The Kell, ME4

Manager response

Hi Aj, Thank you so much for your fantastic review! We’re thrilled to hear that living at The Kell has felt like such a positive experience for you—and even more so that it feels like “living abroad”! That’s exactly the vibrant, high-quality lifestyle we aim to deliver. It’s wonderful to know that Tessa and Neelam have provided such outstanding support from day one. They’ll be so pleased to hear your kind words about their helpfulness and care throughout your stay. Our entire team takes great pride in keeping the building clean, secure, and welcoming, so your recognition means a lot to us. We’re also delighted to hear you’ve enjoyed the excellent local dining options and convenient amenities, as well as the well-maintained parking and peaceful surroundings. Thank you again for your glowing feedback and for being part of The Kell community! Warm regards,

Manager response

Hi Andrew, Thank you for such a detailed and thoughtful review! We’re delighted to hear that you’re enjoying life at The Kell and that the design, location, and overall convenience have met your expectations. It’s wonderful to know that living here has been easy and comfortable for you—that’s exactly what we aim to provide. We truly appreciate your comments about our team. Being described as cheerful, helpful, and efficient means a lot to us, and it’s fantastic to hear that your issues, though few, were handled promptly and without unnecessary complications. Your feedback regarding parking is really helpful, and we’ll continue to make sure residents are well-informed about space suitability during the allocation process. Thank you again for your kind words and for being part of The Kell community. We’re so glad you made the move and look forward to continuing to provide a great experience for you! Warm regards,

Manager response

Hi Jesse, Thank you for your lovely review! We’re so pleased to hear that you’re enjoying life at The Kell and that the modern design and high-quality furnishings have contributed to a comfortable and stylish living experience. It’s fantastic to know that Tessa and Neelam have made such a positive impression—they’re both dedicated to supporting our residents, and your kind words will mean a lot to them. We’re also glad you’ve found the local amenities convenient and that any issues, like your door handle, were resolved quickly. We always aim to respond promptly to keep everything running smoothly. Thank you again for your feedback—and who knows, maybe a water view could be something you look at upon your renewal! Warm regards,

Manager response

Hi SK, Thank you for taking the time to share your experience at The Kell! We’re so pleased to hear that you’ve enjoyed the rooftop area—it's definitely a resident favourite during the warmer months—and that the parcel room and parcel locker has helped make managing deliveries easier and more convenient. It’s great to know you’ve found the local amenities and peaceful surroundings to be a positive aspect of living here. We also appreciate your honesty about parking in the area—while on-site parking is available, we understand external spaces can be limited and we’re always looking for ways to help improve the overall resident experience. We’re especially glad to hear that any issues have been resolved quickly and with minimal disruption. That’s exactly the standard we strive to maintain. Thanks again for your feedback and for recommending us—it’s a pleasure having you as part of The Kell community! Warm regards,

Manager response

Hi Kevin, Thank you so much for your kind words! We’re thrilled to hear that your experience at The Kell has been such a positive one. It’s always wonderful to hear when a member of the team makes a lasting impression—Neelam will be absolutely delighted to know her support has meant so much to you. She truly is a valued part of the team, and your recognition means a lot. It’s great to know you're enjoying the location, the well-maintained building, and the sense of space throughout. We’re so pleased that everything has been smooth for you so far, and we’ll continue doing all we can to make sure it stays that way. Thanks again for the lovely feedback—we’re lucky to have you as part of The Kell community!