A guide to living in East London

Please tell us about the good and bad aspects of living in your local area:

We have just moved in but all seems very good: great location and transport links. The building is calm and the atmosphere is relaxing.

How has the building management responded to any problems or issues you have raised:

Farhan has been incredibly helpful and has made our move smooth and easy. Really grateful for his tips and advice! Manav has also helped a lot when we had to change our lease details.

Please share one thing (or more) which you wish you had known before you moved in:

The tech behind the building and flats is impressive!

Please tell us about the good and bad aspects of living in your local area:

Living in Stratford is super convenient for getting into town and home again after. The night tube on the jubilee line makes a huge difference and who doesn’t love the Elizabeth line.

How has the building management responded to any problems or issues you have raised:

The maintenance team are excellent and always respond quickly and flexibly to any problems.

Please share one thing (or more) which you wish you had known before you moved in:

How busy it can get when there is an event at the London stadium and the impact it has on access / deliveries.

Please tell us about the good and bad aspects of living in your local area:

Excellent central location - very convenient to commute. Its peaceful and calm complex with fascinating facilities. We are very happy living here.

How has the building management responded to any problems or issues you have raised:

Building management is very responsive, prompt and efficient

Please share one thing (or more) which you wish you had known before you moved in:

We were oriented very well on our first visit, communications were clear, prompt and efficient.

Please tell us about the good and bad aspects of living in your local area:

Lots of crime and dodgy people around the area, local shops are good but they’re always completely empty

How has the building management responded to any problems or issues you have raised:

They ignored them. I had a broken floor board that was cutting my feet and making them bleed and they haven’t even bothered to repair it in a year.

Please share one thing (or more) which you wish you had known before you moved in:

That it’s AWFUL in general, people are nice but the management is abysmal

Please tell us about the good and bad aspects of living in your local area:

Pros of living in Millet Place, Pontoon Dock: ✅ Excellent transport links – Pontoon Dock DLR offers quick access to Canary Wharf, the City, and London City Airport. ✅ Peaceful and scenic – Riverside views and proximity to the Thames Barrier Park create a relaxing atmosphere. ✅ Modern development – The buildings and public spaces are clean, new, and well-maintained. ✅ Low crime and anti-social behaviour – The area feels safe and quiet, with a respectful community. ✅ Close to green spaces – Ideal for walks, exercise, and unwinding outdoors. ✅ Decent local cafes and services – Royal Wharf nearby has coffee shops, small eateries, and essential services. Cons of living in Millet Place, Pontoon Dock: ❌ Limited shopping and dining options – Fewer choices locally; need to travel for a wider variety. ❌ Busy public transport at peak times – DLR trains can be crowded during rush hour. ❌ Aircraft noise – London City Airport is nearby, and planes can be heard frequently. ❌ Parking can be difficult – On-street and visitor parking is limited. ❌ Bin collection issues occasionally – While usually reliable, communal bins sometimes overflow. ❌ Less vibrant nightlife – Quiet in the evenings with fewer bars or late-night venues.

How has the building management responded to any problems or issues you have raised:

The building management is generally responsive and professional. Most maintenance issues are resolved promptly.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how noticeable the aircraft noise from London City Airport can be, especially during early mornings and weekends. It’s not a dealbreaker, but something to be aware of. I’d also advise new Neighbours to register for parcel lockers and speak with the concierge early on—it helps avoid missed deliveries.