A guide to living in West Yorkshire

Please tell us about the good and bad aspects of living in your local area:

Great location - two really nice coffee shops on site and nearby to really nice local pubs / restaurants. Very close to the train station (less than a five minute walk) and 10 minutes into the city centre.

How has the building management responded to any problems or issues you have raised:

As mentioned above, issues are dealt with very promptly. I reported an issue with my washing machine to Jac at reception and within one day it had been resolved.

Please share one thing (or more) which you wish you had known before you moved in:

How friendly the community is - everyone is very friendly around mustard wharf. The staff, especially Jac are always up for a nice chat!

Please tell us about the good and bad aspects of living in your local area:

Good Aspects: Amrit in the leading team has been excellent. From initial contact through to in life queries, she has been absolutely outstanding particularly with regards to her general approach and clear communication. Additionally the central location, secure underground parking and general design, amenities and standard of furnishings is excellent. Finally the repairs and maintenance particularly Kit and the reception and concierge team are also excellent and very welcoming. Areas for improvement: Not sure how often the hallways on the actual floors are cleaned. There is some heavy staining to the carpets- which I understand happens over time however the hallways need to be cleaned more often. Others residents often leave rubbish lying around which includes the ground floor stairwell. The management I think need to send out a very strongly worded communication telling them that this behaviour is not acceptable and that the CCTV is being monitored and those responsible will face consequences. This is not a student accommodation. Finally, I appreciate that it’s a pet friendly building but it smells like wet dogs around the development which is not particularly nice.

How has the building management responded to any problems or issues you have raised:

Yea they have. So far very responsively too. The repairs and maintenance team are excellent particularly Kit.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing here to be fair. Think it’s advertised correctly and not mis sold or represented in any way.

Please tell us about the good and bad aspects of living in your local area:

Moved here to have easy access to public transport, it’s as good as it gets in Leeds. Most bus lines, train and coaches are within 15 minutes walk. You’re close to the busiest part of Leeds, yet get to enjoy a peaceful home. There is so much to do nearby that I rarely feel the need to go to other parts of the city. You can find local coffee shops, hobby stores, etc… and events to attend in house as well as close by. Sainsbury’s at the doorstep is very handy with larger supermarkets nearby when necessary. Anti-social behaviour is rare and quickly responded to thanks to day and night security on site and around the premises.

How has the building management responded to any problems or issues you have raised:

Good communication, and Nyasha is quick to handle management related queries, so there’s no need to push for manager input from my end. Katy is always happy to have a chat when I catch her, so I’m confident I could contact her directly if needed.

Please share one thing (or more) which you wish you had known before you moved in:

Furniture on the terrace is long overdue, although it’s not a dealbreaker.

Please tell us about the good and bad aspects of living in your local area:

Good access to public transport as near the train and bus station! Close to the centre of town so great to pop to the shops :)

How has the building management responded to any problems or issues you have raised:

Quick response (most of the time within a few hours) or for less urgent issues within a day max.

Please share one thing (or more) which you wish you had known before you moved in:

How quick it would take to get a parking space. How to sign up to events they host to make sure we get a space.

Please tell us about the good and bad aspects of living in your local area:

Great range and quality of local shops, restaurants, bars and open spaces and convenient and available transport links. Living on this street is very nice and quiet, and looks amazing.

How has the building management responded to any problems or issues you have raised:

They're always really helpful - every problem we have is resolved quickly and well. Jac especially is always smiling, friendly, and incredibly helpful - every interaction feels positive and brightens our day. Any time we need help, Jac is there to offer support and gives thoughtful advice.

Please share one thing (or more) which you wish you had known before you moved in:

There are no insights, good or bad, which I couldn't get from a typical viewing or tips I would share with a new neighbour.