Company
Website: www.greystar.com
No. of developments: 26
- Development locations: London, Ireland, North West England, South East England
HomeViews Awards
Awards displayed are those earned by the Company in the past 24 months
23 Excellence Awards
23 Design Awards
22 Facilities Awards
22 Location Awards
22 Value Awards
23 Management Awards
Company
Website: www.greystar.com
No. of developments: 26
Development locations: London, Ireland, North West England, South East England
HomeViews Awards
23 Excellence Awards
23 Design Awards
22 Facilities Awards
22 Location Awards
22 Value Awards
23 Management Awards
Developments by Greystar
Viewing 1-5 out of 26

Fizzy Lewisham, SE13
Award winner 2024
4.40
(382 reviews)
Ranked 3rd out of 17 in Borough of Lewisham

Fizzy Hayes, UB3
Award winner 2025
4.68
(355 reviews)
Ranked 3rd out of 12 in Hayes

The Well House, SM1
Award winner 2025
4.50
(339 reviews)
Ranked 1st out of 8 in Borough of Sutton

Ten Degrees, CR0
Award winner 2025
4.71
(331 reviews)
Ranked 1st out of 25 in Croydon

Charter Place, TW3
Award winner 2025
4.73
(291 reviews)
Ranked 1st out of 10 in Hounslow
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See how residents rate developments by Greystar
Some reviewers were offered an incentive for an honest review, regardless of rating
Developments by Greystar
Experience
4.5
Value
4.3
Location
4.5
Facilities
4.5
Management
4.5
Design
4.5
Viewing 1-5 out of 4439
Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.
Choudry (Tenant)
Verified Resident
Momento Hayes, UB3
Jul 2026
5 Stars for the Team (and Charles!)
Choudry (Tenant)
Verified Resident
Momento Hayes, UB3
Jul 2026
Please tell us about the good and bad aspects of living in your local area:
I've been living at Momento Hayes Apartments for the past six months, and my experience has been very positive. One thing I noticed before moving in was that the road outside can be quite busy. However, once you step inside the building or into the apartment, it's surprisingly quiet, and I've never found the traffic to be an issue.
How has the building management responded to any problems or issues you have raised:
One of the things I've appreciated most is the management team. They have always been friendly, approachable, and professional. Any questions I've had have been answered quickly, and the few maintenance requests I've submitted have been dealt with promptly and efficiently. It's reassuring to know that issues are taken seriously and resolved without unnecessary delays.
Please share one thing (or more) which you wish you had known before you moved in:
The building feels safe and secure, which is a huge plus. Everyone I've met has been friendly and respectful, so there's a really nice community feel. Even though it's right by a busy main road, it's surprisingly peaceful once you're inside, making it the perfect place to unwind after a long day. A special shout-out to Charles from the security team, he's always around with a smile, happy to help, and goes out of his way to make residents feel welcome and looked after. It's little things like that that really make a difference.
Andrei Winnick (Tenant)
Verified Resident
Momento Hayes, UB3
Jul 2026
Everything You Need in One Place
Andrei Winnick (Tenant)
Verified Resident
Momento Hayes, UB3
Jul 2026
Please tell us about the good and bad aspects of living in your local area:
Living at Momento Hayes has a nice balance of convenience and comfort, with a bit of everyday fun mixed in. You’ve got plenty of local shops, supermarkets, and quick grab-and-go spots nearby, plus a decent mix of restaurants and takeaways for when you don’t feel like cooking. On my very first day moving in, I even ended up walking over to a restaurant near the station Ginger & Spice and it was top notch, a great first meal in the area and a nice introduction to what’s around here.
How has the building management responded to any problems or issues you have raised:
A special shout-out to Emeric from the maintenance team. Every time I've had a maintenance issue, all I've had to do is submit a ticket, and it feels like he appears at my door in no time. He's always friendly, professional, and happy to help. It's reassuring to know that if something needs fixing, it gets taken care of quickly and without any hassle. Great maintenance service really makes a difference, and Emeric is a big part of why living here has been such a positive experience.
Please share one thing (or more) which you wish you had known before you moved in:
The building is always clean and smells fresh, which makes it a really pleasant place to come home to. It's also only a 5-minute walk to the station, making commuting super convenient.
M Singh (Tenant)
Verified Resident
Momento Hayes, UB3
Jul 2026
Maintenance Team Deserves Five Stars!***************
M Singh (Tenant)
Verified Resident
Momento Hayes, UB3
Jul 2026
Please tell us about the good and bad aspects of living in your local area:
Overall, Momento Hayes has exceeded my expectations. Between the modern apartments, excellent facilities, responsive management, and regular resident events, it's a place I'm genuinely happy to call home. I would highly recommend it to anyone looking for a community-focused place to live.
How has the building management responded to any problems or issues you have raised:
The rest of the team is just as fantastic, and it's clear everyone genuinely cares about keeping the building in top condition. Combined with the great amenities, well-maintained communal areas, and welcoming atmosphere, it's made living here a really enjoyable experience. Five stars all round especially for the maintenance legend!
Please share one thing (or more) which you wish you had known before you moved in:
If you're looking for a modern apartment with a landlord who genuinely cares about the resident experience, I wouldn't hesitate to recommend Momento Hayes. Five stars!
Kai (Tenant)
Verified Resident
Momento Hayes, UB3
Jul 2026
⭐⭐⭐⭐⭐ Excellent Apartment and Outstanding Service
Kai (Tenant)
Verified Resident
Momento Hayes, UB3
Jul 2026
Please tell us about the good and bad aspects of living in your local area:
I've had a great experience living at Momento Hayes. From the moment I moved in, everything has been smooth and well managed. The team has been professional, friendly, and quick to respond whenever I've needed assistance.
How has the building management responded to any problems or issues you have raised:
I was particularly impressed by how quickly my balcony door was repaired. The issue was resolved promptly with minimal disruption, which really shows how seriously the management team takes resident concerns. Good job Emeric
Please share one thing (or more) which you wish you had known before you moved in:
Whether it's seasonal celebrations, social evenings, or community activities, the events are always well organised and create a welcoming atmosphere. It's clear that the team genuinely cares about bringing residents together and creating a positive living experience.
Yan Ho (Tenant)
Verified Resident
Momento Hayes, UB3
Jul 2026
One Year Later, Still Delighted with My Choice
Yan Ho (Tenant)
Verified Resident
Momento Hayes, UB3
Jul 2026
Please tell us about the good and bad aspects of living in your local area:
I’ve been living at Momento Hayes Apartments for the past year, and I can honestly say it has been an excellent experience from start to finish. The building is modern, well designed, and consistently maintained to a very high standard. The communal areas are always clean and welcoming, creating an environment that feels both comfortable and professional. One of the standout features is the range of amenities available to residents. The co-working space is ideal for anyone working from home, while the resident lounges and communal areas provide great spaces to relax or socialise. It's clear that a lot of thought has gone into creating a community rather than just an apartment building.
How has the building management responded to any problems or issues you have raised:
It's clear they take pride in the property and value their residents. Communication has always been prompt and transparent, and any maintenance requests or queries have been dealt with efficiently and with minimal disruption. It's refreshing to live somewhere where the management team is proactive rather than reactive.
Please share one thing (or more) which you wish you had known before you moved in:
After a full year of living here, I can confidently say that Momento Hayes has exceeded my expectations. It offers high-quality apartments, outstanding facilities, excellent management, and a welcoming community atmosphere. I would highly recommend it to anyone looking for a modern, well-managed place to call home. Five stars without hesitation.
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews




