A guide to living in South East England

Please tell us about the good and bad aspects of living in your local area:

I honestly can’t fault the location. There are plenty of shops, restaurants and things nearby, and getting around is really easy. The transport links are good and everything you need is close enough. I never had any problems with the area and really enjoyed living there.

How has the building management responded to any problems or issues you have raised:

Sharon at the concierge desk has always been lovely and so helpful throughout our time at Moda. She’s always friendly and welcoming and nothing ever seems too much trouble. The maintenance team have also been amazing whenever we’ve needed them. Both have really made our experience of living here that much better.

Please share one thing (or more) which you wish you had known before you moved in:

The only thing I’d say is that the flats can get quite warm in the summer! Other than that, I’ve honestly loved living at Moda. It’s such a lovely place to live and I couldn’t recommend it enough. The building, facilities and overall experience have been brilliant. Moda really do make an effort to look after their residents and make it feel like a nice place to call home. I’d happily recommend it to anyone thinking of moving in!

Please tell us about the good and bad aspects of living in your local area:

Living here has been a fantastic experience. Everything you could possibly need is within easy walking distance, which makes daily life so convenient. Despite being located in Surrey rather than central London, the area has excellent amenities nearby. There are plenty of grocery stores, clothing shops, restaurants, and even a cinema just a short walk away. One thing I really appreciated was that even an emergency veterinary clinic was only around a 20-minute walk from the property, which was incredibly reassuring as a pet owner. The riverside is another highlight of the area, offering beautiful views and lovely walking routes to relax and unwind. Overall, the location combines convenience, accessibility, and a pleasant atmosphere, making it a great place to live.

How has the building management responded to any problems or issues you have raised:

The maintenance team is good. Whenever an issue is reported, they are quick to respond and typically take action within 24 hours. In many cases, problems are resolved on the same day, which demonstrates their commitment to providing a high standard of service and ensuring residents are comfortable. Their efficiency and proactive approach give residents confidence that any concerns will be addressed promptly and professionally.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I would have liked to know before moving in is that the building is completely keyless and physical fobs are not available upon request.

Please tell us about the good and bad aspects of living in your local area:

area offers decent selection of dining, groceries , etc location feels safe close proximity to buses and reading rail station building not haunted by ancient evil spirits is a real plus

How has the building management responded to any problems or issues you have raised:

excellent - both response time and quality of service - special call out to Matthew & Piotr for going above and beyond

Please share one thing (or more) which you wish you had known before you moved in:

council tax costs ( yikes ) pre-furnished bed mattresses are...less than ideal - invest in padding over the mattress

Please tell us about the good and bad aspects of living in your local area:

Living in town center is very accessible. Emporium is two minutes walk to town. There are lots of restaurants, grocery shops, and shopping spots. The station is about 8 minutes walk away so great for commuting. Reading station is well connected and there’s also a RailAir bus to Heathrow airport which is helpful.

How has the building management responded to any problems or issues you have raised:

The issues can be raised on the resident app and maintenance are quick to attend usually within the same week.

Please share one thing (or more) which you wish you had known before you moved in:

How easy it would be to feel connected to the area and the community in the building. People living here and the team are very friendly. Emporium also hosts events for residents to get involved and meet neighbors, which is lovely.

Please tell us about the good and bad aspects of living in your local area:

It’s surprising how many good reviews they have considering problems with development. Panes of glass just smashing means something structural wrong. Water problems everywhere for 5 year old build. I’ve been decant for 6 months also so know what is wrong. Can’t sell and get told to put up and shut up. Clarion are rude to me and savills only do our fob as they have to so I can acess my £1800 month affordable flat. Please avoid leasehold and savills as well.

How has the building management responded to any problems or issues you have raised:

They say what you want to hear. Savills will tell me to goto clarion all time. But there salary and training is on our service charges. Christine is only one that helps me at reception. Rest go into hiding.

Please share one thing (or more) which you wish you had known before you moved in:

Too many. Gym and lounge were one factor but not allowed. How costs have gone from £705 to £1800 month in 5 years. My leasehold agreement says I have to pay or go. No one cares about any shared owner.