A guide to living in East London

Please tell us about the good and bad aspects of living in your local area:

Its a small community and we’ve been around to see it grow- it’s a very family oriented area and there’s a local breakfast/ coffee shop and Starbucks as well as a sainsbury, and another grocery store, the apartment is also right opposite the station and is very safe. The Thames barrier park is also amazing and it’s a private park so no trespassers.

How has the building management responded to any problems or issues you have raised:

I’ve lived here for 3 years and they’ve always been very responsive and try to help instantly with any issues

Please share one thing (or more) which you wish you had known before you moved in:

The area is very nice and right outside pontoon dock station however due to the DLR extension the station was often shut on weekends - there is a direct bus that takes you to Canning Town station but it was a bit inconvenient sometimes but it’s become much better in this year

Please tell us about the good and bad aspects of living in your local area:

Stone toss from the station. Really easy commute into central. There’s a highway next to the building so the balcony can get noisy depending on which side you’re on, but the doors and windows have good soundproofing. There is also a giant Tesco on your doorstep which is very convenient.

How has the building management responded to any problems or issues you have raised:

There is an app for issues, but I’m not sure it’s used actively. It would be better to speak directly with the concierge team.

Please share one thing (or more) which you wish you had known before you moved in:

All utility providers can be chosen on move-in which is nice. Parcel process can be challenging sometimes.

Please tell us about the good and bad aspects of living in your local area:

The good aspects - Its a great location for public transport, a 3-4 min walk to the station! The big tescos is also only 5 mins away as well as canal walks and some great shops. There is a gym 1 min walk away and i think the views from the 27 floor are incredible. I’ve often worked from the 1st floor which has been really handy. The people at the front desk have always been exceptional and so helpful and kind at all times of the day/night. Bad aspects - i wouldnt say bad but because of the proximity to the A12 the balcony becomes dusty quickly as well as when windows are open. The bin shoots are often out of order which i dont mind carrying the rubbish down but I have noticed others havent. Would be nice to have air-con as the weather heats up.

How has the building management responded to any problems or issues you have raised:

They have answered well - always have someone come look with the week

Please share one thing (or more) which you wish you had known before you moved in:

That there arent any coffee shops in walking distance - that would be nice

Please tell us about the good and bad aspects of living in your local area:

Alma is in a very convenient E1 location, with a great range of shops, cafés, restaurants and bars nearby. Brick Lane, Spitalfields and Shoreditch are all within easy reach, and transport links are excellent with Aldgate East and Liverpool Street nearby. The area can be busy and lively, particularly at weekends, with some traffic and city noise, but this is generally manageable. Parking is limited, although this is expected for central London.

How has the building management responded to any problems or issues you have raised:

Building management always responded quickly and they were friendly and professional. They go the extra mile for you.

Please share one thing (or more) which you wish you had known before you moved in:

Actual storage space once you’ve moved your belongings in could be improved. Noise levels at different times when windows are open but when closed the windows are great for keeping noise out. Effectiveness of the heating and cooling systems could be improved.

Please tell us about the good and bad aspects of living in your local area:

The location is excellent, with great transport links, restaurants, shops and everything you need within walking distance. Canary Wharf feels very safe, clean and well maintained, and it is a very convenient area to live in.

How has the building management responded to any problems or issues you have raised:

The response from the wider management team has not always been as efficient or responsive as I would expect. Some issues have required repeated follow-ups before being resolved. This is completely separate from my experience with the concierge team, who are consistently responsive, kind and extremely helpful. I would particularly like to mention Galya at concierge, who always goes above and beyond to help and has consistently provided an exceptional level of service.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how much of a difference having a helpful and friendly concierge team makes to everyday life. The location is also incredibly convenient, with great transport links and everything you need nearby.