Coppermaker Square, E20

Please tell us about the good and bad aspects of living in your local area:

There are plenty of restaurant nearby, you can easily go into Westfield by going downstairs, living here is pretty good so far.

How has the building management responded to any problems or issues you have raised:

Overall the experience is good, but with the leasing team there can sometimes be a wait of one to two weeks. On occasion, you may even need to follow up yourself or visit them in person before things move forward more quickly. In contrast, the concierge team are always prompt and polite in their responses, and they resolve matters very efficiently..

Please share one thing (or more) which you wish you had known before you moved in:

Everything has been very good, to be honest. If I may offer a small suggestion, it would be that whenever the whole team is away on annual leave or attending an event (for example, the leasing team), it would be helpful to inform all clients who are currently in progress with you. Otherwise, it can feel a little frustrating when no one is available to answer questions or resolve issues.

Please tell us about the good and bad aspects of living in your local area:

The apartment is literally on top of Westfield, aka one of the biggest malls in Europe. Stratford is also fantastically communicated, although there are quite some weird people around the station, but they apartment is in a very save area!

How has the building management responded to any problems or issues you have raised:

Manav, Sareena and Jose and they have all been extremely nice and helpful!

Please share one thing (or more) which you wish you had known before you moved in:

We would have appreciate to know in advance that there was an storage space, as we got ours elsewhere because no one told us. You need to have plenty of time and patience for the rental checks. The events and building App are very nice surprises!

Please tell us about the good and bad aspects of living in your local area:

Its been amazing living here. It is comfortable and the all facilities are in good, clean condition.

How has the building management responded to any problems or issues you have raised:

The building management has always responded quickly, efficiently, and with great professionalism to any problems or issues I have raised, ensuring they are resolved promptly and effectively.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is just how friendly and supportive the community is here. It’s more than just a place to live—it truly feels like a neighbourhood where people look out for one another, which makes the experience even better.

Please tell us about the good and bad aspects of living in your local area:

Lovely area and accessibility to everything ones need within a 5 min walk. Lots of good restaurants and shops

How has the building management responded to any problems or issues you have raised:

Yes they have and have solved it in a time bound manner

Please share one thing (or more) which you wish you had known before you moved in:

Better visibility on future events, developments and engagement with residents

Please tell us about the good and bad aspects of living in your local area:

The station is a 1 minute walk from here with all the access to Westfield shops and restaurants. This is truly a great place to live in.

How has the building management responded to any problems or issues you have raised:

I have recently used the handy man service and it was professionally and exceptionally done. The maintanence team replies to your requests really quickly, which is really uncommon in London. They always provide services in a very friendly and professional manner. When using the handy man service, Valdiney along with Mustapha and Koldo have been really great as they have assembled two cabinets professionally and in a timely manner. It was surprising how they have assembled it outside the apartment to avoid mess. They also have done a great job in mounting my TV to the wall and I absolutely love it. This was my first experience in using this service, and I will definitely use it again.

Please share one thing (or more) which you wish you had known before you moved in:

Make sure that you have the storage space available for you if you need it as they are very popular.