the road where they are building.

How has the building management responded to any problems or issues you have raised:

They don’t care. No compensation. We had to beg them for fan heaters.

Please share one thing (or more) which you wish you had known before you moved in:

That ILA do not care about people’s safety or wellbeing.

Please tell us about the good and bad aspects of living in your local area:

There is nothing around here, 20 mins walk to any build up area. No mans land - awful bus routes and just nothing about

How has the building management responded to any problems or issues you have raised:

Doesn’t reply, doesn’t pick up phone, fobs off blame on to ‘3rd parties’

Please share one thing (or more) which you wish you had known before you moved in:

Water is never hot, area is awfully connected, tube is 20 minute walk away and dangerous at night the walk