A guide to living in West Yorkshire

Please tell us about the good and bad aspects of living in your local area:

The building is in the heart of the city while being away from the noise. Its a peaceful and quiet neighbourhood. Easy walk to the canal, three minute walk in the city.

How has the building management responded to any problems or issues you have raised:

Yes. There have not been many issues. However whenever an issues is brought to the team they deal with it swiftly.

Please share one thing (or more) which you wish you had known before you moved in:

Its gets hot during the summers. However you can always hangout in the lounge areas.

Please tell us about the good and bad aspects of living in your local area:

I’ve been living at Mustard Wharf for ~6 months now after moving overseas. I immediately knew it was the place for me after seeing the location; with tons of great restaurants, pubs, and cafes nearby, easily accessible to City Centre, shopping centers, and walking paths. The area has been safe, quiet and laidback despite being so close (6 min walk) to the train station. The staff at reception are all welcoming and very friendly and have made the transition to the area seamless. Every time I stop by the main building Jac is always amazing, whether it’s to help out with any questions or just saying hello and asking about your day.

How has the building management responded to any problems or issues you have raised:

The staff always respond to and are on top of handling any facility issues very promptly. After my initial move in I had an issue with the door key and the same day one of the staff, Jac, was upstairs helping get it sorted. Ryan and the facility management staff have been great with responding to alteration requests and always give as far advance notice about any planned work going on as well - whether it be inside the flat or in common areas.

Please share one thing (or more) which you wish you had known before you moved in:

All of the amenities; On top of the gym and common areas, as a resident you’ll get discounts to some locally partnered businesses and a number of organized events that are great for meeting other residents. You also have a good amount of flexibility with requests to decorate the flats, allowing you to make it truly feel like your own place.

Please tell us about the good and bad aspects of living in your local area:

Amazing location, even for non drivers like ourselves as the city centre is literally 5 minutes away. Great for transport links too. Traffic noise is pretty much non existent and we’ve never had any disruptions.

How has the building management responded to any problems or issues you have raised:

Very friendly and helpful and fast at responding and solving any problems

Please share one thing (or more) which you wish you had known before you moved in:

I can’t think of anything that stands out! Especially not anything bad.

Please tell us about the good and bad aspects of living in your local area:

Great location in terms of close to leisure centre, supermarket, pub and bar close by. Significant amount of antisocial behaviour and police presence from flats on site not owned by Casa. They will not disclose this when viewing a property but these residents are those that have been kicked out of other affordable housing for the trouble above. Fair amount of road nose as expected given the location. People use the development as a way to speed and turn around. Limited parking so streets full.

How has the building management responded to any problems or issues you have raised:

Rude and consistently gaslighting tenants into believing they caused problems that are from shoddy building work.

Please share one thing (or more) which you wish you had known before you moved in:

Don’t believe the lies they tell you about ‘making it your home’ or its suitability for pets

Please tell us about the good and bad aspects of living in your local area:

Easy to get Uber and taxi, just short walk into centre of town, bus stop just outside, not much noise from motorway despite being so close

How has the building management responded to any problems or issues you have raised:

Responded fast and were very helpful. Small repairs dealt with without any questions’

Please share one thing (or more) which you wish you had known before you moved in:

The events that the building hosts are a lot better than you might think, definitely attend them if you have a chance