Please tell us about the good and bad aspects of living in your local area:

Many cool shops and food spots around, easy access to railway station and all other transport. Walking distance to city centre

How has the building management responded to any problems or issues you have raised:

Promptly and usually same day - very useful help if you’re a busy professional

Please share one thing (or more) which you wish you had known before you moved in:

None as I was explained everything before moving in

Please tell us about the good and bad aspects of living in your local area:

great for groceries, pubs and restaurants. Transport is great and it's also nice to be able to walk to the city.

How has the building management responded to any problems or issues you have raised:

They always respond immediately and they resolve it immediately

Please share one thing (or more) which you wish you had known before you moved in:

All insights were already shared by the great staff.

Please tell us about the good and bad aspects of living in your local area:

The building is very well located and lots of restaurants , bars, cafes and good connectivity . Never had any major issues and been comfortable so far.

How has the building management responded to any problems or issues you have raised:

Yes they have always responded and offered timely solutions.

Please share one thing (or more) which you wish you had known before you moved in:

No major feedback as such and all information can be obtained from reception.

Please tell us about the good and bad aspects of living in your local area:

Honestly hard to find any faults with the area - perfect location close enough to the city but far enough away - Lots of shops, tram stop right outside & only a couple minute walk to media city for nice food and bars. Parking available and as it’s off the road nice and quiet

How has the building management responded to any problems or issues you have raised:

I’m lucky in the fact that I’ve had very minimal issues in over a year but I had a toilet seat fixed within the day and I have locked myself out a few times which was quickly rectified.

Please share one thing (or more) which you wish you had known before you moved in:

I think you underestimate just how easy it is to get around the city from this location and also how easy it is to have pets here with the quays on your doorstep

Please tell us about the good and bad aspects of living in your local area:

Living here has been a fantastic experience. Everything you could possibly need is within easy walking distance, which makes daily life so convenient. Despite being located in Surrey rather than central London, the area has excellent amenities nearby. There are plenty of grocery stores, clothing shops, restaurants, and even a cinema just a short walk away. One thing I really appreciated was that even an emergency veterinary clinic was only around a 20-minute walk from the property, which was incredibly reassuring as a pet owner. The riverside is another highlight of the area, offering beautiful views and lovely walking routes to relax and unwind. Overall, the location combines convenience, accessibility, and a pleasant atmosphere, making it a great place to live.

How has the building management responded to any problems or issues you have raised:

The maintenance team is good. Whenever an issue is reported, they are quick to respond and typically take action within 24 hours. In many cases, problems are resolved on the same day, which demonstrates their commitment to providing a high standard of service and ensuring residents are comfortable. Their efficiency and proactive approach give residents confidence that any concerns will be addressed promptly and professionally.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I would have liked to know before moving in is that the building is completely keyless and physical fobs are not available upon request.