A guide to living in Leeds

Please tell us about the good and bad aspects of living in your local area:

Near proximity to city center and very near to the bus station and all the nice shops are nearby to me

How has the building management responded to any problems or issues you have raised:

Yes, Ben from Maintenance has been great with us when needed

Please share one thing (or more) which you wish you had known before you moved in:

Wish I would've known how the induction system works

Please tell us about the good and bad aspects of living in your local area:

Location is handy for the city centre but the area outside the building is often blighted by litter. Dubious characters hang around near the development.

How has the building management responded to any problems or issues you have raised:

The building management makes excuses rather than dealing with any issues.

Please share one thing (or more) which you wish you had known before you moved in:

Wish I had known the development is 80% occupied by students.

Please tell us about the good and bad aspects of living in your local area:

Received an amazing cleaning service provided by Andrea and another lady this morning, thank you so much!

How has the building management responded to any problems or issues you have raised:

Yes they have responded to problems/issues raised.

Please share one thing (or more) which you wish you had known before you moved in:

I did not know there was a formal check in and show around available as well as a moving in service.

Please tell us about the good and bad aspects of living in your local area:

Fabulous place to live with friendly and helpful staff. I really enjoy the resident events including the quiz and painting classes arranged by Kourtney!

How has the building management responded to any problems or issues you have raised:

Always respond quickly and efficiently to any concerns. Jack is also very attentive and always happy to help.

Please share one thing (or more) which you wish you had known before you moved in:

It doesn't take long to settle into Mustard Wharf with the friendly staff and residents.

Please tell us about the good and bad aspects of living in your local area:

The local area is convenient and pleasant to live in, with easy access to The center and a cold store within the building. People around are extremely nice and helpful. The area is considered safe.

How has the building management responded to any problems or issues you have raised:

Building management has been very responsive and supportive these days. When I had an issue with the boiler, Kit responded quickly, was extremely helpful, and very kind throughout the process. The issue was handled efficiently and communication was clear.

Please share one thing (or more) which you wish you had known before you moved in:

It’s reassuring to know how responsive and helpful the building management team is. Having someone like Kit, Lidya, Charlotte as well as all the other staff members who responds quickly and kindly makes a big difference when issues arise, and it’s something new residents will really appreciate.