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Ranked 1st out of 21 in Bow
By Way of Life
4.02
Riverstone Heights is located on the banks of the River Lea. With a rooftop terrace mid-barbecue, a private lounge and dining room, Way of Life's newest residence is an elegant home in the heart of east London. Alongside thoughtfully designed apartments, the building’s first floor is dedicated to co-working; with meeting rooms, phone booths and a kitchen for residents. Residents can take meetings, or find a quiet corner to catch-up on their to-do list. Superfast WIFI and our onsite resident hosts are also included.
Facilities
Coworking spaces
Lounge
Parcel storage
Pet friendly
Resident events
Roof terrace
Coworking spaces
Lounge
Parcel storage
Pet friendly
Resident events
Awards
Location Award: 2023
Ranked 1st out of 21 in Bow
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25 total reviews
Jeff Li (Tenant)
Verified Resident
Feb 2024
Jeff Li (Tenant)
Verified Resident
Feb 2024
The best Property management team i have ever met. Quick to solve any problem and always nice and kind. The building is well designed and the facilities is great. Newly opened coworking space is a great plus for someone working at home. Design is very modern.
Manager response
Hello Jeff, Thank you so much for your kind feedback, we're delighted to hear you're enjoying Riverstone Heights and its newly opened amenities. Your property enjoyment is our number one priority and we're thrilled to have you part of our amazing community! Thank you
Posted by
Anna Taraciuc, Cover Building Manager
Mar 2024
X Lin (Tenant)
Verified Resident
Oct 2023
X Lin (Tenant)
Verified Resident
Oct 2023
Good apartment design, looks nice and cozy. Good facilities inside such as oven, dishwasher and fridge. Furniture looks nice but are not very useful. Chairs are a bit uncomfortable and wardrobe is hard to open. The reception has not been built down which makes life harder. Looking forward the whole view.
Manager response
Hi, Thank you for taking the time to leave a review. It is really nice to read that you like the design and feel of the apartment. We understand your point on the reception area and we are equally excited to see the space open. I hope you are looking forward to the 27th floor opening soon and have received the recent amenity update. As always, you know where to find us if you need anything. Regards James
Posted by
James Basnett, Regional Manager
Nov 2023
Dan (Tenant)
Verified Resident
Oct 2023
Dan (Tenant)
Verified Resident
Oct 2023
The flat itself is well furnished and looks really nice. I did have some issues with my flat when I moved in - door handle lock wasn't attached on move in day which was a Friday, when i realised in the evening the office was then shut until the Monday so I couldn't lock my door all weekend until I got a response. - Issues with wiring for internet. - Postcode on my contract being wrong and only finding out after I queried it weeks later. I first viewed in July and then moved in August, Was told both of these months that the facilities (reception, roof, lounges) would be done by mid September and they're still not done now in mid October and there haven't been any updates or comms sent out to residents by management. Walking past the front the reception doesn't look anywhere near done. No parcel lockers or mailbox until reception is completed. To be fair to staff they usually do a good job in signing for parcels but sometimes they're missed and you can wait awhile to receive your psot from Royalmail - I had to chase to get my new bank card because it wasn't given to me. Hopefully once reception is completed it will feel a bit nicer walking in to the building.
Manager response
Hi Dan, Thank you for taking the time to leave a review. We understand your eagerness to see the completion of the amenity spaces. We hope you spotted the recent update that was circulated and are looking forward to using the 27th floor. It is nice to hear that you find the onsite team helpful. As always, you know where we are if required. Regards James
Posted by
James Basnett, Regional Manager
Nov 2023
Lewis T (Tenant)
Verified Resident
Oct 2023
Lewis T (Tenant)
Verified Resident
Oct 2023
Good communication and support from management services. Excellent location and amenities. Interior finish is great and when finished the facilities will be excellent, just a shame that they were not completed when originally advertised. Similarly inconvenient to not have reception/post room and ongoing building works/lift maintenance are not ideal
Manager response
Hi Lewis, Thank you for taking the time to leave a review. It is great to hear that you like the location of Riverstone Heights and find the onsite team responsive. We hope you found the recent amenity update helpful and are now even more excited. We are equally looking forward to being able to open the spaces. As always, you know where we are if required. Regards James
Posted by
James Basnett, Regional Manager
Nov 2023
Veronica B (Tenant)
Verified Resident
Oct 2023
Veronica B (Tenant)
Verified Resident
Oct 2023
Sadly we are paying for facilities that are not ready and have been delayed. We have no reception, to rooftop, no postal room and no proper concierge yet and there’s no timeline updates. As such, it is really hard to judge the building itself. The flat is good, it is spacious, the furniture is good (the mattress is too soft). I wish we had lights on the balconies
Manager response
Hello Veronica B, Thank you for taking the time to leave a review. Thank you for your feedback in regards to the apartment, furniture and building. This is very important to our team as residents property enjoyment and safety is our number 1 priority. The amenity spaces are due to be finished early 2024 and we're very much looking forward to opening them to our amazing residents. Regards, Anna
Posted by
Anna Taraciuc, Cover Building Manager
Dec 2023
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These reviews are the subjective opinion of a HomeViews member and not of HomeViews