Leodis Square, LS11

Please tell us about the good and bad aspects of living in your local area:

Local shops and amenities are within a 5 minute walking distance with Tesco express, or 10 minutes at Crown Point with Retail Outlet. Leeds city centre is also an extremely short walk away. The Communtiy within the building is great. There are regular social events to meet neighbours and the staff are very helpful.

How has the building management responded to any problems or issues you have raised:

All problems I have raised have been expeditiously and adequately resolved. Great team.

Please share one thing (or more) which you wish you had known before you moved in:

There is a waiting list for parking. This may have already been explained at the time of moving in, however.

Please tell us about the good and bad aspects of living in your local area:

Close to transport links and town. Well maintained. Bit of a walk to the main reception which is frustrating for parcels such as hello fresh that cannot be delivered to your door

How has the building management responded to any problems or issues you have raised:

The Wi-Fi is included in the property. Ours Wi-Fi inconsistently doesn’t work so wouldn’t be great if you work from home. We contacted Ask4 the Wi-Fi provider and they were beyond helpful. Ask4 identified that there was a fault with our cabling and that it was the responsibility of management to fix this issue to ultimately resolve our Wi-Fi issues. They sent out an engineer who didn’t come at the agreed time on FixFlo. The maintenance man seemed irritated at the fact he needed to help and just plugged a wire from our TV into the Ethernet. This actually worsened the Wi-Fi situation. The maintenance worker went on to state that he hadn’t even been briefed regarding what was required of him to fix. He stated he would be back the next morning to sort this and hasn’t returned to the issue in weeks. We don’t even want him to bother.

Please share one thing (or more) which you wish you had known before you moved in:

All the above about the poor customer service. It’s a lot of money for a terrible service

Please tell us about the good and bad aspects of living in your local area:

close to leeds city centre, there is a tesco express nearby. quite an industrial area, still under development. parking availability is not good - on waiting list for car park space at the development it is quiet round here. some traffic noise but not much

How has the building management responded to any problems or issues you have raised:

only issue is the dandara app which doesn;t seem to work for me

Please share one thing (or more) which you wish you had known before you moved in:

the south facing flats look out onto a derelict car park , if that's something that matters i.e. what view you have from your flat

Please tell us about the good and bad aspects of living in your local area:

Lots of positive features including full length balcony, parcel service, friendly and attentive team, sound proof apartments. Having a gym and parcel room on site is great & super convenient. The only downside so far is that parking is on a waiting list system, however the team have been helpful in finding alternative parking in the meantime.

How has the building management responded to any problems or issues you have raised:

I raised an issue with my sink plug and it was swiftly resolved.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known the length of time a parking space would take to secure (almost 3 months from sign up). Whilst I appreciate this is outside of the team’s control, I’d advise planning in advance if parking is a key factor for you.

Please tell us about the good and bad aspects of living in your local area:

We have been here 6 weeks and the location and facilities are excellent. It’s perfect for the city with the train station and transport links 5 minutes walk yet peaceful and calm within the development

How has the building management responded to any problems or issues you have raised:

The maintenance team James who has visited a couple of times act quickly to respond to any issues

Please share one thing (or more) which you wish you had known before you moved in:

Everything was explained clearly during viewing - a little more detail regarding internet upgrades and additional service providers would have been useful