A guide to living in East London

Please tell us about the good and bad aspects of living in your local area:

The good aspects - Its a great location for public transport, a 3-4 min walk to the station! The big tescos is also only 5 mins away as well as canal walks and some great shops. There is a gym 1 min walk away and i think the views from the 27 floor are incredible. I’ve often worked from the 1st floor which has been really handy. The people at the front desk have always been exceptional and so helpful and kind at all times of the day/night. Bad aspects - i wouldnt say bad but because of the proximity to the A12 the balcony becomes dusty quickly as well as when windows are open. The bin shoots are often out of order which i dont mind carrying the rubbish down but I have noticed others havent. Would be nice to have air-con as the weather heats up.

How has the building management responded to any problems or issues you have raised:

They have answered well - always have someone come look with the week

Please share one thing (or more) which you wish you had known before you moved in:

That there arent any coffee shops in walking distance - that would be nice

Please tell us about the good and bad aspects of living in your local area:

The location is excellent, with great transport links, restaurants, shops and everything you need within walking distance. Canary Wharf feels very safe, clean and well maintained, and it is a very convenient area to live in.

How has the building management responded to any problems or issues you have raised:

The response from the wider management team has not always been as efficient or responsive as I would expect. Some issues have required repeated follow-ups before being resolved. This is completely separate from my experience with the concierge team, who are consistently responsive, kind and extremely helpful. I would particularly like to mention Galya at concierge, who always goes above and beyond to help and has consistently provided an exceptional level of service.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how much of a difference having a helpful and friendly concierge team makes to everyday life. The location is also incredibly convenient, with great transport links and everything you need nearby.

Please tell us about the good and bad aspects of living in your local area:

Great shops and amenities. Place is modern and clean. The staff is very active and helpful. Easy to reach

How has the building management responded to any problems or issues you have raised:

Yeah they always do, it’s often easier to go through them than using the app

Please share one thing (or more) which you wish you had known before you moved in:

The gym is not as good as I thought but it’s good for cardio

Please tell us about the good and bad aspects of living in your local area:

Good selection of local shops, with M&S, Waitrose, Whole Foods , and Morrisons are very close by. Good range of restaurants are available, suiting various occasions, ranging from fine dining to good burgers.

How has the building management responded to any problems or issues you have raised:

Generally very good, but we need to report all request for maintenance via App, It would be more convenient if multiple channels are available, e.g. via email, and/or WhatsApp.

Please share one thing (or more) which you wish you had known before you moved in:

Not all tenants require all furniture provided by Vertus. Vertus seems not flexible in removing some unwanted furniture, as we are asked to move them ourselves and pay for the storage off-site.

Please tell us about the good and bad aspects of living in your local area:

Living in my area has been a really good experience. There’s a great range of local shops, cafés and restaurants, and plenty of open spaces that make the neighbourhood feel welcoming. Transport links are convenient with regular buses and nearby train connections, so getting around is easy. My street is generally quiet, parking is manageable, and bin collections are reliable. The community feels safe and friendly, with very little noise or anti‑social behaviour.

How has the building management responded to any problems or issues you have raised:

The building management team has always responded quickly and professionally to any issues I’ve raised. They communicate clearly, resolve problems efficiently, and make sure everything is followed up properly, which has made the whole experience very reassuring.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is just how friendly and supportive the community is. You don’t fully appreciate that from a typical viewing. The building is quieter than I expected, and the management team is far more responsive than you’d assume from a first impression. A tip I’d share with a new neighbour is to make use of the shared spaces early — they’re well maintained and a great way to meet people. Overall, the building feels more welcoming and well‑run than I realised before moving in.