Award winner 2025
Facilities
Balcony
Communal gardens
Concierge
Gym
Lounge
Pet friendly
Resident events
Resident events
Useful to Know
- Rental price: £1,540-£2,450 pcm
Pricing shown is indicative and provided by Greystar. Please enquire for latest pricing.
- No. of beds: Studios, 2, 3 beds
- Availability: Yes
Awards
Location Award: 2025, 2024, 2023
Excellence Award: 2025, 2024, 2023
Management Award: 2025, 2024, 2023
Value Award: 2025, 2024, 2023
Facilities Award: 2025, 2024, 2023
Design Award: 2025, 2024, 2023
Facilities
Balcony
Communal gardens
Concierge
Gym
Lounge
Pet friendly
Resident events
Resident events
- Rental price: £1,540-£2,450 pcm
Pricing shown is indicative and provided by Greystar. Please enquire for latest pricing.
- No. of beds: Studios, 2, 3 beds
- Availability: Yes
Awards
Location Award: 2025, 2024, 2023
Excellence Award: 2025, 2024, 2023
Management Award: 2025, 2024, 2023
Value Award: 2025, 2024, 2023
Facilities Award: 2025, 2024, 2023
Design Award: 2025, 2024, 2023
Example Properties
Charter Place, TW3
See how residents rate this development
262 total reviews
Viewing 1-5 out of 262
Greg (Tenant)
Verified Resident
Charter Place, TW3
Aug 2025
Well-Designed, Comfortable Living with Reliable Management.
Greg (Tenant)
Verified Resident
Charter Place, TW3
Aug 2025
Please tell us about the good and bad aspects of living in your local area:
Living in my local area offers a good balance of convenience and comfort. There’s a decent range of local shops, cafés, and restaurants nearby, including a few hidden gems that serve excellent food. The bars are friendly and not too noisy, and there are some lovely open spaces and parks ideal for walks, picnics, or jogging. Public transport is generally reliable, with buses and trains connecting well to the city centre, although delays do happen occasionally during peak times. Most essential services are within walking distance, which adds to the area’s convenience. My street is relatively quiet, with a good community feel. Parking can be a challenge during weekends, but it’s usually manageable. Bin collections are regular, and there’s little to no anti-social behaviour. While there is some traffic noise during rush hours, it’s not overly disruptive. Overall, it’s a pleasant place to live.
How has the building management responded to any problems or issues you have raised:
The building management has generally responded promptly and professionally to any issues raised, keeping communication clear and helpful throughout. Rad and Sorin. I'm impressed with how quickly they came and fixed the problem in my apartment. They're always happy to help. There's nothing they can't handle. I am very grateful for your help.
Please share one thing (or more) which you wish you had known before you moved in:
I was pleasantly surprised by how smooth the move-in process was and how helpful the management team turned out to be. Everything was well-organised, and any initial questions were answered quickly. I also didn’t expect the building to be so well soundproofed – it really adds to the comfort of living here. A great bonus is how clean and well-maintained the communal areas are, which you might not fully appreciate during a short viewing. I wish I had known how warm the flat can get during the summer months, especially on the upper floors. It’s something that’s hard to notice during a short viewing.

M Ali (Tenant)
Charter Place, TW3
Aug 2025
Amazing development and staff. As a tenant people mostly complain about landlords and maintenance of properties but in place the maintenance team makes it very simple and they always do an outstanding job. Mr Rad, Mr Karim and Mr Sorin always give 5 star service
M Ali (Tenant)
Charter Place, TW3
Aug 2025
Please tell us about the good and bad aspects of living in your local area:
Very convenient location. High street is just around the corner. Train station is 3 mins walk away. Bus stop is just at the door stop. Amazing restaurants and cafes right around the building and Amazon fresh is just next door with all fresh items at a very convenient price. All pros no cons
How has the building management responded to any problems or issues you have raised:
Prompt, on time and always given a solution. I m always acknowledged
Please share one thing (or more) which you wish you had known before you moved in:
There is just a parking issue for visitors and tenants as there is limited parking.
