A guide to living in South East England

Please tell us about the good and bad aspects of living in your local area:

I have been living at Aspire for quite some time now and, overall, I am very happy with the development. The location is great, although parking is definitely a major issue and probably the biggest downside. The building itself is in very good condition. In terms of cleanliness, everything is generally well maintained, apart from the current rubbish issue, which relates to the new development and is being handled by a third party. The person responsible for cleaning does their job with great care and attention, and it is genuinely nice to come home and already feel comfortable and welcomed while walking through the corridors. One negative is that residents on the lower floors can hear almost every footstep from the apartments above, which can sometimes be frustrating. Overall, I would definitely recommend living at Aspire.

How has the building management responded to any problems or issues you have raised:

Absolutely no complaints. There is always someone available to contact, regardless of the time of day or night. The team is responsive, approachable and always willing to help.

Please share one thing (or more) which you wish you had known before you moved in:

Children playing football around the development can sometimes be a little disruptive, but it is definitely not something that would change my decision to live at Aspire.

Please tell us about the good and bad aspects of living in your local area:

Ive had a really positive experience since moving in, and I’d especially like to give a big shout-out to our Block Manager, Usman, who has been extremely helpful and supportive throughout. He’s always been approachable, responsive, and willing to go the extra mile to make sure any issues are dealt with promptly. A special mention also has to go to Jullian from the maintenance team, who has gone above and beyond to resolve the issues we’ve had. His hard work, professionalism, and dedication have genuinely made a difference, and it’s greatly appreciated. Overall, I’m very grateful for the excellent service and support from both Usman and Jullian. They’re a real credit to the team!

How has the building management responded to any problems or issues you have raised:

The building management has been professional and responsive, addressing any problems raised promptly and keeping me informed throughout the process. Overall, issues have been handled efficiently and satisfactorily.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is how important it is to familiarise yourself with the building’s facilities, management procedures, and communal areas from the start. Overall, the development is well managed, but knowing how to report issues and who to contact for different matters would make the moving-in process even smoother. I would also recommend new residents taking the time to meet their neighbours and familiarise themselves with the building as soon as possible.

Please tell us about the good and bad aspects of living in your local area:

Lovely green spaces and super excited to see the riverfront being redesigned too after many years. There is quite a bit of traffic noise during the day but a given as we’re on the main one way system. Lovely restaurants around the corner and day to day shops aren’t too far away.

How has the building management responded to any problems or issues you have raised:

Absolutely, always super quick and friendly - never had any issues!

Please share one thing (or more) which you wish you had known before you moved in:

Just that whilst being developed, delivery drivers will struggle to find the address!

Please tell us about the good and bad aspects of living in your local area:

Howard Court is a very convenient area to live in as we are right next to the shopping centre and train station that takes us straight to London.

How has the building management responded to any problems or issues you have raised:

We have never had an issue, if anything had to be fixed we would mention it to Farah and Sofia and they would be very responsive and get it sorted. Thank to Ryan for all the maintenance help

Please share one thing (or more) which you wish you had known before you moved in:

Wish we had moved here earlier as we absolutely love it right now

Please tell us about the good and bad aspects of living in your local area:

Lovely area to live in, it is clean and the residents and the staff are very friendly. Farah and Sofia are amazing, whenever we have an issue they are always attentive and quick with maintenance issue. And always ready for a conversation and check up on us.

How has the building management responded to any problems or issues you have raised:

Any issues we have we report to the main team, and they get back to us immediately making us feel heard.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I knew about this place sooner! I would love to stay here as long as possible.