A guide to living in West Sussex

Please tell us about the good and bad aspects of living in your local area:

Hassocks high street is around 20 mins away by foot, and there are other good options in Burgess Hill and Haywards Heath. Access to A23 usually takes 15 mins. The streets in the area are clean and well maintained. No issues with parking and bin collections. However, as the construction work is still ongoing, there are big trucks and dust occasionally.

How has the building management responded to any problems or issues you have raised:

All issues and queries are addressed promptly. We consistently received emails without delay.

Please share one thing (or more) which you wish you had known before you moved in:

Construction work in the area is still ongoing, so there may be small rocks and dust on the road. I suspect one of my tyres was punctured as a result.

Please tell us about the good and bad aspects of living in your local area:

The area itself is excellent; however, reaching the nearest station involves around a 30-minute walk behind the development through an alleyway, which does not feel safe at night. As this is a review of the place I live, I also find that neighbours can be quite nosy, and the estate is becoming increasingly overcrowded. It feels more like a large development than a homely community.

How has the building management responded to any problems or issues you have raised:

There is a dedicated maintenance team in place. Whenever repairs are required, the team is responsive, professional, and efficient, and any issues are dealt with to a good standard.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known that the development would remain under construction for years, bringing ongoing noise and disruption. The estate is very densely packed, which makes it feel busy and overcrowded rather than homely, and parking can be challenging with cars often blocking roads and access. Communication is also limited, as there is no direct contact for the house or estate manager and all queries must go through reception. Overall, the focus on continued building has had a noticeable impact on day-to-day comfort and quality of life.

Please tell us about the good and bad aspects of living in your local area:

Local shops and train station are about 15 minuets walk from Ockley Park, which is slightly far away, but the walking path is quite pleasant and easy to walk. It is also a nice path to cycle too. Bus services are very limited and sparse. Train services are frequent and convenient for trips or commutes to London and Brighton. There are sufficient parking spaces for each house, and extra ones on the streets which are great for guests. The area is quiet and peaceful, no anti-social behaviour has occurred to my knowledge.

How has the building management responded to any problems or issues you have raised:

Building management responds to my raised issues quite promptly, most issues are dealt with quickly and without much hassle. The only thing that could be improved is the contractors punctuality. They have on occasion fail to show up or were very late for an arranged visit without warning.

Please share one thing (or more) which you wish you had known before you moved in:

Some of the area is still under construction, with big trucks moving in and out. There could be quite a bit of dust because of that.

Please tell us about the good and bad aspects of living in your local area:

the aspects of living here are all good, transport links are good as a 24h bus is only a 5 min walk from me into town and gatwick airport. the parking is great and i’ve never had any issues with my allocated spot and everyone seems to respect this too.

How has the building management responded to any problems or issues you have raised:

they’ve always responded very fast with clear solutions/ answers and have come when needed

Please share one thing (or more) which you wish you had known before you moved in:

to take more advantage of facilities more to your advantage and to keep an eye out for best times to go to the gym, typically afternoon time as the facilities in the gym are limited

Please tell us about the good and bad aspects of living in your local area:

The unit is well situated with Crawley and Horsham options close by. The highway is easily accessible. Being close to rural areas is also a contributor to the feel of living here. Own parking space in the basement and refuse bins also in that area and easily accessible.

How has the building management responded to any problems or issues you have raised:

Yes. One or two small issues like a fridge light not working and a loose cupboard support. Attended to promptly and the person (Dave the maintenance man) was exceptional in terms of his work and his manner. Most satisfied.

Please share one thing (or more) which you wish you had known before you moved in:

Wish I had know that the electrical points at the clubhouse were not functional. I have bought a plug in hybrid and was banking on these points for charging. This was a selling point in the advertising.