A guide to living in Surrey

Please tell us about the good and bad aspects of living in your local area:

Living here has been a fantastic experience. Everything you could possibly need is within easy walking distance, which makes daily life so convenient. Despite being located in Surrey rather than central London, the area has excellent amenities nearby. There are plenty of grocery stores, clothing shops, restaurants, and even a cinema just a short walk away. One thing I really appreciated was that even an emergency veterinary clinic was only around a 20-minute walk from the property, which was incredibly reassuring as a pet owner. The riverside is another highlight of the area, offering beautiful views and lovely walking routes to relax and unwind. Overall, the location combines convenience, accessibility, and a pleasant atmosphere, making it a great place to live.

How has the building management responded to any problems or issues you have raised:

The maintenance team is good. Whenever an issue is reported, they are quick to respond and typically take action within 24 hours. In many cases, problems are resolved on the same day, which demonstrates their commitment to providing a high standard of service and ensuring residents are comfortable. Their efficiency and proactive approach give residents confidence that any concerns will be addressed promptly and professionally.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I would have liked to know before moving in is that the building is completely keyless and physical fobs are not available upon request.

Please tell us about the good and bad aspects of living in your local area:

One of the best things about living at The Mint is its fantastic location. Guildford is such a lovely town, and everything is incredibly convenient. The train station is just a short walk away, the University of Surrey is nearby, and the town centre is easily accessible, with plenty of lovely cafés, restaurants and shops. It is a wonderful location that makes everyday life so much easier and more enjoyable.

How has the building management responded to any problems or issues you have raised:

The team has always been approachable and willing to help whenever I have needed assistance. Rosa, in particular, has been exceptional. She is incredibly attentive, patient and genuinely committed to helping residents, always making me feel heard and supported.

Please share one thing (or more) which you wish you had known before you moved in:

If there is one thing I wish I had known before moving in, it would be the difference in noise levels depending on which side of the building the apartment faces. My apartment overlooks the train tracks, and while the noise has never been a major issue and I have grown used to it, I do think an apartment facing the other side would have been a little quieter. It certainly hasn’t taken away from my overall positive experience, but it is something I would recommend future residents consider when choosing an apartment.

Please tell us about the good and bad aspects of living in your local area:

An excellent location to live in. I have lived in the property for over 3 years plus and its one of the best places I have stayed. The local area is a lovely place to live, with a good range of shops, restaurants and essential amenities nearby. Public transport links are convenient and make travelling easy. There are also pleasant open spaces nearby for walking and relaxing. Overall, it has been a positive experience living in this area, and I have enjoyed the convenience and comfort it offers. I would happily recommend the area to others. Only downfall is lack of car park spaces in the building, but you do not need a car as everything is walkable or close by.

How has the building management responded to any problems or issues you have raised:

In the three years plus I have lived here, I have never faced any major issues especially in my property. It is of good standard. Any minor I have faced, very easily gets resolved and rectified within 24- 48 hours. T

Please share one thing (or more) which you wish you had known before you moved in:

I wish to have known about the car park spaces - the limited amount and there are no space for visitor car parks.

Please tell us about the good and bad aspects of living in your local area:

We are in the middle of the town centre, and we have access to lots of restaurants. I usually drive, but the station is close by as well. Shopping is great around here; I normally use Sainsbury's and Lidl, and I also shop at TK Maxx.

How has the building management responded to any problems or issues you have raised:

I haven't raised any issues yet, but I do have some scratches on the floor. I'm sure the maintenance team is great too.

Please share one thing (or more) which you wish you had known before you moved in:

No comment on this, as I don't have anything to raise at all.

Please tell us about the good and bad aspects of living in your local area:

Right next to the station and great location .

How has the building management responded to any problems or issues you have raised:

They have helped me with issues lidge fire alarm keys ect

Please share one thing (or more) which you wish you had known before you moved in:

I would say the amenities are very good gym working space all that well worth the £££