Greystar

Number of Developments

25

Ratings

4.35 Rating

Rating (based on 2498 reviews)

Excellent

55.96%

Very Good

33.75%

Average

6.08%

Disappointing

2.36%

Very Poor

1.84%

Greystar

Greystar is a global leader in rental housing. With over 29 years’ experience in the US. Greystar have also expanded to the UK and Europe, particularly The Netherlands, Frankfurt, Barcelona, Paris, Ireland and Madrid, with a number of purpose-built rental communities. These offer premium quality apartments with exclusive resident amenities. It continually strives to provide beautiful living environments and innovative services that enhance the living experience

Developments

In addition to over 450,000 apartments in the US, Greystar manages several developments across London, including build to rent schemes Sailmakers in Canary Wharf,  The Well House, Charter Place in Hounslow, and our Greenford Quay development in West London. Coppermaker Square  in Westfield, launching in October 2022, is one of the new developments managed by Greystar.

MyLo, also by Greystar, is a collection of rental apartments located within existing developments in zone 1 & 2 locations across London. MyLo offers apartments for rent in Aldgate, Nine Elms and Fulham Riverside. All Greystar managed buildings are offered with concierge service, exclusive onsite amenities and, with the exception of Bradstowe House in Harrow, are pet friendly.

They have also recently opened their doors to Oxbow, their first build to rent scheme in Manchester, Equipment Works, their first build to rent scheme in Walthamstow and Ten Degrees, the tallest building in Croydon.

In December 2021, Fizzy Living was acquired by Greystar, adding eight new developments across London to their portfolio – Fizzy Canning Town, Fizzy Epsom, Fizzy Poplar, Fizzy Stepney Green, Fizzy Lewisham, Fizzy Walthamstow, Fizzy Hayes and Fizzy East16. All Fizzy buildings come with free superfast broadband and an on-site Property Manager, known as BOB.

Greystar Reviews

Based on a 2021 survey of residents, 92% of residents who completed a survey on HomeViews would recommend Greystar to their friends and family.

You can read more by clicking below to read what residents have to say about living there. If you can’t find your residential development listed on HomeViews, you can click here to submit your listing. Also, if you’re already a Greystar resident, click here to submit a review.

Award winner

Residents have rated this company an award winner! Select a development below to see which awards it has won.

Developments

Showing all 25 developments

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Greystar reviews

Reviews

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Verified
Showing 2498 reviews

Perfect living!

Verified Resident
Verified Resident
Review Date Feb 2021

The management team are so professional and helpful. Within minutes of reporting an issue you are contacted and an arranged time is made to rectify any issues.
They are a really friendly and professional team. Highly recommend

Please tell us what you like and dislike about this area:

This is the perfect area location wise, with a DLR station around the corner and shops a stones throw away. The harbour is lovely to walk around and the area is very safe.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about the building work going on, however the properties are sound proof and you can hardly hear anything

What is the best feature of your home:

I love the furniture in the property and the kitchen and appliances are great and brand new!

5
Facilities
5
Design
5
Location
5
Value
5
Management
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Manager Response

Hi Laura Jane, what a lovely review. Thank you so much for taking the time to leave us this review! Really thrilled to hear the team responded fast to your issue and glad you like our furniture and kitchen appliances. I will be sure to share with the team at Sailmakers.

Happy to be here :)

My boyfriend and I have been living here just over a month now, and so far so good!

There are some things that are out of anyone’s control as always with anything, like the developing views around, and taxi drivers getting lost… But a huge compensation for that is the very personable, accommodating and overall excellent service you get from the BOBs. They really do their best to find solutions to any issues, and are very responsive.

The appartment itself is very apt for a couple. It’s amazingly soundproofed, it’s spacious (we even have a piano inside) and modern. We took our flat furnished and the quality of the furniture is excellent.

Moving in was very easy and guidance was provided by the BOBs whenever there was a need. They provide a nice folder with all of the manuals to appliances, your tenancy agreement, information about things in the flat, etc. when you move in, as well as a welcome surprise(!).

There are regular social events where you can spend time with neighbours (and their pets if they come along too), and an app where you can discuss any issues or things that make you happy with neighbours and with bobs.

