A guide to living in Borough of Ealing

Please tell us about the good and bad aspects of living in your local area:

Since moving to this area I’ve genuinely enjoyed every part of living here. It has great balance of convenience, community and comfort, one of the things I appreciate most is how well everything is connected shops, cafe, parks and transport links quickly grown to love the vibe here

How has the building management responded to any problems or issues you have raised:

Always, very quick answer and they always willing to help

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how friendly the team is I would have moved here well before

Please tell us about the good and bad aspects of living in your local area:

We’ve had a very positive experience in this area. There are good local shops, restaurants and open spaces nearby, and transport links are convenient. The neighbourhood feels safe and well maintained. We also appreciate Raman and the lettings team for their support and helpful guidance throughout the process.

How has the building management responded to any problems or issues you have raised:

At the beginning of our tenancy, we had a small issue in the bathroom. The building management team responded quickly and arranged for it to be fixed promptly. We really appreciated their fast and professional support.

Please share one thing (or more) which you wish you had known before you moved in:

It would have been helpful to know more details about the move-in process and how everything is set up, but overall the team explained everything clearly and supported us well

Please tell us about the good and bad aspects of living in your local area:

There are multiple shops which I personally love, from needing a coffee, groceries, and train station. Everything is local and max 2 minute walk to whatever you need. Everything is private and you feel safe and secure living here. I have not witnessed any ASB as of yet and all residents seem to be friendly.

How has the building management responded to any problems or issues you have raised:

So far I have had no problems apart from sorting out the utility bills which is not AWOL’s fault as the utility companies are external companies

Please share one thing (or more) which you wish you had known before you moved in:

More direct sunlight into the bedrooms due to my current address is slightly dark but the most smallest issue which I am adapting to

Please tell us about the good and bad aspects of living in your local area:

In this area, there aren’t many shops, restaurants, or bars nearby, but transport links are good with the underground easily accessible. Parking is practically non-existent, with no spaces available.

How has the building management responded to any problems or issues you have raised:

The building management team has been extremely responsive and efficient. There’s a handy app to report any issues in the apartment, and the team quickly arranges maintenance to fix them. Communication is clear, they are approachable, and we always feel listened to and supported. Overall, we are genuinely very satisfied with how proactive and reliable the management has been.

Please share one thing (or more) which you wish you had known before you moved in:

street parking is nearly impossible, so if you have a car, consider the building parking. There aren’t many spots, and it costs extra.

Please tell us about the good and bad aspects of living in your local area:

Not much around , only an Iceland and a small co op for shopping if you wish to shop you must walk 20 min for the retail park with few shops.

Please share one thing (or more) which you wish you had known before you moved in:

I would have like to know before moving in that they don’t follow their own contract and not protecting the tenants deposit as requested by law. Would have love to know in advance that they actually they don’t repair never the problems in the flat and also that flats are given with already issue in it as showers not working , washing machines not working , windows not following the safety fire laws of being able to open at least 55cm . Staff never replies to emails or is able to help at all. Complaint s aren’t also escalated or acknowledge , and of course not fixed

What is the best feature of your home:

Nothing , lost of designed and safety problems that has been highlighted already and nothing done. The shower was bad install as pipes were the other way round and only hot boiling water running , windows cannot open to safety ventilation or as per fire law requirements either,