York & Elder, BN1

Please tell us about the good and bad aspects of living in your local area:

Great access to busses, station, public parks, sea front, shops, pubs and cafesParking availability is not great for visitors - 2hour limit on street. Traffic noise is expected however quiet with closed doors/windows.

How has the building management responded to any problems or issues you have raised:

The issue I raised regarding a towel rail not working was fixed quickly

Please share one thing (or more) which you wish you had known before you moved in:

I wish parking for visitors was an option, or some kind of permit style thing - eg 25 permits per household to use the underground car park.

Please tell us about the good and bad aspects of living in your local area:

Convenient location except for parking which is unfortunately decided by the Council. Other than this it is close to the shops and train station. The property itself is great and the development slightly better than the sister property at Hove.

How has the building management responded to any problems or issues you have raised:

Adam and Yannis have been super helpful in resolving issues and the front desk support has been exceptional with Anat, Maxine and Bea.

Please share one thing (or more) which you wish you had known before you moved in:

None. Everything was explained upfront so there were no surprises.

Please tell us about the good and bad aspects of living in your local area:

The area is good, with the main roads loud but not too bad, regular bin collection though as you'd imagine it piles up daily. Really good location close to bus links and of course the train station.

How has the building management responded to any problems or issues you have raised:

Most of the time. Have been slow on a couple of instances when a quicker response would have meant the issue was smaller. They have been happy to discuss when concerns are raised some of the time, which is appreciated.

Please share one thing (or more) which you wish you had known before you moved in:

Be prepared for a bit of back and forth with management for requests/concerns.

Please tell us about the good and bad aspects of living in your local area:

The building is very well located close to the station and the north lanes. Very easy to get around on foot and the walk to the sea front is actually quite buzzy and fun. Parking is horrific. Your options are public car parks or York & Elder will sell you a space for £250 a month… insane. If you’re on floors 8 and below, the noise pollution is dreadful. Above that, as long as the doors are ok it’s fine. It’s right next to the fire station so regular sirens, and also the Joker pub - which can get quite noisy.

How has the building management responded to any problems or issues you have raised:

Sometimes they ignore us, sometimes they deal with it - depends how serious it is. They ignore requests for cleaning and dealt badly with the fallout after a major break in underground.

Please share one thing (or more) which you wish you had known before you moved in:

We thought this was a luxury development and wanted to treat ourselves. It isn’t. Also the notice period is 2 months and is completely non negotiable.

Please tell us about the good and bad aspects of living in your local area:

I’ve been living here for a few months and it has been an overall pleasant experience. It feels like a hotel every time I walk in with the friendliest FOH staff, who are always ready to help. There is a lovely community spirit in the building and being pet friendly is a big plus! The team organise excellent events for neighbours to mingle and it feels like we are well looked after which in itself is a welcome experience. The location is great, being so close to the train station and shops/restaurants and not too far off from the sea either.

How has the building management responded to any problems or issues you have raised:

They have responded very quickly and sorted the issues on hand in my flat.

Please share one thing (or more) which you wish you had known before you moved in:

That heating has a separate charge and is not via electricity bill even though heating is electric.