Chapel Wharf, M3

Please tell us about the good and bad aspects of living in your local area:

The residence is located in a very convenient location, walking distance from the Manchester city centre. There are two supermarkets which are open 24 hours a day in a few minutes away. The Salford Central railway station is just 5 minutes from the accommodation.

How has the building management responded to any problems or issues you have raised:

The management responded to the issues we raised promptly and made sure the issues were rectified at the earliest.

Please share one thing (or more) which you wish you had known before you moved in:

The management uses the service of a third party to arrange the utility supplier accounts ready when new tenants move in. If a previous tenant has changed to another electricity supplier during their tenancy without informing the management it may go unnoticed and there may be multiple suppliers claiming to supply the apartment. It’s always a good idea to confirm with the national grid when you move in who is the actual supplier and close any additional accounts.

Please tell us about the good and bad aspects of living in your local area:

Professional management and excellent staff support throughout my three-year stay. Special appreciation to Mohamed Abady Jaye Best and Jose Simao for their dedication and professionalism.

How has the building management responded to any problems or issues you have raised:

Management was always responsive, helpful, and proactive in addressing any concerns, ensuring issues were resolved quickly and effectively.

Please share one thing (or more) which you wish you had known before you moved in:

wish I had known how professional and supportive the building management team would be, as it made living here much easier and more enjoyable than expected. My advice to new neighbours is to communicate openly with the management—they are very responsive and helpful.

Please tell us about the good and bad aspects of living in your local area:

Great area to live in your 5 minutes away from the city centre (if that) also very quiet at night too which is a massive bonus.

How has the building management responded to any problems or issues you have raised:

Yes, within 12 hours usually, it's fantastic how seriously they take issues and are keen to resolve ASAP.

Please share one thing (or more) which you wish you had known before you moved in:

I didn't realise how many amazing pubs/restaurants there were within a 10 minute walk down towards Salford Crescent, theres a great Tapas place which is worth a visit!

Please tell us about the good and bad aspects of living in your local area:

I’ve been living here for 2 years now, the local area is super accessible to the city centre and everything that comes with it. Parking is great, you can be in town in 5 minutes and there’s plenty of shops/ bars and restaurants on your doorstep!

How has the building management responded to any problems or issues you have raised:

Perfectly on time and sorted everything I’ve needed them to!

Please share one thing (or more) which you wish you had known before you moved in:

There’s nothing I wish I would have known before, the team are great at keeping you up to date with what’s happening in the local area and give plenty of notice to any works happening

Please tell us about the good and bad aspects of living in your local area:

Relatively quiet, close to Manchester Victoria station, shops, nightlife etc. The one downside is most of these things are in Manchester and there isn’t much incentive to explore Salford.

How has the building management responded to any problems or issues you have raised:

Yes, the maintenance team are great. I have had a few issues which have been resolved promptly.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known about how poor the extractor fans were, but I would still have moved in.