A guide to living in East London

The management is AWFUL. I moved in July, and at the beginning of September, I started having issues with what I believe is a faulty pipe in the ceiling. Long nights of no sleep, banging and having to find other places to stay on multiple occasions (and resorting to sleeping with noise-cancelling headphones on), all whilst still paying the full price of £2160 with bills on top. I sent over 20 videos to management on different occasions, and they have been no help. They would regularly say someone is coming to fix the noise (at the most inconvenient times - like 7:30am on a Friday, and letting me know this at 6:30am that same day) and after waiting around and changing my schedule for this, no one would turn up, but they would still say the "work was complete". If it was, I don't know how you can fix a pipe in my ceiling from outside of my apartment - and even then, I still never saw anyone.

I’ve really enjoyed living at Adlay Apartments on Millet Place. The building is well designed with a modern finish throughout, and the facilities are kept to a standard. The property management team has been brilliant! Special mention to Fatou, who has been an absolute star. She’s always responsive, incredibly helpful and goes out of her way to make residents feel looked after. Any issues I’ve raised have been dealt with quickly and professionally. Would highly recommend this development to anyone looking to live in the Royal Docks area.

I live on the 69th floor of the Landmark Pinnacle which has become a daily struggle with chronic as well as dangerous lift failures. What should be a flagship residential sky scraper has instead become a daily endurance test where residents joke about how "we take our chances". The situation has been ongoing for 5 years now. It was something I used to say (in my typically optimistic way) “oh it's only teething problems with a new building.” This has proven to be sadly untrue. It has become chronic and systematic with a feeling that we are taking a gamble with our lives to go back to our homes - not funny but dangerous. The lifts fail CONSTANTLY. NOT UNPREDICTABLY BUT CONSTANTLY. Here I document only the past week: 18/04/27 2 LIFTS OUT OF ORDER 17/04/26 ALL 3 LIFTS OUT OF ORDER. - NO ACCESS TO OUR HOMES 18/04/26 LIFT F OUT AT 9:20AM 18/04/26 ALL 3 LIFTS OUT AT 12PM - NO ACCESS TO OUR HOMES 18/4/26 ALL 3 LIFTS OUT AGAIN AT 4;52 - NO ACCESS TO OUR HOMES 19/4/26 1 LIFT OUT OF ORDER AT 8:30AM 20/4/26 1 LIFT OUT OF ORDER AT 9AM 20/4/26 1 LIFT OUT OF ORDER AT 12PM 21/4/26 (AT THIS MOMENT) 1 LIFT G OUT OF ORDER These failures are not inconveniences they have created genuine safety risks. Neighbours have been trapped in and had to be pulled out to safety. Medical teams visiting 2 disabled people were not able to get to their patients. grocery deliveries and appointments have had to be cancelled as people are left stranded in the lobby. Living here means the insecurity of not knowing if you will be able to get home, go out or get help when you need it. Until, the lift system here at the Tower of Terror is rebuilt, modernised and properly maintained, the building can not be considered safe - and certainly not worth the premium that we paid and pay to live here. Our concerns have been sent in writing to the governmental departments that handle this type of situation especially in high rise buildings. I have also informed all the managers of the building itself. There has NOT BEEN one reply! There has not been one apology. Then again apologies are cheap - like the way things are done here - on the cheap! I will keep this review updated every week.

Property management so bad look at the doors the bin area all the corridors are cracked nothing been done for years. SCAMMING US ON SERVICES CHARGES . the balcony had been rusted and no one is taking care of them on residence tower. all busy hallways has just tape and joint not being plaster the bin area the doors and frame all is cracked and very messy. water leaking on bin area area in basement nothing been done.

I think maybe can add some coffee machine and printer for us to use. Also, the locker in the mail room didn't send us a code for us and hasn't been fixed yet. Everything else is so nice! I love it very much! Love it love it love it love it love it love it!