Please tell us about the good and bad aspects of living in your local area:

good transport links with the Victoria line and overground services and bus routes. fantastic community and accessibility.

How has the building management responded to any problems or issues you have raised:

I had an issue with my dishwasher not working but this is now fixed.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to note, figured it out as we went along - shops downstairs weren't shops but that was 7 years ago.

Please tell us about the good and bad aspects of living in your local area:

The local area has been great for us as a family with three young children. Everything we need is conveniently close by, and we have found the area pleasant and comfortable to live in. The location was actually one of the reasons we first contacted The Good Yards, as it was close to our previous home and allowed us to stay in an area we already knew and liked.

How has the building management responded to any problems or issues you have raised:

Building management has been excellent whenever we have raised an issue. For most smaller problems, we have reported them to reception and someone has attended within just a few hours. When an external contractor has been required for something more specialised, it has understandably taken a little longer, usually a couple of days. Communication has always been good and we have never felt that an issue was being ignored.

Please share one thing (or more) which you wish you had known before you moved in:

We honestly wish we had known beforehand how easy and supportive the whole experience would be. We were initially worried about moving with three young children, especially because we had such a short timeframe and were going on holiday at the same time. In reality, the team made everything straightforward. After living here for almost six months, we have also been pleasantly surprised by how responsive the reception and maintenance teams are. That is something you don’t really get to experience or appreciate during a normal viewing.

Please tell us about the good and bad aspects of living in your local area:

Public transport is generally okay, but frequent cancellations on South Western Railway services can make commuting frustrating, often forcing you to take longer routes into central London. The Harrow and Wealdstone area feels quite rough, and I personally wouldn’t recommend women walking alone there, either during the day or at night. There is an Asda and a few local shops, but they aren’t particularly convenient, with some requiring a 20–25-minute walk or a bus journey.

How has the building management responded to any problems or issues you have raised:

Construction and maintenance have been poorly managed. Scaffolding that was meant to remain for five weeks stayed up for over ten weeks and extended into months. Contractors have also entered my accommodation three times without prior notice, sometimes as early as 8 a.m., which is extremely disruptive when working different hours. There is ongoing construction both inside and outside the building, with a new hotel reportedly due to be built nearby, so expect further disruption. I feel the management team lacks transparency and can be biased in how they treat residents. Aside from this, Although they have tried to find solutions,I have heard of other residents receiving different offers and advice, which feels unfair. There should be clear, consistent criteria for rent discounts, especially for long-term residents, explaining who qualifies and why. It often feels as though management only makes a genuine effort to retain residents once they hand in their two months’ notice, rather than valuing their loyalty beforehand.

Please share one thing (or more) which you wish you had known before you moved in:

Before moving in, I wish I’d known how unbearably hot the rooms get in summer, reaching around 35°C with no air conditioning, to the point where it can make you feel physically unwell. I also wish I’d known how expensive living here would become, especially with the removal of the £50 loyalty discount and the laundrette costing around £6 or more per wash. With standard studios approaching £1,600 a month, while other residents pay considerably less for larger studios, I’d seriously reconsider whether it’s worth living in Harrow and Wealdstone rather than moving closer to central London.

Please tell us about the good and bad aspects of living in your local area:

The location is absolutely fantastic—literally right next to the train and metro station, and within walking distance of the city centre. It’s also incredibly convenient for taking my dog out for walks. I’m just looking forward to the shortcut to the train station opening very soon, which will make the location even more convenient.

How has the building management responded to any problems or issues you have raised:

I haven’t had any problems or issues to raise so far, but the building management and reception team have always been very helpful, friendly, and approachable.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, nothing in particular. Everything has been as expected, and I’ve been very happy with my decision to move in.

Please tell us about the good and bad aspects of living in your local area:

Close to the train station (about 15 min walk). However there can be a lot of traffic noise depending on which side of the building you are. But with closed windows the noise levels from outside are low.

How has the building management responded to any problems or issues you have raised:

Always responded within a few hours. Work was completed within a few working days.

Please share one thing (or more) which you wish you had known before you moved in:

How quickly the hot water runs out when you are in the shower.