I think we are definitely getting our value for money here, and although it makes our journeys to work longer, we absolutely love our little ‘pod’ and are very happy to be here.

Please tell us what you like and dislike about this area:

Good transport links with the station around a 7 minute walk away (access to Ldn Paddington ~17 minutes, Heathrow ~7 minutes) and regular buses to Uxbridge and Ealing Broadway (trains can take you here quite quickly, too)

The town is quite small, but has what you need, like Wilkinson and Lidl – if you’re looking for something more lively (whilst we wait for Hayes to develop a bit more), Ealing Broadway is nice.

We noticed a lack of Italian restaurants around the area, otherwise you’re well equipped with Indian Restaurants and the good old chicken shop.

There isn’t a cinema either, but apparently there’ll be one very close to Fizzy in the near future… Meanwhile I think there’s an Odéon in Uxbridge.

There’s a leisure centre nearby and a climbing centre just downstairs, we don’t get discounts here sadly but it’s very nice to have them around 🙂

If there is one thing you would change about your flat or property what would it be:

More soundproofing at the front door (but this is really knit picking now – very hard to find something to say here, sorry!)

5
Facilities
5
Design
4
Location
5
Value
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Home isn’t just a place! Fizzy got this right

I have a few colleagues that live here or in the surrounding neighbourhood who couldn’t recommend Fizzy Living any higher. If the train is not for you there are regular buses such as the 350 that goes straight to terminal 5 and there are also regular buses to Heathrow Central where you can then hop on the tube to Terminal 5 free of cost.

I love how the building is super modern and also quirky at the same time. The BEST part is the heritage behind this area being the old vinyl factory (EMI Offices). The decor of building is quite impressive and to me has no competition in the surrounding area. This is the place to be, considering the flats are a new development, my apartment is finished to a very high standard. During the start of the pandemic Fizzy Living were quick to instal hand sanitiser stations at door ways and promote social distancing in the buildings. During this difficult time I think it’s great that Fizzy offer their support to their tenancies. COVID-19 has been an extremely difficult year for everyone and I think Fizzy Living should be noticed for going the extra mile as they have been offering tenants to participate in a range of online zoom activities such as dance classes/workouts/cooking classes to help people to keep going during this pandemic.

We also have lovely roof tops and communal gardens which are excellent to relax and also create your working space in. Fizzy also make this development more like a home by providing summer and winter party’s where you can connect with your neighbours. When I moved in I received a booklet with all the appliances manuals, I also find it easy to keep track of my bills. The energy consumption is very easy to keep an eye on with all the appliances being so new and even having eco options. Another perk is having free hyperopic WIFI. For anyone that’s OCD like me there are cleaners here most days ensuring the communal areas, lobby and gardens are well cleaned and maintained.

We also have the Property managers (BONS) which I touched on earlier. They are on hand when ever you need them. If there are any repairs or problems with your flat you can log this onto the Fizzy App and this will be seen too pretty much straight away. I’m amazed how quickly I receive a response. When I was looking for a place to live in London a big part of it was the safety aspect, we have fobs to enter the building. We also have two doors before you can get inside for extra safety so no unwanted visitors within the building, placing your mind at ease.

The rent is very reasonable for the location, to me it’s worth every penny. There’s lots of exciting things happening in Hayes and it’s an up and coming area. Great links to the Airport and soon into central London with the new Elizabeth line.

Please tell us what you like and dislike about this area:

My tenancy started in September 2020 so I am now coming up to six months living in the development. This is my first rental experience in London and I would recommend Fizzy Living for anyone looking to live in West London. If it’s your first time renting or moving to London I would strongly suggest this rental company to ease you in. Everything was very transparent with no hidden fees at all, very impressed by the professionalism of the BOBS (onsite property managers). Ha one of the property managers is very attentive and supportive especially during the moving process and throughout.

I moved in with my best friend who’s been with Fizzy Living for over three years now. I moved here as I’m Cabin Crew for British Airways and need to be within reaching distance to Heathrow Airport. The Airport is only a six minute commute by train from Hayes and Harlington station which is a short ten minute walk from door to door.

