Blackhorse Mills, E17

By
Legal & General, urbanbubble
1st
Ranked 1st out of 11 in Walthamstow
4.64 (202 reviews) 4.64 (202 reviews)
Homeviews Logo Homeviews Logo
Transparency Rating: Excellent
This development has a high number of verified resident reviews written in the last 12 months.
Homeviews Logo
Transparency

Category Scores

4.84
Facilities
4.66
Design
4.56
Location
4.40
Value
4.55
Management

Blackhorse Mills is more than just a home; it’s a way of life. Somewhere you can feel totally free. To paint the walls, bring your pets, swim in the lido, chill on the roof terrace, work out in the gym, host friends in the dining rooms, stretch in the yoga studio… And a whole lot more besides. 

Overlooking the wilds of Walthamstow Wetlands, yet just 20 minutes to Central London on the Victoria Line from Blackhorse Road station, Blackhorse Mills has nature and city life down.

Whether you’re after seclusion or connection, wildlife or a wild night, E17 is about balance and choice.

Read more Read less

Blackhorse Mills, E17 Reviews

All Reviewers
Private Tenants
Verified
Showing 202 reviews
Write a Review Upload Photos

We love Blackhorse Mills!

Verified Resident
Verified Resident
Review Date Apr 2023

I have lived in the area for close to five years and moved to Blackhorse Mills on a temporary basis when I needed a bigger space. It was an absolutely ideal place to live with no other development having this level of facilities (gym, pool, co-working space, tennis courts, bar, private dining rooms for free hire!!). I could not fault the development and would 100% recommend to anyone looking to rent in London. All the facilities combined with the proximity to the station can not be beaten. The staff on-site are so helpful and will respond immediately if there any issues in the flat.

Please tell us what you like and dislike about this area:

I have lived around Blackhorse Road for nearly five years now. During this time there has been significant growth in terms of the brewery mile and the increase in great restaurants. Blackhorse Mills is the perfect little sister to Walthamstow Central as its not as hectic with the Wetlands on your doorstep for that much needed escape to nature when you live in London.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had discovered the Deja brew cafe opposite a lot sooner as it was amazing!

How has the building management responded to any problems or issues you have raised:

We had an issue on the first day when our electricity went out and the team were very responsive to have this resolved asap.

5
Facilities
5
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Manager Response

Hello Abigail,

Thank you so much for taking the time to leave a great review.

I completely agree with your points mentioned, we have some amazing facilities here combined with a great team to look after our residents. Deja brew is certainly a little gem in the area!

Kind regards,
Luke

Pretty building but terribly managed

Verified Resident
Verified Resident
Review Date Nov 2023

The building has nice facilities but is terribly managed.

* the pool looks amazing, but the water temperature is unstable. In winter, sometimes it’s nice and pleasant, sometimes chilly, and sometimes too cold to even enter. In the summer other tenants mass book for weeks in advance, and so it’s almost impossible to even use it (unless you’re one of them). The problem is that they often don’t even use their slots. So the pool can be booked out and almost empty at the same time. After so many years, I’m shocked that they haven’t implemented a better system.

* the coworking space has pool tables which is nice, but doesn’t really have desks? More like coffee tables, and one long table with uncomfortable chairs. The place is nice to have a beer with your friends or play board games, but not really well suited for working

* the gym and the tennis court are very nice

* building management is terrible. Lately they started sending lots of chat gpt generated emails (ridiculous sounding, like “let dogs and flowerbeds live in harmony” and stuff like that) trying to restrict dog walking on PUBLIC paths. And saying that dogs should pee only in one small area (as if that’s how dogs work). Laughable for a dog friendly building, and most likely illegal.

* private dining rooms are almost impossible to book unless it’s your birthday

* everything breaks; WiFi, hot water, elevators. There is almost no communication about these issues

Please tell us what you like and dislike about this area:

It’s quite far from everywhere if you want to cycle, but it’s very close to Victoria line. It’s around half an hour in tube to get somewhere more central, so not the worst but not the best either. There are nice breweries around, a climbing wall, and tasty pizza. Almost impossible to get a parking space though, we’ve been on a waiting list for almost a year now.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew how terribly any issues will be handled. Tbf it wasn’t always like this, I’ve lived here for a few years and the first review I left was 5/5 stars. Management used to be reasonable and helpful. I don’t know when and why things went so wrong

How has the building management responded to any problems or issues you have raised:

Terribly. The hot water issue was handed awfully, they could have told me I should contact EON without making me wait a week for any communication. Clearly they forgot that one of their tenants doesn’t have hot water, because I had to email them again to get any response.

Elevators broke yesterday. Today, they are still not fixed. Again, there is no communication about this. I called them, and they cannot even tell me when they are going to be fixed and whether it will be today… I live on 10th floor and need to walk up and down the stairs with my dogs.

