Please tell us about the good and bad aspects of living in your local area:

This is the perfect area location wise, with a DLR station around the corner and shops a stones throw away. The harbour is lovely to walk around and the area is very safe.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about the building work going on, however the properties are sound proof and you can hardly hear anything

What is the best feature of your home:

I love the furniture in the property and the kitchen and appliances are great and brand new!

Please share one thing (or more) which you wish you had known before you moved in:

Visit in the daytime so you can see the garden and the views from your balcony.

Please tell us about the good and bad aspects of living in your local area:

I’ve had a good experience living in Charter Place so far. The service and management are helpful and responsive. I recently had an issue in my apartment, and the maintenance team, especially Massage and Sorin, were quick to fix the problem—very professional and efficient. The local area has a decent range of shops and open spaces nearby, which is convenient. Public transport links are generally reliable, though buses can sometimes be delayed. The street is usually quiet, bin collections are regular, and there’s minimal traffic noise. Overall, it’s a nice place to live.

How has the building management responded to any problems or issues you have raised:

The building management responds quickly and resolves issues efficiently.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how quickly maintenance issues are handled—it's much faster than I expected. Also, knowing the bin collection days and local transport options helped me settle in more smoothly.

Please tell us about the good and bad aspects of living in your local area:

V close to tube station and local saints bury.Morrisons is close by too. Excellent utilities,v peaceful with no disturbance.

How has the building management responded to any problems or issues you have raised:

Yes always timely response ! All the problems addressed so far. There is an online portal for lodging maintenance issues. Problems get addressed according to the priority. So no complaints

Please share one thing (or more) which you wish you had known before you moved in:

Nothing bad in particular. Even moving in was v smooth

Please tell us about the good and bad aspects of living in your local area:

Sutton is a lovely place to live, with a friendly and welcoming community. The area is well-equipped with everything you need for everyday life, including a good variety of supermarkets for convenient shopping. It’s also ideal for those without a car, as there are bus and train services available.

How has the building management responded to any problems or issues you have raised:

The building management has been very responsive whenever I’ve raised an issue. It’s really convenient to submit requests through the platform, and they usually reply very quickly. Stuart has been especially helpful – he came to check our maintenance request first thing on Monday morning and arranged for a contractor the same day. The issue was resolved by the following morning, which was impressively fast.

Please share one thing (or more) which you wish you had known before you moved in:

There is currently some construction work nearby, so it can be a bit noisy in the mornings if the windows are open. The maintenance service is very fast and reliable.