Please tell us about the good and bad aspects of living in your local area:

We have only just moved into the area but we're really enjoying it so far. We're very excited to go to the local market and have really enjoyed the experience of exploring the area. Hasan gave us some good recommendations for the local area when we were viewing the property, we're looking forward to exploring them!

How has the building management responded to any problems or issues you have raised:

We haven't had any issues so far as we've just moved in, we have been welcomed by Hasan though and feel very comfortable coming to him for help if we need it!

Please share one thing (or more) which you wish you had known before you moved in:

Nothing yet! It's all been extremely smooth since arriving

Please tell us about the good and bad aspects of living in your local area:

The spec if I talk about in terms of being good is that it has a great location in zone two good services of commute, you get DLR . walk in less than 20 minutes to canary warf and from there can go to Central, or you can either take a bus to Stratford for the national rail. Tesco is 10 minutes walk you get vegetable supermarket, which is five minutes of walk. Plenty of amazing food places nearby and the best thing is you getVoi and ForestE cycles just outside the door of the apartment.

How has the building management responded to any problems or issues you have raised:

Hasan the go to man at the reception helps me a lot, anything you name it, he’s been always helpful to everyone in the building at any time . I remember instance where I forgot my keys and unlock myself out. It was late in the night and I went to reception. He helped me out with that. Also, the rest of the marriage team, Luciana and Naradt has been truly responsive and supportive during the tenancy agreement for the apartment

Please share one thing (or more) which you wish you had known before you moved in:

I don’t think of anything that I should have learned before moving, and because everything seems perfect to me, and if anything that I would’ve even thought of knowing before would be any good Indian restaurants nearby, lol

Please tell us about the good and bad aspects of living in your local area:

The building is new and generally quiet, with good build quality. However, the property management is poor. Emails often go unanswered, and you usually need to visit the office in person just to get basic issues addressed.

How has the building management responded to any problems or issues you have raised:

Management is often unresponsive. Emails go unanswered for weeks, and the only option is to visit the office in person, and even then there’s no clear timeline for repairs.

Please share one thing (or more) which you wish you had known before you moved in:

The lack of trash chute and poor customer service

Please tell us about the good and bad aspects of living in your local area:

Stone toss from the station. Really easy commute into central. There’s a highway next to the building so the balcony can get noisy depending on which side you’re on, but the doors and windows have good soundproofing. There is also a giant Tesco on your doorstep which is very convenient.

How has the building management responded to any problems or issues you have raised:

There is an app for issues, but I’m not sure it’s used actively. It would be better to speak directly with the concierge team.

Please share one thing (or more) which you wish you had known before you moved in:

All utility providers can be chosen on move-in which is nice. Parcel process can be challenging sometimes.

Please tell us about the good and bad aspects of living in your local area:

Chatham Waters is genuinely one of the better spots in Gillingham. Everything you need is within walking distance, including the biggest Asda in the area, and there's a gym, pool and sauna all close by. The area is newly developed rather than run down, and transport links into London and around Medway are straightforward. Parking has never been an issue for me and the street is quiet. People give the wider area mixed reviews, but I think that misses how much has changed here.

How has the building management responded to any problems or issues you have raised:

Quickly and without fuss. Anything I've reported has been acknowledged the same day and actually fixed rather than left sitting on a list. Neelam and Aasiya on reception follow things through properly. John, the maintenance man, knows his trade inside out. I show him the problem and it's sorted on the spot, no return visits, no waiting around. Genuinely friendly with it too.

Please share one thing (or more) which you wish you had known before you moved in:

How much of the day to day experience comes down to the building team rather than the flat itself. You can judge layout, light and storage on a viewing, but you can't tell how something gets handled when it goes wrong, and that's what you actually live with. Worth chatting to reception when you view.