A guide to living in Salford

Please tell us about the good and bad aspects of living in your local area:

I have been living in this development for the past four years, and overall it has been a very positive experience. The development itself is modern, well designed, and ideally located. It is within a 20-minute walk of the city centre, with multiple bus stops just two minutes away. It is surrounded by major stores such as Sainsbury’s, Boots, and Co-op, as well as a wide variety of restaurants and cafés just around the corner. Commuting is very convenient, with two important train stations only a seven-minute walk away and the tram station reachable in around ten minutes by bus. The facilities are another highlight. There is a well-equipped gym, and the podium area is beautiful, featuring a BBQ space and plenty of comfortable seating. The management team also puts a lot of effort into creating a welcoming environment, regularly updating the entrance décor to suit different occasions. Monthly social events are organised, which provide a great opportunity to meet other residents and build a sense of community. The management team truly stands out. They are professional, approachable, and always responsive to requests, with a clear focus on residents’ safety and comfort. The reception area includes a nice coffee corner and a very well-organised parcel room, which is extremely convenient. There are, however, a few areas where improvements could further enhance the living experience. An indoor communal space for studying, working, or socialising would be a valuable addition. While the podium is lovely, it is an open area and only practical during the summer months due to the UK weather. An indoor common area would be a real bonus. Parking is another challenge, as the waiting list for the development car park is quite long, despite there being a large car park located directly in front of the building. Finally, while the events organised by the management team are enjoyable, it would be great to see more weekend events and activities that showcase residents’ creativity, such as a handmade fair, book club, craft show, or open day. Overall, this is a well-managed development with an excellent location, strong community spirit, and a dedicated team. With a few thoughtful improvements, it could be an even better place to live.

How has the building management responded to any problems or issues you have raised:

I have been living in this development for the past four years, and I genuinely enjoy living here. The management team consistently responds to any requests in a timely manner. They are highly professional and clearly care about residents’ safety and wellbeing. Benjamine, the facilities manager is particularly friendly and professional; whenever I had issues with the flat door or the ventilation system, he responded immediately and ensured the problems were addressed promptly. Anjum, the security guard, truly deserves special recognition. He is very friendly, cheerful, and polite. When I was unfortunately stuck in my living room in the middle of the night, I called him and he came immediately. He handled the situation calmly and professionally, managing to help me safely with minimal damage to the flat’s infrastructure. I felt genuinely cared for and safe. Dave the management Technician and Lucas, the leasing associate, are both very professional and approachable. They provided exceptional service when I requested to change my dining table. They were keen to offer multiple options and arranged the change immediately—even though it was just five minutes before the end of their shift. Shannon, the leasing associate is always friendly, smiling, and extremely helpful when answering any questions. Overall, this is a well-managed development with an excellent team. I am very happy living here and would highly recommend it.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I didn’t fully realise before moving in was just how central this place is. Having so many public transport options nearby makes getting around incredibly easy and convenient. Although the waiting time for parking slots can be long, the overall experience of living here more than makes up for it. Another pleasant surprise has been the variety of well-organised events run by the onsite team. They regularly create opportunities for residents to socialise, and I particularly like that they support startup and family-run businesses by inviting them to showcase their products in the reception area. This has included food, bakery items, and even plants, which adds a lovely community feel to the development. Overall, these thoughtful touches really enhance the living experience and make the development feel vibrant and well connected.

Please tell us about the good and bad aspects of living in your local area:

The Area is absolutely great and well connected with the public transport and a walking distant to the city centre.

How has the building management responded to any problems or issues you have raised:

Yes, the responses are super quick and efficient. Can t be faster.

Please share one thing (or more) which you wish you had known before you moved in:

We always wished to know this building before as it's. Great

Please tell us about the good and bad aspects of living in your local area:

Pros: Close to retail park, close to tram stations Exchange Quay & Wharfside. Cons: Lots of rubbish in the nearby basins & on the streets, more anti-social behaviour especially targetting people of colour in Salford Quays area

How has the building management responded to any problems or issues you have raised:

Overall it's satisfactory but some residents near my flat tend to make loud noises sometimes or using the washer at midnight and since the walls are not sound-proof, you may get disturbed and calling the security at night may not be useful.

Please share one thing (or more) which you wish you had known before you moved in:

I wouldn't choose a lower level flat facing the communal garden should I know the loud noises (yelling and screaming non-stop) by kids playing there during summertime could last from 6 till 9 pm and even with all your windows shut, the noise still came through and you wouldn't have any peace and quiet until around 9:30pm or on rainy days.

Please tell us about the good and bad aspects of living in your local area:

Good: 1. The nearby metrolink makes transportation convenient 2. The management office staff are helpful , efficient and respond promptly whenever I approach them for assistance, including Molly Smyth, Holly , Ms. Leila. In particular, Ms Leila speaks Cantonese, which makes communication very easier and effective. Her flexible, efficient, and quick respond, which allows problems to be resolved promptly. Bad: the smell of smoke always enter my flat, especially evening, midnight and weekends.

How has the building management responded to any problems or issues you have raised:

When I first moved in last year, the bed frame and mattress were damaged. After I submitted the defect report, your management office responded promptly and arranged for the damaged items to be replaced with new ones .

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that smoke smells can enter through the ventilation system even I closed all windows.

Please tell us about the good and bad aspects of living in your local area:

There is a Metro link nearby, which makes travelling to the city centre relatively convenient. However, apart from the Metro link, there are no other transport options to the city centre.

How has the building management responded to any problems or issues you have raised:

The management team is efficient and helpful, especially Leila, who speaks Cantonese and is easy to communicate with. Her quick responses give me peace of mind living here.

Please share one thing (or more) which you wish you had known before you moved in:

I would have liked to know whether there was an issue with smoke entering the flat before I moved in, as I only became aware of this after moving in. In particular, at night, the smell of smoke often enters the flat through the ventilation system.