Please tell us about the good and bad aspects of living in your local area:

I’ve now been living at Momento Hayes for a few months, and overall I’ve had a really positive experience. Moving somewhere new can sometimes feel a little strange at first, especially when you don’t know anyone around you, but one of the things I’ve really appreciated about Momento Hayes is how friendly and welcoming everyone has been.

How has the building management responded to any problems or issues you have raised:

The maintenance and repair service has also been very good in my experience. Whenever I’ve raised an issue or reported something that needed repairing, it has been dealt with quickly rather than being left for weeks. A special mention has to go to Emeric, who has been particularly helpful and responsive whenever I’ve needed something sorted. It’s reassuring to know that when you raise an issue, someone actually listens and takes action.

Please share one thing (or more) which you wish you had known before you moved in:

The amenities are another major highlight. The gym has been incredibly useful and is one of the things I appreciate most about living here. Having a gym on-site means I don’t need to pay for a separate gym membership, which has honestly saved me a significant amount of money. It’s also so convenient to be able to use the gym whenever I want without having to travel anywhere.

Please tell us about the good and bad aspects of living in your local area:

The building is located conveniently, close to either the DLR line or the Canary Wharf tube station. Great food around and very easy for pets with the local access to green space for the dogs.

How has the building management responded to any problems or issues you have raised:

I have not had any issues or problems, and through the leasing process, if there was any questions I had, they responded quickly and promptly. Very professional and great service.

Please share one thing (or more) which you wish you had known before you moved in:

In a positive way, I did not realize the total package this building had to offer. I only have since realized since moving in how nice it is to have a secure package room and community online app.

Please tell us about the good and bad aspects of living in your local area:

The building is close to Morrison and Lidle, which is convenient for grocery shopping. A nearby transportation station (Canning Town tube station). Nice location.

How has the building management responded to any problems or issues you have raised:

No problem and issues. All team members support high-quality services.

Please share one thing (or more) which you wish you had known before you moved in:

The soundproofing issue can be considered carefully. It will be noisy to stay near the main street and transportation hub if you open all the windows of the apartment all day.

Please tell us about the good and bad aspects of living in your local area:

Nine Elms is a very convenient area to live in. There are plenty of supermarkets, cafés and restaurants nearby, and public transport is easy to access. Battersea Power Station is also within walking distance, which is great for shopping and dining. The neighbourhood feels modern and well connected, while still being comfortable for everyday living.

How has the building management responded to any problems or issues you have raised:

The team has been very responsive whenever I’ve had questions or concerns. Abdo in particular has been extremely helpful and patient. He always follows up on my questions and makes an effort to find out the information I need, which I really appreciate.

Please share one thing (or more) which you wish you had known before you moved in:

I would recommend checking the exact layout, orientation and specific features of your apartment before moving in, as these can vary between units. If there is anything you are unsure about, it is worth asking the Bloom team in advance. In my experience, they have been very helpful in answering questions and providing additional information.

Please tell us about the good and bad aspects of living in your local area:

Overall, this is a very pleasant and convenient area to live in. There is a good range of local shops, supermarkets, cafés and restaurants within easy reach, as well as plenty of green and open spaces nearby. Transport links are excellent, making it easy to travel both locally and into central London.

How has the building management responded to any problems or issues you have raised:

They dealt with my issues very responsively and profesisonally

Please share one thing (or more) which you wish you had known before you moved in:

Great location, responsive team and a lovely place to live.