A guide to living in South East England

Please tell us about the good and bad aspects of living in your local area:

Right in the heart of Guildford, at the station, so with excellent transport links to London, the south coast and both Heathrow (RailAir coach service) and Gatwick airports. Convenient for schools, supermarkets and the town centre with its wide range of shops, cafes, bars and restaurants.

How has the building management responded to any problems or issues you have raised:

They have been helpful and responsive. Repairs have been dealt with in a timely and efficient manner.

Please share one thing (or more) which you wish you had known before you moved in:

Everything you could need is on your doorstep, and easily walkable. Because of the multi step entry system the block feels safe and secure. Well soundproofed. The triple glazing means it’s warm in the winter, however could benefit from air conditioning (or built in ceiling fans) for the warmer weather.

Please tell us about the good and bad aspects of living in your local area:

Great location- close to the station, bus stops and shops etc. it’s a busy road but you can’t hear anything once you’re inside Moda. It’s safe and family friendly area.

How has the building management responded to any problems or issues you have raised:

Yes responded well. The dishwasher is not working properly- I have reported it numerous times but the engineer does not seem to know how to fix.

Please share one thing (or more) which you wish you had known before you moved in:

Get a flat with a balcony! Overlooking the terrace. We were so lucky- our flat is perfect.

Please tell us about the good and bad aspects of living in your local area:

The area surrounding The Kell offers a great balance of convenience and lifestyle. There is a wide range of local shops, supermarkets, cafés, restaurants and pubs within easy reach, making everyday errands simple. Several parks and green spaces are also nearby, providing excellent opportunities for walking, exercise and relaxation. Transport links are strong, with regular bus services and good road access making commuting straightforward. Parking is generally manageable, bin collections are reliable, and the neighbourhood feels friendly and well cared for. Noise levels are typically low, with only the usual traffic during busier periods.

How has the building management responded to any problems or issues you have raised:

The management team at The Kell have always been approachable, professional and responsive. Any questions or concerns have been dealt with promptly, and communication has generally been clear and helpful throughout my time living here.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known just how convenient and well-connected the location of The Kell was before moving in. Access to local amenities, transport links and green spaces made settling in much easier than expected and has been one of the biggest advantages of living here.

Please tell us about the good and bad aspects of living in your local area:

The local area is a great place to live, with a good selection of shops, supermarkets, cafes, restaurants and green spaces all within easy reach. Public transport links are reliable and provide convenient access to nearby towns and the city centre. The neighbourhood feels safe, friendly and well maintained, making it suitable for families and professionals alike. Parking is generally available, and bin collections are carried out regularly without issues.

How has the building management responded to any problems or issues you have raised:

I have had a very positive experience living in this development. The reception team is always friendly, responsive, and professional, handling all queries and issues efficiently. Parcel management is well organised and reliable, while the communal areas are consistently clean and well maintained. Security is excellent, making the building feel safe and secure at all times. Overall, it is a well-managed development and a great place to live.

Please share one thing (or more) which you wish you had known before you moved in:

No particular answer for this question as all my expectations were met

Please tell us about the good and bad aspects of living in your local area:

Great for shops and restaurants. Great for transport - buses and trains. Trains can be a bit noisy as near a station.

How has the building management responded to any problems or issues you have raised:

Promptly. Jack had provided a good service and is very efficient.

Please share one thing (or more) which you wish you had known before you moved in:

How noisy the trains would be and shared workspaces aren’t great