A guide to living in East London

Please tell us about the good and bad aspects of living in your local area:

Alma is in a fantastic location with a wide range of shops, restaurants, cafés and bars all within walking distance. Transport links are excellent, with Aldgate East, Aldgate and Liverpool Street stations nearby, making it very convenient to travel across London. The street is generally lively but feels safe, and building management keeps communal areas and bin collections super well maintained.

How has the building management responded to any problems or issues you have raised:

The building management team has been responsive and helpful whenever I have raised an issue. Communication has generally been clear, and any concerns have been addressed in a timely and professional manner. Overall, I have found the management to be extremely friendly and committed to maintaining a positive living environment.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how busy and lively the area can be, especially during peak hours. While the location is extremely convenient with great transport links and amenities, the surrounding streets can sometimes feel quite fast-paced and noisy compared to what you might expect from a viewing. It’s not necessarily a negative, but it’s something worth being aware of before moving in so you know what to expect day to day.

Please tell us about the good and bad aspects of living in your local area:

The local area offers a good mix of shops, restaurants and cafés, making it convenient for both everyday needs and leisure activities. The transport links are excellent, with easy access to public transport and major routes from Canning Town station, making commuting straightforward. The street itself is generally well maintained and feels safe. Noise levels are reasonable for an urban area, and I have not experienced any significant issues with anti-social behaviour. Overall, it is a convenient and enjoyable place to live.

How has the building management responded to any problems or issues you have raised:

They have been responsive and proactive in contacting me with updates which has been particularly helpful.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing significant comes to mind. The information provided before move-in was clear, and any questions I had were answered promptly by the Resident Services team, in particular Paul who I have had most contact with. The transition into the building was smooth and straightforward.

Please tell us about the good and bad aspects of living in your local area:

Paul has always been very helpful and was very attentive when we had an issue that needed solving quickly.

How has the building management responded to any problems or issues you have raised:

They have responded very quickly and gotten things sorted in no time.

Please share one thing (or more) which you wish you had known before you moved in:

No really. Everything has been great and I have not complaints.

Please tell us about the good and bad aspects of living in your local area:

The maintenance team is very responsive. Every time I reported an issue, they responded very quickly and came to my flat to fix the problem. I will give my big appreciation to Orlando, he helped me fix a lot of issues from lighting to sink. He is a very good member of the maintenance team.

How has the building management responded to any problems or issues you have raised:

The maintenance team is great, especially Orlando is very professional and friendly. He tried his best to fix the issues for me.

Please share one thing (or more) which you wish you had known before you moved in:

I would like to check All appliances and facilities are working. They look very good from the exterior, but when I moved in and started to use such facilities, I realised some of them are not working.

Please tell us about the good and bad aspects of living in your local area:

Very convenient location, right opposite the Canning Town station with great connectivity. A lot of supermarkets nearby with a safe locality.

How has the building management responded to any problems or issues you have raised:

Yes, very attentive service especially Paul and Angela. They are very responsive and have handled all our complaints to date

Please share one thing (or more) which you wish you had known before you moved in:

Everything has been good, so we don't have any complaints. The communication is very good and they tell you all you need to know before you move in.