3
Facilities
4
Design
3
Location
2
Value
1
Management
Read all Read less

Was this review helpful?

Report

Report

Superb

Verified Resident
Verified Resident
Review Date Sep 2023

Blackhorse Mills the development and the team that run it are excellent. We have been with them almost 3 years – we were excited about moving here at the start & our enthusiasm for the place and team remain undiminished. I particularly enjoy the community parties BHM organise.

Please tell us what you like and dislike about this area:

Blackhorse Mills is well situated – the city, the hood (Hackney) and the mall (Westfield) are all within 20 minutes train/tube. The height of anti-social behaviour is the rare mishap between a pet and a clueless child – credit to the staff for dealing well with these issue when they arise.

Please share one thing (or more) which you wish you had known before you moved in:

The high quality of service of the Blackhorse Mills team has lifted my initially low opinion of renting as a medium to long term housing solution.

How has the building management responded to any problems or issues you have raised:

Fast. They have taken care of us every time. Thank you

5
Facilities
5
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Friendly, lively, comfortable place to call home

Review Date Sep 2023

The development is excellent, lots of recreational facilities and co-working space, good neighbours and social scene, and secure bike storage. The flats themselves are well laid out, very quiet, and cheap to run! The management team are friendly and responsive also.

Please tell us what you like and dislike about this area:

The area is excellent with easy access to wetlands, food, bars etc. Access to central London is also fast and easy!

Please share one thing (or more) which you wish you had known before you moved in:

That I might have needed a larger flat! They’re all occupied.

How has the building management responded to any problems or issues you have raised:

Very limited issues, but when they’ve arisen they’ve been dealt with swiftly.

5
Facilities
5
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Almost Perfect

Review Date Sep 2023

Grest design, great staff, great facilites. Much better thab previous building I was in. No complaints. Had an issue when we first moved in with damage to the property, the management were on it quicjly however appeared to hire someone for a quick job as when we moved in it smelt like fresh paint and the marks were still visible and had a hair on the bathroom painted over rather than removed.

Please tell us what you like and dislike about this area:

The bin shoot never seems to work. The area is improving with nice cafes/ bars/ pubs. Far but has Vic line. Has lovely areas to walk/ cycle.

Please share one thing (or more) which you wish you had known before you moved in:

Don’t have much to add, got shown the flat and facilities available.

How has the building management responded to any problems or issues you have raised:

Did respond quick to an issue with marks on the walls however didn’t correctly fix the issue and only did a quick paint job.

5
Facilities
5
Design
4
Location
5
Value
4
Management
Read all Read less

Was this review helpful?

Report

Report

Pool with a view

Verified Resident
Verified Resident
Review Date Sep 2023

Facilities are great – where else do you get an outdoor pool with views of the wetlands. Also great to have the private dining rooms though they are really difficult to book as too many residents want to use them. Gym is a great bonus too (not that I use it).

Please tell us what you like and dislike about this area:

Great location to walthamstow wetlands and the Blackhorse beer mile. There’s a couple of nice restaurants and cafes but could do with more. Super close to Blackhorse road station so really easy to get to central London on the Victoria line (my favourite).

Please share one thing (or more) which you wish you had known before you moved in:

Despite having bin chutes that say food waste the complex doesn’t recycle food waste which isn’t mentioned and also really sad that it’s just added to landfill! Imagine how much gets thrown away by the complex every day. I really hate that.

How has the building management responded to any problems or issues you have raised:

When we’ve had issues they aren’t always sorted in a timely manner. My partner ended up fixing something himself as we couldn’t be bothered to keep asking!

5
Facilities
4
Design
5
Location
3
Value
3
Management
Read all Read less

Was this review helpful?

Report

Report

Home of convenience

Verified Resident
Verified Resident
Review Date Sep 2023

With modern design, state of the art facilities and finishing, BMH is by far my best place to live . With beautiful arts in communal areas, convenient spaces for working remote, let alone the seasonal events BMH organises to bring residents together and celebrate inclusive occasions. Spacious and green surroundings give peace of mind.

Please tell us what you like and dislike about this area:

A home of convenience. Easy access to major shops, close to tube station, and an exceptional amenities.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t know concierge had services like paper prints.

How has the building management responded to any problems or issues you have raised:

Instant. We once had problems with WiFi connectivity, and it was addressed immediately by contacting Glide support .

5
Facilities
5
Design
4
Location
5
Value
5
Management
User submitted image of  Blackhorse Mills, E17
Read all Read less

Was this review helpful?

Report

Report

A retirement home for young people

Review Date Sep 2023

The design of flats and facilites is pretty. Overall the building management does a good job, the common areas are usually clean and tidy. The gym is well equipped although can get a bit busy on the pick hours. The parcel room and the consierge 24/7 is a great service that this development offers.

