
Tillermans at Greenford Quay is a development by Greystar. This Built to Rent has 379 residential units. Located in Ealing, the development is in-between Greenford, Sudbury Hill and also, Sudbury Hill Harrow stations. Which have connections to the Piccadilly and Central lines as well as Chiltern Railways and GWR services.
Tillermans at Greenford Quay, UB6 Reviews
Write a Review Upload PhotosToo good to be true but it is true
I can’t believe I am living here with such a high standard facilities and affordable price. My kids adore living here and they are so excited. Facilities are great, the management team are so professional, the receptionists are super and help is available 24 hours. Love this flat and the entire environment.
Please tell us what you like and dislike about this area:
Near to station
Parking available
No problem with bin collection
Zero antisocial behaviour and traffic noise
Please share one thing (or more) which you wish you had known before you moved in:
Good,
I didn’t know they arrange event for adults and kids for free.
How has the building management responded to any problems or issues you have raised:
Help is always available quickly as the concern is raised
Terrible and dirty
Terrible. They have not vetted the tenants. Tenants leave their dog s*** in the corridors, you have to pay to use the facilities which are advertised to be included. there’s no parking available but they are happy to take your money for a parking spot. There’s drug dealers in the building and people just ignore it. I felt completely unsafe there especially after being threatened by one of them.
Please tell us what you like and dislike about this area:
There’s always traffic, road works, noise from people walking around or smoking weed under the bridge. Also, often they set off fireworks from under the bridge.
Please share one thing (or more) which you wish you had known before you moved in:
The additional charges, the kinds of people living in the building and the lack of concern for resident complaints
How has the building management responded to any problems or issues you have raised:
You can email all you like but they never respond and if they do… it’s 2 months too late
Stay away – management poor and greedy
Management make it not worthwhile, I would stay away if I could, not worth the hassle when it comes later for your renewals, or something, breaks down- horrible not much more to say. The whole setup isn’t good enough 🙁
Please tell us what you like and dislike about this area:
Management make it not worthwhile, I would stay away if I could, not worth the hassle when it comes later for your renewals, or something, breaks down
Please share one thing (or more) which you wish you had known before you moved in:
About the management team – horrible guys and don’t care only about commission
How has the building management responded to any problems or issues you have raised:
Nooo never respond .. useless. Big task for amateur team
Everything you want for Good Quality London Living
I’ve lived in Greenford Quays since May. I moved from Devon for a new career. It took me a very long time to find somewhere like Tillermans Court. It’s everything that I wanted for myself. Living on my own, it was important to have somewhere well located, with great transport links for work, but that didn’t mean I had to compromise on the style and quality of life. I love my apartment and the team from Leasing, to Concierge and facilities are always diligent and helpful.
Although the community events are more geared towards families than singles its always nice to see those events taking place and a community building within the area.
Great to have access to communal areas – roof terrace was fantastic in the summer, access to gym (although not had much time to use it) cinema, dining, meeting and social areas.
The communal podium garden is always clean, tidy and well kept with access to bookable BBQ area.
The outside of the apartment windows have been cleaned once within 5 months of living here.
Rubbish chutes are always cleaned and any recycling removed daily – it never smells.
Please tell us what you like and dislike about this area:
Excellent transport links (Central Line 8 min walk/Piccadilly line 12 min walk)
Co-op and Starbucks within the development.
10 min walk to large retail park with Next, M&S Food, Lidl, Costa Coffee, Card Factory, TK Max etc..
10 min walk to Tesco Express (near Greenford station)
Pharmacy by the station as is a decent Hairdressers/Barbers
No post office close by. 30 min walk away, but a post box by the station.
You feel safe walking from the station on your own, even at night.
Regular buses, although never used them.
2 x local pubs (only been in 1 of them twice (very pricey) but welcoming and decent enough.
Greenford Quay itself is clean, safe and well located.
Would love more shops: especially a Post Office and Restaurant within the development.
