A guide to living in Leeds

Please tell us about the good and bad aspects of living in your local area:

Good range of small shops that are close to pop into for a few things, but need a bigger supermarket closer for when we want to do a full shop. Easy walk into town lots of available restaurants, close to train stations, not a long walk from bus station. Bin room always clean and does not smell .

How has the building management responded to any problems or issues you have raised:

Responded within 12 hours of email and addressed all points.

Please share one thing (or more) which you wish you had known before you moved in:

That there is nowhere to store unwanted furniture.

Please tell us about the good and bad aspects of living in your local area:

Don't every buy from Keepmoat. No customer support after moving in. Not sure how they are legally allowed to still stay in the business. Look at Facebook groups about keepmoat before you consider any purchase from them. You will hear all nightmare stories and it will be an easy decision to skip their sites.

Please share one thing (or more) which you wish you had known before you moved in:

After sales support. High on promise, but no delivery

What is the best feature of your home:

Living in keepmoat feels nightmare as there is support for any problem

Please tell us about the good and bad aspects of living in your local area:

Very short walk into town but not right in the city centre which is nice. Great parking (underground secure) and lots of street parking for guests if needed. Only negative is its opposite a building site which can sometimes be a bit noisy.

How has the building management responded to any problems or issues you have raised:

We have had to raise one service request since living here. It was inspected within an hour and the next day a plumber came and fixed the problem very quickly.

Please share one thing (or more) which you wish you had known before you moved in:

Sometimes noise from the building works next door but not a huge issue. Would depend how loud based on where your flat faces

Please tell us about the good and bad aspects of living in your local area:

Been living here for almost two years now. Ideal location for professionals. Walking distance to the centre and very close to motorway.

How has the building management responded to any problems or issues you have raised:

Quick to respond and helpful. Good team at reception.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing i can think of. Everything has been good so far.

Please tell us about the good and bad aspects of living in your local area:

There are very limited local amenities within immediate walking distance. The property falls under the LS11 postcode and is located in Holbeck rather than the city centre, which is an important distinction for prospective tenants. Car insurance premiums are notably higher in this area, which appears to be influenced by the frequency of vehicle break ins locally. The development also appears to have benefited from relatively low land acquisition costs compared to other recent city centre projects. Rather than this value being reflected in tenant pricing, significant ongoing investment seems to be directed towards on site management and enforcement staff. This presence appears focused on regulating and protecting the property from the surrounding area rather than enhancing the overall tenant living experience. The only positive feature worth mentioning is the availability of filtered drinking water in the communal area, which is something I would miss if I moved elsewhere.

How has the building management responded to any problems or issues you have raised:

Yes with overinflated repair costs, ultimately the repairs benefits the preservation of their investment in the building.

Please share one thing (or more) which you wish you had known before you moved in:

There is an active construction storage site directly next door, which regularly results in early morning noise from around 7am due to staff arrivals and forklift movements. Dust from stored materials also frequently settles on windows and can enter the flat when windows are open. In addition, the courtyard layout amplifies sound. Noise from open windows carries across the entire courtyard, which can be particularly disruptive, especially with frequent social gatherings from Thursday through to Sunday evenings.