Rental Only
Award winner 2023

Charter Place, TW3

1st

Ranked 1st out of 9 in Hounslow

By Greystar

4.60

(151 reviews)

Charter Place is an INSTRATA Lifestyle Residence, managed by Greystar. It features a collection of studios, one, two, and three-bedroom rental homes. Residents have access to an onsite gym, lounge, a private dining room, and co-working spaces. In addition, Charter Place is only a short walk away from Hounslow East Underground station.

Facilities

  • Balcony

  • Communal gardens

  • Concierge

  • Gym

  • Lounge

  • Pet friendly

  • Resident events

Useful to Know

  • Rental price: £1,540-£2,450 pcm
  • No. of beds: Studios, 2, 3 beds
  • Availability: Yes

Awards

  • Excellence Award: 2023, 2022

  • Design Award: 2023, 2022

  • Facilities Award: 2023, 2022

  • Location Award: 2023, 2022

  • Value Award: 2023, 2022

  • Management Award: 2023, 2022

  • Company logo for Greystar

Example Properties

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Latest Reviews

4.60

151 total reviews

Stats

Overall

4.60

Facilities

4.64

Design

4.62

Location

4.46

Value

4.37

Management

4.52

Viewing 1-5 out of 151
Excellent and very happy overall.

Nagasaiteja (Tenant)

Verified Resident

Mar 2024

The Chater Place is very modern and homely. The facilities are perfect, especially the gym, extremely good equipment and it is also very spacious. The building is also very secure with high security, I feel very safe and if there’s any issues the staff listen and act straight away

Please tell us about the good and bad aspects of living in your local area:

I am happy choosing charter place, great location, very good management which responds on time, great facilities like gym and lounge that allows 24/7. Everything is accessible from restaurants, shops, high street, bus station, underground tube station.

How has the building management responded to any problems or issues you have raised:

Al-Karim and Sorin Management team was very helpful they solved my problem within hours.

Please share one thing (or more) which you wish you had known before you moved in:

The location is perfect and always quiet inside the flat but so close to everything including shops and grocery stores.

5

Facilities

5

Design

5

Location

5

Value

5

Management

Manager response

Dear Nagasaiteja, Thank you so much for taking the time to share your feedback about your experience at Chater Place. We're delighted to hear that you've found our facilities, location, and management to your satisfaction. Providing a modern and homely environment where residents feel safe and comfortable is our top priority, and we're thrilled that you've had such a positive experience with us. We appreciate your kind words regarding our responsive management team. We're committed to addressing any issues promptly to ensure that our residents have a seamless living experience. Thank you once again for choosing Chater Place as your home. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted by

Michael Goldstone, Community Manager

Apr 2024


Very good team

Kanchana (Tenant)

Verified Resident

Jul 2024

Their service is very nice. They will respond immediately to any queries and requests. Maintenance team is very nice. Nice and friendly service. Nice team and great customer service and great support from the team and staff members. Friendly neighbours

Please tell us about the good and bad aspects of living in your local area:

It’s a very nice place . It is near to bus station and to restaurants and to railway station as well . Everything is good

How has the building management responded to any problems or issues you have raised:

They will respond immediately and very nice service

Please share one thing (or more) which you wish you had known before you moved in:

Very good maintenance and nice team and responsive team

5

Facilities

5

Design

5

Location

5

Value

5

Management


I would give an excellent status for the Charter Place when compared to my previous place of stay.

Darish Antony (Tenant)

Verified Resident

Jul 2024

Facility wise, I can’t complain anything at the moment. It meets all aspects when it comes to safety and security. Also provides great opportunity in socialising with others. And the big positive is the availability of reception where we can get every support then and there.

Please tell us about the good and bad aspects of living in your local area:

The area is totally accessible for both rail and road transport. The only concern is the unavailability of the visitors parking space. Otherwise the area provides amazing facilities.

How has the building management responded to any problems or issues you have raised:

Yes indeed.Always had a positive response whenever being approached.

Please share one thing (or more) which you wish you had known before you moved in:

The best thing is the upgraded technology who’s is being followed in the maintenance of the building and so it ensures safety of the tenants.

5

Facilities

5

Design

5

Location

5

Value

5

Management

Review image for review 94e172d0-d0aa-4c47-b2ac-2d031fbb6f55

Come live here, it's wicked.

Jay Iglesias (Tenant)

Verified Resident

Jun 2024

Everything is attended to in a timely manner, the manager Zaned has come in and really gelled the team well together. The neighbors are friendly, everyone is used to seeing each other around so it feels home like, lots of kids running around but everyone is respectful with the common areas. The maintenance team work well together, good guys, they are on it.

Please tell us about the good and bad aspects of living in your local area:

Transport links are very close, you can be in central London in 20 minutes with the train station around the corner. Heathrow airport is 15 minutes away via car.

How has the building management responded to any problems or issues you have raised:

They get right on it, just remember to report it in writing or via the site, they are busy people they are not gonna remember everything they hear.

Please share one thing (or more) which you wish you had known before you moved in:

How far from family this actually is, being a person that sees my neurologist a lot, this place is too far from him. Also my friends drive from south London, takes them over an hour on F1 Sundays.

4

Facilities

5

Design

5

Location

5

Value

5

Management

Manager response

Thank you, Jay! We're thrilled to hear you're enjoying your time here. It's great to know our team is making a positive impact. We appreciate your feedback and look forward to continuing to provide a welcoming and well-maintained community. Charter Place Team

Posted by

Camilla Fabi, Community Manager

Jul 2024


Great apartment.

Amol (Tenant)

Verified Resident

Jun 2024

Charter place provide good flat design structure with great amenities. They provide a good security, maintenance staff, Cleaning. All staff is very helpful. Their facilities includes gym, lounge also they arranged events for the residents. Main high street it's in 2 min walking only. And we have supermarket and office shops near. Amazon fresh is in same building only. They provide in-house mini shop so we can buy essential items and we can rent the items like cleaning stuff, chair, games etc. In charter place they provide separate big room for the parcels and also we have secure locker as well for secure delivery.

Please tell us about the good and bad aspects of living in your local area:

Very nice place.It is close to a bus station and a tube station. Everything is within walking distance. They organized lovely events for residents. The maintenance team is professional and very helpful. Sorin and Callum resolved my flat issue quickly. Sonia is also very responsive and helpful. Such friendly and amazing staff.

How has the building management responded to any problems or issues you have raised:

The management team is very helpful and professional. Callum and Sorin resolved my flat issues very effectively.

Please share one thing (or more) which you wish you had known before you moved in:

The design of the building is very good and the flats are very spacious. We have a podium area that we use for the Charter Place social events, and it is good for all of us in the summer we can sit together and enjoy sunny days inside the Charter Place. 

5

Facilities

5

Design

5

Location

5

Value

5

Management

Manager response

Dear Amol, Thank you for your detailed and positive review! We are delighted to hear that you are enjoying the flat design, amenities, and services at Charter Place. It's great to hear specific praise for our staff members. Sorin, Callum, and Sonia will be pleased to know that their efforts have made a positive impact on your living experience. We take pride in our team's professionalism and responsiveness. Thank you for recommending us! We are always here to assist and enhance your living experience, so please feel free to reach out if there’s anything more we can do for you. Warm regards, Charter Place Team

Posted by

Camilla Fabi, Community Manager

Jul 2024


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These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Charter Place, TW3

1st

Ranked 1st out of 9 in Hounslow

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