
A guide to living in Hayes
Excellent
60.3
Very Good
25.5
Average
10.8
Disappointing
2.1
Very poor
1.3
Best places to live in Hayes
How is ranking calculated?HomeViews Top Rated Development ranking takes into account the Star Rating and the amount of verified reviews over the past 12 months.
Viewing 1-5 out of 14

Momento Hayes, UB3
By Greystar
4.83
(11 reviews)
Ranked 1st out of 12 in Hayes

Fizzy Hayes, UB3
By Fizzy Living, Greystar
Award winner 2024
4.69
(339 reviews)
Ranked 2nd out of 12 in Hayes

Homesgate Place, UB3
By Barratt Homes
4.68
(12 reviews)
Ranked 3rd out of 12 in Hayes

Apo at The Gatefold, UB3
By Apo
Award winner 2023
4.67
(188 reviews)
£1,350-£1,595 pcm
1, 2 beds
Ranked 4th out of 12 in Hayes

Empire House, UB3
By Hamptons International
4.17
(8 reviews)
Ranked 5th out of 12 in Hayes
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Featured developments in Hayes
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Latest Reviews in Hayes
703 total reviews
Viewing 1-5 out of 703
Alice P (Tenant)
Verified Resident
Momento Hayes, UB3
Sept 2025
Absolutely amazing!
Alice P (Tenant)
Verified Resident
Momento Hayes, UB3
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
I was scared of renting for the first time, but it’s been an amazing experience living here at Momento! I am renting for the first time and the team here at Momento have spoilt me. It’s such a warm environment around here. The team is always available for us. Any issue I have is dealt with immediately and with utmost priority. Sajid in particular has been very helpful throughout my tenancy since the start. The whole team including Ha Mariana, Parm, Desmond and Sajid have been really understanding and very kind. Even the maintenance person Ritesh is proactive and is always there to help. There has never been a time I was left without a resolution for any issue.
How has the building management responded to any problems or issues you have raised:
Yes they have responded to all my queries immediately. Sajid is very quick in responding to my queries. The whole team is very much service oriented, and they have a customer-first approach. Very warm people in the team who genuinely care and love to help others. Exactly the kind of people I would love to be around in my life.
Please share one thing (or more) which you wish you had known before you moved in:
I just wish I would have moved here earlier. There is literally no complaints whatsoever.
Manager response
Hi Alice, Thank you so much for your wonderful review! We’re absolutely delighted to hear that your first renting experience has been such a positive one at Momento. It means a lot to us that you appreciate not only the building and its amenities, but also the effort our team puts into creating a warm and welcoming community. We’ll make sure to pass on your kind words to Sajid, Mariana, Parm, Desmond, and Ritesh, they’ll be thrilled to know that their support has made such a difference to your stay. Our goal is always to provide a service-oriented, resident-first experience, and feedback like yours reassures us that we’re on the right track. We’re so happy to have you as part of the Momento community and look forward to continuing to make your time here enjoyable! Thanks Ha Community Manager
Posted by
Ha Doan, Assistant Manager
Oct 2025

Joneseee (Tenant)
Verified Resident
High Point Village, UB3
Sept 2025
The truth about this development
Joneseee (Tenant)
Verified Resident
High Point Village, UB3
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
Area is area is in a state of decline robbery’s assaults & spitting this place is kinda safe ish due to being near the station
Please share one thing (or more) which you wish you had known before you moved in:
That there was transparency with neightbours that there was a community & the social landlord would respond to any incidents swiftly & not leave doing nothing for incidents to get to a point where tenants are solving disputes themselves
What is the best feature of your home:
Best feature would be the light throughout the living areas
D A (Tenant)
Verified Resident
Momento Hayes, UB3
Sept 2025
Excellent Service
D A (Tenant)
Verified Resident
Momento Hayes, UB3
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
The location of the development is less than 4.5 minutes from the closest Elizabeth line station, which makes it very convenient for unsociable hours of working.
How has the building management responded to any problems or issues you have raised:
The management team, including Mr Desmond Pinto, has been crucial on all aspects and levels of the service. He has gone above and beyond to ensure that residents/tenants feel truly at home at Momento Hayes.
Please share one thing (or more) which you wish you had known before you moved in:
The amenities that are offered, including the gym and big shared spaces.
Manager response
Hello, Thank you for leaving such kind words about our building management team, especially Desmond. We pride ourselves on providing top-notch service and are thrilled to hear it has made a positive impact on your tenancy. Our team is always here to assist and make your experience as seamless as possible. Thank you for choosing us, see you around! Kind regards, Ha Doan Community Manager
Posted by
Ha Doan, Manager
Oct 2025
Pushkar S. (Tenant)
Verified Resident
Momento Hayes, UB3
Sept 2025
Excellent Amenities and Transport Links
Pushkar S. (Tenant)
Verified Resident
Momento Hayes, UB3
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
Neighbours and residents seem friendly and welcoming, which makes settling into the area much easier. Good transport links and nearby amenities (shops, cafes, services) make day-to-day living convenient.
How has the building management responded to any problems or issues you have raised:
I haven’t faced any issues yet, but whenever I needed guidance finding my way around the building and its facilities, the management team was very helpful and proactive in assisting me
Please share one thing (or more) which you wish you had known before you moved in:
Nothing in particular comes to mind — the move-in process and living experience have both been smooth so far.
Manager response
Hi Pushkar, Thank you for your fantastic review! We're thrilled to hear that you're enjoying our shared spaces and amenities. Providing our customers with top-notch facilities is always a top priority for us. We hope you continue to love our modern design and high-quality finishes. Kind regards, Ha Doan Community Manager
Posted by
Ha Doan, Online Reputation Analyst
Oct 2025
Martin (Tenant)
Verified Resident
Momento Hayes, UB3
Sept 2025
Moving into Momento Hayes
Martin (Tenant)
Verified Resident
Momento Hayes, UB3
Sept 2025
Please tell us about the good and bad aspects of living in your local area:
I have not been here long enough to have a full idea of what is available, but I have moved from Hampstead, and the coffee & wine bars, restaurants, delicatessens and so on that I am used to are not to be found in Hayes. The Grand Union canal is good for walking. The Elizabeth Line provides good access to the centre of London, and of course to Heathrow. There are plenty of local buses, and I particularly appreciate the Super Loop buses. Driving can be a pain, as the centre of Hayes seems to be permanently jammed. I don't use the street features mentioned, as all those facilities are provided by Momento, which, in spite of its proximity to Heathrow, is very quiet.
How has the building management responded to any problems or issues you have raised:
As stated previously, if there is a problem, Ha seems to be able to fix it. So I am very happy with the management team
Please share one thing (or more) which you wish you had known before you moved in:
I cannot think of anything important; the pizza and meeting day was good for meeting new people. Further events like that would be helpful to create a real community.
Manager response
Hi Martin, Thank you for the fantastic review! We are thrilled that you enjoy our facilities and the exceptional service from our team members. We strive to create a welcoming and personalized experience for all of our residents. We are so glad to have you as a part of our community! Kind regards, Ha Doan Community Manager
Posted by
Ha Doan, Manager
Sept 2025
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews