Please tell us about the good and bad aspects of living in your local area:

Chapel wharf is literally on the doorstep to the city centre. Being located on the border of the ring road means accessing the apartments by car is so easy and bypasses the city centres one-way system. Walk in any direction and within 5 mins you will come across bars, shops and more.

How has the building management responded to any problems or issues you have raised:

I haven’t had any issues to report but the app makes it easy to report issues

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to add. Everything was explained to me when I moved in plus the portal makes it easy to find what I need

Please tell us about the good and bad aspects of living in your local area:

Living in this area is very convenient as everything is nearby. There’s a wide range of local shops, restaurants, and open spaces, making it a great place to live. The train station is just a short walk away, and even the mailbox is close by. Parking is generally available, and the area is clean and well-maintained.

How has the building management responded to any problems or issues you have raised:

I haven’t faced any problems during my stay, so I didn’t need to contact the building management. However, everything seems to be running smoothly, and the staff appear professional and helpful.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, I can’t think of anything specific that I wish I had known before moving in. Everything has been great so far, and I’ve had no surprises or issues to mention.

Please tell us about the good and bad aspects of living in your local area:

There is a good variety of local shops such as tesco/asda/m&s, local pubs and a train station 5 minutes away and bus stop on Chapel Street. Do not experience anti-social behaviour and traffic appears only during busy evening times.

How has the building management responded to any problems or issues you have raised:

I have had no problems in my apartment but the maintenance team are on site which means there is little to no call time.

Please share one thing (or more) which you wish you had known before you moved in:

During my viewing the onsite team were very informative and i felt comfortable moving in knowing everything.

Please tell us about the good and bad aspects of living in your local area:

Great area to live, just opposite birmingham library, less than 5 mins walk to the nearest Sainsburys, 2 mins walk to the nearest Tram and bus station, around 5mins walk to Birmingham New Street train station.

How has the building management responded to any problems or issues you have raised:

Fast responce with fantastic service . Thanks all the staff being friendly and sopprtive everytime

Please share one thing (or more) which you wish you had known before you moved in:

special treats and snacks for holidays and festivals, weekly social events

Please tell us about the good and bad aspects of living in your local area:

Aston place is located in a prime location. 2 min walk from the tram, a local shop, a gym, Birmingham library and local coffee shops. Bin collections are good, although there have been stikes lately causing a build up of rubbish but Aston place have fixed this through the use of a private company. Communication with residents is fantastic. Noise levels are better than expected considering we live just off the main ring road. Additionally, I do not hear any noise from neighbours next to us or above us. I have not experienced anti social behaviour either.

How has the building management responded to any problems or issues you have raised:

I have had a few wear and tear problems. They respond quickly to fixing out light on the fridge and our broken sofa. However we have experienced a delay in them coming to fix a problem we are having with water coming into the apartment and causing the skirting board by the door to swell and paint to flake.

Please share one thing (or more) which you wish you had known before you moved in:

I think everything is made clear to the tennant so nothing more to add here.