Coppermaker Square, E20

Please tell us about the good and bad aspects of living in your local area:

Coppermaker Square is in a very convenient area, with good access to Stratford’s shops, restaurants, bars and open spaces, as well as excellent transport links nearby. Day-to-day living around the area feels practical and well connected. The main downside is that some of the wider building services and systems have been unreliable, which has affected the overall experience.

How has the building management responded to any problems or issues you have raised:

Building management has generally responded well to maintenance issues, with requests usually being picked up quickly and handled without too much hassle. The main frustration has been the process itself, rather than the actual response times. They use a fairly clunky maintenance app with limited drop-down options, which can make it awkward to log an issue in the right category, but in practice requests still seem to be routed correctly. The only issue we had where the process felt slow was when we first moved in and the WiFi didn’t reach all the way into the bedroom. The WiFi provider responded quickly and offered possible solutions, such as moving the router or installing another one, but said this required sign-off from building management. Despite chasing it repeatedly, the approval did not come through for quite some time, so we ended up finding our own workaround. Interestingly, management eventually approved the request months later, by which point we had already sorted it ourselves and told them not to proceed.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish we had known before moving in is more about the district energy system, especially the high standing charges and how unreliable the cooling can be in hot weather. I also wish we had better understood the quality of the materials and finishes, as they feel less premium than we expected for the price. On the positive side, the pool and spa facilities are genuinely excellent and a real benefit that you don’t often find in this sort of development.

Please tell us about the good and bad aspects of living in your local area:

Amazing location with bars and amenities Was amazing with what’s available Spa etc amazing Made friends

How has the building management responded to any problems or issues you have raised:

Manav have been absolutely amazing and supportive and really looked after us moving in and continues to provide us support

Please share one thing (or more) which you wish you had known before you moved in:

The amazing facilities available and the Sense of community

Please tell us about the good and bad aspects of living in your local area:

Fantastic location! Everything you need is right on your doorstep — Westfield is just moments away, and with the train station nearby you can reach anywhere in London within 20 minutes.

How has the building management responded to any problems or issues you have raised:

A special shout-out to the onsite team — from reception and maintenance to the cleaning staff, everyone is polite, helpful and always happy to assist. The maintenance team in particular are consistently on hand, tackling every request with a great sense of humour and urgency. Nothing is ever too much trouble. A big thank you to Paul, Ciprian, Monika and Val!

Please share one thing (or more) which you wish you had known before you moved in:

Not really anything i can think of for this question

Please tell us about the good and bad aspects of living in your local area:

Good aspects: Great location, Great Facilities, Generally friendly staff (Koldo is very kind, always doing his work professionally, and always helpful, put a friendly face whenever we see him and asked us to fill in this review), In-House Maintenance Team Bad aspects: No parking available unless you are blue badge holder, some staff seemed to be not trained properly especially security. They need to be more professional and respectful towards the residents.

How has the building management responded to any problems or issues you have raised:

Most of the time raised pretty quickly. Hopefully this continues.

Please share one thing (or more) which you wish you had known before you moved in:

About the parking. I was told there’s parking available for additional fee but in reality ended up only for blue badge holders.

Please tell us about the good and bad aspects of living in your local area:

Koldo is very nice and helpful he always help me with door open make capocino for me. Karim manager and his staff its very nice snd helpful for rverythink special for mee he done change the matrace for my.son. I am grateful to.know Karim . Very lovely.

How has the building management responded to any problems or issues you have raised:

Karim manager and his staff its very nice snd helpful for rverythink special for mee he done change the matrace for my.son. I am grateful to.know Karim . Very lovely.

Please share one thing (or more) which you wish you had known before you moved in:

Veru good. I like here to be because everythink its easy around shops trainstation and great peole around here.