Please share one thing (or more) which you wish you had known before you moved in:
The quality of mattress provided with the furnished element of an apartment is not good quality. I persevered for 3 months, had 2 different mattresses, but ended up buying my own Emma mattress which was the best decision I made. I would recommend sourcing your own mattress if moving in and haven’t got one.
How has the building management responded to any problems or issues you have raised:
Management team are excellent and any items are noted and dealt with in a reasonable time frame.
Excellent
Overall the management team is doing a great job, I like that they take security seriously and check any suspicious behaviour – that is important!
It would be nice to have some more equipment in the gym like pull-up bars and a dip station. Also, the pool and the table football are not very good quality, might be worth changing them.
Please tell us what you like and dislike about this area:
I really like the area overall, it is not a noisy one and I have not seen any strange or dangerous people. I would say it is a safe area which is important. It would be nice to have the central line working until later on Fridays and Saturdays.
Please share one thing (or more) which you wish you had known before you moved in:
It would have been nice to have a summary/approximation of the electricity, water, heating and council tax bills. This transparency will help future tenants budget accordingly and make an informed decision.
How has the building management responded to any problems or issues you have raised:
Promptly, there was excessive noise a few times coming from the neighbours and had to call reception. They acted promptly and talked with the neighbours. It would be nice to check afterwards again if the noise stopped as sometimes after the management team leaves they start again.
Good place
I like the exterior and interior design. It is very good. I dont feel cold during winter becuae of the double glazed window. The view is amazing. Lift speed is quick. Mail room is managed well. The facilities on 14:f were great. There are gyms, cooking room.
Please tell us what you like and dislike about this area:
No restaurant and bars, should open more shops downstairs. No parking space in the car park. A bit far from tube station and at night it is very quiet
Please share one thing (or more) which you wish you had known before you moved in:
There is no parking space downstairs. Good thing is pet is allowed.
How has the building management responded to any problems or issues you have raised:
I have not had any issues so far. I believe it is good.
Amazing facilities
The building has very modern look to it and the best part is the security that is available 24/7. The fourteenth floor also has alot of entertainment options ranging from kids to adults, and cinema room perfect to enjoy a movie with your family and friends.
Please tell us what you like and dislike about this area:
Amazing. The surrounding area is also very pretty. And the best part is the fourteenth floor with endless entertainment.
Please share one thing (or more) which you wish you had known before you moved in:
Everything here is exceptional nothing to be honest
How has the building management responded to any problems or issues you have raised:
We haven’t had any issues to be honest since the day we moved in.
SO MUCH PROMISE, HOWEVER A REAL LET DOWN and NOTHING SEEMS TO BE CHANGING
I have been a resident at Tillermans Court for 18 months now and I would say over 50% of the amenities just don’t work or do what they are meant to do. Nothing seems to be dealt with in a timely manner and the communications from onsite Management is very poor.
There is a lot of unrest in the building and it appears to be a very transient community.
For one example I have been chasing getting the lift cleaned as there a stain on the doors for over a month now and after numerous emails to facilities and promises it will be done it hasn’t been done and looks messy.
Some areas of the building are looking very tatty and there doesn’t seem to be any incentive or plan to keep on top of the maintenance and repairs in these areas, real shame…
The AV in the communal areas has never worked properly and is totally unusable by the residents, this has been an issue since the day I moved in and it doesn’t appear to be getting sorted anytime soon. As most things with Tillermans Court promises, promises, promises…
The response time to ANYTHING is really poor and most residents just get fed up of chasing and nothing being done, really not very good.
In general it feels like everything was a good idea, however nothing ever gets done properly, followed up or dealt with efficiently or professionally.
A lot of residents just get fed up with all the petty problems, bad service and lack of common sense and just leave, surely this isn’t a good model for Greystar ?
On a plus the building and build quality is world class and if everything just worked as it should it we be a very hassle free place to live and a real bench mark in the rental market, the truth is it just doesn’t and falls short in so many areas, a real shame 🙁
Please tell us what you like and dislike about this area:
I have been a resident at Tillermans Court for 18 months now and I would say over 50% of the amenities just don’t work or do what they are meant to do. Nothing seems to be dealt with in a timely manner and the communications from onsite Management is very poor.
