Please tell us about the good and bad aspects of living in your local area:

There are no bad aspects. All transport is under 5 minutes walk, the super markets & the park are all so convenient.

How has the building management responded to any problems or issues you have raised:

They respond quickly through the app which is what I’d expect from a building of this calibre. The important part is that the service is high quality. This is what makes living here important. Other places respond quickly but the work completed is not thorough.

Please share one thing (or more) which you wish you had known before you moved in:

All good. Every time I raise a ticket the response it urgent. Paul came on a Saturday and did an outstanding job and completed multiple things, even when he was only tasked with doing one. He went above and beyond what was asked and stayed late to get the jobs finished rather than pushing them back till Monday. Jose has also visited my apartment multiple times and hung my tv and helped me with furniture to make my apartment homely. Both of them have excellent attitudes and I’m grateful to have them help me.

Please tell us about the good and bad aspects of living in your local area:

Next to westfield and stratford station and handy for everything you need from food to entertainment.

How has the building management responded to any problems or issues you have raised:

quickly and efficiently with updates via the online app

Please share one thing (or more) which you wish you had known before you moved in:

How handy everything is , all you need is on the doorstep

Please tell us about the good and bad aspects of living in your local area:

Momento Hayes location is one of the strong advantage, just minutes from Hayes & Harlington Station, providing fast links to central London and Heathrow, along with convenient access to local shops, cafés, and parks. Hence it offers a high-quality living environment and is a fantastic option for anyone seeking a well-managed home in West London.

How has the building management responded to any problems or issues you have raised:

The on-site management team especially Sajid Lodha, has been super supportive, welcoming, easy to speak to, and always ready to assist, no matter how small or detailed the request may be. Whenever I’ve raised a question or reported a maintenance issue, it has been handled promptly and efficiently. The team’s quick turnaround and proactive approach have made living here smooth and worry-free. Communication is always straightforward and professional, which gives confidence that any concerns will be addressed without delay. Their dedication and responsiveness truly enhance the overall living experience, creating a comfortable and hassle-free environment for residents.

Please share one thing (or more) which you wish you had known before you moved in:

The development has delivered exactly what I was looking for in a home. From the beginning, it has lived up to expectations, with no unexpected issues or disappointments. Everything has run smoothly since I moved in, and the overall standard of the facilities, the efficiency of the management, and the convenience of the location have all contributed to a consistently positive living experience.

Please tell us about the good and bad aspects of living in your local area:

There is a good range of shops, restaurants and cafés nearby, offering both convenience and quality, and open spaces are well kept and pleasant to use. Transport links are generally reliable and make commuting easy, although peak times can sometimes be busy. Parking can occasionally be limited but overall traffic noise is manageable and the area feels safe and comfortable to live in

How has the building management responded to any problems or issues you have raised:

The building management has always responded promptly and taken care of all our requests. The repair and maintenance staff member, Mohammad, was amazing, he did a great job and was consistently professional, helpful, and courteous.

Please share one thing (or more) which you wish you had known before you moved in:

We also have access to the other Fizzy building, which is only about a 7-minute walk away, and we’re able to use all the amenities there. It’s a great bonus, with a spacious communal area that includes table tennis, a pool table, and a well-equipped gym, giving plenty of options for both relaxing and staying active.

Please tell us about the good and bad aspects of living in your local area:

Living in my local area is overall very enjoyable. There’s a good range of local shops, cafés, restaurants and bars, from independent stores to well-known chains, which makes everyday errands and socialising very convenient. There are also pleasant open spaces and parks nearby that are ideal for walks, exercise, and relaxing outdoors. Transport links are excellent, with multiple bus routes and good Underground access, making it easy to travel to other parts of the city. At peak times some services can be busy, but travel is generally reliable. Living on my street is comfortable. Parking is usually available, although it can be busier in the evenings. Bin collections are regular and well managed, and while there can be some traffic noise at times, it doesn’t significantly impact daily life. Overall, it’s a convenient and well-connected area to live.

How has the building management responded to any problems or issues you have raised:

Building management have responded very well to any problems or issues I have raised. Communication has always been clear and professional, and any concerns have been acknowledged promptly. Maintenance requests are handled efficiently, with updates provided throughout the process. In particular, Mimi from the management office has been extremely helpful, approachable and proactive in resolving issues, which has made the overall experience very reassuring.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how popular the building is, as some facilities and parking can be busier at peak times. I also would have liked to know more about the building’s processes and points of contact early on, although the management team were very helpful in explaining everything once I moved in. Overall, it’s been a positive experience and easy to settle in.