Hove Central, BN3

Manager response

Dear Jem Thank you for your kind review! We're so pleased to hear that the apartment's space and accessibility features are making a positive difference for you, and that you're able to move around comfortably. It's great to know the level access, wetroom, and kitchen setup are working well, and that you're enjoying the fast Wi-Fi and convenient location. We’re also glad the management team and concierge have been responsive and supportive when needed. Thanks again for sharing your experience!

Manager response

Thank you so much, Sandrine, for your kind review. We're delighted to hear how much you enjoyed your time living here—from the beautifully designed spaces to the gym and studio becoming part of your daily routine. It's great to know that the small touches, like calming music and a welcoming atmosphere, made a difference for you. We also really appreciate your feedback on the local area and our team’s responsiveness. We're glad the issue with the leaks was handled in a way that made you feel supported, and that you found the temporary apartment and ongoing communication helpful. It means a lot to us that you felt secure and at ease throughout your tenancy. We're so pleased to have made a positive impact on your experience, and we wish you all the best in your next chapter!

Manager response

Dear Jem Thank you so much for your thoughtful and detailed review. We're really pleased to hear that you're enjoying your apartment and the overall design, especially that the accessibility features like the low-level hob, sink, and wetroom are working well for you. It’s great to know the onsite facilities like the gym and roof terrace are adding to your experience. We appreciate your feedback about the ventilation—being south-facing can definitely make things warmer, and we’re glad to hear a fan helps. It's also reassuring to hear that any issues, like the curtain, were handled quickly—responsiveness is something we take pride in. Thank you again for your recommendation and for sharing your experience. We're glad to have you as part of the community.

Manager response

Dear Sadie Thank you so much for your thoughtful review! We're delighted to hear that you've had such a positive experience with the accommodation, especially with the design, facilities, and our team. We're particularly pleased to hear Ella made a great impression and was able to support you through your move-in — we'll be sure to pass on your kind words to her. We’re also glad that you're enjoying the local area and the convenience it offers, from nearby transport links to local amenities. Your feedback about the quiet, welcoming environment is exactly the kind of atmosphere we strive to maintain. Thank you as well for mentioning the Uber address issue. Being a new development, we understand there can be occasional hiccups with location services, and we're continuing to work on improving this with mapping services and courier companies. Please don’t hesitate to reach out if there’s anything else we can do to make your stay even more comfortable. We’re so glad to have you as part of the community at Hove Central!

Manager response

Dear Celia Thank you so much for your thoughtful and positive review. We’re thrilled to hear that you’re enjoying your experience living the Moda life! We’re especially pleased to hear your kind words about Kyle — we’ll be sure to pass along your feedback to him and the rest of our maintenance and concierge teams. It’s great to know that our staff continues to make a strong impression through their professionalism and responsiveness. We also appreciate your patience regarding the drive-in entrance and are just as eager for its completion to enhance your experience further. Please don’t hesitate to reach out if there’s ever anything more we can do for you. We’re grateful to have you as part of the community.