The Building
The building is well designed from the lobby, to the hallways and is very pleasing to live in. Onsite maintenance and friendly staff. The facilities to be made use of are fantastic. These include the following:
• Secure parking (additional cost).
• Password protected parcel room.
• 24-hour reception and security.
• Dog/ pet washing room.
• Fitness centre/ gym.
• Office/ work space.
Communal areas that can be used any time and can also be booked for private functions.
• Call rooms, for work.
• Conference room.
• Outside BBQ and seating area.
• Private cinema.
• Playroom.
• Dining room.
• A lounge.
• A games room
• The roof terrace.
The only drawback I find is that there is no resident portal or booking system other than emailing reception to book a room. This includes seeing in advance what rooms are booked for private functions. I believe this would benefit both staff and residents as this can be automated and have clear information for residents, there is also functionality in this system to log maintenance tickets. If there are any issues that require maintenance reception must be contacted.
Pros:
• Great facilities.
• Excellent communal areas.
• Onsite staff: 24-hour reception, security, and front desk staff. All of which are friendly and welcoming.
• Well designed, both functionality and aesthetically.
• Friendly residents.
Cons
• Lack of resident booking system for function rooms.

The Area
The area itself both in walking distance and driving distance is good with various stores within walking distance. From groceries, to coffee shops and pharmacies. There is a good variety in shops in the area. Within reasonable driving distance there is a good variety of pretty much everything. Groceries, restaurants, clothes stores, furniture stores. There is also a good park nearby which can be reached by walking along the canal which makes for a nice peaceful walk. There are also various areas nearby which makes for a nice few hours or day out.
Public transport in the area is great with bus stops and train lines in a short walking distance.
Pros:
• Variety in shops within walking distance.
• Great public transport in walking distance.
• Excellent variety of shops and facilities within reasonable driving distance.
• Easy to get to from a main road.
• Parks and lots to do in the area.
Cons
• Though temporary, the only drawback is a lot of construction in the area for the other buildings. I should imagine this place once finished in a few years will be great.

Please tell us what you like and dislike about this area:

Not enough characters, see below.

Please share one thing (or more) which you wish you had known before you moved in:

The communal areas are there to be made the most of!

What is the best feature of your home:

The facilities within the building, and location in the area is excellent.

4

Facilities

5

Design

4

Location

4

Value

5

Management

Please tell us what you like and dislike about this area:

The location is great – I love being near to the station and I love the fact I have supermarkets and fresh produce shops on my doorstep. I looove the new developments too that are planned over the next couple of years …Everything you need is right here.

Please share one thing (or more) which you wish you had known before you moved in:

I don’t think I can – when I was shown around everything was pointed out and discussed. Really appreciated it.

Security – The building is built with 24-hour security and CCTV. Only resident have access to enter the building guest are usually always buzzed in with a two-factor authorization. The buzzer has a 360-camera built in, so you are able to see who you buzz in properly. I think the idea is genius because the first security check is for delivery men to have access.

Our apartment is a stylish and modern 2-bedroom apartment in the Fizzy Hayes development. It has very luxury look. The kitchen is sleek, modern and well-equipped with a dish washer and oven. I have never had an issue with the amenities. The living area is cosy with loads of natural light from the multiple windows. The kitchen and living area are in one space however this is perfect for us, as we have a toddler, we can watch him while we prepare dinner. The space has all the amenities a young couple need washing machine, dishwasher, bathtub. The bathroom is vey modern. we have two bathrooms one ensuite and suite . they both have a stand-up shower that has the perfect shower head and pressure.

It features a nice cosy balcony with a view that offers residents the chance to socialise and a closed off courtyard that leads though the gym, that assist residence stay active. I love the rooftop and the courtyard so much; it is always so clean and properly managed. My wife and I spend a lot of time having picnic and taking walks there, this gives us a feel of peace and calmness. The parking here is convenient and easy, so when we have loads of shopping bags, we dont walk too far

World class service – The building comes with fast WIFI connection, the property management are very friendly ,helpful and professional. They are very responsive, efficient and prompt, they respond to email fast and attend to complains immediately, you will not find a better staff.

Please tell us what you like and dislike about this area:

My family and I have been a residence of Hayes fizzy about for about 2 years. At first, I was very sceptical about moving into a new building, but after viewing the property I was immediately sold on it and I think our decision to move here has been the best decision we have made. The moving process was very effortless. I have enjoyed every minute of us living here. It has been super convenient for us.

