Pall Mall Press, L3

Please tell us about the good and bad aspects of living in your local area:

I've just completed a year in this fantastic new facility and loved every moment. The location offers the best of city life with stunning views of Liverpool and the iconic Liver Birds especially beautiful at night. I've added 2 (unfiltered) pics! Local shops, bars and restaurants are nearby. Transport links are reliable and convenient. Despite being city-centre, it's peaceful; the soundproofing is excellent.

How has the building management responded to any problems or issues you have raised:

Any time I’ve had a question or minor issue, the building management and concierge team have been quick to respond and genuinely helpful. They’re approachable, professional and take concerns seriously. It’s reassuring to know there’s always someone available 24/7 and that support has made living here feel easy and stress-free.

Please share one thing (or more) which you wish you had known before you moved in:

My top tip for a new neighbour: make the most of the location. The waterfront is perfect for a walk or run, and there are plenty of great local cafes and restaurants nearby.

Please tell us about the good and bad aspects of living in your local area:

Been here for 5 months, the flat is modern and reasonably well finished and the reception area is nice, but that’s about it. the walls are paper thin and the doors are so light feel like they’re made of tissue. The bedrooms offer no noise reduction or privacy, even to the point I can understand what episode of breaking bad my flatmate is watching on his TV (between 2 walls) the homeless are constantly shouting at early hours in the morning which makes sleeping very difficult, I also often see them hanging outside the back entrance doing drugs, surely security should be able to get rid of them if they’re on the property? Paying £650 for this a month is just not good value and I wish I lived somewhere else

How has the building management responded to any problems or issues you have raised:

Not raised anything so wouldn’t know, so I guess that aspect is unknown

Please share one thing (or more) which you wish you had known before you moved in:

How poorly isolated the rooms are, from outside interference and inside noise in the flat.

Please tell us about the good and bad aspects of living in your local area:

Perfect city centre location. Very close to train stations, bars and restaurants. Perfect for walking the dog near to the waterfront.

How has the building management responded to any problems or issues you have raised:

Very good. All issues that we have raised have been dealt with in a timely manner.

Please share one thing (or more) which you wish you had known before you moved in:

I wish the apartment advert would’ve came with measurements.

Please tell us about the good and bad aspects of living in your local area:

Very good access to town and dock area, fantastic views from building. Issues are minimal but does suffer from anti social behaviour of people on the street and the street is often dirty with dog poo and rubbish etc

How has the building management responded to any problems or issues you have raised:

We had a crack in our balcony door glass, maintenance were very fast to respond and change the door out with very minimal invasion

Please share one thing (or more) which you wish you had known before you moved in:

Issues with the water heating being set to come on regularly which can cause a spike in bills. Was able to fix this by changing the settings to what works for us.

Please tell us about the good and bad aspects of living in your local area:

There’s a lovely bar called Hemingway’s down the road, where the staff work with the property to put together events in the rec rooms in the building. There’s plenty of shops and restaurants nearby too, and a short walk to the city centre.

How has the building management responded to any problems or issues you have raised:

They’ve been very quick to respond to emails and always friendly to any questions or concerns.

Please share one thing (or more) which you wish you had known before you moved in:

I’d recommend asking for the trolley when moving in, it helps so much with carrying heavy items, and I wish I’d remembered to ask for it.