There is a lot of unrest in the building and it appears to be a very transient community.
For one example I have been chasing getting the lift cleaned as there a stain on the doors for over a month now and after numerous emails to facilities and promises it will be done it hasn’t been done and looks messy.
Some areas of the building are looking very tatty and there doesn’t seem to be any incentive or plan to keep on top of the maintenance and repairs in these areas, real shame…
The AV in the communal areas has never worked properly and is totally unusable by the residents, this has been an issue since the day I moved in and it doesn’t appear to be getting sorted anytime soon. As most things with Tillermans Court promises, promises, promises…
The response time to ANYTHING is really poor and most residents just get fed up of chasing and nothing being done, really not very good.
In general it feels like everything was a good idea, however nothing ever gets done properly, followed up or dealt with efficiently or professionally.
A lot of residents just get fed up with all the petty problems, bad service and lack of common sense and just leave, surely this isn’t a good model for Greystar ?
On a plus the building and build quality is world class and if everything just worked as it should it we be a very hassle free place to live and a real bench mark in the rental market, the truth is it just doesn’t and falls short in so many areas, a real shame 🙁
Please share one thing (or more) which you wish you had known before you moved in:
I wish I had know that nothing really works and the content is very different to the packaging !!!!
How has the building management responded to any problems or issues you have raised:
Please see comments above……………………….
Overall disappointing
Poor construction. Too noisy, all the time. You can hear every single noise. Chose this development given the fact that it was 2 years old and not a 100 year old Victorian house. Still the same. People with dogs often don’t care to clean afterwards on communal areas and right outside of the building. Way too much antisocial behaviour happening in the wider premise of the development, underneath security cameras, but none cares…
Please tell us what you like and dislike about this area:
Nothing to do in the area. To expensive for living in zone 4, so far away from the city centre (min 50’), when you can pay the same and be in zone 2 or 3 or less and do the same time to get in London..
Please share one thing (or more) which you wish you had known before you moved in:
How noisy it would be to live across a construction site.
How has the building management responded to any problems or issues you have raised:
If they regard maintenance, then yes. When it comes to antisocial behaviour, security or reception dont seem willing to do their job
Good start, needs better communication
Many aspects of the development are great – the flats are lovely, the communal spaces are great and well designed, and the amenities are great. I enjoy living close to the canal and the little piece of local wildlife that I can spend time enjoying.
However, this is unfortunately countered by a consistently poor level of management from the leasing team and community managers, and a very high turnover, which leads to confusion from the team and poor communication.
Please tell us what you like and dislike about this area:
A number of community events are often held, with a focus on food which I greatly enjoy! I have enjoyed being able to sample different foods from local providers. Outside of that, businesses have been slow to start setting up, but those that have been able to get in place and open have been very helpful.
Please share one thing (or more) which you wish you had known before you moved in:
Ensure that you establish clear lines of communication with the management, and keep everything in writing. Hold them to account for things they say they will do.
How has the building management responded to any problems or issues you have raised:
I have had the majority of my requests and concerns ignored by management. When moving between properties, it took me over 7 weeks to get my deposit back, and I received little to no communication for most of that process.
Great living community
The design and aesthetics of Tillermans court is elegant and modern. It is clean and refreshing and the management of the property is top notch.
I love the amenities within the building such as the gym, games room, bbq area and roof top terrace which is great for socialising
Please tell us what you like and dislike about this area:
I love living in tillermans court, I have a starbucks and co-op right underneath me, a station close by and underground parking which is great.
I would love if there were more restaurants near by
Please share one thing (or more) which you wish you had known before you moved in:
I wish I knew how much the council tax and other bills were before moving in
How has the building management responded to any problems or issues you have raised:
Speedy response and adequate service. They are very friendly and communicate very well