Please tell us what you like and dislike about this area:

The area is quiet and nice, there are a few Cafés and restaurants. It is 1 min walk to the Victoria line so it is very easy to get to other areas of London.

Please share one thing (or more) which you wish you had known before you moved in:

I got the complete information when viewing the flat.

How has the building management responded to any problems or issues you have raised:

In general they responded quite promptly to any of the issues I have raised . The only problem they didn’t solve is the one related to pigeons.

5
Facilities
5
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

Excellent premises in a good location in up and coming area, but still not the safest.

Verified Resident
Verified Resident
Review Date Sep 2023

Facilities at Blackhorse Mills are outstanding, but could be better designed, such as the 1st floor garden and rooftop terrace. Pool temperature is sometimes lower than expected. Communal areas are excellent. Entrance to premises seems too easy and unsafe as gates are constantly open and without locks. Maintenance is very good upon request. Parcels are sometimes lost as there is too much chaos in the parcel room.

Please tell us what you like and dislike about this area:

Location is good with quick access to the Tube (Blackhorse Road). Not many bars, shops yet – but growing at pace (new Tesco Express right in front) as more flats are built. Area still feels a bit unsafe, with some anti-social behviour at night – even within Blackhorse Mills premises. and especially near the Wetlands / Marshes where there are regular robberies regularly and police are not very helpful.

Please share one thing (or more) which you wish you had known before you moved in:

the safety and anti-social behaviour in the area is worse than I thought, and nothing is being done about it.

How has the building management responded to any problems or issues you have raised:

Maintenance personnel is outstanding. No issues at all.

4
Facilities
3
Design
4
Location
4
Value
4
Management
Read all Read less

Was this review helpful?

Report

Report

Blackhorse mills, lovely place to live but a little pricey.

Verified Resident
Verified Resident
Review Date Sep 2023

Very modern design with lots of communal spaces inside and out. Lots to do on the development for active individuals and a good community of neighbours. Staff on site are usually very nice and accommodating. Some maintenance issues remain outstanding for a while and the management of pets/dogs is a concern as they’re regularly off lead and little enforcement.

Please tell us what you like and dislike about this area:

Great for transport links. A little out of the way from the main shopping area but small shops locally plus plenty of breweries. No parking available locally. Traffic noise is minimal for some flats when further from the road. No real issue with asb.

Please share one thing (or more) which you wish you had known before you moved in:

The booking system for the facilities can mean it’s difficult to get into. Things such as the private dining rooms are constantly in use.

How has the building management responded to any problems or issues you have raised:

Generally fine to respond but sometimes is maintenance issues can take a long time to be resolved.

5
Facilities
4
Design
4
Location
3
Value
3
Management
Read all Read less

Was this review helpful?

Report

Report

Great exciting place to live

Verified Resident
Verified Resident
Review Date Sep 2023

Beautiful amendment to live in, very clean and amazing structure and building design.
Great management team always goes out of their way to ensure any issues I have are sorted promptly, I am safe and they always have good energy and smiles on their face, especially Kornelia, Anna, Daruisz, Kul, the full housekeeping team, Andy & Rob (repair teams).

Please tell us what you like and dislike about this area:

Good:
– close to the underground station
– close to Tottenham Hale shopping centre and Walthamstow

Bad:
– No great for parking
– I think you should be allowed to have at least one guest who is driving to be able to park overnight so they can stay around. This included your partner, family or friends

Please share one thing (or more) which you wish you had known before you moved in:

I was shown a balcony property which I agreed to then upon my move in BHM gave me a property without a balcony.

How has the building management responded to any problems or issues you have raised:

yes any issues are sorted and all emails are replied to promptly

5
Facilities
5
Design
5
Location
5
Value
5
Management
Read all Read less

Was this review helpful?

Report

Report

These reviews are the subjective opinion of a HomeViews member and not of HomeViews

Resident photos

User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17
User submitted image of Blackhorse Mills, E17

Facilities

24 Hours

24 Hours

Balcony

Balcony

Bike Parking

Bike Parking

Coworking

Coworking

Concierge

Concierge

Communal Gardens

Communal Gardens

Gym

Gym

Lounge

Lounge

Onsite Maintenance

Onsite Maintenance

Parcel Lockers

Parcel Lockers

Pet Friendly

Pet Friendly

Private Dining

Private Dining

Resident Events

Resident Events

Retail on Site

Retail on Site

Roof Terrace

Roof Terrace

Service

Service

Swimming Pool

Swimming Pool

WiFi Included

WiFi Included

Location

Legal & General
Number of developments 14

4.60

Average rating based on 1504 reviews

View company
urbanbubble
Number of developments 20

4.61

Average rating based on 1627 reviews

View company