Mustard Wharf at Tower Works, LS1

Please tell us about the good and bad aspects of living in your local area:

This apartment is a gem—super close to the train station (5-min walk) and city center (10-min stroll), making commutes and errands a breeze. The interior is clean and new, with windows overlooking nice scenery. It has a parking lot and is pet-friendly, solving big resident pain points. Staff are warm and helpful, fixing issues fast. Bin collection is on time too.

How has the building management responded to any problems or issues you have raised:

Kourtney is hands down the best part of the property management team—she made my first rental experience totally stress-free. As a first-time renter, I had so many questions: how the heating works,and even how to navigate the rental contract. She never rushed me, answering every detail patiently. She walked me through the contract line by line, breaking down confusing terms so I felt confident signing. Her kindness and attention to detail make living here feel cared for. I can’t praise her enough—she’s a true asset!

Please share one thing (or more) which you wish you had known before you moved in:

I would like to know more about the surrounding restaurants, entertainment facilities, and public transportation routes.

Please tell us about the good and bad aspects of living in your local area:

Convenient access is facilitated by proximity to Leeds Train Station, the city center, and its numerous bars and restaurants. Proximity to grocery stores and retail establishments on High Street. Tranquil environment that fosters a sense of comfort and security. The waterfront enhances the uniqueness of the local area.  Provision of packing and meticulous bin collections.

How has the building management responded to any problems or issues you have raised:

Complaints and concerns are promptly and professionally resolved. Tenants are apprised of the anticipated maintenance schedule and the anticipated duration of the issue's resolution. Tenant satisfaction is prioritized, as tenants are generally satisfied and their requests are accommodated.

Please share one thing (or more) which you wish you had known before you moved in:

The proximity to the city is notable, yet it maintains a sense of separation from the urban hustle and bustle.

Please tell us about the good and bad aspects of living in your local area:

Great location, nearby the train station and lots of local bars and restaurants and a short walk to the city centre. For how close it is to the city centre noise levels are also good and quiet a throughout the day

How has the building management responded to any problems or issues you have raised:

Yes I reported two issues and they were fixed by maintence within 24 hours.

Please share one thing (or more) which you wish you had known before you moved in:

Not a negative- but that the bed was king size so I had the proper bedding!

Please tell us about the good and bad aspects of living in your local area:

Proximity to Leeds Train Station, the city centre, and various bars and restaurants ensures convenient access. Closeness to grocery stores and retail outlets on High Street. A serene environment that promotes comfort and security.

How has the building management responded to any problems or issues you have raised:

Requests and complaints are addressed swiftly and properly. Tenants are informed of the expected maintenance timetable and the projected length for resolving the issue. Tenant happiness is paramount, as tenants are often content and their concerns are addressed.

Please share one thing (or more) which you wish you had known before you moved in:

The vicinity to the city is significant, yet it preserves a sense of detachment from the metropolitan commotion.

Please tell us about the good and bad aspects of living in your local area:

The location is amazing, a small shop near by and it’s only a short bus ride or a 15 walk to a bigger supermarket. Near the water which is lovely and calm and only 5 minute walk into the city centre but far enough out that the noise isn’t a problem.

How has the building management responded to any problems or issues you have raised:

One repair took slightly longer than expected however the team was very apologetic about the delay which was greatly appreciated. Everything else has been fixed incredibly quickly which is greatly appreciated.

Please share one thing (or more) which you wish you had known before you moved in:

I love all the shared areas (roof terraces, gym, work spaces, etc) however I wish the opening times were communicated slightly better during my viewing.