Please share one thing (or more) which you wish you had known before you moved in:

As mentioned, this is a up and going area so there is a lot of building happening in the area. Since being here it has progressed massively, it can be noisy outside during the daylight hours but for me this doesn’t affect me at all. As mentioned the features of the noise cancellation windows and my balcony looking into the beautiful communal gardens I wouldn’t say I even notice what’s going on outside of the development. The features of the apartment knocks out everything going on outside.

What is the best feature of your home:

There’s so many good features but I will list a few. My bedroom faces onto a national train track, but I have triple glazed windows and a added noise cancellation window which enables me to optimise my rest for work. Another feature that I like is the fact that I feel I have my own space as well as a private space because of the design of the apartment it’s very spacious.

Mentioning safety the door is a thick steal door with numerous locking bolts so I feel safe.

Another great feature in the flat is also the intercom system, which allows me to let people into the lobby for example parcel deliveries, food orders etc. The intercom also has CCTV so I can see who is calling.

My favourite feature is the Havac ventilation system which creates a fresh and healthy airflow/atmosphere instead the flat. With humidity control to promote healthier air which is a bonus living in London with a high pollution rate.

4
Facilities
5
Design
5
Location
5
Value
5
Management
User submitted image of  Fizzy Hayes, UB3
User submitted image of  Fizzy Hayes, UB3
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A unique experience in city living.

An excellent development catering for a wide range of tenants from young business professionals, families, students, dog owners and couples returning to city living having spent far too long in the suburbs. This mix is one of the attractions of Sailmakers. The Sailmakers team could not be more helpful and their humour and professionalism have made our move here easy. The gym is fabulous – the 360 degrees views over London are a great distraction. The cinema room and business centre are an added bonus. The parcel room means you can just pop down and pick up any parcels on receipt of a code – no more waiting in on a delivery company. There have been a few teething problems with a lift and the entrance doors which are yet to be resolved. Similarly, the developer’s slow response in replacing cracked window panes is just a little infuriating. Sailmakers represents reasonable value for money if you make good use of the facilities. The location could not be better – just a few minutes from Canary Wharf with its fine collection of excellent restaurants and shops. The lack of traffic and fresh air here make it one of the most agreeable places to live in London. Views over The Thames, Greenwich, the City and Vauxhall are breathtaking. If you come here with an image of Canary Wharf in its infancy, you are in for a surprise.

Please tell us what you like and dislike about this area:

As the owner of an old labrador not used to living in a city apartment, I was worried about moving here. It turns out that this place is very dog-friendly. There are dog parks, lots of traffic free walks along The Thames or the wharves or I can walk to Greenwich through the foot tunnel. The DLR has retained its futuristic feel and you can take dogs on it. The Clipper boat service is excellent and the Jubilee Line makes getting to central London a short jaunt. There are so many good restaurants to cater for all budgets. In short, you could quite happily stay in CW as it really has evolved over the years into a destination in itself. The added security in CW means that it feels safe if you are new to big city living.

Please share one thing (or more) which you wish you had known before you moved in:

I would like to have tested the sound insulation quality when viewing the property.

5
Facilities
5
Design
5
Location
4
Value
5
Management
User submitted image of  Sailmakers, E14
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Amazing building manager Serina!

I live in this building about 3 years. I work in luxury retail for 10 years so I am very picky regarding customer service. For Fizzy I give 5 stars for acting very fast for any issues in apartment and solving very fast. And the most important about the people. An amazing building manager Serina! Always very helpful, supportive and with a beautiful smile. Very thoughtful about the building. It’s so nice to see how on Christmas she arranges a beautiful Christmas tree or on another occasion leaves in a lobby sweets or other delicious treats. In Fizzy it’s always feels like at home. And I don’t want to change it to anything else!

Please tell us what you like and dislike about this area:

I like everything. Just missing a big and good quality supermarket close to house, such as M&S.

Please share one thing (or more) which you wish you had known before you moved in:

Beautiful garden, very quite building! Amazing place to have a QUALITY rest!

5
Facilities
5
Design
5
Location
5
Value
5
Management
User submitted image of  Fizzy Canning Town, E16
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

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