Please tell us about the good and bad aspects of living in your local area:

Charter place is very well maintained and everything is perfect for the need of tenant every house has there car park slot....and we saw many houses for rent but when we came here these are perfect house with size and amenities

How has the building management responded to any problems or issues you have raised:

Always.. management team Alice and Sonia always responds and maintenance team Karim and Sorin ..all of them make your move so easy and transition smooth

Please share one thing (or more) which you wish you had known before you moved in:

There is nothing bad in this place I have noticed yet

Please tell us about the good and bad aspects of living in your local area:

The good: Amazing accessibility to most kinds of public transportation. Lots of shops and eateries offering good products and services for competitive prices. Good primary schools at walking distance. The bad: Not the cleanest area (my housing complex is lovely but the outside not so much). Have heard about anti-social elements disturbing peace on the high street area post 9PM. The area is a rich mix of various cultures and people from all walks of life. Sometimes it makes life interesting and sometimes difficult. But then that's life in a metropolis.

How has the building management responded to any problems or issues you have raised:

They've responded promptly, reasonably and courteously.

Please share one thing (or more) which you wish you had known before you moved in:

If I knew about the vibrant community life here I would've been less intimidated before moving!

Please tell us about the good and bad aspects of living in your local area:

Good: supermarket and my Chinese supermarket is very close, also the tube station is in 5mins walk Bad: construction in front of my flat is annoying

How has the building management responded to any problems or issues you have raised:

Patient but low efficiency Maintenance is high efficiency

Please share one thing (or more) which you wish you had known before you moved in:

Convenient community, good customer service and nice flat

Please tell us about the good and bad aspects of living in your local area:

Fizzy Canning Town is in a very convenient location with good transport links to Central London. It is surrounded by a range of major supermarket chains and local shops. It offers secure parking and the neighborhood feels safe.

How has the building management responded to any problems or issues you have raised:

The building management has been very responsive to any problems or issues I’ve raised during my time here. Whenever I reported a maintenance issue, such as a minor plumbing problem or a light fixture needing replacement, they acted quickly and efficiently. Communication has been prompt, and they’ve always kept me informed about the status of any repairs.

Please share one thing (or more) which you wish you had known before you moved in:

All the questions I had were adequately answered by the letting agent.

Please tell us about the good and bad aspects of living in your local area:

Great place to live - worry free thanks to facilities manager and maintenance crew. Thank you Robert, Dean, Orlando, and Colin.

How has the building management responded to any problems or issues you have raised:

Robert Danyi has always been attentive, responsive and kind, and has seen to issues being resolved promptly. From fixing noise coming from water pipes to arranging visits from contractors at a suitable time in consideration of the fact that we have cats who need one of us to be present in the flat when a stranger comes in. The team at reception is always kind and attentive as well. There have been issues with the parcel room that the management team has addressed as effectively as possible (we get that there is only so much they can do with residents who leave their oversized parcels in the way without picking them up, and delivery crews who just dump packages carelessly). Gym issues aren’t easily reported via the resident portal / app because no category really fits, and broken equipment has not been repaired in months.

Please share one thing (or more) which you wish you had known before you moved in:

How much easier life is with an onsite maintenance crew that takes care of fixing everything promptly at no extra cost!