The Kell, ME4

Please tell us about the good and bad aspects of living in your local area:

Bar right across the road. Several super and mini-markets within walking distance, including a londis attached to the building.

How has the building management responded to any problems or issues you have raised:

The routine issues have always been dealt with promptly and professionally.

Please share one thing (or more) which you wish you had known before you moved in:

Wish I had moved in sooner, love the independence with the safety net of a good community. Love that it's dog friendly.

Please tell us about the good and bad aspects of living in your local area:

It’s a good area to live. Petrol station is 1 minute away. There are ASDA and LIDL near the building. The view of my apartment is very nice. It’s close to gym as well. There are some nice restaurants near the water and it’s only 5 minutes drive

How has the building management responded to any problems or issues you have raised:

Very quickly and they are very supportive . There are very responsive as well

Please share one thing (or more) which you wish you had known before you moved in:

Actually there is no negative insight or negative thing that I wish I had known before

Please tell us about the good and bad aspects of living in your local area:

Great access to parking shops and facilities good staff easy to get around not too busy an not too loud

How has the building management responded to any problems or issues you have raised:

Very quick response and very helpful no problems so far

Please share one thing (or more) which you wish you had known before you moved in:

All good no issues good community. Parking availability and price

Please tell us about the good and bad aspects of living in your local area:

It is a great neighbourhood, with a huge ASDA superstore nearby, only 3 mins walk. I think it is the best area in Gillingham and Chatham.

How has the building management responded to any problems or issues you have raised:

I always get a prompt response from the building management, and I would like to thank Neelam specifically for her excellent support, also she was the main reason for me and my wife to decide to live in the Kell with her excellent introduction to the place. Recently, I had a bad odour in the bathroom, and when I sent an email to the management to check the cause, I got an immediate reply with photos to help me to fix the problem while they arranged for an immediate inspection by the onsite maintenance engineer in case the smell persists. Once I followed the instructions, the smell gone completely. Of course, this was all done with the help of Neelam.

Please share one thing (or more) which you wish you had known before you moved in:

Parking spaces for visitors, I did know recently that there is a parking space near the building for visitors to park in. I think as well that I have the option to add one extra car to the facility parking area, but I don’t know where my visitors should park inside/outside the building. The only other thing that costs a lot is heating, I used to live in modern buildings with underfloor heating which was less expensive and more convenient than the electric heaters.

Please tell us about the good and bad aspects of living in your local area:

A really nice area to live in. There’s a good mix of local shops, cafes, restaurants and pubs nearby, so you’ve got everything you need within walking/driving distance. There are also some great green spaces close by which are perfect for a walk or walking the dog. Transport links are reliable and easy to access. The street itself feels friendly and quiet, parking is good as it’s in a secure garage area, bins are collected regularly, and there’s very little traffic noise or anti-social behaviour.

How has the building management responded to any problems or issues you have raised:

Building management has always responded quickly and professionally to any issues I’ve raised. Communication is clear, and problems are resolved efficiently, which gives real peace of mind as a resident.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I’d known how peaceful the building is overall, especially in the evenings - it’s much quieter than I expected. I’d also suggest making the most of the nearby parks and green spaces early on, as they quickly become part of your routine and really add to the experience of living here