ila

6424.58

ila

Asks for reviews – good or bad

Company

  • Website: www.ila.rent

  • No. of developments: 11

  • Development locations: London, North West England, West Midlands, Yorkshire and the Humber

HomeViews Awards

  • 7 Excellence Awards

  • 8 Design Awards

  • 8 Facilities Awards

  • 7 Location Awards

  • 8 Value Awards

  • 8 Management Awards

Developments by ila

Viewing 1-5 out of 11

Rental Only
Award Winner 2025

Pall Mall Press, L3

Award winner 2025

4.75

4.75

(165 reviews)

Pall Mall Press is a brand-new rental neighbourhood in Liverpool, offering Studio, One-, Two- and Three-Bedroom apartments. Experience thoughtfully designed amenities with reception and concierge services, spaces for co-working, communal roof top and courtyard garden.
6th

Ranked 6th out of 31 in Liverpool

View development
Rental Only
Award Winner 2025

Swan Street House, M4

Award winner 2025

4.74

4.74

(111 reviews)

In the heart of Manchester's vibrant Northern Quarter, Swan Street House offers stylish new build apartments with luxury amenities including a roof top terrace overlooking the city, workout studio, and communal resident lounge and cinema room. Enjoy a community living experience nestled in the very heart of the city centre.
7th

Ranked 7th out of 70 in Manchester

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Award Winner 2024

Equipment Works, E17

Award winner 2024

4.38

4.38

(106 reviews)

Equipment Works, newly managed by ila as of 23rd December 2024, offers premium studio, one, two and three bedroom apartments to rent in Walthamstow. Just moments from Blackhorse Lane tube, you can enjoy the tranquillity all while staying connected to the city. Additionally, residents at Equipment Works benefit from a 24/7 onsite team and a number of amenities. Residents have access to a communal lounge, screening room, games room, co-working spaces and private gym. You can be strolling South Bank in 25 minutes, and the King's Cross St Pancras Eurostar terminal is only 15 minutes away when you need a break from London living. Equipment Works was previously managed by Greystar.
3rd

Ranked 3rd out of 13 in Walthamstow

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Rental Only
Award Winner 2024

Hairpin House, B12

Award winner 2024

4.77

4.77

(86 reviews)

Hairpin Home offers cosy communal lounges, quiet co-working spaces and a concierge team on-hand 24/7. And it’s all just a hair’s breadth away from the city centre. Modern brand new one- or two-bedroom apartments. Each featuring a fully fitted kitchen including a dishwasher and spacious en suite and/or bathroom. In addition, just a 10-minute walk away from Birmingham city centre, Hairpin House makes the ideal home for anyone seeking spirited scenes in the UK’s second largest city.
16th

Ranked 16th out of 43 in Birmingham

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Rental Only
Award Winner 2024

Sherborne Place, B16

Award winner 2024

4.65

4.65

(85 reviews)

Sherborne Place is newly managed by ila, who took over from the previous management company, Native on 14th August 2023. The Neighbourhood offers 230 apartments balancing the buzz of inner city living with the tranquillity of waterside living. Offering a range of 1 and 2 bedroom, unfurnished and furnished apartments, the friendly on site team are in place to welcome residents and to provide support during residency.
8th

Ranked 8th out of 43 in Birmingham

View development

Page 1 of 3

See how residents rate developments by ila

This company is rated 4.58 out of 5.00.
4.58

642 total reviews

This all-time rating combines reviewer scores for Experience, Value, Location, Facilities, Management and Design as well as the age and verification status of each review.

Some reviewers were offered an incentive for an honest review, regardless of rating

11

Developments by ila

Experience

4.6

Value

4.4

Location

4.7

Facilities

4.5

Management

4.6

Design

4.6

Viewing 1-5 out of 642

Reviews marked with a green tick show tenants whose residency we have been able to verify. Those that could not be verified are marked 'unverified'.

WyHard (Tenant)

Verified Resident

Hairpin House, B12

Sept 2026

Reviewer was offered an incentive for an honest review, regardless of rating

4
4
This is rated 4.00 out of 5.00.
4

Conveniently Located Home

WyHard (Tenant)

Verified Resident

Hairpin House, B12

Sept 2026

Please tell us about the good and bad aspects of living in your local area:

Centrally located with a bus service outside the building that takes you into the city centre within a few minutes, where there are two train stations from which you have access to anywhere in the country. There is also a coach station nearby that will take you directly to Birmingham, Heathrow and Gatwick airports. While there are 2 corner shops in the area, needs a supermarket. It desperately needs visitor parking.

