A guide to living in Brentford

Please tell us about the good and bad aspects of living in your local area:

Apo Kew Bridge, offers a modern living experience with several amenities and a variety of local shops, restaurants, and bars within walking distance. The small high street near Kew Gardens Station has lovely boutique shops, organic food stores, and independent cafes. The monthly Kew Village Market is a must-visit for artisan food, crafts, and live music. While transport links are generally convenient - Distric Line and and Kew Bridge station, public transport can become busy during peak hours, which may affect commuting times. ​Also, the proximity with Brentford stadium can be a bit chaotic during the match days.

How has the building management responded to any problems or issues you have raised:

The management team has been excellent so far. Any issues I’ve raised have been handled promptly and professionally. The whole team - Habiba, Ray, Ben within others is responsive, friendly, and always willing to assist, whether it’s a maintenance request or general inquiries. Common areas are well-maintained, and any concerns are quickly addressed, making for a hassle-free living experience. Overall, I’ve had a great experience with the management and feel well looked after as a resident.

Please share one thing (or more) which you wish you had known before you moved in:

Parking in the are is not an easy job unfortunately. The building should have more parking bays available for visitors considering the lack of car parks in the area.

Please tell us about the good and bad aspects of living in your local area:

Area is OK. And access to the city centre is quite comfortable. The area is rather clean and there is a Tesco nearby which is good.

How has the building management responded to any problems or issues you have raised:

Contacting them is so hard if not impossible! There is no email no phone number nothing! This is a sign that people should be suspicious about this scam company!

Please share one thing (or more) which you wish you had known before you moved in:

They have terrible customer service and management!

Please tell us about the good and bad aspects of living in your local area:

A place full of gastronomy with the main street of Chiwick 15 minutes walk away, the river nearby with good pubs to eat or have a good beer

How has the building management responded to any problems or issues you have raised:

Yes all of them. They have helped me with all the new things I have asked for. The team is quick to respond and eager to help.

Please share one thing (or more) which you wish you had known before you moved in:

I would just say to continue being as they do now, having the right team helping the residents to be well.

Please tell us about the good and bad aspects of living in your local area:

The area offers very good amenities with diverse shops along Kew Bridge Road and Chiswick High Road. Transport is convenient with Kew Bridge station and several bus routes, though Gunnersbury is unfortunately not the most reliable station of TfL, likewise District line. Living here is generally peaceful, I am happy to live here.

How has the building management responded to any problems or issues you have raised:

They immediately take action whenever we raise a concern, and genuinely strive to solve the issue. It sometimes takes time, but I see efforts and it matters.

Please share one thing (or more) which you wish you had known before you moved in:

Council tax rate. I moved here when I was a student, and now that I am not anymore, I need to pay a Council tax that is relatively high for my budget and income.

Please tell us about the good and bad aspects of living in your local area:

The area around APT was nice with links to Chiswick and into London. The park at the back was also great but no lighting at all when it gets dark with no security cameras for the back entrance. The gate was constantly left open for anyone to come through.

How has the building management responded to any problems or issues you have raised:

Absolutely not. They had no idea and no care about residents that needed help with anything. But they made extra efforts to show potential new residents round the place. You wonder why on Rightmove there’s so many flats available, tells you everything you need to know about APT.

Please share one thing (or more) which you wish you had known before you moved in:

That they absolutely do not care about the issues raised by residents. I’m pretty sure the lack of fire equipment is illegal, they just care about money.