Please tell us about the good and bad aspects of living in your local area:

good transport links with the Victoria line and overground services and bus routes. fantastic community and accessibility.

How has the building management responded to any problems or issues you have raised:

I had an issue with my dishwasher not working but this is now fixed.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to note, figured it out as we went along - shops downstairs weren't shops but that was 7 years ago.

Please tell us about the good and bad aspects of living in your local area:

The location is absolutely fantastic—literally right next to the train and metro station, and within walking distance of the city centre. It’s also incredibly convenient for taking my dog out for walks. I’m just looking forward to the shortcut to the train station opening very soon, which will make the location even more convenient.

How has the building management responded to any problems or issues you have raised:

I haven’t had any problems or issues to raise so far, but the building management and reception team have always been very helpful, friendly, and approachable.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, nothing in particular. Everything has been as expected, and I’ve been very happy with my decision to move in.

Please tell us about the good and bad aspects of living in your local area:

Close to the train station (about 15 min walk). However there can be a lot of traffic noise depending on which side of the building you are. But with closed windows the noise levels from outside are low.

How has the building management responded to any problems or issues you have raised:

Always responded within a few hours. Work was completed within a few working days.

Please share one thing (or more) which you wish you had known before you moved in:

How quickly the hot water runs out when you are in the shower.

Please tell us about the good and bad aspects of living in your local area:

Easy access to Tesco, post office and restaurants in jewelry quarter is a steal. Building sits right beside the Jewelry quarter tram and train station, linking directly to the city center. On the street there are two main buildings and one of them is jewelry store while the other is the Goodsyard, it’s a mini community here and everyone is polite and friendly. The receptionists are all very professional and friendly. Only negative is the parking as parking in the building is limited, however there’s free outer parking and also the jewelry quarter car park is just 3mins walk, so there’s that. Bins are collected frequently than I expect and the designated bin room is quite clean except for the minor bin smell. Yet to notice any anti social behaviour and regarding noise, I’m not sure if there’s any from traffic as my space doesn’t look out to the train station or main road.

How has the building management responded to any problems or issues you have raised:

Yes, I was having issues with my shower head and refrigerator, it was fixed within days.

Please share one thing (or more) which you wish you had known before you moved in:

There isn’t enough parking, I would explore my options around street parking or the community car park.

Please tell us about the good and bad aspects of living in your local area:

Easy and quick walk to several shops necessary for every-day-living, even closer to the bus stop that takes you to City Center. Far enough away from the retail shops to feel a bit secluded yet a short bus ride to experience the Center. The bar across the street ends its live music at a reasonable hour, neighbors are lovely, trash bins around the area are never over-flowing. It's unlucky positioning if you're in a unit over the bin collection area on Fridays. Just remember to keep your windows closed and you won't have a problem! And closing the windows keeps out almost all noise as well.

How has the building management responded to any problems or issues you have raised:

The response time to any enquiries we’ve had have varied 3-5 business days on a rare occasion, but mostly range from within same day to 24 hours.

Please share one thing (or more) which you wish you had known before you moved in:

We wish we knew to request a north-facing sooner, that trash day and farming makes a big impact on open windows, that it’s absolutely necessary to go through the welcome email to get internet as Virgin Media has virtually no clue how to handle moving down one floor in the same building.