Coppermaker Square, E20

Please tell us about the good and bad aspects of living in your local area:

The good: great transport links, plenty of restaurants, lots of shopping options and also presence of security. The bad: very busy at all times, particularly when West Ham play at home

How has the building management responded to any problems or issues you have raised:

The concierge team are highly responsive to requests

Please share one thing (or more) which you wish you had known before you moved in:

The management team are unable to accommodate requests for furniture removal (ie removing bed from a second room so that it can be used as an office).

Please tell us about the good and bad aspects of living in your local area:

There are no bad aspects. All transport is under 5 minutes walk, the super markets & the park are all so convenient.

How has the building management responded to any problems or issues you have raised:

They respond quickly through the app which is what I’d expect from a building of this calibre. The important part is that the service is high quality. This is what makes living here important. Other places respond quickly but the work completed is not thorough.

Please share one thing (or more) which you wish you had known before you moved in:

All good. Every time I raise a ticket the response it urgent. Paul came on a Saturday and did an outstanding job and completed multiple things, even when he was only tasked with doing one. He went above and beyond what was asked and stayed late to get the jobs finished rather than pushing them back till Monday. Jose has also visited my apartment multiple times and hung my tv and helped me with furniture to make my apartment homely. Both of them have excellent attitudes and I’m grateful to have them help me.

Please tell us about the good and bad aspects of living in your local area:

Next to westfield and stratford station and handy for everything you need from food to entertainment.

How has the building management responded to any problems or issues you have raised:

quickly and efficiently with updates via the online app

Please share one thing (or more) which you wish you had known before you moved in:

How handy everything is , all you need is on the doorstep

Please tell us about the good and bad aspects of living in your local area:

Overall, I am very satisfied with everything so far in the neighbourhood, it's a great place to live.

How has the building management responded to any problems or issues you have raised:

They deal with it in a very short time, the maximum is the next day after you raise an issue

Please share one thing (or more) which you wish you had known before you moved in:

It was pretty clear before I moved in, they gave me all the details I needed.

Please tell us about the good and bad aspects of living in your local area:

A staff member came to provide on-site service within a few hours after we submitted a maintenance request. Val（staff） were enthusiastic and responsible. Highly recommended.

How has the building management responded to any problems or issues you have raised:

pretty nice and polite i have no problem with it!!

Please share one thing (or more) which you wish you had known before you moved in:

happy to see what if they can provide clearly rules about the price.