LOCATION – The Fizzy Hayes location is excellent it is a very accessible location; it is located in the centre of Hayes town. The building is an 8-minute walk from Hayes and Harlington station and bus station which connects to the city, which has been perfect for us as we wanted to break away from the hustle and bustle of London. The apartment is literally 5 mins work from town, where the shops, food market, restaurants, banks and post offices are located. This convivence has saved myself and my family a lot with transport fees. The surroundings areas are really pretty for a nice walk any time of the day.

COMMUNITY – Hayes fizzy is located in a safe and cultural location. It has a very diverse neighbourhood with different cultures and people, a lot of the people are very friendly, my friend once said to me why is everyone here always smiling. The sense of community in the building is very strong, one day I had a deadline and my charger stopped working, I mentioned this on the app and immediately someone told me they had an extra charger and gave it to me

Please share one thing (or more) which you wish you had known before you moved in:

The communal areas. The Hayes fizzy building has the most amazing communal areas I have ever seen in any building. They are always clean and well managed by the property development. Before I moved here, I didn’t not expect I would be meeting new people or chilling in the communal areas and social spaces. I celebrated my birthday at the rooftop garden, the view is absolutely gorgeous, The building organised a social distancing bbq party during the summer which was amazing especially with everything that happened this year, We were able see ourselves form out balcony dance and eat. This way a lot of us know know each other, even out kids know each other. I think that the joy of having a community and I am glad that fizzy hayes has all these social events for us

I can honestly say this is by far the best building I have ever lived in. I like that they are always willing to improve and make changes to certain parts of the building that improve the way of life of the residences and make it a pleasant place to live

If there is one thing you would change about your flat or property what would it be:

Central heating – The downside of central heating and vent is the inefficiency. circular heating pattern means your room is evenly heated at all times. it takes a while for us to be all warmed up, its works well but it isn’t as fast.

4

Facilities

4

Design

4

Location

5

Value

5

Management

Fizzy makes the claim of reinventing renting but its essentially a naïve and/or incompetent approach to it. The building itself is poorly and cheaply designed. The blinds constantly fall down, the design of the strange windows promotes insects, flooring isn’t level and is easily torn up, lift breaks at least twice a week, heating is inconsistent, unreliable water connection, balconies are designed in a way to promote mould etc.

This gets exaggerated with the ‘staff’ that are occasionally on site. Its a small time who are friendly but either they lack experience or lack support from higher up as they mainly just manage the social media outlets.

If you have a repair you’ll be asked to try and fix it yourself which can void the tenancy, If you have a query on how something works then you’ll be asked to ‘google it’, if you have a query on a contractual or legal basis then they’ll pass it around or give you some vague answer. I also received a sarcastic response from them when I raised a concern about noise they caused.

The issues aren’t just COVID related although they’ll obviously play that card first. We had issues the first day we moved in.

If you pay for parking (£100 a month for Hayes at time of writing) you’ll often see people tailing you in, its a ‘secure’ underground facility, so they can use it for free. Fizzy claim its monitored but this seems doubtful considering how many sneak in. Also there is a drug problem around the parking entrances as it is fairly secluded and despite many residents bringing this to Fizzys attention they dont seem too worried.

Another warning is the ‘furnished’ option. We were offered a fixed £100 a month for the entire tenancy that gets a basic set of IKEA furniture. So if you stay the full 3 years you’d be paying around 5 times what it would cost to purchase yourself. Safe to say we did not take this ‘offer’.

Please tell us what you like and dislike about this area:

Local area is quite run down. Road network is chaotic at best with alot of people running red lights. Local shops are not ideal. The nearest is a large Asda which is incredibly messy and busy at all times.

Local takeaways are good though and plenty of choice

Please share one thing (or more) which you wish you had known before you moved in:

The lack of on site staff and general low quality of the flats.

How has the building management responded to any problems or issues you have raised:

Its a small time who are friendly but either they lack experience or lack support from higher up as they mainly just manage the social media outlets.

If you have a repair you’ll be asked to try and fix it yourself which can void the tenancy, If you have a query on how something works then you’ll be asked to ‘google it’, if you have a query on a contractual or legal basis then they’ll pass it around or give you some vague answer. I also received a sarcastic response from them when I raised a concern about noise they caused.