ila

5224.56

ila

Asks for reviews – good or bad

Company

  • Website: www.ilivearound.com

  • No. of developments: 10

  • Development locations: London, North West England, West Midlands, Yorkshire and the Humber

HomeViews Awards

  • 7 Excellence Awards

  • 8 Design Awards

  • 8 Facilities Awards

  • 7 Location Awards

  • 8 Value Awards

  • 8 Management Awards

Developments by ila

Viewing 1-5 out of 10

Rental Only
Award Winner 2025

Pall Mall Press, L3

Award winner 2025

4.72

4.72

(143 reviews)

Pall Mall Press is a brand-new rental neighbourhood in Liverpool, offering Studio, One-, Two- and Three-Bedroom apartments. Experience thoughtfully designed amenities with reception and concierge services, spaces for co-working, communal roof top and courtyard garden.
5th

Ranked 5th out of 30 in Liverpool

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Rental Only
Award Winner 2024

Equipment Works, E17

Award winner 2024

4.36

4.36

(91 reviews)

Equipment Works, newly managed by ila as of 23rd December 2024, offers premium studio, one, two and three bedroom apartments to rent in Walthamstow. Just moments from Blackhorse Lane tube, you can enjoy the tranquillity all while staying connected to the city. Additionally, residents at Equipment Works benefit from a 24/7 onsite team and a number of amenities. Residents have access to a communal lounge, screening room, games room, co-working spaces and private gym. You can be strolling South Bank in 25 minutes, and the King's Cross St Pancras Eurostar terminal is only 15 minutes away when you need a break from London living. Equipment Works was previously managed by Greystar.
3rd

Ranked 3rd out of 12 in Walthamstow

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Rental Only
Award Winner 2024

Hairpin House, B12

Award winner 2024

4.77

4.77

(80 reviews)

Hairpin Home offers cosy communal lounges, quiet co-working spaces and a concierge team on-hand 24/7. And it’s all just a hair’s breadth away from the city centre. Modern brand new one- or two-bedroom apartments. Each featuring a fully fitted kitchen including a dishwasher and spacious en suite and/or bathroom. In addition, just a 10-minute walk away from Birmingham city centre, Hairpin House makes the ideal home for anyone seeking spirited scenes in the UK’s second largest city.
13th

Ranked 13th out of 42 in Birmingham

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Rental Only
Award Winner 2024

Sherborne Place, B16

Award winner 2024

4.66

4.66

(80 reviews)

Sherborne Place is newly managed by ila, who took over from the previous management company, Native on 14th August 2023. The Neighbourhood offers 230 apartments balancing the buzz of inner city living with the tranquillity of waterside living. Offering a range of 1 and 2 bedroom, unfurnished and furnished apartments, the friendly on site team are in place to welcome residents and to provide support during residency.
15th

Ranked 15th out of 42 in Birmingham

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Rental Only
Award Winner 2025

Swan Street House, M4

Award winner 2025

4.73

4.73

(54 reviews)

In the heart of Manchester's vibrant Northern Quarter, Swan Street House offers stylish new build apartments with luxury amenities including a roof top terrace overlooking the city, workout studio, and communal resident lounge and cinema room. Enjoy a community living experience nestled in the very heart of the city centre.
6th

Ranked 6th out of 68 in Manchester

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See how residents rate developments by ila

This company is rated 4.56 out of 5.00.
4.56

522 total reviews

This all-time rating combines reviewer scores for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of each review.

Some reviewers were offered an incentive for an honest review, regardless of rating

10

Developments by ila

Experience

4.6

Value

4.4

Location

4.6

Facilities

4.5

Management

4.6

Design

4.6

Viewing 1-5 out of 522

Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.

Tenant (Tenant)

Verified Resident

Hairpin House, B12

Mar 2026

Reviewer was offered an incentive for an honest review, regardless of rating

5
5
This is rated 5.00 out of 5.00.
5

Lovely place to live whilst at university.

Tenant (Tenant)

Verified Resident

Hairpin House, B12

Mar 2026

Please tell us about the good and bad aspects of living in your local area:

There are many corner shops and convenience stores in the area and a larger supermarket is only a 20 minute walk away so very handy. Transport links are good with new street station relatively close by and a bus stop just outside of the building. Parking is not great being permit only and no guest parking is available on site which makes guest visiting difficult. The street is not the cleanest and is not the most amazing area but the building itself is lovely and feels very safe.

How has the building management responded to any problems or issues you have raised:

We have not needed to raise any issues but when we moved in all questions were answered and maintenance requests are dealt with in a timely manner.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known there is no guest parking available. It says guest parking on the ila app so would have been nice to know this is not available here.


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

Florence (Tenant)

Unverified

Equipment Works, E17

Mar 2026

Reviewer was offered an incentive for an honest review, regardless of rating

5
5
This is rated 5.00 out of 5.00.
5

Equipment Works

Florence (Tenant)

Unverified

Equipment Works, E17

Mar 2026

Please tell us about the good and bad aspects of living in your local area:

The overall environment and surrounding of the residential property is satisfactory. The law and order is secure. Parking availability is sufficient. Traffic noise does not exist. Local amenities are offered nearby.

How has the building management responded to any problems or issues you have raised:

Overall satisfactory with replies and polite attitude. The clubhouse is clean and cosy.

Please share one thing (or more) which you wish you had known before you moved in:

More about local amenities eg map, cafes, supermarkets.


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

Anna & Charcoal (Tenant)

Verified Resident

Hairpin House, B12

Mar 2026

4
4
This is rated 4.00 out of 5.00.
4

A place where you feel like home

Anna & Charcoal (Tenant)

Verified Resident

Hairpin House, B12

Mar 2026

Please tell us about the good and bad aspects of living in your local area:

It is a short walking distance to the city centre where you would find the best eateries, top shops and entertainments that you can easily spend a whole day there.

How has the building management responded to any problems or issues you have raised:

Issues with our apartment are usually dealt promptly. I can recall one occasion when our door lock failed to work; it was late at night so there was very little the team could do but wait for it to be fixed the next day. I was reassured by the night staff that he would keep on eyes on our flat and he would come up to the flat and help anytime we felt he was needed. To this day, we are still grateful for that little extra comfort we were given.

Please share one thing (or more) which you wish you had known before you moved in:

I believe that it would be useful to let potential tenants know that this is a pet-friendly building so that people are aware that they will run into furry four legs. As a pet owner myself, I can proudly say that we are highly disciplined pet owners.

Manager response

Thank you so much for your thoughtful and detailed feedback. We’re delighted to hear that the 24/7 on-site team helps you feel secure and supported, and that you’re enjoying the rooftop gardens and communal spaces—it's great to know they’re making a positive difference, especially for working from home. It’s also wonderful to hear that you’re making the most of the location and everything the city centre has to offer. We appreciate your helpful suggestion about highlighting the pet-friendly nature of the building. Transparency is important to us, and your feedback will certainly be taken into account to better inform future residents. Thank you as well for sharing your experience with our team during the door lock issue. We’re really pleased that our staff were able to provide reassurance and support during that time—it’s exactly the level of care we aim to deliver. We truly value your recommendation and are grateful for your kind words.

Posted by

Emma Burrows, City Manager - Birmingham

Mar 2026


HomeViews

Ghazala (Tenant)

Unverified

Hairpin House, B12

Mar 2026

5
5
This is rated 5.00 out of 5.00.
5

Hairpin House is a great place to live with many facilities for working from home a garden terrace and many other places to sit and unwind.

Ghazala (Tenant)

Unverified

Hairpin House, B12

Mar 2026

Please tell us about the good and bad aspects of living in your local area:

The area is close to the city centre and in particular the bullring only a 10-15 min walk. There is a very popular restaurant along the road which is really ideal. There are also small convenience stores with one just a 5 min walk away. There is visitor parking on the street behind hairpin house Warwick street which is ideal for any visitors.

How has the building management responded to any problems or issues you have raised:

The management is always on hand for any queries and questions the residents have.

Please share one thing (or more) which you wish you had known before you moved in:

I would have preferred a few bays for visitor parking even if there is a small charge. It just makes it ideal and convenient when visitors esp those with young children visit.

Manager response

Thank you for your detailed feedback—we really appreciate you taking the time to share your experience. We’re pleased to hear that you feel safe and well-supported, and that the on-site security and gated access contribute positively to your peace of mind. It’s also great to know that the location, nearby amenities, and proximity to the city centre have been beneficial for you. We’re glad our management team has been responsive and helpful when addressing any queries or issues—this is something we always strive to maintain. We also appreciate your suggestion regarding visitor parking. We understand how important convenience is for residents and their guests, especially for families, and we will take this feedback into consideration for future improvements. Thank you again for your recommendation and for sharing your thoughts.

Posted by

Emma Burrows, City Manager - Birmingham

Mar 2026


HomeViews

ST (Tenant)

Verified Resident

Hairpin House, B12

Mar 2026

5
5
This is rated 5.00 out of 5.00.
5

Hairpin house

ST (Tenant)

Verified Resident

Hairpin House, B12

Mar 2026

Please tell us about the good and bad aspects of living in your local area:

Close distance to central area with lots of shops and restaurants. Easy to get to train stations and coaches.

How has the building management responded to any problems or issues you have raised:

Quick fix with issues equipments such as laundry machines with regular check up

Please share one thing (or more) which you wish you had known before you moved in:

Friendly staffs who are always ready to help with any issues

Manager response

Thank you so much for sharing your lovely feedback! We’re really glad to hear that you’ve enjoyed the events, found our team approachable, and felt comfortable using the study spaces, conference rooms, and rooftop garden. It’s great to know the location and transport links have made things even more convenient for you too. We’re especially happy that our team has been able to support you quickly whenever issues have come up—your kind words mean a lot to us. We’re always working to keep the building clean, welcoming, and running smoothly, so it’s wonderful to hear that this has made a positive difference in your experience. Thank you again for taking the time to share your thoughts—and for recommending us! We truly appreciate it. If there’s ever anything more we can do to make your stay even better, we’re always here to help.

Posted by

Mark Collins, Assistant Community Manager

Mar 2026


HomeViews

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These reviews are the subjective opinion of a HomeViews user and not of HomeViews