Please tell us about the good and bad aspects of living in your local area:

Ed was really good throughout the process. He was friendly, approachable, and always willing to help with any questions we had. He kept us informed at every stage, responded promptly, and made everything feel straightforward and stress-free. His professionalism, knowledge, and support were greatly appreciated, and we would happily recommend him to anyone looking for an excellent service.

How has the building management responded to any problems or issues you have raised:

The building management team has generally been quick to respond whenever we have raised issues. They have been approachable, professional, and have kept us informed throughout the process. While the response time has been good, there have occasionally been delays in resolving matters due to finance or approval processes. Overall, the team has been helpful and has worked to address concerns as efficiently as possible.

Please share one thing (or more) which you wish you had known before you moved in:

The building is well managed, but some maintenance and finance-related processes can take longer than expected.

Please tell us about the good and bad aspects of living in your local area:

I’ve enjoyed living in Tai Afon. One of the best things about it is the location – it’s within walking distance of Cardiff city centre and very close to the train station, which makes travelling and getting around extremely easy. The area is generally quiet, feels safe, and the building is well maintained. Parking is convenient, with spaces available right next to the property. At the moment there aren’t many shops, cafés or restaurants directly around the development, but new cafés and retail units are expected to open on the ground floor at the next month, which should make the area even better. Overall, it’s a comfortable place to live with excellent transport links and easy access to everything the city centre has to offer.

How has the building management responded to any problems or issues you have raised:

Whenever I had a question or needed help, the building management team responded quickly and professionally. During the moving-in process, both Llyr and Anna were especially helpful, making everything straightforward and stress-free. They were always friendly, easy to contact, and willing to help whenever needed.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is that the construction work taking place nearby can sometimes be noticeable during the day. It’s usually not a major issue, but there can be periods where the noise is a little disruptive if you’re working or studying from home. Other than that, I’ve found the area and the building to be a great place to live.

Please tell us about the good and bad aspects of living in your local area:

Absolute perfect location for someone moving back into the city environment! On buchanan street with a few minutes, st Enoch subway very close, glasgow green literally on your doorstep. Shops very close, independent restaurants and coffee shops on every corner Amazing spot to be living

How has the building management responded to any problems or issues you have raised:

Yes, when we had an issue with our door. I reported it via the website and it was fixed the same day

Please share one thing (or more) which you wish you had known before you moved in:

Potentially a bit more information about parking in the building and the surrounding area

Please tell us about the good and bad aspects of living in your local area:

Living at Box Makers Yard is convenient and the area is genuinely lovely. A short walk from town and a major train station around the corner. Local sainsburys is always so useful to have too!

How has the building management responded to any problems or issues you have raised:

They have mainly dismissed my issues and blamed on someone else.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had know that even if you do pay premium prices for a nicer place, the management still doesn't feel premium.

Please tell us about the good and bad aspects of living in your local area:

The seagulls get up earlier than l do! Otherwise so far so good. The local neighbourhood is well developed and further things happening in the near future.

How has the building management responded to any problems or issues you have raised:

Yes on request and an immediate response. The team is working well together with the customer service being their primary focus.

Please share one thing (or more) which you wish you had known before you moved in:

Nothing really. From my final visit to moving in the whole process took a matter of days not weeks!