Please tell us about the good and bad aspects of living in your local area:

Living right next to Westfield with everything you need within a 5 minute walk, including Stratford station which is just around the corner. The building is well-isolated and we are not looking out to the public street but a quiet courtyard. We are right next to the Olympic park which is great but will have to deal with some road closures due to big events of course.

How has the building management responded to any problems or issues you have raised:

Most of the issues that are immediately solvable have been handled very quickly by maintenance, making the experience efficient and nice. With other issues it has been hard to even get a timeline of when things will be resolved. Eg our bin store didn’t work and Managment kept saying it did or that there was nothing to do about it for now, which meant there was a period where we had a hard time getting rid of our trash.

Please share one thing (or more) which you wish you had known before you moved in:

We couldn’t see every apartment before moving in, and it’s important to view especially if you take the furnished apartments. Even after you have signed an initial deposit, as every apartment can be slightly different.

Please tell us about the good and bad aspects of living in your local area:

Being right on the side of the Westfield is a convenience I never knew I needed. We have several supermarkets and restaurants just within 5 minutes away. And if somehow what we’re looking for isn’t here we’re only a minute away from Stratford tube station which is very well connected to all areas of London. So while we’ve moved further away from central London, we feel more connected than ever before.

How has the building management responded to any problems or issues you have raised:

Any issues we’ve raised are usually sorted within the same day or the next day if it’s not possible. This is far better than my previous development where it can take weeks. The guys are super reliable and are kind to my dog who loves to bark at them! Thanks Paul for fixing my bathroom lights so quickly!

Please share one thing (or more) which you wish you had known before you moved in:

I should have signed for 18 months instead of 12 so that my rent won’t go up so soon! We love it here

Please tell us about the good and bad aspects of living in your local area:

The most supportive aspect is the maintenance team. They work very efficiently, especially the team manager Meet Sutariya and staff Val, they helped me fix my furniture and check other facilities at the same time. Their prompt response and actions has given me the best support. I believe this not only reflects their excellence, but also the resident-centric value. I really appreciate it.

How has the building management responded to any problems or issues you have raised:

They actedThis as fast as they can, and are able to help considerably. is super impressive.

Please share one thing (or more) which you wish you had known before you moved in:

I am happy with the support and I could say the improvements keep continuing.

Please tell us about the good and bad aspects of living in your local area:

Nine Elms is a very new and dynamic neighbourhood in London, very international in feel, right on the river with great views along to Westminster and the London Eye. It's changing daily because of the scale of development but amongst all that, the coffee shops, restaurants like Brunswick House and thoughtful green areas are building a sense of community and belonging which is exciting to watch bloom.

How has the building management responded to any problems or issues you have raised:

Promptly and helpfully. I have been impressed by all the staff at Bloom Nine Elms, and four in particular who have been so kind in helping me move in, Doyin and Khulood on Reception in Bloom East, Owen in Maintenance and Izzy in Reception in Bloom West. It's so lovely to live somewhere where you're greeted with a warm smile and a team who can't help you enough.

Please share one thing (or more) which you wish you had known before you moved in:

Parking on the day is very limited (one space) and there is only one trolley for carrying boxes, which is usually in use, so make sure you have some help with you for moving in!

Please tell us about the good and bad aspects of living in your local area:

Tesco, co op, Asda, Waitrose, tian tian plus Canary Wharf shopping centres. Lots of transport links: jubilee, Elizabeth and DLR. Lots of bars and restaurants. Private parking in building available and bike storage. Bins collected regularly. Apartment pretty much soundproof when windows closed

How has the building management responded to any problems or issues you have raised:

Quickly, Promptly and to a high standard. Maintenance staff also very friendly and personable

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to note. We asked lots of questions when viewing