Company
Website: www.ila.rent
No. of developments: 11
- Development locations: London, North West England, West Midlands, Yorkshire and the Humber
HomeViews Awards
Awards displayed are those earned by the Company in the past 24 months
7 Excellence Awards
8 Design Awards
8 Facilities Awards
7 Location Awards
8 Value Awards
8 Management Awards
Company
Website: www.ila.rent
No. of developments: 11
Development locations: London, North West England, West Midlands, Yorkshire and the Humber
HomeViews Awards
7 Excellence Awards
8 Design Awards
8 Facilities Awards
7 Location Awards
8 Value Awards
8 Management Awards
Developments by ila
Viewing 1-5 out of 11

Pall Mall Press, L3
Award winner 2025
4.75
(165 reviews)
Ranked 6th out of 31 in Liverpool

Swan Street House, M4
Award winner 2025
4.74
(113 reviews)
Ranked 7th out of 70 in Manchester

Equipment Works, E17
Award winner 2024
4.38
(106 reviews)
Ranked 3rd out of 13 in Walthamstow

Hairpin House, B12
Award winner 2024
4.75
(86 reviews)
Ranked 15th out of 43 in Birmingham

Sherborne Place, B16
Award winner 2024
4.65
(85 reviews)
Ranked 9th out of 43 in Birmingham
Page 1 of 3
See how residents rate developments by ila
Some reviewers were offered an incentive for an honest review, regardless of rating
Developments by ila
Experience
4.6
Value
4.4
Location
4.7
Facilities
4.5
Management
4.6
Design
4.6
Viewing 1-5 out of 644
Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.
WyHard (Tenant)
Verified Resident
Hairpin House, B12
Sept 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Conveniently Located Home
WyHard (Tenant)
Verified Resident
Hairpin House, B12
Sept 2026
Please tell us about the good and bad aspects of living in your local area:
Centrally located with a bus service outside the building that takes you into the city centre within a few minutes, where there are two train stations from which you have access to anywhere in the country. There is also a coach station nearby that will take you directly to Birmingham, Heathrow and Gatwick airports. While there are 2 corner shops in the area, needs a supermarket. It desperately needs visitor parking.
How has the building management responded to any problems or issues you have raised:
Requests are dealt with in a timely manner, especially by the Property Manager.
Please share one thing (or more) which you wish you had known before you moved in:
I can't think of anything at present. I really enjoyed living at Hairpin.
Reviewer was offered an incentive for an honest review, regardless of rating
Liam (Tenant)
Verified Resident
Swan Street House, M4
Sept 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Great location and staff
Liam (Tenant)
Verified Resident
Swan Street House, M4
Sept 2026
Please tell us about the good and bad aspects of living in your local area:
Great location with super friendly staff, security 24/7 which makes it feel safe at all times. Shout out to Holly in the team who is so helpful and welcoming and answers all questions we have regarding our tenancy.
How has the building management responded to any problems or issues you have raised:
Always managed to reach a solution with any of our problems but there hasn’t been many issues so far as it is well organised team and company
Please share one thing (or more) which you wish you had known before you moved in:
It can be sometimes loud at weekends at night when surrounding bars are playing music but being on higher floors makes it not as bad. This is only really an issue when windows are open but once closed you can’t really hear the noise. I guess living in a very busy and social area there is bound to be noise
Reviewer was offered an incentive for an honest review, regardless of rating
Andrew B (Tenant)
Unverified
Swan Street House, M4
Sept 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Swan Street Housing
Andrew B (Tenant)
Unverified
Swan Street House, M4
Sept 2026
Please tell us about the good and bad aspects of living in your local area:
Local shops, restaurants and bars are all top. Traffic noise isn’t bad at all, but we are on the 22nd floor.
How has the building management responded to any problems or issues you have raised:
Always been quick to fix stuff which is good, very useful.
Please share one thing (or more) which you wish you had known before you moved in:
How dusty the flat can sometimes get, but I guess this comes with being where we are located.
Reviewer was offered an incentive for an honest review, regardless of rating
Dan C (Tenant)
Verified Resident
Swan Street House, M4
Sept 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Josh and Ruby are really great
Dan C (Tenant)
Verified Resident
Swan Street House, M4
Sept 2026
Please tell us about the good and bad aspects of living in your local area:
Lots of nice shops and restaurants within a short walk. Really close to Victoria station and tram stops.
How has the building management responded to any problems or issues you have raised:
Maintenance requests have been handled really quickly.
Please share one thing (or more) which you wish you had known before you moved in:
The building has good access to so many good shops and restaurants, the arndale being so close is really handy.
Manager response
Hi Dan, thank you for your lovely feedback. We're delighted to hear you're enjoying the building, facilities, and local area. We'll be sure to pass your kind comments on to Josh and Ruby, and we're pleased that the maintenance team and parcel service have helped make your experience a positive one. Thanks again for being part of our community.
Posted by
Jaye Best, Resident Services Manager
Sept 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Mehdi (Tenant)
Unverified
Swan Street House, M4
Sept 2026
Reviewer was offered an incentive for an honest review, regardless of rating
Great location and a really well-managed development
Mehdi (Tenant)
Unverified
Swan Street House, M4
Sept 2026
Please tell us about the good and bad aspects of living in your local area:
The area is a great place to live, with plenty of shops, restaurants, cafés and bars within easy walking distance. Transport links are very convenient and make getting around straightforward. The surrounding streets are generally clean and well maintained, and despite being close to lots of amenities, noise has never been a major issue. Overall, it feels safe, convenient and very well located.
How has the building management responded to any problems or issues you have raised:
Building management have always been responsive and helpful whenever I’ve raised an issue. Communication has been clear, and any maintenance or other problems have generally been dealt with quickly and professionally.
Please share one thing (or more) which you wish you had known before you moved in:
I was pleasantly surprised by how convenient and easy the development is to live in. Everything is close by, the building is well maintained and it feels secure. I’d probably just say it’s even better located than it initially seems from a viewing.
Reviewer was offered an incentive for an honest review, regardless of rating
Page 1 of 129
These reviews are the subjective opinion of a HomeViews user and not of HomeViews