How has the building management responded to any problems or issues you have raised:

Requests are dealt with in a timely manner, especially by the Property Manager.

Please share one thing (or more) which you wish you had known before you moved in:

I can't think of anything at present. I really enjoyed living at Hairpin.


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

Liam (Tenant)

Verified Resident

Swan Street House, M4

Sept 2026

Reviewer was offered an incentive for an honest review, regardless of rating

5
5
This is rated 5.00 out of 5.00.
5

Great location and staff

Liam (Tenant)

Verified Resident

Swan Street House, M4

Sept 2026

Please tell us about the good and bad aspects of living in your local area:

Great location with super friendly staff, security 24/7 which makes it feel safe at all times. Shout out to Holly in the team who is so helpful and welcoming and answers all questions we have regarding our tenancy.

How has the building management responded to any problems or issues you have raised:

Always managed to reach a solution with any of our problems but there hasn’t been many issues so far as it is well organised team and company

Please share one thing (or more) which you wish you had known before you moved in:

It can be sometimes loud at weekends at night when surrounding bars are playing music but being on higher floors makes it not as bad. This is only really an issue when windows are open but once closed you can’t really hear the noise. I guess living in a very busy and social area there is bound to be noise


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

Dan C (Tenant)

Verified Resident

Swan Street House, M4

Sept 2026

Reviewer was offered an incentive for an honest review, regardless of rating

5
5
This is rated 5.00 out of 5.00.
5

Josh and Ruby are really great

Dan C (Tenant)

Verified Resident

Swan Street House, M4

Sept 2026

Please tell us about the good and bad aspects of living in your local area:

Lots of nice shops and restaurants within a short walk. Really close to Victoria station and tram stops.

How has the building management responded to any problems or issues you have raised:

Maintenance requests have been handled really quickly.

Please share one thing (or more) which you wish you had known before you moved in:

The building has good access to so many good shops and restaurants, the arndale being so close is really handy.

Manager response

Hi Dan, thank you for your lovely feedback. We're delighted to hear you're enjoying the building, facilities, and local area. We'll be sure to pass your kind comments on to Josh and Ruby, and we're pleased that the maintenance team and parcel service have helped make your experience a positive one. Thanks again for being part of our community.

Posted by

Jaye Best, Resident Services Manager

Sept 2026


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

Louis (Tenant)

Unverified

Swan Street House, M4

Sept 2026

Reviewer was offered an incentive for an honest review, regardless of rating

5
5
This is rated 5.00 out of 5.00.
5

The best review ever!

Louis (Tenant)

Unverified

Swan Street House, M4

Sept 2026

Please tell us about the good and bad aspects of living in your local area:

There are many positives living in this area. I find the main benefit is how everything is within walking distance. This is super helpful for someone without a car.

How has the building management responded to any problems or issues you have raised:

As of yet we have not had any reason to contact the maintenance team.

Please share one thing (or more) which you wish you had known before you moved in:

I I was unaware of the discounts and perks you get for living in swan street such as discounts at Ramona.


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

Glesni B (Tenant)

Verified Resident

Swan Street House, M4

Sept 2026

Reviewer was offered an incentive for an honest review, regardless of rating

5
5
This is rated 5.00 out of 5.00.
5

Happy tenant

Glesni B (Tenant)

Verified Resident

Swan Street House, M4

Sept 2026

Please tell us about the good and bad aspects of living in your local area:

There is so much to do in the area - bars, cafes, gyms and markets. It is a very vibrant area full of young people.

How has the building management responded to any problems or issues you have raised:

Yes when we raise a ticket on the app it is seen to and resolved within a matter of days.

Please share one thing (or more) which you wish you had known before you moved in:

Windows don’t open fully which is a problem in the summer especially with the hot heat waves. The flags get super hot and only being able to open the windows a tiny bit, with no AC, it is unbearable.

Manager response

Hi Glesni, thank you for taking the time to share your feedback. We’re delighted to hear that you’ve had a positive experience with the team and that maintenance requests and general queries are being handled promptly. Ruby and Holly will be especially pleased to hear your kind words, and we’ll be sure to pass your compliments on to them. It’s also wonderful to know that you enjoy the vibrant local area and the range of amenities, including the cafes, bars, gyms, and markets nearby. We appreciate your feedback regarding the window openings and the challenges this can present during periods of hot weather. Comments like yours are valuable and help us better understand residents’ experiences. Thank you again for your recommendation and for being part of our community.

Posted by

Jaye Best, Resident Services Manager

Sept 2026


Reviewer was offered an incentive for an honest review, regardless of rating

HomeViews

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These reviews are the subjective opinion of a HomeViews user and not of HomeViews