Please tell us about the good and bad aspects of living in your local area:

Balfron Tower is in a very convenient location with a good range of local shops, supermarkets, cafés, restaurants and takeaways within walking distance, particularly around Chrisp Street Market and Canary Wharf. There are several parks and open spaces nearby, including Bartlett Park and the River Lea. Transport links are excellent, with All Saints DLR, Langdon Park DLR and Canary Wharf all easily accessible, providing quick connections across London. Bus services are frequent, although roads can be busy during peak hours. Parking is limited and often requires a permit, but bin collections are generally reliable. Like many busy urban areas, there can occasionally be traffic noise and some anti-social behaviour, but overall the area is well connected, practical and convenient for everyday living.

How has the building management responded to any problems or issues you have raised:

Whenever I have raised an issue, the building management has been professional, approachable and responsive. They acknowledge concerns promptly and keep residents informed about any maintenance or repairs. The concierge team, especially Lia, is always friendly and helpful, making it easy to report issues and ensuring they are followed up efficiently. Overall, I have been pleased with the level of service and communication provided.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how convenient the location really is. Everything from supermarkets and cafés to public transport is within easy reach, and Canary Wharf is only a short walk away. I also didn’t realise how much natural light the large windows provide or how impressive the views are from the upper floors. One practical tip for new neighbours is that parking is limited, so it’s worth checking permit options in advance if you own a car. Overall, the building has a strong sense of community, and the concierge team is very helpful, making settling in much easier.

Please tell us about the good and bad aspects of living in your local area:

Living in this area has been a really positive experience. There are plenty of useful amenities nearby, including supermarkets, cafés, restaurants, and shops, making everyday life very convenient. The transport connections are also a big advantage, with easy access to buses and stations that make getting around London simple. The street itself feels calm and safe, with regular bin collections and no major issues with noise or traffic.

How has the building management responded to any problems or issues you have raised:

The building management team has been very helpful and responsive whenever we have raised any questions or concerns. They communicate clearly and work quickly to find solutions, which has made the experience much easier.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how convenient the location would be. The transport links, nearby shops, and overall atmosphere of the area make daily life very easy. I would also recommend new neighbours getting familiar with the building facilities and management team, as they are very supportive.

Please tell us about the good and bad aspects of living in your local area:

From the very beginning, I was searching for a place online from overseas, and the whole process with The Eades was incredibly easy, smooth, and efficient. Every question I had was answered quickly, which made the experience much less stressful. The first time I actually saw The Eades in person was the day I moved in—and honestly, it was even better than I expected! I was so surprised by how well-maintained, clean, and organised everything is. A huge thank you to George, who leads the team. He patiently helped me every step of the way, and the whole team has been incredibly helpful, welcoming, and genuinely joyful to deal with. A special shout-out as well to the day and night reception teams—they are always so friendly and make the building feel like home. I also love the fitness manager, Manisha, who runs fantastic Pilates and gym sessions for the residents. And thank you to the team at ARC, the co-working space, for creating such a great community. Finally, a big thank you to the cleaning team. You can really see the care and attention to detail they put into keeping everything looking its best every day. Thank you, The Eades. I truly hope that one day these homes will be available to buy, because I would absolutely love to make this my permanent home. — Wei

How has the building management responded to any problems or issues you have raised:

The building management team has generally responded to issues in a professional manner. Communication has been helpful, and they have taken steps to address maintenance requests and concerns when raised. Some matters can take time to resolve due to the size and complexity of the building, but overall the team has been approachable and willing to assist. Regular updates and proactive communication with residents would further improve the overall experience.

Please share one thing (or more) which you wish you had known before you moved in:

Overall, I have been very happy with the property and really enjoy living here. The building, facilities and general environment have been very positive, and I appreciate the quality of the development. Of course, every landlord has different arrangements and decisions, but if utilities such as water and electricity could be included in the rent, it would make things even more convenient and straightforward for residents. It would also be appreciated if there were more rental incentives available, as I understand some residents may have received a few weeks of rent discounts when moving in. Overall, I am very satisfied with my experience and would recommend the property.

Please tell us about the good and bad aspects of living in your local area:

The local area is very convenient for everyday living. There is a Tesco Extra nearby, as well as Sainsbury’s and a small local supermarket that sells especially good fresh fruit. The Underground station is only about a three-minute walk away, so transport is very convenient. The only downside is that there are not many takeaway or restaurant options nearby apart from the usual chain fast-food places. Overall, the area is convenient and well connected.

How has the building management responded to any problems or issues you have raised:

The management team is generally very responsive on WhatsApp and always friendly and willing to help. Most of the issues I have raised have been dealt with efficiently. The only exception is my bedroom door handle, which I reported for repair many months ago and is still waiting to be fixed. Apart from that, I’ve had a very positive experience with the management team.

Please share one thing (or more) which you wish you had known before you moved in:

I wish there had been clearer guidance when I first moved in on how to set up the different utility accounts, such as electricity, water, gas and broadband. A simple guide explaining which providers to contact, how to create each account and what information is needed would have made the move-in process much easier, especially for new residents.

Please tell us about the good and bad aspects of living in your local area:

Great area and excellent transport links safe and convenient and everything in a within walking distance

How has the building management responded to any problems or issues you have raised:

Shout to saad who’s very helpfull and responds quick

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had know how good the facilities and management team were the move in process was straight forward