Blackhorse Mills, E17

Please tell us about the good and bad aspects of living in your local area:

Local amenities are okay. A few good ones but you need to travel a bit for more options. Availability of transport is very good. Parking availability is a bit limited as there are only 3 spots for visitors and they can get filled easily. Otherwise all good.

How has the building management responded to any problems or issues you have raised:

Well when we talk to them, although some emails get lost / go unreplied

Please share one thing (or more) which you wish you had known before you moved in:

The community of people in the building are very friendly (good). You can’t bring guests as you please to the gym / pool without paying for passes! (Bad)

Please tell us about the good and bad aspects of living in your local area:

good transport links with the Victoria line and overground services and bus routes. fantastic community and accessibility.

How has the building management responded to any problems or issues you have raised:

I had an issue with my dishwasher not working but this is now fixed.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to note, figured it out as we went along - shops downstairs weren't shops but that was 7 years ago.

Please tell us about the good and bad aspects of living in your local area:

There is a good range of local shops, cafes and small restaurants within walking distance. Blackhorse Road station is only a short stroll away, with Victoria line and London Overground for easy travel into central London. Walthamstow Wetlands, a large open green space, is right beside the area, perfect for dog walking. Bin collection runs reliably. On the downside, street parking is limited, and there can be occasional traffic noise near the main road. Anti-social behaviour is rarely seen here.

How has the building management responded to any problems or issues you have raised:

Building management generally replies to reported issues within a couple of working days. Minor maintenance requests are resolved quickly. However, for larger problems such as lift faults, the waiting time for full repairs can be longer than expected.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how much noise comes from the nearby lift. The regular movement of the elevator creates ongoing sound, which easily disturbs my dog. If I had known this earlier, I would have requested a room further away from the lift shaft before moving in.

Please tell us about the good and bad aspects of living in your local area:

There are plenty of local shops and cafés nearby, all within walking distance. The train station is also just a short walk away, making the location very convenient.

How has the building management responded to any problems or issues you have raised:

recent changes in management have become a growing concern among residents. Decisions appear to be made without seeking or considering resident feedback, leading to frustration and a declining level of confidence in the management process. Conversations with staff across different areas of the development also suggest that many employees share similar concerns with some expressing uncertainty about the direction of management and the way decisions are being communicated and implemented. This apparent lack of consultation and transparency has contributed to an increasing sense of disconnect between management, staff, and residents, undermining trust and confidence within the community

Please share one thing (or more) which you wish you had known before you moved in:

Small issue is the lack of parking spaces but this is the same for all the buildings in the area.

Please tell us about the good and bad aspects of living in your local area:

Great transport with buses & nearby tube station, shops are fab with multiple cafes nearby. A short walk from a selection of breweries for socialising and night life.

How has the building management responded to any problems or issues you have raised:

Slow responses regarding renewal process - good with maintenance issues and general enquiries.

Please share one thing (or more) which you wish you had known before you moved in:

The flats have zero aircon and spider situation makes it hard to open windows, unless you’re ok with 8 legged friends. Otherwise, invest in a good fan.