A guide to living in Hayes

Please tell us about the good and bad aspects of living in your local area:

I think its quite convenient. The only downside is the area around at late nights. Apart from that everything is great

How has the building management responded to any problems or issues you have raised:

They are very quick. And its super easy to do this via the app.

Please share one thing (or more) which you wish you had known before you moved in:

I don’t think I have anything to add here. In general was a good experience

Please tell us about the good and bad aspects of living in your local area:

I’ve really enjoyed my experience living at Momentum Hayes. The amenities are spot on, particularly the gym and co-working spaces, which are well maintained and make everyday living much more convenient and enjoyable.

How has the building management responded to any problems or issues you have raised:

Eric is genuinely one of those people who makes you think, “Why can’t everyone be like this?” Polite, disciplined, responsible, and clearly someone who takes his job very seriously possibly more seriously than some of us take our own lives! 😂 He doesn’t just turn up, fix something and disappear into the sunset. He actually makes sure the job is done properly and that everything is working as it should. And then, to my surprise, he even gave me a mini masterclass on how to clean the ventilation filters and keep the system running properly. At this point, I’m pretty sure I’m slowly completing my own maintenance apprenticeship under Eric. 😂

Please share one thing (or more) which you wish you had known before you moved in:

And honestly, these little interactions make a huge difference when choosing somewhere to live. A nice building, a good gym and great amenities are all fantastic, but having a maintenance team that is responsive, professional and genuinely cares takes the experience to another level.

Please tell us about the good and bad aspects of living in your local area:

fantastic development with nearby local amenities and also very close transport links into the city,

How has the building management responded to any problems or issues you have raised:

We haven't had any problems with the building or property.

Please share one thing (or more) which you wish you had known before you moved in:

I can't think of anything right now to mention here

Please tell us about the good and bad aspects of living in your local area:

Honestly, I’m really glad I moved to Momento Hayes about a year ago when I relocated here for work. Unfortunately, I’ll be moving to another country in the next few months for work again… and I’m genuinely gutted because I’ve actually really enjoyed living here! 😭 If I ever move back to the UK in the future, Momento in HAYES will definitely be my first choice again! :)

How has the building management responded to any problems or issues you have raised:

And a special shout-out to Emeric absolute star. ⭐ Whenever I’ve had an issue in the flat, he sorts it out so quickly. He’s also helped me figure out how to use things in the flat when I had absolutely no idea what I was doing. Very useful when you’re trying to work out whether you’re operating the heating or accidentally launching a spaceship.

Please share one thing (or more) which you wish you had known before you moved in:

Overall, I’ve genuinely loved my time at Momento Hayes. I’m really sad that I have to leave, but I’m grateful for the past year and for how friendly and supportive everyone has been. Would definitely recommend Momento especially if you like clean amenities, good coffee, friendly people and occasionally standing in a queue for that coffee like it’s the last cup on Earth. 😂

Please tell us about the good and bad aspects of living in your local area:

The area is quiet and convenient for day-to-day living, and Hayes & Harlington station is only a short walk away. The Elizabeth line makes travelling into central London very easy and quick, which is a huge advantage. There are supermarkets and useful local amenities nearby, although the immediate area does not have as many cafés, restaurants or places to explore as some more central parts of London. Overall, it is a comfortable and practical place to live, especially if you value a quieter home environment with easy access to central London.

How has the building management responded to any problems or issues you have raised:

The management team has always been very responsive and helpful whenever I have raised an issue. Communication is clear, and maintenance requests are usually dealt with quickly and efficiently. Inga and the rest of the team are also very approachable, which makes it easy to ask for help or discuss anything related to the apartment or the building.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had realised before moving in just how convenient the Elizabeth line would make travelling into central London. Hayes may look quite far out on the map, but in practice the journey into central London is very quick and straightforward. The immediate area is quieter and has fewer cafés and restaurants than more central neighbourhoods, so it is better suited to someone who values a peaceful home environment and does not mind travelling into central London for more entertainment and dining options.