A guide to living in Merseyside

Please tell us about the good and bad aspects of living in your local area:

Industrial area being redeveloped so there's not much around. I am renting a lovely 1-bedroom flat and opted for a parking place. Unfortunately they are not nominative. So people park on the street, without any consideration for other drivers or pedestrians. Getting out of the car park has become a real hazard as people obstruct the view by parking on the side of said entrance and at the corners. I know many residents have raised a concern but JLL doesn't really seem bothered. They have put some plastic barriers that the wind blew over a few hours later, when people didn't move them away to park wherever they please. Something needs to be done before an accident happens, and I certainly don't pay £75 a month to have my car nearly crashed into every time I go exit this car park.

How has the building management responded to any problems or issues you have raised:

Property management does not seem to really care about concerns raised by residents like road safety, or security in general (the building dorrs haven't locked for months and when you ask about it they say it's being resolved...)

Please share one thing (or more) which you wish you had known before you moved in:

I was advertised a £50 parking spot but when I moved in it was £75, and the whatsapp chat the agent mentioned it had some messages (including the one with the price) deleted. This is a bit disappointing but also false advertising...

Please tell us about the good and bad aspects of living in your local area:

We love being so close to everything, for walks on the waterfront, the cinema 7 min walk, next to the main shopping centre

How has the building management responded to any problems or issues you have raised:

Dealt with small leaks, replacement mattress and grouting issues very fast

Please share one thing (or more) which you wish you had known before you moved in:

It’s met our expectations so far - pricey but worth it

Please tell us about the good and bad aspects of living in your local area:

Overall good. No real issues other than parking - basically no options and surrounding roads are all yellows. And the ticketing guys know it so they go round ticketing cars as early as 6am / 7am

How has the building management responded to any problems or issues you have raised:

Concierge team are 10/10 and respond to anything as best they can and go above and beyond. Only issues that happen are any issues that strictly require approval / input / action from others in the chain, things that are out of the control of Evita & Concierge and that is when the delays, lack of / total absence of communication or action happens.

Please share one thing (or more) which you wish you had known before you moved in:

River facing flats and the heat, and the fact that the Landlord / Building owner won't do anything (literally anything) to resolve (any emails or suggestions to pop in to discuss etc just get ignored). Such a shame both the issue and how it is (not) dealt with - the heat problem is a design issue and so should be remedied, why should the tenants suffer for a problem that they didn't create and may not have been aware of?

Please tell us about the good and bad aspects of living in your local area:

Milliner's Yard fits within the bridge of both convenience and accessibility. On one end we are only 5 minutes walk away from Liverpool Lime Street, the other direction houses a Lidl. There are varieties of food options available, and if nothing fits the taste, the city centre is only 10 mins away. Security was a major priority for our move, and staying here feels very homely more so because there is always someone to approach to in the concierge. Everyone from the team has turned out to be very accommodating and helpful - we realised this right from the day of our move-in. Waste disposal has been very appropriately managed with sufficient number of bins and timely collections throughout. Additionally the bin areas have been maintained in a professional manner with regular cleaning and management.

How has the building management responded to any problems or issues you have raised:

The management has been always friendly, responsive and open to answer any questions.

Please share one thing (or more) which you wish you had known before you moved in:

The apartments are very well insulated that it is always warm even though it is chilling outside.

Please tell us about the good and bad aspects of living in your local area:

Perfect city centre location. Very close to train stations, bars and restaurants. Perfect for walking the dog near to the waterfront.

How has the building management responded to any problems or issues you have raised:

Very good. All issues that we have raised have been dealt with in a timely manner.

Please share one thing (or more) which you wish you had known before you moved in:

I wish the apartment advert would’ve came with measurements.