A guide to living in Borough of Ealing

Please tell us about the good and bad aspects of living in your local area:

A glorified council estate. Spent a couple a years living here and it’s gone from very nice to horrid. It’s unsafe, dirty, noisy and polluted. Yet with each passing year, the service charge, rent, utilities bills, council tax and mortgage keep going up. The whole area is a dump and the council is lazy and powerless. So is our MP. Drug use is rampant. The minute we open our windows it stinks so bad we have to close it. Same goes when we come out of our flat or when walking around the neighbourhood. And actually even inside the flat we can’t use the ventilation because of the smell of drugs from other flats circulating through the vents system. So many neighbours already sold their place after just two years of living here. And the process was horrendous, mainly due to the absolute incompetence of the people working at the housing association.

Please share one thing (or more) which you wish you had known before you moved in:

How everything (from the flat, building facilities and services) would get run down very quickly, yet the expenses would keep going up. In reality it’s more of a short term living arrangement as it’s definitely not the place someone would want to live long term especially for those wanting to raise a family. Who would want to let their children inhale drugs from their neighbours’ daily smoking habits. Horrid.

What is the best feature of your home:

Adequate flat layout and decent proportions. Fully equipped. The building layout however is lazy offering no privacy and complete exposure to pollution from all elements (noise, smell, dust etc).

Please tell us about the good and bad aspects of living in your local area:

I enjoy living in this area – it’s generally quiet and residential with decent access to shops and transport. There are a few parks within walking distance, which is great for families and pet owners like us. Public transport links are fairly reliable, and there’s good access to the Central line. Overall, it’s a safe and friendly place to live with a good sense of community.

How has the building management responded to any problems or issues you have raised:

Whenever I’ve raised an issue, it’s generally been acknowledged and addressed within a reasonable timeframe.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, there isn’t much to say here. I’ve had a mostly positive experience so far, and nothing really stands out as something I wish I had known beforehand.

Please tell us about the good and bad aspects of living in your local area:

The good parts of the area is the access to tubes shops and nice walks the only down side I would say would be the heat in the apartments at times but that’s due to weather

How has the building management responded to any problems or issues you have raised:

Management in particular for me personally have been very supportive

Please share one thing (or more) which you wish you had known before you moved in:

I thought there was air con was surprised when there wasn’t

Please tell us about the good and bad aspects of living in your local area:

Living in Greenford Quay has been a great experience overall. The area offers a modern, well-maintained environment with plenty of green spaces nearby like Horsenden Hill and Northala Fields. The canal-side setting is peaceful, and the new developments include useful amenities such as cafés, a gym, and a supermarket. Transport links are decent, with the Central Line and several bus routes making it fairly easy to get into central London. Parking is mostly underground and secure, though visitor spaces are limited. Bin collections are generally reliable. The community feels safe and friendly, with low noise levels and minimal anti-social behaviour. A great spot for professionals and families alike.

How has the building management responded to any problems or issues you have raised:

The building management at Greenford Quay has been consistently responsive and professional when dealing with any issues raised. Whether it's maintenance requests, questions about amenities, or general concerns, the team usually responds quickly—often within 24 hours. Repairs are handled efficiently, and the concierge team is always approachable and helpful. Communication is clear, and updates are provided when needed. A special mention goes to Peter, the building manager, who has been incredibly helpful, approachable, and proactive. He genuinely cares about residents' comfort and goes out of his way to ensure any concerns are addressed promptly. Overall, the management team creates a sense of reliability and care, which makes living here feel secure and well-supported.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving into Greenford Quay, specifically Tillerman’s Court, is how limited the visitor parking options are. While resident parking is available (usually underground and secure), it can be tricky for guests to find nearby spaces, especially during evenings or weekends. It would have been helpful to know this in advance to plan better for visitors. Additionally, while the area is peaceful overall, occasional construction noise from ongoing development in the wider Greenford Quay area can be a minor disruption during weekdays.

Please tell us about the good and bad aspects of living in your local area:

Living in this area has both its positives and a few downsides. One of the best things is how well connected it is to transport links. Buses and trains are easily accessible, making commuting or getting around very convenient. The area is also close to Heathrow Airport, which is a huge advantage for frequent travellers. Shops, supermarkets, and other amenities are within easy reach, so running daily errands is quick and simple. There's a good selection of local stores and larger shopping centres nearby. Like many busy areas, traffic can build up during peak times. But overall, the convenience of transport links, accessibility to shops, and proximity to the airport make this a very practical and well-connected place to live.

How has the building management responded to any problems or issues you have raised:

The building management has always been very responsive and helpful whenever I’ve raised any issues. They are easy to contact and usually respond quickly, often resolving problems within a short time. They are approachable, friendly, and take residents' concerns seriously, which makes dealing with any issues stress-free. Overall, I’ve been very satisfied with how efficiently and professionally they handle any problems that come up.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is that there can be quite a bit of noise from traffic, especially during busy times. You do hear cars honking and the occasional sirens from emergency vehicles, which isn't always noticeable during a short viewing but becomes more apparent once you’ve settled in. That said, the convenience of the location really makes up for it — transport links are excellent, especially for getting to central London and Heathrow. I’d also recommend new neighbours make full use of the on-site gym and amenities — they’re always clean and well maintained, which adds real value to living here.