Company
Website: www.greystar.com
No. of developments: 33
- Development locations: London, UK Wide
HomeViews Awards
Awards displayed are those earned by the Company in the past 24 months
26 Excellence Awards
26 Design Awards
25 Facilities Awards
25 Location Awards
25 Value Awards
26 Management Awards
Company
Website: www.greystar.com
No. of developments: 33
Development locations: London, UK Wide
HomeViews Awards
26 Excellence Awards
26 Design Awards
25 Facilities Awards
25 Location Awards
25 Value Awards
26 Management Awards
Developments by Greystar
Viewing 1-5 out of 33

Fizzy Lewisham, SE13
Award winner 2024
4.40
(382 reviews)
Ranked 2nd out of 17 in Borough of Lewisham

Fizzy Hayes, UB3
Award winner 2025
4.67
(357 reviews)
Ranked 3rd out of 12 in Hayes

The Well House, SM1
Award winner 2025
4.49
(349 reviews)
Ranked 1st out of 8 in Borough of Sutton

Ten Degrees, CR0
Award winner 2025
4.71
(331 reviews)
Ranked 1st out of 25 in Croydon

Charter Place, TW3
Award winner 2025
4.72
(291 reviews)
Ranked 1st out of 10 in Hounslow
Page 1 of 7
See how residents rate developments by Greystar
Some reviewers were offered an incentive for an honest review, regardless of rating
Developments by Greystar
Experience
4.5
Value
4.3
Location
4.6
Facilities
4.5
Management
4.5
Design
4.5
Viewing 1-5 out of 4819
Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.
Ryan Clarke (Tenant)
Verified Resident
Fizzy East16, E16
Oct 2026
Would recommend
Ryan Clarke (Tenant)
Verified Resident
Fizzy East16, E16
Oct 2026
Please tell us about the good and bad aspects of living in your local area:
We have been here a few months now and love the area, it is supremely placed with easy access to the tube and bus station.
How has the building management responded to any problems or issues you have raised:
All maintenance issues have been dealt with quickly and efficiently.
Please share one thing (or more) which you wish you had known before you moved in:
Could have done with being shown how the heating works as it’s not self-explanatory, but it was the height of a heatwave summer so I can understand why it wasn’t - I figured it out with the help of AI in the end.
Vineeth R (Tenant)
Verified Resident
Momento Hayes, UB3
Oct 2026
It was a great experience.
Vineeth R (Tenant)
Verified Resident
Momento Hayes, UB3
Oct 2026
Please tell us about the good and bad aspects of living in your local area:
I think its quite convenient. The only downside is the area around at late nights. Apart from that everything is great
How has the building management responded to any problems or issues you have raised:
They are very quick. And its super easy to do this via the app.
Please share one thing (or more) which you wish you had known before you moved in:
I don’t think I have anything to add here. In general was a good experience
Manager response
Hi Vineeth, thank you so much for taking the time to share such a wonderful review! We’re delighted to hear that you’ve had such a positive experience at Momento Hayes and that Sajid, Desmond and Pam have played a part in making your time with us so enjoyable. We’ll be sure to share your kind words with them, as we know how much it means to our team to hear that their efforts are appreciated. It’s also lovely to know that both you and your guests have enjoyed our facilities and thoughtfully designed spaces. We strive to create an environment where our members feel comfortable, supported and inspired, and it’s always rewarding to hear that we’re achieving this. Thank you again for your kind feedback and for being part of our community. We truly appreciate your support and look forward to continuing to make your experience at Momento Hayes a great one. Kind regards, Ha, Community Manager
Posted by
Ha Doan, Community Manager
Oct 2026
Khan (Tenant)
Unverified
Momento Staines-Upon-Thames, TW18
Sept 2026
Great Location, Excellent Facilities and Affordable Living
Khan (Tenant)
Unverified
Momento Staines-Upon-Thames, TW18
Sept 2026
Please tell us about the good and bad aspects of living in your local area:
The environment is very friendly and supportive for the people who live here. The technology is quite new, and sometimes it can be a little difficult to use. Having physical fobs as an alternative could make access easier.
How has the building management responded to any problems or issues you have raised:
Amazing service. The team responds very quickly and always makes the process easy and convenient whenever an issue is raised.
Please share one thing (or more) which you wish you had known before you moved in:
I honestly don’t have anything negative to mention. Everything has been very good so far, and I’ve been really happy with the development and the overall experience.
Manager response
Dear Khan, thank you so much for taking the time to share such lovely feedback. It’s fantastic to hear how positive your experience has been so far, and we’re especially pleased that you’ve been enjoying the facilities and the community at Momento Staines-upon-Thames. Thank you also for sharing your feedback around the access technology. We’ll keep this in mind as we continue to look at ways to improve the resident experience. Thank you again for your kind words and for choosing to make Momento your home. Kind regards, Oceane de Marco Community Manager
Posted by
Oceane Demarco, Community Manager
Oct 2026
Jama (Tenant)
Verified Resident
Momento Staines-Upon-Thames, TW18
Sept 2026
Luxury and Affordable Living
Jama (Tenant)
Verified Resident
Momento Staines-Upon-Thames, TW18
Sept 2026
Please tell us about the good and bad aspects of living in your local area:
The good aspects are that the area has a very nice community and feels safe and welcoming. Security is very good, and the staff are always helpful and supportive. Eva in particular has been very kind and always willing to help whenever we have needed assistance. The area is also convenient, with good access to local shops, restaurants and transport links. The main negative point is that the bin area can sometimes become a little smelly, although overall the building and surrounding area are well maintained.
How has the building management responded to any problems or issues you have raised:
ery good overall. We only had one issue, and the team responded and resolved it quite quickly.
Please share one thing (or more) which you wish you had known before you moved in:
I wish I had known that there was parking available on site.
Manager response
Dear Jama, thank you so much for taking the time to share such wonderful feedback. We’re delighted to hear that you’ve been enjoying life at Momento Staines-upon-Thames and that our team has been able to support you whenever needed. It’s particularly lovely to hear your kind words about Eva, and we’ll be sure to pass these on to her. We also appreciate you highlighting the bin area and the parking, as this feedback is really helpful for us. Thank you again for choosing to make Momento your home. Kind regards, Oceane de Marco Community Manager
Posted by
Oceane Demarco, Community Manager
Oct 2026
Dr Raman (Tenant)
Verified Resident
Momento Hayes, UB3
Sept 2026
Excellent Amenities & Wonderful Emeric
Dr Raman (Tenant)
Verified Resident
Momento Hayes, UB3
Sept 2026
Please tell us about the good and bad aspects of living in your local area:
I’ve really enjoyed my experience living at Momentum Hayes. The amenities are spot on, particularly the gym and co-working spaces, which are well maintained and make everyday living much more convenient and enjoyable.
How has the building management responded to any problems or issues you have raised:
Eric is genuinely one of those people who makes you think, “Why can’t everyone be like this?” Polite, disciplined, responsible, and clearly someone who takes his job very seriously possibly more seriously than some of us take our own lives! 😂 He doesn’t just turn up, fix something and disappear into the sunset. He actually makes sure the job is done properly and that everything is working as it should. And then, to my surprise, he even gave me a mini masterclass on how to clean the ventilation filters and keep the system running properly. At this point, I’m pretty sure I’m slowly completing my own maintenance apprenticeship under Eric. 😂
Please share one thing (or more) which you wish you had known before you moved in:
And honestly, these little interactions make a huge difference when choosing somewhere to live. A nice building, a good gym and great amenities are all fantastic, but having a maintenance team that is responsive, professional and genuinely cares takes the experience to another level.
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews




