Please tell us about the good and bad aspects of living in your local area:

It’s so easy to get around, nothing is more than 15 minutes away. Great public n transport links too

How has the building management responded to any problems or issues you have raised:

They have responded very quickly and it’s easy using the app

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had know about all the lounges and dining room use

Please tell us about the good and bad aspects of living in your local area:

Area is good but this isn’t anything to do with swan street hse, there’s plenty of flats in this area

How has the building management responded to any problems or issues you have raised:

Barely anything, just found it’s constantly not their fault

Please share one thing (or more) which you wish you had known before you moved in:

Like I said I would just avoid, the building management aren’t interested in you they don’t reply to emails or WhatsApp or answer the phone 99% of the time unless you use the dial option that’s meant to be for sales

Please tell us about the good and bad aspects of living in your local area:

One of the best things about the area is how central and convenient it is. There are plenty of shops, cafés, restaurants, and gyms nearby, and it’s easy to get around using public transport or by walking.

How has the building management responded to any problems or issues you have raised:

The building management have generally been responsive and helpful whenever I’ve raised issues. Most maintenance requests or questions were acknowledged quickly, and communication was usually clear throughout the process. Staff have been approachable and professional, which made it easier to resolve problems without too much stress.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I would recommend before moving in is getting familiar with the local area and nearby amenities early on, as there are plenty of useful shops, transport links, and places to eat within walking distance.

Please tell us about the good and bad aspects of living in your local area:

Super close to the tube and the wetlands for walks. Unfortunately dogs aren’t allowed but you can walk them down the canal close by. A couple of nice cafes and the breweries but no pubs . Some traffic noise in balcony but nothing of concern at night.

How has the building management responded to any problems or issues you have raised:

Some of them , yes. It is much better now with new management. Was hard to get a response during team changes.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that current residents would not be favoured for loyalty when it comes to yearly renewals and that instead concessions are only offered to new people coming in

Please tell us about the good and bad aspects of living in your local area:

Local area is quite industrial but surrounded by numerous corner shops with some be open 24/7. Very quiet area as well. Street parking is available but limited. Digbeth court car park however is a 3 minute walk away. Never had issues with anti social behaviour or noise. The area is warehouse heavy but similar rental communities are up and coming.

How has the building management responded to any problems or issues you have raised:

Problems are dealt with swiftly and commutation is transparent and reliable. You can speak to the team directly at the concierge and report maintenance issues via the ila app.

Please share one thing (or more) which you wish you had known before you moved in:

Private guarantors aren’t accepted. Really annoying that I have to pay a monthly fee of just under £100 for practically nothing. I understand the need for them is dependent on income but I had a willing guarantor in place. If this was an option I would have an extra bill.