A guide to living in Surrey

Please tell us about the good and bad aspects of living in your local area:

Living in Staines has been a very positive experience. The property is conveniently located close to the High Street, where there is a great selection of restaurants, cafés, and supermarkets, as well as a large retail park with many popular stores. You can easily find everything you need, from coffee shops and bakeries to a wide range of international restaurants including Chinese, Italian, and Korean options. Transport links are excellent — it’s only about a 10-minute walk to the train station, and there are regular bus services to the airport and surrounding areas. The neighbourhood feels very safe and well maintained, with clean streets and a pleasant atmosphere. Parking is generally manageable, and bin collections are reliable. Overall, it’s a comfortable and convenient place to live with a good balance of amenities and transport access.

How has the building management responded to any problems or issues you have raised:

The building management has been very responsive and resolved any issues promptly and efficiently.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known before moving in is just how convenient and well-connected the location is. While viewings highlight the apartment itself, they don’t always capture the ease of access to the High Street, local restaurants, shops, and transport links. New neighbours should know that living here is not only comfortable but also very practical for daily errands and commuting.

Please tell us about the good and bad aspects of living in your local area:

Redhill/Reigate is very convenient. We’re a short walk/bus from Redhill station with fast trains to London Bridge/Victoria and Gatwick, and the A23/M25 are close. There are two big supermarkets, plenty of cafés/takeaways and Reigate’s restaurants and bars are a few minutes away. Priory Park and Earlswood Lakes are brilliant for walks and running.

How has the building management responded to any problems or issues you have raised:

Building management has generally been responsive to maintenance issues, especially urgent ones such as heating or communal repairs. Cleaning of shared areas and lift maintenance have been done regularly. Overall the team has been polite and helpful once contacted.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known how peaceful and convenient the area would be — it’s been a lovely surprise. The building is quiet, neighbours are respectful, and having Reigate and Redhill both nearby has been great for shops and green spaces. The flat stays warm in winter and bright during the day, making it feel very homely. Overall, it’s been a really pleasant place to live.

Please tell us about the good and bad aspects of living in your local area:

-Great location, close to station with fast links to London and Gatwick -Great local walking routes to Reigate, Coulsdon, Salfords -Plenty of shops nearby, including Tesco Express and Sainsbury's

How has the building management responded to any problems or issues you have raised:

Always on time, fast response, 24/7 helpline, professional service

Please share one thing (or more) which you wish you had known before you moved in:

None - they are the best. Viewing was very friendly.

Please tell us about the good and bad aspects of living in your local area:

Living in Walton Court is very convenient and enjoyable. There’s a great range of local shops, cafés, and restaurants nearby, along with several supermarkets and leisure facilities in Walton town centre. Transport links are strong, with regular bus services and Walton-on-Thames station providing quick access to London and surrounding towns.

How has the building management responded to any problems or issues you have raised:

The building management has always responded quickly and professionally to any issues raised, ensuring problems are resolved efficiently and with great communication.

Please share one thing (or more) which you wish you had known before you moved in:

There was nothing I wasn’t aware of before moving to Walton Court. Everything was explained clearly during the viewing, so there were no surprises once I moved in.

Please tell us about the good and bad aspects of living in your local area:

Close to train station and good to have shops nearby eg supermarket. Can be a bit noisy living the side of the public walkway (by the mall) at night there can be some people downstairs (on the street) being a bit loud.,

How has the building management responded to any problems or issues you have raised:

Initially yes as soon as we said we were moving had to chase for a response.

Please share one thing (or more) which you wish you had known before you moved in:

Post room not secure. When we viewed the building it was still being built and we didn’t see the ground floor. (Post room) we get mail from overseas and have had some parcels taken.