A guide to living in Borough of Newham

Please tell us about the good and bad aspects of living in your local area:

The location is one of the biggest advantages of living at Rondo\. There is a huge choice of shops, restaurants and bars nearby, with Westfield Stratford City right on the doorstep and plenty more options around East Village and the Olympic Park\. The green spaces around Queen Elizabeth Olympic Park are also excellent\. Transport links are exceptional\. Stratford International is immediately outside, while Stratford station is only a short walk away, giving easy access to the Elizabeth, Central and Jubilee lines, DLR, Overground and National Rail\. It makes getting virtually anywhere across London incredibly easy and convenient

How has the building management responded to any problems or issues you have raised:

Although very minimal, These have been dealt with very quickly.

Please share one thing (or more) which you wish you had known before you moved in:

Council tax band would of been useful but wasn’t available at the time

Please tell us about the good and bad aspects of living in your local area:

The area is great for convenience. It is directly across from the station, with easy access to the Jubilee line, DLR and local buses, making transport very convenient. There are lots of grocery stores and shops nearby, including Morrisons, Lidl, Superdrug and Tian Tian. Overall, the area is well connected and practical for day-to-day living.

How has the building management responded to any problems or issues you have raised:

The building management team has been really responsive. It’s quick and easy to report or book issues through the app, and they usually get things sorted quickly.

Please share one thing (or more) which you wish you had known before you moved in:

Good - location is a huge advantage, especially being close to the station. Great team to help resolve issues. Love the fact the washer has its own area with doors and a storage room which will fit your bigger items e.g. suitcases. Bad - could do with more closet storage int he 1 bed, bigger bed.

Please tell us about the good and bad aspects of living in your local area:

The area is generally very convenient, with excellent public transport connections and plenty of shops, restaurants and other amenities nearby. Having the station so close is definitely a major advantage. However, parking is a significant downside. Despite there being a car park, residents are not able to use it for normal parking, with spaces essentially limited to disabled parking. I find this very inconvenient, particularly for households and families who rely on a car for everyday activities, shopping or travelling with children and pets. Another issue is the nearby stadium. While it brings a lot of activity to the area, on match days and during major events the surrounding roads are frequently closed or restricted, and the area can become extremely crowded. This can make getting in and out of the development surprisingly difficult and does affect residents’ day-to-day lives. Overall, the location is extremely well connected and convenient for public transport, but better parking provision for residents and improved management of road closures and crowds on event days would make a significant difference to the living experience.

How has the building management responded to any problems or issues you have raised:

I would like to give a special mention to Valdiney from the maintenance team. He has been absolutely fantastic — incredibly patient, professional, helpful and always so friendly. Since we moved in, he has helped us with several different maintenance issues, and every single time he has been incredibly quick to respond. Whenever we report something, he gets in touch with us almost immediately and makes sure the issue is dealt with quickly and professionally. What impressed us the most was when we had an issue with our washing machine. Valdiney went above and beyond and even came in on his day off to replace it for us. I genuinely couldn’t believe it — we really didn’t expect that level of dedication and care. Having someone like Valdiney on the maintenance team makes such a huge difference to our experience living here. Knowing that any issue will be taken seriously and dealt with so efficiently makes us feel incredibly comfortable and reassured in our home. We really appreciate everything he has done for us. Thank you so much, Valdiney! He is an absolute credit to the team and deserves all the recognition!

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known before moving in that the nearby stadium means there are frequent football matches and events, which can make the area extremely busy and sometimes lead to road closures. I also wish I had known that the on-site car park is not available for general resident parking and is essentially limited to disabled parking spaces. These are both things I would have liked to know before choosing to move in.

Please tell us about the good and bad aspects of living in your local area:

great to be so close to westfield - you could go for days without needing to leave the immediate area as everything you need is on your doorstep! and for getting out into the rest of london, can’t beat having the elizabeth line so close

How has the building management responded to any problems or issues you have raised:

they’ve taken any issues really seriously and have been incredibly supportive

Please share one thing (or more) which you wish you had known before you moved in:

how long it takes for the ventilation to kick in! we’re in the middle of a heat wave and it could be a few days before temperatures settle down

Please tell us about the good and bad aspects of living in your local area:

The area is fantastic to live in. There are plenty of shops, supermarkets, cafés and restaurants within walking distance, and transport links are excellent with easy access to central London. The neighbourhood feels safe, clean and well maintained. I honestly don’t have any negative comments, as my experience living here has been very positive.

How has the building management responded to any problems or issues you have raised:

Every issue or question I raised was handled quickly, efficiently and professionally. The team was always responsive, friendly and proactive, keeping me updated throughout the process. I always felt that my concerns were taken seriously, and any problems were resolved as quickly as possible.

Please share one thing (or more) which you wish you had known before you moved in:

Honestly, I can’t think of anything I wish I had known beforehand because the experience met, and in many ways exceeded, my expectations. If I had one piece of advice for new residents, it would simply be to make the most of the excellent facilities and not hesitate to contact the management team if you need anything they are genuinely approachable, responsive and always willing to help.