A guide to living in Borough of Waltham Forest

Please tell us about the good and bad aspects of living in your local area:

Great place to live , lovely community and lovely facilities. Lots of local things to do such as breweries and a lovely sauna near by

How has the building management responded to any problems or issues you have raised:

Sorted quickly , when our dishwasher broke we have people over quickly

Please share one thing (or more) which you wish you had known before you moved in:

That there was no storage for furniture we did not want

Please tell us about the good and bad aspects of living in your local area:

If you move here, be aware that "professionally managed" doesn't mean an easy and seamless experience. The building is nice and has good amenities. The property management is disappointing. I couldn't use my kitchen sink for two months, and had to keep chasing them for an update on reply. They also do very badly in communicating and organising maintenance projects in general, and when you ask for these to be accommodated to your schedule, they're never able to. Lifts, bin chute and gym equipment are often broken.

How has the building management responded to any problems or issues you have raised:

It took them 2 months to do a vital repair on my flat, and I had to chase them relentlessly for it (My kitchen sink/tap needed changing). I've also find they don't respect our right of quiet enjoyment of the property very well, either by not informing us of maintenance works, or just being unable to acomodate our requests that they are performed at a different time.

Please share one thing (or more) which you wish you had known before you moved in:

That the property management team is either too stretched or simply not that good at what they do.

Please tell us about the good and bad aspects of living in your local area:

Local amenities are okay. A few good ones but you need to travel a bit for more options. Availability of transport is very good. Parking availability is a bit limited as there are only 3 spots for visitors and they can get filled easily. Otherwise all good.

How has the building management responded to any problems or issues you have raised:

Well when we talk to them, although some emails get lost / go unreplied

Please share one thing (or more) which you wish you had known before you moved in:

The community of people in the building are very friendly (good). You can’t bring guests as you please to the gym / pool without paying for passes! (Bad)

Please tell us about the good and bad aspects of living in your local area:

good transport links with the Victoria line and overground services and bus routes. fantastic community and accessibility.

How has the building management responded to any problems or issues you have raised:

I had an issue with my dishwasher not working but this is now fixed.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing to note, figured it out as we went along - shops downstairs weren't shops but that was 7 years ago.

Please tell us about the good and bad aspects of living in your local area:

There is a good range of local shops, cafes and small restaurants within walking distance. Blackhorse Road station is only a short stroll away, with Victoria line and London Overground for easy travel into central London. Walthamstow Wetlands, a large open green space, is right beside the area, perfect for dog walking. Bin collection runs reliably. On the downside, street parking is limited, and there can be occasional traffic noise near the main road. Anti-social behaviour is rarely seen here.

How has the building management responded to any problems or issues you have raised:

Building management generally replies to reported issues within a couple of working days. Minor maintenance requests are resolved quickly. However, for larger problems such as lift faults, the waiting time for full repairs can be longer than expected.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how much noise comes from the nearby lift. The regular movement of the elevator creates ongoing sound, which easily disturbs my dog. If I had known this earlier, I would have requested a room further away from the lift shaft before moving in.