Coppermaker Square, E20

Please tell us about the good and bad aspects of living in your local area:

Overall, I am very satisfied with everything so far in the neighbourhood, it's a great place to live.

How has the building management responded to any problems or issues you have raised:

They deal with it in a very short time, the maximum is the next day after you raise an issue

Please share one thing (or more) which you wish you had known before you moved in:

It was pretty clear before I moved in, they gave me all the details I needed.

Please tell us about the good and bad aspects of living in your local area:

A staff member came to provide on-site service within a few hours after we submitted a maintenance request. Val（staff） were enthusiastic and responsible. Highly recommended.

How has the building management responded to any problems or issues you have raised:

pretty nice and polite i have no problem with it!!

Please share one thing (or more) which you wish you had known before you moved in:

happy to see what if they can provide clearly rules about the price.

Please tell us about the good and bad aspects of living in your local area:

Stratford is generally a very good area to live in. It has excellent transport links with several underground and rail lines. Our favourite is the Elizabeth Line - it is new, comfortable and, in our opinion, the cleanest. There is also a large shopping centre nearby with a wide variety of shops, so everything you might need is close at hand. The area itself is divided into New Stratford and Old Stratford. We live in New Stratford and feel very comfortable and safe here. Old Stratford feels more mixed and sometimes less safe, but overall our experience living here has been very positive.

How has the building management responded to any problems or issues you have raised:

We had a great experience with the maintenance staff during our move-in, especially Val. He was extremely helpful and quickly resolved all minor issues we noticed when entering the new apartment. He also assisted us with the equipment and made sure everything was working properly. Val was very fast, professional, polite, and well-organized. All our questions and requests were handled efficiently and with great attention to detail. We truly appreciate his support - the entire process was smooth and stress-free thanks to his excellent work.

Please share one thing (or more) which you wish you had known before you moved in:

Overall, the viewing process was clear and we felt that everything was explained well before we moved in. One thing that would have been helpful to know in advance is that if you want to book certain shared spaces or private rooms within the building, this comes at an additional cost. At the same time, all common areas provided by the building are free to use, which is great. Another small practical point is storage: the wardrobe is quite spacious, but it is not internally organised, so you may need to buy additional shelves or organisers. This is not a major issue, but it was a bit challenging at the beginning, as we moved in with four suitcases and organising a completely empty wardrobe took some time.

Please tell us about the good and bad aspects of living in your local area:

great location and facilities, have loved living here and the staff are always on hand to help whenever you need them

How has the building management responded to any problems or issues you have raised:

Respond quickly and professionally to aim to fix any problems

Please share one thing (or more) which you wish you had known before you moved in:

Explained proper use of the bin chute as people have been placing boxes down causing blockages

Please tell us about the good and bad aspects of living in your local area:

We have recently moved into the area and our first impressions are largely positive. The neighbourhood feels welcoming and community-focused, with good access to local amenities such as shops, schools, public transport, and green spaces. We have found people to be friendly and supportive, which has helped us settle in more easily. As we are still new, there are some challenges we are adjusting to, such as learning the local services and transport routes, and at times the area can be busy or noisy. However, these are normal aspects of moving somewhere new, and overall we feel the positives outweigh the negatives. We are hopeful that, as we become more established, we will continue to feel more connected and settled in the community.

How has the building management responded to any problems or issues you have raised:

Building management has responded very fast and professionally to any issues we have raised. A special thank you to Paul, who has been especially helpfu

Please share one thing (or more) which you wish you had known before you moved in:

One thing we wish we had known more about before moving in is the parking arrangements. While everything was explained, it is something that becomes clearer once you are actually living here. My tip to new neighbours would be to familiarise themselves early with the parking rules and options available, as this makes settling in much easier overall.