Please tell us about the good and bad aspects of living in your local area:

Living in this property it such a beautiful experience for me i feel like a i am living in my own community and the management is very supportive and kind which makes the whole community feel very welcome thanks to everyone i love to stay longer in this community 🙏

How has the building management responded to any problems or issues you have raised:

Very good and very quick well maintained take care of community very friendly

Please share one thing (or more) which you wish you had known before you moved in:

Very good staff and good community feel safe to share and secure

Please tell us about the good and bad aspects of living in your local area:

The view was amazing and the community was very friendly and welcoming. The staff were professional and amazing! They helped us with all our queries, and we never had any issues that could not be solved swiftly. Being close to the local amenities was also a big positive. The only issues were that the top floor apartments got very hot, which meant we had to keep the windows open to cool down in the summer. This alone was not an issue but it was the noise from the city center during the evening could be quite distracting. Parking was also limited and very expensive if you wanted to keep in in the underground parking location. There was parking available but this was 5 mins walk across the street.

How has the building management responded to any problems or issues you have raised:

They were quick to act and it felt that we were being listened too.

Please share one thing (or more) which you wish you had known before you moved in:

How hot the apartment would get in the summer. Would definitely need to purchase a AC to cope with the heat.

Please tell us about the good and bad aspects of living in your local area:

Great area, which has been recently upgraded with a bunch of restaurants, shops and now a shopping center. However, as everywhere in London, high crime rates (especially phone snatchers) and some issues with homeless people, due to a shelter nearby.

How has the building management responded to any problems or issues you have raised:

I honestly believe that the only reason why things are working in CLP is because of Alice - she is chasing all the time, making sure that our issues are resolved. Looking at our friends' experience in other Momento buildings, I honestly believe that she is the one making things work in CLP.

Please share one thing (or more) which you wish you had known before you moved in:

Very high temperatures during summer, which makes impossible to work during the day in the apartment. If we would have known, we might have chosen a different unit.

Please tell us about the good and bad aspects of living in your local area:

Elephant and Castle is a brilliant place to live. There's lots of green space nearby, plus a great range of shops and restaurants on the doorstep. Transport is excellent, with easy access to both the tube and plenty of bus routes. The only downsides are that phone theft is an issue in the area, so you need to stay aware when out and about, and there's a busy cycle lane right outside the building to watch out for when stepping out.

How has the building management responded to any problems or issues you have raised:

Brilliantly. Any issue I've raised has been sorted almost instantly, with repairs often done the same day. Alice and the team, and the night team including Aamir, are always quick, friendly and happy to help. Nothing is ever too much trouble.

Please share one thing (or more) which you wish you had known before you moved in:

How much of a difference a great on-site team makes! It's the thing you can't see on a viewing, and it's the best part of living here. On the practical side, keep your phone tucked away when walking around the area as phone theft does happen, and look both ways for the cycle lane right outside the building when you step out.

Please tell us about the good and bad aspects of living in your local area:

The location is very convenient, with a large supermarket , restaurants, cafes, a shopping centre and the train station nearby. However, the area around the building could be improved, as there is not enough landscaping or a children’s playground.

How has the building management responded to any problems or issues you have raised:

Building management has always responded helpfully and professionally to any issues we have raised and has done their best to resolve them promptly.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known more in advance about the heating and utility bills. The building is genuinely energy-efficient, which is a great advantage. The sound insulation is also very good, and I hardly ever hear my neighbours. Any technical issues are resolved quickly with the help of the building manager.