A Guide to Living in Lancashire

Please review your development:

The development, management and customer service has been really disappointing. I feel like Gleesons have been dishonest and lazy about dealing with issues. Example, didn’t add a side gate and when they did, rather than a path they added soft soil and when I complained they tried to claim this is the norm, despite a house close by having a path leading from their gate. Will not use Gleesons again.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known the difference in customer service after you hand over your money.

How has the building management responded to any problems or issues you have raised:

As mentioned above, there have been a number of issues, some have been sorted quickly while others have been ignored and I’ve had a boatload of excuses why they can’t be dealt with. Awful.

Please review your development:

The wooden fencing that is used around pond area and various bits around the estate is unwelcoming and cheap looking compared to site next door.

The start of the estate is poorly designed. In the least snobbiest way, upon driving into the estate you are faced with social housing. We don’t have an issue with social housing which is why we went for a new build. Although many of these tenants have extremely long grass and rubbish on property. They are also often stood in the street in dressing gowns and smoking. The properties are nice but maintenance let’s it down.

There are some lovely social housing tenants but this was poorly planned by Lovell and is not initially inviting whatsoever.

However, as you move through the estate it does get much nicer. There seems to be less rubbish and better kept gardens further in which makes all the difference.

We love the trees and greenery something which a lot of new build sites are missing.

There is a park for the children, however the bins are often overflowing and the grass around the park and site isn’t kept on top of by RMG which is the maintenance company you have to pay for. For the price you pay, you would expect grass, bushes and site overall to be kept in better condition. This is a huge shame and could be easily rectified.

Please share one thing (or more) which you wish you had known before you moved in:

Get a snagger! Next time we buy a new build we are going to invest in one.

How poor management company is. Our estate has the potential to be more attractive if maintenance was carried out more frequently (bins emptied, grass and weeding done).

Finally how long the unsightly metal building fence would be kept outside our house. 2 years on and several emails to customer care and it’s still not been moved. They aren’t building near us anymore either.

What is the best feature of your home:

We got a great price for the size of our house and garden. We also have a lot of land too. Other developers don’t even come close in terms of value for money – thank you Lovell!

Please review your development:

The gardens are poorly designed, most sit on a slope which makes furnishing the garden difficult, the drainage for the garden is also quite poor, that aside the property and management of it are good. The rooms are spacious and allow for many options

Please share one thing (or more) which you wish you had known before you moved in:

How difficult furnishing the garden would be due to its slope

What is the best feature of your home:

The skylights in the kitchen, although they would be better if they opened

Please review your development:

The design of the building are beautiful so much nicer than majority of new builds with the sky lights in the kitchen making the homes feel big and bright. Excellent size room and gardens too you get a lot more for your money than you would with any other developer that we looked at.

Please share one thing (or more) which you wish you had known before you moved in:

Our home met all our expectations and more we are over the moon with it

What is the best feature of your home:

The best feature of our home would be the large kitchen with an island and sky lights. Perfect room for spending time with friends and family. The second best feature is our garden it’s a great size with so much potential!