The Junction, LS12

Please tell us about the good and bad aspects of living in your local area:

The maintenance team at the junction are very good, they're prompt and provide an excellent service. Parking availability is terrible there is only 1 or 2 guest parking for the entire development.

How has the building management responded to any problems or issues you have raised:

Management disregards most feedback nothing gets done unless you follow up every few days, the residents have brought up many issues and theres always the "we'll look into it" but never do. 5 months to get a car park shutter is just too long its a huge security concern that has been brought up many times before

Please share one thing (or more) which you wish you had known before you moved in:

Hot water supply has been a rolling issue, as well as security concerns that don't get taken very seriously, multiple bicycles have been stolen from bicycle storage which has resident fob access rather keep your bicycle in your apartment if you can

Please tell us about the good and bad aspects of living in your local area:

The area is a really safe spot and the security are available 24/7 . The bin is very easy to use and has great location

How has the building management responded to any problems or issues you have raised:

The management team are very helpful in any situation they try to work their best to solve any problem specially Clinton he helped through a lot of situations and treated me so well and polite

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that the laundry machine doesn’t dry stuff of you turn it once but needs multiple times

Please tell us about the good and bad aspects of living in your local area:

The area is generally very convenient and comfortable to live in, especially as a student. There are plenty of nearby shops, restaurants, and cafes, with a good variety of options including places that suit different cultures, which is really nice. There are also open spaces nearby for walking and relaxing.

How has the building management responded to any problems or issues you have raised:

I haven’t had many issues during my time here, and overall the building management has been responsive and helpful. When problems are raised, they usually communicate updates and try to resolve them as quickly as possible. The main recurring issue has been with the hot water, which sometimes stops working. Management usually informs residents when it’s being fixed, which is appreciated, but it can happen more than expected. Aside from that, the response from the team has generally been good and professional.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is that the hot water can occasionally be unreliable. It’s not constant, but it does happen from time to time, and although updates are usually provided, it can still be inconvenient. Other than that, everything else has been quite smooth, and the overall living experience has been positive.

Please tell us about the good and bad aspects of living in your local area:

Lots of things to do in the city, trains station is very close to the flat and lots of shops withon the city too

How has the building management responded to any problems or issues you have raised:

The repairs and maintenance guy Brian was very nice and responsive and came really quickly to fix our dishwasher issue within a matter of minutes. It now works perfectly again. The junction are very good with responding to problems

Please share one thing (or more) which you wish you had known before you moved in:

There is nothing which I did not know already or was surprised about

Please tell us about the good and bad aspects of living in your local area:

The location, concept and general living is fantastic. Very close to the city centre and amenities yet a bit out to be able to leave Leeds without the extra central traffic. Wellington place is up and coming.

How has the building management responded to any problems or issues you have raised:

Scott is very helpful and so pleasant to deal with. The turnaround time from reporting an issue to getting it resolved is very quick. Thanks Scott you are brilliant.

Please share one thing (or more) which you wish you had known before you moved in:

Number of access key fobs i only have 1 and its a bit of a hastle if family want to visit whilst i am out