A Guide to Living in Borough of Hammersmith and Fulham

Please review your development:

Management is top level, reactive, swift and polite. Building is brand new, great heating insulation. Sound insulation, especially between flats could be better but not a big deal. High quality furniture and appliances. Cycle garage is very convenient with separate entrance.

Please share one thing (or more) which you wish you had known before you moved in:

How convinient is the location and how much nicer the area has became the past few years

How has the building management responded to any problems or issues you have raised:

Whatever was raised was dealt efficiently and swiftly.

Compounding the issue, a significant number of residents seem to harbor animosity towards dogs, leading to conflicts. The situation worsens as these individuals, often with unsupervised children, contribute to vandalism in the area.

Safety concerns escalate with drug dealing and use in the vicinity. The presence of a halfway house in the street below led to personal conflicts. Regrettably, the area has witnessed violent incidents further highlighting its unsafe nature.

Please review your development:

Structural problems within the buildings, characterized by seemingly cheap construction, exacerbate our dissatisfaction. Frequent flooding in the flats and pervasive black mold on the walls pose health risks. The building manager, consistently fails to provide assistance, as evidenced during a recent water leak where our water was cut off for three days. In desperation, I had to resort to asking neighbors for water, and the compensation offered was minimal.

Adding to the distress, the managerial approach has been consistently unacceptable. Collectively, the diminishing pet-friendly environment, safety concerns, structural issues, unhelpful management, and abusive behavior create what I feel to be an untenable living situation.

Please share one thing (or more) which you wish you had known before you moved in:

I would have liked to know that the management is useless, that the building would not be as pet friendly as we were initially told, that no shops would open near the area, that there is a lot of crime in the area and that public transport is not that close.

What is the best feature of your home:

The best thing about buildings is that you can have good neighbours if you are lucky.

1

Facilities

2

Design

1

Location

1

Value

1

Management

Please review your development:

The development is very nice, there are only a few apartments on each floor and they are sound proofed well. When looking around i played very loud music in the next door apartment and it could not be heard at all. In terms of management my purchase was shared ownership so I have to go through legal and general affordable homes and so far this has not been great. It’s taken 2 months so far to fix a defect in the kitchen and even really big problems like no water from the sink took them a week to send a plumber. Also for electrical issues before they will send an electrician (because sending one “costs them money”) you have to try replacing light bulbs first, “just in case” it’s the bulb at fault even if the issue you are reporting is clearly not a blown bulb! Oh and you have to buy and get the bulbs as well, which they don’t refund you for when swapping them doesn’t solve anything! Also you need their ‘permission’ for every tiny thing, even getting an extra key and the process for this is not quick or straightforward. But this is the fault of l&g and not St James (the developer).

Please share one thing (or more) which you wish you had known before you moved in:

Other buildings on the site are still being built, so from 8am mon – sat its very noisy, but this is only temporary (although it will be a couple of years) until they are finished.

What is the best feature of your home:

The location. Instant access to two tube lines, and a massive shopping centre next door. Supermarket on yhe ground floor of the building.

Please review your development:

This has been the most beautiful home I have made, the space I have is luxury, from storage to room sizes I have been happily surprised with all the hidden spaces and love the outdoor facilities. Unfortunately I have had some issues with the kitchen worktops as has a few of my neighbours such as swelling, other than that I’m happy and comfortable and always entertained by the events thrown by management

Please share one thing (or more) which you wish you had known before you moved in:

There isn’t many parking areas local other than Westfield. A lot of pets in the areas especially dogs but overall a family friendly area

What is the best feature of your home:

The beautiful view from my balcony, the fountains to play in with my children outside and the amazing concierge downstairs