Please tell us about the good and bad aspects of living in your local area:

The building is new and generally quiet, with good build quality. However, the property management is poor. Emails often go unanswered, and you usually need to visit the office in person just to get basic issues addressed.

How has the building management responded to any problems or issues you have raised:

Management is often unresponsive. Emails go unanswered for weeks, and the only option is to visit the office in person, and even then there’s no clear timeline for repairs.

Please share one thing (or more) which you wish you had known before you moved in:

The lack of trash chute and poor customer service

Please tell us about the good and bad aspects of living in your local area:

Stone toss from the station. Really easy commute into central. There’s a highway next to the building so the balcony can get noisy depending on which side you’re on, but the doors and windows have good soundproofing. There is also a giant Tesco on your doorstep which is very convenient.

How has the building management responded to any problems or issues you have raised:

There is an app for issues, but I’m not sure it’s used actively. It would be better to speak directly with the concierge team.

Please share one thing (or more) which you wish you had known before you moved in:

All utility providers can be chosen on move-in which is nice. Parcel process can be challenging sometimes.

Please tell us about the good and bad aspects of living in your local area:

Chatham Waters is genuinely one of the better spots in Gillingham. Everything you need is within walking distance, including the biggest Asda in the area, and there's a gym, pool and sauna all close by. The area is newly developed rather than run down, and transport links into London and around Medway are straightforward. Parking has never been an issue for me and the street is quiet. People give the wider area mixed reviews, but I think that misses how much has changed here.

How has the building management responded to any problems or issues you have raised:

Quickly and without fuss. Anything I've reported has been acknowledged the same day and actually fixed rather than left sitting on a list. Neelam and Aasiya on reception follow things through properly. John, the maintenance man, knows his trade inside out. I show him the problem and it's sorted on the spot, no return visits, no waiting around. Genuinely friendly with it too.

Please share one thing (or more) which you wish you had known before you moved in:

How much of the day to day experience comes down to the building team rather than the flat itself. You can judge layout, light and storage on a viewing, but you can't tell how something gets handled when it goes wrong, and that's what you actually live with. Worth chatting to reception when you view.

Please tell us about the good and bad aspects of living in your local area:

Beaufort Park offers far more than I initially expected, with plenty of amenities, shops, green space and useful facilities nearby. It feels like a complete package and makes living here even more rewarding.

How has the building management responded to any problems or issues you have raised:

We had some wardrobe and electrical issues at one point, and the maintenance team were sent over to deal with them without hassle. Although it can sometimes take a while for a maintenance request to be logged and picked up...

Please share one thing (or more) which you wish you had known before you moved in:

Thought the area was just a fancy bubble but apparently, lots of amenities are available. Beaufort park itself is a complete package. Makes living here very rewarding!

Please tell us about the good and bad aspects of living in your local area:

The good aspects - Its a great location for public transport, a 3-4 min walk to the station! The big tescos is also only 5 mins away as well as canal walks and some great shops. There is a gym 1 min walk away and i think the views from the 27 floor are incredible. I’ve often worked from the 1st floor which has been really handy. The people at the front desk have always been exceptional and so helpful and kind at all times of the day/night. Bad aspects - i wouldnt say bad but because of the proximity to the A12 the balcony becomes dusty quickly as well as when windows are open. The bin shoots are often out of order which i dont mind carrying the rubbish down but I have noticed others havent. Would be nice to have air-con as the weather heats up.

How has the building management responded to any problems or issues you have raised:

They have answered well - always have someone come look with the week

Please share one thing (or more) which you wish you had known before you moved in:

That there arent any coffee shops in walking distance - that would be nice