Please tell us about the good and bad aspects of living in your local area:

Received an amazing cleaning service provided by Andrea and another lady this morning, thank you so much!

How has the building management responded to any problems or issues you have raised:

Yes they have responded to problems/issues raised.

Please share one thing (or more) which you wish you had known before you moved in:

I did not know there was a formal check in and show around available as well as a moving in service.

Please tell us about the good and bad aspects of living in your local area:

Perfect location. 5-6 minute walk to the train station, 3-4 minute walk to the nearest bus station, 5-6 minute walk to a large Sainsbury’s. Several pubs, shops and restaurants around. Although it is really close to London Road, it is one street away so you don’t get that people crowd and anti-social behaviour around the building.

How has the building management responded to any problems or issues you have raised:

They are really quick to respond to any problems or issues raised, especially it is great in terms of maintenance. We haven’t had many issues but once we had it, it was very quickly resolved. Murdell from maintenance team was great and handled our issue the next day after it was raised successfully.

Please share one thing (or more) which you wish you had known before you moved in:

I didn’t think having a reception and a building management would be this useful and helpful but it really is once you need something.

Please tell us about the good and bad aspects of living in your local area:

The local area is very convenient, with a good range of shops, cafés, restaurants and gyms within walking distance. Transport links are excellent, making it easy to get around the city and commute when needed. Open spaces are nearby for walks and fresh air. The street itself is generally quiet for a city location, with occasional traffic noise at busier times. Bin collections are reliable and parking can be limited, but manageable if planned around. Overall, it is a practical and well connected place to live.

How has the building management responded to any problems or issues you have raised:

Building management has responded in a timely and organised way when issues have been raised. Communication is clear, and problems are acknowledged and resolved without excessive follow up.

Please share one thing (or more) which you wish you had known before you moved in:

It is worth planning ahead for parking and peak time noise, as this is a busy city area. Other than that, the convenience and location easily outweigh any small adjustments needed when first moving in.

Please tell us about the good and bad aspects of living in your local area:

Local area is super nice, victoria line is a block away, easily walkable to St James st and Walthamstow market. Lots of green spaces very close by. Generally tranquil area, convenient local shops.

How has the building management responded to any problems or issues you have raised:

As mentioned above, they've been poor. Information is hard to get, you need to chase, team seems to be stretched way too thin. There are always excuses for the subpar service provided, from handling furniture requests to vital repairs.

Please share one thing (or more) which you wish you had known before you moved in:

The poor quality of the property management team. They seem not to have enough employees to handle resident services, front desk and maintenance. So if you need to rely on them for anything, there's a good chance you will have some nuissance.

Please tell us about the good and bad aspects of living in your local area:

A lot of research had been done before moving into this property and we have no regrets. Starting from the location, to the amenities, the design, environment, a sense of community to bring pet friendly - Bale and Anchor has it all. Although I hope maintenance requests can be accelerated, it takes ages for a request to look into. Furthermore, Homebox is a rising and painful concern. That contractor should be changed if Bale and Anchor wants their tenants to stay back!

How has the building management responded to any problems or issues you have raised:

They look into it but takes long time to arrange. E.g. the back door of Bale building is still under repairs since 1.5 years (when we moved in)

Please share one thing (or more) which you wish you had known before you moved in:

Homebox and Glide internet. Absolute nightmare of a company followed by poor customer service and incompetence