Manager response
Dear M Ali, Thank you so much for taking the time to share such a thoughtful and detailed review. We’re absolutely delighted to hear that your experience in the development has been so positive and that both the facilities and our team have met, and hopefully exceeded your expectations. We’re especially pleased to hear your kind words about Mr. Rad, Mr. Karim, and Mr. Sorin. It’s always incredibly rewarding to see their hard work and commitment recognized, and we will be sure to share your praise with them directly. They, along with our concierge and wider management team, are truly dedicated to maintaining a high standard of service, and your acknowledgment means a great deal to all of us. It’s also wonderful to know that the building’s design, location, and amenities have added to your overall experience, and we couldn’t agree more about the convenience of the surrounding area. We do appreciate your feedback regarding parking availability. While space is limited, we are continuously exploring ways to improve this aspect of the tenant experience where possible, and your input is valuable in shaping future considerations. Once again, thank you for your kind review. We're grateful to have you as part of our community and remain committed to ensuring your continued comfort and satisfaction. Warm regards, Valentina Cassara Community Manager
Posted by
Camilla Fabi, Assistant Manager
Aug 2025
Kavi (Tenant)
Verified Resident
Charter Place, TW3
Jul 2025
Safe and well maintained
Kavi (Tenant)
Verified Resident
Charter Place, TW3
Jul 2025
Please tell us about the good and bad aspects of living in your local area:
Living here os best experience ever all things are just walk away. There are also several well-maintained open spaces and parks, great for walks, picnics, and outdoor activities. Public transport is fairly convenient with frequent buses and a nearby train station.
How has the building management responded to any problems or issues you have raised:
Sorin has been very helpful with several maintenance issues. He is calm, professional, and always completes his work thoroughly and efficiently. His support has made a real difference, and he consistently responds to problems in a timely and reliable manner.
Please share one thing (or more) which you wish you had known before you moved in:
Please share one thing (or more) which you wish you had known before you moved in Good or bad, any insights which you couldn't get from a typical viewing or tips you would share with a new neighbour are highly valued by our community.
Manager response
Dear Kavi, Thank you for taking the time to share such detailed and thoughtful feedback about your experience at Charter Place. We’re absolutely delighted to hear that you’ve been enjoying your time in the development and that the design, facilities, and management have met your expectations. I’s wonderful to know that the clean communal areas, attractive landscaping, and modern apartment layouts have made a positive impression. We're also glad the on-site amenities, such as the gym and shared garden, have added value to your living experience. Your comments about the local area are equally appreciated, it's great to hear that the nearby parks, open spaces, and convenient transport links have contributed to making your time here enjoyable and accessible. We’re especially pleased to hear about the excellent support you’ve received from Sorin. His professionalism, calm manner, and reliable approach to maintenance issues are qualities we value highly, and we will be sure to share your kind words with him. We also appreciate your openness in sharing thoughts for future residents. Insightful feedback like yours is incredibly valuable not only to us, but to the wider community as well. Should you need any assistance in the future or have further suggestions, please don’t hesitate to reach out. Warm regards, Valentina Cassara Community Manager
Posted by
Valentina Cassara, Manager
Aug 2025
Tarun Maddhi (Tenant)
Charter Place, TW3
Jul 2025
Loving the stay here.
Tarun Maddhi (Tenant)
Charter Place, TW3
Jul 2025
Please tell us about the good and bad aspects of living in your local area:
prime location, accessible to grocery shops, movie theaters, closer to high street, train station, airport.
How has the building management responded to any problems or issues you have raised:
Very responsive, requests have been dealt effectively by RAD. He was efficient and resolved the issues.
Please share one thing (or more) which you wish you had known before you moved in:
parking slots are not available. i wish we would have a parking slot for our apartment
Manager response
Dear Tarun, Thank you so much for taking the time to share your thoughtful review of your experience living in our community. We’re truly pleased to hear your positive feedback regarding the facilities, attentive security staff, spacious rooms, quality furnishings, and the efficiency of our maintenance team. It’s wonderful to know you’re enjoying the design and comfort of your home, especially the balconies during the summer months. We also appreciate your kind words about our location and your acknowledgment of RAD’s responsiveness and professionalism. We are proud to have a team committed to delivering prompt and effective service to all our residents. Your comment regarding parking availability is well noted. While we currently have limited parking, we fully understand how important this feature is and are continuously exploring potential ways to improve residents' experience in this area. Once again, thank you for your valuable feedback. Should you have any further suggestions or require any assistance, please don’t hesitate to reach out. Wishing you continued comfort and enjoyment in your home. Warm regards, Valentina Cassara Community Manager
Posted by
Valentina Cassara, Manager
Aug 2025
Mabel Chew (Tenant)
Charter Place, TW3
Jul 2025
Very good experience
Mabel Chew (Tenant)
Charter Place, TW3
Jul 2025
Please tell us about the good and bad aspects of living in your local area:
It’s very good and the people around me are very friendly. The bin collections are very organised and there’s no traffic noise.
How has the building management responded to any problems or issues you have raised:
The building management is very organised and resolves issues in a timely manner.
Please share one thing (or more) which you wish you had known before you moved in:
I was informed of everything that I would experience.
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These reviews are the subjective opinion of a HomeViews user and not of HomeViews
Charter Place, TW3
Ranked 1st out of 10 in Hounslow
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