York & Elder, BN1

Please tell us about the good and bad aspects of living in your local area:

We love the location, with many shops and restaurants close by. Also very close to the train station which is highly convenient if you commute to London.

How has the building management responded to any problems or issues you have raised:

Haven’t had any problems yet, but any questions have been answered swiftly.

Please share one thing (or more) which you wish you had known before you moved in:

It is a bit inconvenient that you are not allowed to hang pictures or put up shelves yourself. Instead you need to book an appointment with the maintenance team.

Please tell us about the good and bad aspects of living in your local area:

Great area to live in, lots to do. Great bars and restaurants. Street is mainly quiet. Regular bin collection.

How has the building management responded to any problems or issues you have raised:

They respond quickly and deal with it straight away

Please share one thing (or more) which you wish you had known before you moved in:

Nothing, good information when you move in. Staff give you a great tour around.

Please tell us about the good and bad aspects of living in your local area:

The building is situated in a prime location. You have a 20 min walk to the main town centre and beach but there are an abundance of shops, pubs and restaurants on your doorstep of the building. The train station is a 5 mins walk away which has direct links into London and surrounding areas and the bus stops near by get you to wherever you need to be with ease. I do not drive therefore cannot say much about parking but in general the building offers a car park mostly consisting of disabled spots - there are other local car parks within walking distance of the building you can use for a fee. I rarely use the bin chute as it’s fairly small but it’s super easy to just manually drop your bin bags off in the lower ground designated area. Due to my apartment being front facing and on a lower floor level there is noise from the street but over time you get used to it - this generally would be my only complaint though. If you live higher up I doubt it would be much of an issue. There was a group of delinquent children who broke into the building fairly recently but the staff worked over hours to deal with this, done their best to ensure the safety of tenants as well as the delinquents themselves and called the police immediately.. to my knowledge nothing similar has happened since.

How has the building management responded to any problems or issues you have raised:

Yes - almost immediately. I have only put in 2-3 requests and they were dealt with either the same day or a day later.

Please share one thing (or more) which you wish you had known before you moved in:

Some of the flats with balcony’s seem small so I opted for one without a balcony because the floor space was bigger ……… get one with a balcony it’s a lot better imo.

Please tell us about the good and bad aspects of living in your local area:

The location relative to Brighton station is excellent - it takes about 10 minutes to get from the development to Brighton Station, which opens you up to the whole country. London Road (and New England Street) is a mixed bag - there is a lot of drunken activity and street racing at night, but in the daytime it's vibrant and has lovely markets. Being close to the North Laine is amazing - being a short walk from amazing restaurants and coffee.

How has the building management responded to any problems or issues you have raised:

Eventually, yes. It takes two or three emails to get something urgent actioned. Sometimes the emails go unanswered. When I said there was frequently cigarette smoke blowing into my window at night, they effectively told me to deal with it myself and investigate who is smoking myself. When I found out they were going into our apartments while we're out without consent, it took three emails to just get a commitment from them that they will stop.

Please share one thing (or more) which you wish you had known before you moved in:

The heating system amounts to a scam and they were intentionally opaque about it when I signed up. Because it's a boiler and shared heat exchanger system in the building, it's not regulated under Ofgem and the billing agency (Community Utilities) take full advantage of that. The standing charge alone is currently more than double the legal limit. You are unable to switch suppliers.

Please tell us about the good and bad aspects of living in your local area:

This was an incredible place to live in Brighton. The apartment location was perfect for nearby stores and facilitiies. It is a safe, clean and very well managed apartment. Maintenance was always efficient when a few minor things needed repairing. The building itself has much to offer the residents, a downstairs lounge, gym, bike storage and many garden terraces which are beautifully maintained. Daniel is always on hand with his friendly, efficient and kind demeanour. He is both friendly and professional and addresses any issues immediately.

How has the building management responded to any problems or issues you have raised:

Immediately and efficiently.Daniel who manages the building is excellent efficient and always approachable and friendly.

Please share one thing (or more) which you wish you had known before you moved in:

Highly recommend living here.Daniel who manages the building is excellent efficient and always approachable and friendly.