A guide to living in East Sussex

Please tell us about the good and bad aspects of living in your local area:

Amazing location: train station literally 2 minutes walking, same as buses and a taxi stop. Regular bin collection. Very safe and tranquil area. Cons: Poor street lighting but sadly this the standard in Brighton & Hove same as potholes.

How has the building management responded to any problems or issues you have raised:

Building management is open to having upfront conversations. I find this very helpful . I note that feedback given has been put into practice.

Please share one thing (or more) which you wish you had known before you moved in:

The bad and ugly: When literally moving in and being handled our fob, we were advised that utilities were managed by a their party, who has rebranded at least twice its name and has had an extremely poor performance . We had no choice but sign up for a direct debit when the moving man was at the door of the development. I note some improvements in issuing bills currently and efforts to offer some better calculation of usage . But this is very recent in comparison to over the 2 years we are residents of the development .Several former residents have faced claims of underpayment when moving out and this shows how bad the utilities management wof the third party was and is?. We will never know until we move out. The third party handling of the complaints has been poor. No information was given on the third party procedure for complaints.

Please tell us about the good and bad aspects of living in your local area:

We are very happy with the area, plenty of parking availability and the access to estate is safe which is very important

How has the building management responded to any problems or issues you have raised:

Excellent, very prompt responses. The team have always gotten back to be right away, nothings a problem.

Please share one thing (or more) which you wish you had known before you moved in:

To have earlier notice to order bins in advance as we assumed as renting they would automatically be provided

Please tell us about the good and bad aspects of living in your local area:

There is a good selection of shops in both directions from the housing development. Parking is always going to be an issue as most houses have more than 2 vehicles and there is never enough spaces for residents let alone visitors. Traffic noise should be minimal as estate is quite large and located on a back road between two towns.

How has the building management responded to any problems or issues you have raised:

No issues as yet but being a new build there will be a snag list at some point.

Please share one thing (or more) which you wish you had known before you moved in:

When you move to any new build site you don’t know any neighbours or habits but as the houses start to fill you get to see how the estate is progressing, especially when neighbours start to leave rubbish on the ground after bins get blown over etc. it’s not a good look at all.

Please tell us about the good and bad aspects of living in your local area:

One of the things I particularly appreciate about living at MODA is how well positioned it is. I split my working week between home and an office around a 15-minute walk away, so the location suits my lifestyle incredibly well. I also travel to London regularly, and having Hove station just a few minutes away makes that considerably easier. There’s a Waitrose and Aldi within walking distance, along with Hove Park, which is lovely to have nearby when you want a change of scenery. It’s a great balance of convenience and a more relaxed pace of life, without feeling disconnected from everything.

How has the building management responded to any problems or issues you have raised:

Yep - always been very responsive. Altho the MODA app has had multiple issues in the time I’ve been here which has made it a bit of a pain to report / communicate issues. But other than than, all good.

Please share one thing (or more) which you wish you had known before you moved in:

The lack of security which means we sometimes have unwanted visitors walking into the shared spaces like balconies just to “check out the place”

Please tell us about the good and bad aspects of living in your local area:

Really central in Hove. Very close to train station and bus stops. Very close to supermarkets and shopping area along with bars and restaurants. 5 minutes walk.

How has the building management responded to any problems or issues you have raised:

Quick response to maintenance issues. Occasionally send an email via portal and not get response back.

Please share one thing (or more) which you wish you had known before you moved in:

Waiting for reimbursement of bus pass as part of moving offer